Ellenore K.

Doula

Health, Wellness and Fitness, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

March 21, 2024

"Fine option for storage and sharing "

Pros: I use iCloud mostly for data back-up and sharing. I appreciate the easy syncs between my laptop and iPhone.

Cons: At times, the sharing seems clunky. Airdrop frequently doesn’t work, and sometimes shared folders take a long time to pop up.

Tayeb A.

CEO

Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 18, 2024

"Affordable and reliable "

Overall: I have been using iCloud for years now and I’m more than happy with the service. The plan is affordable and seamlessly integrates across multiple devices. Apple focus on security and them continually adding new security features is something that is much appreciated when storing important data on the cloud. Although, I always recommend backups on a USB just in case.

Pros: Plans very affordable particularly the 50 GB that is almost free. Reliable Fast synchronization

Cons: Would love bridges with other file storage systems like Mega. Wish there was some sort of settings to allow direct transfers from one cloud storage service to another

Switched From: Box

Reasons for Switching to iCloud: I did not really switch as I also use Box as an additional storage location and file backup system

ANDREW V.

Your Honour

Writing and Editing, Self-employed

Used the software for: 2+ years

Overall Rating
1.0

Ease of Use

1.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

March 28, 2024

"Unhappy User"

Overall: Up to now very easy and pleasant, but with all the "security" measures, really, really unpleasant. I plan to drop iCloud completely.

Pros: Nothing. I used to like it and it was my e-mail for years. Now it is not a pleasure any more

Cons: Too many security measures. Really, really unpleasant experience just to try and use it

Daniel E.

Owner

Consumer Goods, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 22, 2024

"Great cloud storage solution!!"

Pros: All my files are securely stored, I have access when I need them.

Cons: Payment options and account changes take some time.

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: Price and tools available from all my devices.

Switched From: Google Drive

Monica M.

Owner

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

2.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 19, 2024

"I love everything Apple!"

Overall: It would be nice if Apple offered more free products with their Apps, but if spending money is necessary, it is affordable compared to other products I have used not Apple affiliated.

Pros: Apple has the best security software and features hands down!

Cons: In order to use most products offered by Apple we must pay for it.

Switched From: Android 11

Reasons for Switching to iCloud: I chose Apple because of ease of access and because they have better security features with all of their products!

Stefania M.

CEO and Founder

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 1, 2024

"Great cloud"

Pros: iCloud is perfect if you have Apple devices and you need to access your files from different devices. It synchronises across all your devices and you can easily find your documents, edit them or delete them.

Cons: If you have a Windows computer it’s not easy to log in and access your files

Switched From: Google Drive

Reasons for Switching to iCloud: Because I have apple devices and ICloud works better

eva D.

psychotherapist

Health, Wellness and Fitness, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 26, 2024

"No fuss, reliable storage"

Pros: I love how it's seamlessly integrated with my apple products and is so easy to use. Very reliable and a company i can trust. Easy to use and easy to expand according to needs.

Cons: the cost is maybe a bit high but i'd rather pay a bit more for reliability.

Switched From: Google Drive

Reasons for Switching to iCloud: Better integration with Apple products and easier to use.

Taylor S.

Owner

Computer & Network Security, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

March 15, 2024

"Only the best."

Pros: The fact that it is available for all of my requirements. It integrates into every different operation I use throughout my iPhone and macOS.

Cons: I wish the price was a bit lower, but it is fair. What you get.

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: Overall integration into the devices that I use.

Sandra V.

Office Manager

Health, Wellness and Fitness, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 8, 2024

"iCloud is Amazing "

Overall: My experience with iCloud has always been very good

Pros: Very easy to use, upload and save everything

Cons: I thinks it’s a little expensive. You only get a small amount in Gig’s that you can save and then they charge you for more cloud storage. Othe places you get 15 gig before you have to pay?

Reasons for Choosing iCloud: Becuase I have an iPhone and everything can be synchronized

Switched From: Samsung Pay

Reasons for Switching to iCloud: I wanted to move to IPhone becuase it’s safer to use it can’t be hacked

Verified Reviewer

General practitioner

Hospital & Health Care, 51-200 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 1, 2024

"Very nice experience"

Overall: I like it to the degree that i regret not using before

Pros: That i have safe and easy tool for my data

Cons: That it is Expensive when i buy more space

Switched From: Google Docs and Google Drive

Reasons for Switching to iCloud: That icloud easy and can share it with me family

Habibah M.

Information Technology Support Assistant

Telecommunications, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 20, 2021

"iCloud review from my perspective"

Overall: I enjoy several features of the iCloud service, including the simplicity with which backups can be performed, as well as the speed with which they can be performed directly on the iPhone. I dislike the five GB of space they provide the user with; it should be more. I use iCloud to save the most valuable videos and photos possible for backup purposes and backup WhatsApp.

Pros: The most valuable feature of I Cloud is how you can store your data for business or personal use in a secure location without having to worry about it. In recent years, as data and required documents and images increased, it became difficult to maintain storage, and you were forced to bring several devices. With I Cloud, you no longer needed to.

Cons: A reliable and effective method of storing documents and files for Apple product users, where your files and data are protected, is a proper backup solution. It's has an excellent user interface; I've been using it effectively for two years without encountering a single problem. The only thing that needs to be revised is the pricing structure, as it varies by country and by length.

Switched From: PandaDoc

Reasons for Switching to iCloud: PandaDoc sharing feature is not the best for a cloud storage software.

Verified Reviewer

Executive Coach

Professional Training & Coaching, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 8, 2021

"Great Online Storage - especially when you are in the Apple ecosystem"

Overall: Using various Apple devices (iPhone, iPad and a Macbook) it mostly just works in the background and you hardly ever notice its there at all. Like with all cloud storage services gone are the days of loosing a bunch of files because of a hard drive failure, gone are the days of 'oh that's on my computer at home, I cannot access it right now'.

Pros: Within the Apple Ecosystem iCloud works behind the scenes, mostly unnoticed. Purchasing it with an AppleONE subscription is a great deal.

Cons: If you work with non-Apple devices it works, but is nowhere close to as seamless as it is within Apple's walled garden. There is still a lot of software that does not sufficiently support iCloud (or vice versa) and file sharing is not its strength (it is possible, but not comparable in ease of use to dropbox)

Alternatives Considered: OneDrive and Box

Reasons for Choosing iCloud: I chose iCloud because of its tight integration with Apple hardware, but also because the price for 2TB is competitive. When AppleOne came to market, it became an even better deal.

Switched From: Dropbox Business

Reasons for Switching to iCloud: I originally made the switch to iCloud mainly because I wanted to ensure that my photos are properly backed up, but since have moved all my cloud filing storage needs to this service as it just works.

Verified Reviewer

Student

E-Learning, Self-employed

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 12, 2023

"Great software wish more came with the free version "

Overall: My overall experience with iCloud has been relatively on the positive sign except for the one incident which I’m still dealing with of I was charged for the 2 TB of storage but I don’t have access to it and I’m still dealing with that but other than that, it’s been a great software and hands down probably the one on use for the rest of my life

Pros: I love most about this product is the fact that you get 5 GB with any iPhone iPad iPod or MacBook for free and then if you run out of that you only have to pay $.99 and you get 2 TB which is amazing it is a steal.

Cons: I don’t like the fact that only 5 GB come with the Apple product that you buy I think it should be more but like I said in the one above Brian nine cents you get 2 TB which is not that bad, but there are some people out here that can’t afford $.99 said to me I wish there was just a little bit of maybe like 10 GB that we got for free instead of just five.

Switched From: Google Drive

Reasons for Switching to iCloud: I initially switched when I got my first iPhone but I have no use both of them at the same time because I’ve run out of my 5 GB of storage on my iPhone and I was charged for 2 TB but they say I didn’t get charge for it I’m still dealing with that so in the meantime, I’m out of my storage space on my iCloud. I have transitioned to using both iCloud and Google Drive.

Jordan M.

Sole Proprietor

Media Production, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

September 10, 2023

"A Great Cloud Alternative for those in the Apple Ecosystem"

Overall: Overall, it has been great. I do also use to to back up my mobile devices automatically, so i know I've always got copies of everything I need. Very simple to use, and already integrated into devices.

Pros: Since iCloud is made by apple, it is naturally built into all Apple devices. As someone who is already deeply in the Apple ecosystem, not having to set up a 3rd party piece of software makes storage quick and simple. I can navigate my iCloud through my finder windows on my Mac to easy, fine, restore, download, or upload files.It also makes sharing with other Apple users very easy. A simple collaboration link sent to a client allows specific folders to instantly be viewable and editable in their finder windows as well, which can streamline workflow and file transfer without needing to go to a web browser.Additionally, having iCloud back up my desktop and laptop ensures I always have access to everything I need when I am travelling.

Cons: Unfortunately I still require the use of other Cloud Storage systems, as many clients still view iCloud as more of a "Person" cloud storage device for things like photos and documents from their iPhones. Many clients are still using things like Google Drive and DropBox simply because they've always used that for "business".I think a shift in presentation may be required if iCloud wants to take over more as a business solution.

Alternatives Considered: Dropbox Business, Google Drive and Box

Reasons for Choosing iCloud: I do still use DropBox and Google Drive with some Clients. However, with my Apple based clients I'm am shifting more toward iCloud for ease of use and sync.

Maisarah S.

Marketing Executive

Telecommunications, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 22, 2021

"One of the best cloud storage service"

Overall: iCloud is very useful in backing up and storing my files on the cloud space. It help me to clear my phone storage and i only store important file and document on my phone that i usually need it for offline access.

Pros: Using iCloud to saving all my contact information, photo, video, audio and document to the cloud storage is very smooth and effective with this application. It has no file size limitation on how small or big the files that i am uploading to the storage. Changing from my old phone to my new phone is no problem as i can access to my files back as long i am using the same apple id with it.

Cons: Managing the files and emails on this application is quite headache. The searching feature is too slow in showing the result and often, it returned a result that are not matching with the keyword that i have entered. The synchronized process also quite slow and takes some time for it to be shown on the my other device.

Switched From: Google Drive

Reasons for Switching to iCloud: icloud works really well with my apple product.

Megan J.

Writer

Health, Wellness and Fitness, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 3, 2021

"Convenient storage service for Apple users"

Overall: I use iCloud to store all my photos from my iPhone and documents on my Mac. It makes it really easy to access photos I took on my phone from my Mac and vise versa with documents created on my Mac accessed on my phone. It also provides peace of mind knowing that should anything happen to my phone or Mac my photos and documents will be safe on the cloud. If you use Apple products you should try iCloud, especially if you use more than one Apple product and like accessing files between phone and computer.

Pros: I've used other cloud storage services before but iCloud is my favorite for a few reasons. I use only Apple products so iCloud is extremely convenient. The integration is seamless on iPhone and Mac. You can set it up easily and quickly and access the cloud on any of your Apple products. There is a free option that offers a good amount of cloud storage and the paid option is very reasonable for the amount of storage you get.

Cons: I've encountered a few problems with iCloud like my photos not automatically being added to the cloud and not being able to access documents from my Mac that were stored on the cloud from my phone. Most of the time iCloud runs smoothly but every now and then I experience one of these glitches. Luckily customer service is excellent and they always solve the problem fast.

Switched From: Google Cloud Storage

Reasons for Switching to iCloud: I liked Google Cloud Storage but since I have all Apple products iCloud was just more convenient for me to use.

Jonathan W.

E-commerce Lister

Retail, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

February 6, 2022

"Incredibly easy to use, integrates with the Apple ecosystem perfectly"

Pros: The ease of use and instant syncing is the best part of iCloud. It just works, as Apple liked to say in the old days. I love being able to pick up any device and have everything I need. I use the 2TB plan, which is an incredible value, and is more storage than I personally will ever need I suspect. If you use Apple devices, there's really no reason not to have an iCloud account, and usually to pay for at least the 200GB tier, unless you really use very little data.

Cons: The only real drawback would be if you use Android or Windows devices, you get less access to features, though some still work. And the Photos syncing to a Mac is sometimes slow.

Switched From: Google Docs, Google Drive and Evernote Teams

Reasons for Switching to iCloud: I switched devices finally to an iPhone, and really breathed a sigh of relief to be able to use one service for everything, and while it wasn't free like my previous services had been, it was so much more effective that it still felt like a better value.

Nabila B.

Human Resources Manager

Investment Management, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 12, 2021

"Apple user will love this"

Overall: I really depending on this application to safeguard my online files as the security around this application is quite good and one of the top application for mobile cloud storage.

Pros: I recently need to upgrading my iPhone to a new one, and the iCloud really helping me in transferring all the notes and contact list on my old phone to the new phone. No need to to transferring all of my files to my computer first like the old way. It really saving my time in setting up my new phone.

Cons: I don't like the structure or process when deleting the files on the cloud storage. It will need to be selected manually one by one and no option to deleting it all by bulked. The free storage is quite small compared to other cloud storage software has offered.

Switched From: Google Meet

Reasons for Switching to iCloud: iCloud is better in managing the files on the cloud storage.

Skyler B.

Digital Marketer

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

June 28, 2022

"iCloud is great for storing photos and videos in the Cloud"

Overall: My experience with iCloud overall is great while using it to backup all of my photos and videos between my iPhone and MacBook. However, for files and documents, I much prefer to use Google Drive, as it gives much more flexibility.

Pros: I like that iCloud just works seamlessly with Apple products, especially for storing and syncing photos and videos to the cloud automatically with the Photos app. It is also an excellent option for backing up devices such as an iPhone or an iPad. It is easy to use and only takes a minute to set up.

Cons: There is only 5GB of free storage which is significantly less than Google Drive. Also, there is a huge gap between the different paid storage options of 50 GB, 200 GB, or 2 TB with no option in between. iCloud Drive is also not as good for file management as Google Drive. It only lets you sync a copy of your documents to iCloud, rather than being able to move your files completely to the cloud for online storage to save space on your device.

Alternatives Considered: Dropbox Business

Switched From: Google Drive

Mohammad R.

Manager

Design, 11-50 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 1, 2023

"Pros and Cons of Apple's Cloud Storage Solution"

Overall: Overall, my experience with iCloud has been positive. As an Apple user, it offers a convenient cloud storage solution that integrates seamlessly with my devices. While the limited storage and lack of cross-platform compatibility can be a downside, it's still a great option for Apple users looking for an easy and convenient way to store and access their data. However, I must say that I'm happy using Pycharm as my Integrated Development Environment (IDE) for coding, as it offers me a range of features and customization options that meet my programming needs.

Pros: Seamless integration with Apple devices: As an Apple user, I find iCloud extremely convenient. It seamlessly integrates with all my Apple devices, making it easy to access my files and data from anywhere.Automatic backup: One of the best features of iCloud is that it automatically backs up my photos, videos, and other important data. This gives me peace of mind, knowing that my data is safe in case my device gets lost or damaged.Easy file sharing: With iCloud, I can easily share files with my friends and family. Whether it's a document, photo, or video, I can quickly share it with others using iCloud.Collaboration: iCloud also offers collaboration features, making it easy to work on projects with others in real-time. This is particularly useful for work-related projects or school assignments.

Cons: Limited storage: iCloud offers a limited amount of storage, and if you need more, you'll have to pay for it. This can be a downside for users who have a lot of data to store.Not cross-platform: While iCloud works seamlessly with Apple devices, it's not as convenient for users who have non-Apple devices. For example, if you have a Windows PC or an Android phone, you won't be able to access your iCloud data as easily.

Switched From: Google Cloud

Angelica B.

University Intern

Pharmaceuticals, 5,001-10,000 employees

Used the software for: I used a free trial

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 16, 2023

"iCloud: Your Reliable Cloud-based Solution for Data Management"

Overall: I got to use iCloud for data management and collaboration during my internship at the university's Department of Pharmaceutical Development and Research. I was able to view and sync crucial files and research material with ease across all of my Apple devices because to the flawless connectivity. Critical research documents might be safely stored and backed up in the cloud, guaranteeing their accessibility and security. Real-time cooperation with my team members was made possible by iCloud's collaboration tools, which also made it easier to track our progress and communicate effectively. Overall, iCloud proven to be a dependable and approachable tool for organizing, synchronizing, and working together on data for pharmaceutical research.

Pros: A number of useful features that iCloud provides make it a well-liked option for data management and synchronization. Its seamless connection with Apple products is one of its primary benefits, enabling users to view and sync their files, images, contacts, and more across various devices with ease. Users may safely save their data in the cloud using iCloud, giving them piece of mind and guaranteeing data backup. Users can share files and work together in real time using the platform's collaborative tools. Along with iCloud Drive, iCloud Keychain, and Find My, iCloud easily connects with other Apple services to create a full ecosystem for managing and securing your digital life.

Cons: Despite the many advantages of iCloud, there are a few things to take into account. First off, iCloud's free storage tier has a maximum capacity, so users who want more space may have to upgrade to a paid plan. Although they are rare, some users have occasionally encountered syncing problems or delays. Another major drawback of iCloud is that it was developed exclusively for Apple products, which limits its interoperability with non-Apple platforms. Additionally, for customers who are new to the Apple ecosystem, there may be a learning curve for the advanced iCloud services like iCloud Drive and collaboration tools. Despite these minor flaws, Apple users continue to find iCloud to be a dependable and practical cloud-based option.

Craig R.

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

3.0

Customer Service

2.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

3/10

Reviewer Source

Source: GetApp

July 6, 2018

"For many-device or heavy backup/cloud sync needs, stay far away or use additional backup solution"

Pros: When I first used with just an iPhone and an iMac, everything worked pretty well and there is really no configuration. Current plans and family sharing make it a pretty affordable cloud/sync option for everyday users.

Cons: iCloud isn't a true backup-type solution (even iCloud Drive) and once I became a power user and added another Macbook, Apple TV, and Apple Watch, it became a living nightmare once it broke. After 6 months I am still trying to piece together all my files and photos to ultimately get off iCloud as best I can. Apple makes it nearly impossible not to use iCloud somewhat. You will experience non-stop synching issues once you get a large iCloud drive or photos library, and since it is designed to "just work" there are no controls or settings to stop it. You can't really turn it off, either, since it will hang and then scatter remnants of your file folders in the iCloud Archive. Once corrupted or you start having sync issues, all your devices will malfunction constantly and there is not much you can do...everything from my Apple Watch music loading to the battery life tanking happened. I'm referring to 15+ GB photo libraries and 80+ GB of files in an iCloud drive....if you have 3+ Apple devices and large amounts of files that are important, immediately find a secondary backup and try to move photos and important files there. I've used OneDrive's app for photo syncing on my iPhone and then to my Mac, and used Google's wonderful Drive FileStream (available with GSuite business accounts) to keep things in place while I've restored, reset, etc. more than 200 times in the past several months. I have 5-10 copies of all my folders scattered over computers and iCloud Archive files I am still trying to sort out.

Lena V.

Owner

Veterinary, 1-10 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Customer Service

1.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

November 15, 2022

"iCloud is a waste of money"

Overall: Using iCloud for basic back up storage is about the only thing I would recommend iCloud for. Otherwise I feel that the features are very limited and hard to use. I still have no idea how to access my full iCloud data much less how to get my employees to be able to find an access it. I also find that when trying to find and view data in my iCloud that it has been deleted without my knowledge. I do not trust iCloud and I do not feel my data is safe or that it is an investment that is time efficient for my company. I do not recommend iCloud, use a different software.

Pros: I like how easy it is to set it up and start backing up my data. I also like how easy it is to change my plan as needed.

Cons: I really don’t like how I feel I have no access to my iCloud data. I know it’s there, but I have no idea how to find and access it easily and quickly, much less have my employees access it. I also feel that my data is not as safe as on other platforms. I feel that things are subject to being deleted without my knowledge. The pricing is also very expensive for the limited features I receive compared to other products.

Alternatives Considered: Google Workspace

Reasons for Choosing iCloud: I thought that it would be easy to use.

Barbara D.

Graphic Designer

Graphic Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 4, 2022

"iCloud is something that I can't live without!"

Overall: Whether I'm in the office, sitting at a coffee shop, or traveling and in a hotel room, my files are always with me! I'm more productive as I always have access to update them. When I have free time they are always with me to continue my project and I can do it on whatever device I have with me! No longer is a file sitting on my 'desktop' and I'm on the road!

Pros: The fact that my files/photos are always with me is so important! They are instantly synched across all my Apple devices so a file I was working on in the office is still with me when I get home... or to the coffee shop where I can continue my work on whatever device I have with me. It allows me to choose what files I want synched thereby allowing me to control how much storage space I need. And additional storage space is pretty inexpensive. The convenience of having my work with me without having to download files to a thumb drive/portable hard drive, etc. before leaving is such a time saver! It allows me to always be prepared to discuss a current project!

Cons: I haven't found a downside to this software! It's awesome!

Reasons for Choosing iCloud: iCloud is a seamless transition of my photos and files across all my devices, and I'm not limited by the device I have with me at the time. I don't even have to think about it!

Reasons for Switching to iCloud: I made the switch for convenience! And I'm able to be more productive because if it! It's a total time-saver!

Mahendra G.

Office Clerk

Government Administration, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 24, 2021

"Mycloud MySecurity"

Overall: My experience from shifting android is like just wow very cool i really very happy and satisfied while using icloud over any platform i know its expensive while we upgrading to storage but i think it's worth coz the security and and access that it's provide i think no any company can beat so if you're like me who cares about privacy and safety i definetly suggest to shift iCloud

Pros: Yeah i am very very impressed while i am switching from android but man the icloud is just wow i can easily login everywhere and access and also manage my data too much easily and i am govt servent so i need full of security coz many files are sensitive so it helps me more and my all apps data including third party apps was very greatly stored so i can easily switch to any iPhone with only just login my icloud with all data

Cons: Coz is just like it giving 5gb free storage so i think its not enough like me if it was 10gb so i think its better, some android apps integration is not possible in iPhone coz its privacy and security issues , so except this 2 things i don't think so you get any trouble

Switched From: Google Cloud Storage

ANTONIO G.

AVVOCATO

Legal Services, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 10, 2024

"UN CAPOLAVORO DI APPLE!"

Overall: Uso iCloud ogni giorno. La ritengo una invenzione incredibile per chi usa tutti i dispositivi apple. iCloud garantisce la sincronizzazione perfetta di tutti i dati, da note al calendario, dalle foto ai file pdf o word con pages, allo Storage di tutto. Se si perde o viene smarrito un dispositivo basterà collegarsi da quello nuovo con il proprio account iCloud e tutto apparirà nel nuovo dispositivo. Comodissima la possibilità di salvare in iCloud il buckup del proprio iPhone. Infine, ma non per importanza, la sicurezza. L'identificazione a doppio binario garantisce sicurezza e affidabilità.

Pros: I vantaggi di iCloud sono tanti e li riassumo: Piani economici, gestione comodissima e intuitiva da iPhone e iPad e Mac (anche dal sito iCloud), sicurezza a doppio binario, possibilità di salvare in iCloud anche il backup del dispositivo e di tutto il suo contenuto. Uso iCloud da circa 8 anni, quando un virus ha totalmente cancellato tutti i miei file di lavoro e le foto. Dal allora ho stipulato un piano d a2,99 euro al mese e tutto ciò che carico o creo nei dispositivi apple viene automaticamente salvato su iCloud. Niente può perdersi o dematerializzarsi. Tutto a portata di mano.

Cons: Non ritengo ci siano inconvenienti da segnalare. Certamente per avere un iCloud diciamo efficiente bisogna aderire ad un piano a pagamento in quanto quello di "serie" non offre uno Storage adeguato.

Switched From: Google Drive

Reasons for Switching to iCloud: Perchè ho acquistato tutti dispositivi apple.

Adham H.

Senior Social Media Specialist, Senior Graphic Designer

Broadcast Media, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 7, 2024

"The storage you need, personally and for business"

Overall: i've used iCloud since 2014, and i literally have documents since that day still stored on there without any loss, it's secure so i won't have to worry about my data getting lost or hacked or leaked, our company uses it on daily basis without any worry, it's collaborative, it has real time sharing and synchronization, and it's cheap if you pick the right subscription that suits your needs.

Pros: The security is by far the best, the ability to access your storage in real time is an added benefit, the ability to go through years of data without a hassle and without any worries that your data would be lost, the synchronization between devices, and personally, you never have to worry about any photos taken that you might not have enough storage, subscribe to an iCloud bundle and take pictures worry free.

Cons: i haven't faced any issues with iCloud so far and i've used it for years, the smallest price is very good but the 2 Terabyte storage price is a bit expensive personally.

Switched From: Dropbox Business

Reasons for Switching to iCloud: Security and it has more storage for us to utilize without the need to subscribe to a bigger bundle.

Jean Philippe B.

Consultant

Information Technology and Services, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

5.0

Customer Service

5.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

October 30, 2023

"Reliability and expendability, with a cost"

Overall: At a time when I exclusively worked with Apple products, having a iMac, iPad and iPhone, iCloud was the definitve solution for document backup. I could work seamsless between all the devices depending on where I was working and this made me feel like the Cloud was a unifying experience. All your files follow you wherever you go no matter what device you use. It is probably the best Cloud experience you can get, and has been since its very inception.

Pros: iCloud is de facto the best solution for Apple product owners. Its integration with iOS is pretty much flawless and users can enjoy peace of mind when it comes to personal file backups. It's even accessible from a browser making it compatible (in a way) with other operating systems. On Mac computers, its integration is also seamless and renders the process of backup look like saving on the computer itself.

Cons: It has its limitations though. Where other user-end backup services like Google Drive, Dropbox, Amazon storage and more can store any file type, iCloud is pretty much limited to Apple-only documents. It works perfect for Apple-centric users but is less ideal if you have for example a iPhone and a Windows computer.

Switched From: Google Drive

Reasons for Switching to iCloud: Owning Apple products makes using iCloud a no brainer since it's so well implemented.

Emery G.

Sys admin

Telecommunications, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 23, 2023

"Best cloud solution for Apple users."

Overall: Excellent product which I've recommended and configured for my whole family.

Pros: It so easily and seamlessly integrates with all my Apple product (iPad, iPhone and Macbook Pro). So many aspects likes configurations, password management, are so well and securely integrated and implemented.

Cons: I find the sharing capabilities of my photos with iCloud are lagging in feature and usability versus the other competitors.

Alternatives Considered: Amazon S3

Reasons for Choosing iCloud: Better and easier integration with my iPhones.

Switched From: Google Cloud

Reasons for Switching to iCloud: Special offer from Apple

Nathan C.

Founder

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 9, 2023

"Super easy to use and 100% integrated with Apple products"

Overall: Really Good!

Pros: I love the fact that it is 100% integrated with my Macbook, apple watch, iPhone and apple TV without the need to always be manually changing settings or doing manual actions

Cons: Sometimes when the pictures are on the cloud and I want to open it in the iPhone library, it takes too long to load

Alternatives Considered: Dropbox Business and Google Drive

Reasons for Choosing iCloud: Easier integration with apple products without the need of manual actions

Switched From: Google Drive

Reasons for Switching to iCloud: easier integration with apple products

Goma B.

Instructor

Non-Profit Organization Management, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 26, 2023

"Seamless Integration and Easy Sharing"

Overall: The seamless integration and ease of use are big selling points, and while the storage limitations can be annoying, the added security and sharing capabilities are definitely worth considering.

Pros: I'm pretty happy with I cloud's service. One of the things I love most about it is how seamlessly it integrates with all of my Apple devices. Whether I'm using my iPhone, iPad, or MacBook, my data is always synced and up-to-date. Plus, the user interface is super easy to navigate. Another thing I appreciate about iCloud is the ability to easily share files and data with others.

Cons: The limited amount of free storage can be a real pain, especially if you have a lot of data to store. I've had to upgrade my storage several times, which can add up over time. Additionally, while iCloud can be accessed from a web browser on non-Apple devices, it's not as seamless as it is on Apple devices. And if you're not heavily invested in the Apple ecosystem, you may find that iCloud doesn't meet all of your needs.

Switched From: OneDrive, Google Drive and pCloud Business

Geraldo A.

Director

Telecommunications, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 2, 2023

"iCloud Features Review: A Detailed Review"

Overall: With iCloud I solve a variety of business problems, including storing and sharing files and documents in the cloud for access on different devices, real-time synchronization of information and settings between different devices, performing backups and restores of data, protecting and encrypting sensitive data, and collaborating on projects and documents with others.My experience with iCloud is positive, highlighting its ease of use, real-time synchronization, secure document storage, and the ease of collaborating on projects and documents with others.

Pros: Some of the most important iCloud features may include:Real-time sync that allows me to work on the same document simultaneously.End-to-end encryption to protect my confidential data.Integration with other Apple services like Keychain for a more seamless experience.Remote access to your documents from anywhere and on any device.Cloud storage and backup of important files to avoid data loss.Easy file sharing and team collaboration.Real-time sync for more efficient collaboration.In general, iCloud is considered easy to use by both users and managers, due to its intuitive interface and several functionalities that make work easier. Integration with other Apple services can facilitate the adoption of iCloud as a cloud storage solution for companies that already use other Apple products.

Cons: I'm pretty sure the Software is excellent, however, it needs some improvements, iCloud could be improved in terms of additional features, such as real-time collaborative editing, document version management and tighter integration with third-party services.As a User, I may find iCloud a little difficult to use with regards to aspects such as initial setup, managing permissions and document sharing, synchronizing and backing up data, as well as compatibility issues with different platforms or devices.Sometimes integrating with my existing business processes as iCloud is primarily a cloud storage solution for myself and other consumers. However, Apple offers mobile device management (MDM) solutions that can help integrate iCloud with existing business processes in companies and organizations.

Alternatives Considered: NetSuite

Reasons for Choosing iCloud: However, I can say that as a user, the choice between iCloud and Oracle depends on my individual needs and preferences.I chose iCloud as it is a cloud storage service to sync my files between my Apple devices, iCloud was the obvious choice as it is a native Apple service with seamless integration with their products and operating systems.In summary, the choice between iCloud and Oracle (or any other product) depends on the user's individual needs and preferences.

Hana Í.

Leader of inventory

Accounting, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 16, 2023

"Important part of Apple products"

Overall: We managed to transfer our client’s and worker’s data from old to new device very easy. In addition it allows to switch between Apple and MS Windows decides instantly. However, version for MS Windows does not offer full access to all functions.

Pros: iCloud is tightly integrated with apple products, perfectly passable and incredibly convenient for Mac and iPhone users in particular. I get all my pictures, documents, mails and so on on secure and safe place. There are frequently backed up, fast uploaded and accessible anytime from every single device (not even Apple device). iCloud also makes it easy to share photos, documents and more with friends, family, coworkers.

Cons: Documents are able to share only with people who have an Apple ID. Unfortunately, access to data is limited from MS Windows devices and we are not able to access all data, but only the basic ones, which is, on the other hand, mostly fully sufficient. Controlling the entire iCloud is too simple and slow in the MS Windows version. Such a design is too simple and does not meet the requirements of the 21st century.

Switched From: Google Docs and Google Drive

Tara C.

Researcher's

Education Management, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 30, 2023

"Apple iCloud is a convenient and secure storage"

Overall: Apple iCloud enables businesses to store data and documents securely in the cloud, making them accessible anywhere and anytime. Collaboration and communication between business teams are made more accessible with Apple iCloud. Allowing businesses to create automated systems for document organization and approval processes. This can save couples time, allowing them to be more productive. The benefits are, Increased Productivity by facilitating easy file storage, sharing, collaboration, and workflow automation, and Apple iCloud helps businesses to increase productivity

Pros: The following are critical features of Apple iCloud Storage, Syncing, Backup, Sharing, Find My, and Family Sharing.Yes, Apple iCloud is straightforward to use. There are various valuable features, such as accessing your photos, documents, and music from any device with an internet connection, securely storing files, and backing up your device data.Yes, integration with existing business processes is easy in Apple iCloud as it offers a range of applications that can be easily integrated with existing processes and systems. iCloud also allows system administrators to manage user accounts, control access to files, and monitor usage

Cons: Some features that are missing from Apple iCloud or could be improved including an intuitive backup system, better file organization and sharing capabilities, and improved integration with outside cloud services. Additionally, iCloud does not have as much local storage and syncing functionality as some competitors.In terms of difficulty of use, some users have noted that iCloud can be slow and cumbersome to use, especially when dealing with large files or large amounts of data.Integration with existing business processes can be pretty tricky with iCloud. It is not designed to be easily integrated with other systems and services, and compatibility with third-party programs and services can be limited.

Giau N.

Manager

Restaurants, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 13, 2023

"Apple users would be hard pressed to find a better fit for their needs"

Overall: The overall experience has been great. Our files and folders are automatically synced (from the document folder, download folder, and desktop). We can also easily share Numbers and Page files.

Pros: iCloud is an excellent backup solution. It can back up your device and sync data between devices, so you always have access to the latest versions of your files on all of your devices. The iCloud service is very easy to use. You can set it up in just a few minutes; after that, you're ready to go. You can also start using iCloud immediately if you sign up for an Apple ID—the account that allows you access to your purchases on the iTunes Store, Apple's App Store, and other services offered by the company.You can also share files with friends and family members through the service. A few clicks will get your file into their hands quickly and securely so they can enjoy what you've created or downloaded for them.You can also share files and folders with other Apple users, but only if they have an iCloud account.

Cons: iCloud is a bit more expensive than some of the competition, but not by much. The iCloud web interface is pretty limited. It's not as bad as some cloud storage services, but it's not the best, either.

Switched From: Dropbox Business

Reasons for Switching to iCloud: We made the switch because of the integration of iCloud with Apple devices.

David O.

Art Director

Packaging and Containers, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 11, 2023

"iCloud - Mostly but not completely sunny"

Overall: I love iCloud in theory and 90% of the time in the real world. Apple needs to fix the user interface and bring a more robust data recovery option that at least is as functional as DropBox.

Pros: I like that it is easy for my Apple products to access iCloud and for them to stay synched as long as I have a reasonably fast internet connection.

Cons: I absolutely do not like the lack of customization available in the graphical interface of the file structure. Coming from the customization of the Apple Finder this is pretty jarring and pretty inexcusable. This is not only a problem on a mobile device but also on a desktop or laptop that is remotely connected and is not my own work station. I also don't like the basic lack of ability to recover files that have been deleted or overwritten unless it is from an Apple branded product that is already using iCloud for document storage.

Alternatives Considered: Dropbox Business, OneDrive and Google Drive

Reasons for Choosing iCloud: I am a power Apple user for 40 years now so Apple really has to mess things up before I will switch away. That being said, I still make use of DropBox, Google Drive, OneDrive, YouSendIt and WeTransfer because of some of Icloud's limitations.

Mammaye Ousmane T.

Étudiant

Mechanical or Industrial Engineering, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 10, 2023

"iCloud review"

Overall: When using iCloud to store my files and sync my data, I have been overall satisfied. The automatic sync and backup features are particularly useful. However, the cost for additional storage space and the need for a stable internet connection can be drawbacks. Overall, I recommend iCloud for its ease of use and data security.

Pros: I am really pleased with using iCloud to store my files and sync my data between my iPhone and PC. The interface is intuitive and easy to use, making it a great choice for users of all skill levels.The automatic sync feature is particularly useful for me, as it allows me to access my latest files and documents from any device, whether it be my phone or my computer. Cloud storage is also very convenient, as it allows me to free up space on my device while still having easy access to my files.I have also enjoyed the ability to share files with other iCloud users, such as my photos and calendars. This allows my family and friends to easily access this information and use it to organize events and vacations together.Lastly, the automatic backup of my iPhone is also a very valuable feature for me as it gives me peace of mind knowing that my data is safe and can be restored if needed.All in all, iCloud is an excellent choice for anyone looking for a reliable and versatile cloud storage service that allows you to store, sync and share files and data. I highly recommend this service.

Cons: While using iCloud to store my files and sync my data between my iPhone and PC, there are a few aspects that I don't particularly appreciate:1. Cost of additional storage space: While iCloud offers some free storage space, it may be necessary to purchase additional space if you need to store large amounts of files. This cost can become expensive for some users.2. Internet connectivity requirement : In order to use iCloud, stable internet connectivity is required, which can be an issue for users in rural or remote areas or for users on the move.3. No file sharing with non-iCloud users: The ability to share files with iCloud users is convenient, but it is impossible to share files with people who do not have an iCloud account, which can be a nuisance for some users.4. Limited feature to manage files on computer: The features to organize and manage files on a computer are quite limited compared to other cloud storage services.In conclusion, iCloud is a reliable and useful cloud storage service, but it has some disadvantages related to the cost of additional storage space, the need for stable internet connectivity and some limitations to share files with non-iCloud users, as well as the limited features to manage files on a computer. It's important to weigh these factors before choosing iCloud as a cloud storage service.

Matteo T.

COO

Machinery, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

September 30, 2022

"La scelta più logica (ed economica) per chi usa dispositivi Apple"

Overall: Un ottimo sostituto della memoria fisica del dispositivo, con il vantaggio della condivisione cross-device e la sicurezza che i miei dati vengono conservati anche in caso di smarrimento o danno irreparabile del dispositivo hardware.

Pros: iCloud permette di disporre di uno spazio di archiviazione cloud associato al proprio utente Apple e condiviso da tutti i dispositivi in uso (iPhone, Mac, iPad…). Questo permette un’esperienza particolarmente fluida, potendo leggere ed editare i propri documenti, foto e video inclusi, da tutti i propri dispositivi come se tutti condividessero lo stesso identico hard drive. Questo ha semplificato enormemente il mio lavoro in mobilità. Inoltre consente un importante risparmio sull’acquisto dei dispositivi stessi, potendo puntare su tagli minimi di memoria, andando poi a sfruttare lo spazio sul cloud per i file utente.

Cons: Credo che molti utenti non ne abbiamo compreso le potenzialità perché restii a sottoscrivere un abbonamento, in quanto il piano standard incluso con il dispositivo è di solo 5 GB. A mio avviso il piano standard dovrebbe essere di almeno 128 GB (con tagli che rispecchino i tagli di memoria). Trovo inoltre macchinoso il sistema di condivisione dei file con altri utenti, soprattutto se utenti non-Apple.

Alternatives Considered: OneDrive and Google Drive

Reasons for Choosing iCloud: Per l’integrazione nativa con i dispositivi Apple e per i vantaggi economici del piano famiglia compreso in Apple One.

Verified Reviewer

Leadership Coach

Professional Training & Coaching, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 17, 2022

"Easy and Intuitive"

Overall: I wanted to move more of my workflow away from Google. I have been very happy with iCloud. I appreciate the clean interface and the more useful search results when looking for documents. The online portal also provides rudimentary versions of Apple's basic office software, access to email, calendaring etc. all in one place.

Pros: It is very easy to navigate, locate and organize files. The layout is very clean and flexible, both through the web view and the native app.

Cons: iCloud naturally wants to group files by their Mac application type rather than prompting to save in a user created folder. Due to the excellent search features, this is not a problem and I am coming to appreciate the logic of this system.

Alternatives Considered: Dropbox Business

Switched From: Google Drive

Reasons for Switching to iCloud: I am more reassured by Apple's business plan that my privacy and security as a user will be protected. I am suspect of Google's motivations with my data.

Javier M.

Entertainer / Podcaster

Entertainment, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 17, 2022

"iCloud Customer Review"

Overall: I'm a heavy user with 2 mac computers, 3 ipads, 2 iphones and a watch. I use several apps and documents stored in a paid 2TB cloud storage, mostly because of the integration with the platform and the option to attach files in almost every available app. I also like the "smart storage" the system has, where heavy files are not downloaded to the device to avoid disc space usage.

Pros: I'm mostly an Apple user , so I decided to move all my data storage to iCloud due to the integration with the platform and devices

Cons: Sometimes the sync fails and the only solution is to logout and login back to restart the process, but it also affects otter features like predetermined device sync preferences, and have to set them up all over again

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: The Google Drive iOS apps are not the most user friendly, and don't give you enough compatibility to attach files from the device file manager. iCloud is 100% compatible with other apps

Switched From: OneDrive

Reasons for Switching to iCloud: The integration with the Apple platform for heavy Apple users like me

Bruna B.

Graphic Designer

Accounting, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 4, 2021

"Why you should use iCloud to store your files"

Overall: My overall experience is excellent! I can manage my files anywhere, store them and delete not necessary ones, and it helps me during work routine because I don't have to keep deleting everything to free up space.

Pros: What I liked most about this software is that it has a low cost for a big space storage, and I can upload my files and organize them neatly, without further issues. The sync feature is also great, which allows me to free up space on my iphone or macbook, or any other mac device, and even access my files without internet connection.

Cons: Personally I didn't find any cons, so far, but I would advise new users to organize well their files, or they may get very lost! And please do research what is the best storage for your budget, Apple had offered me a good deal with this one!

Alternatives Considered: Google Drive and MEGA

Reasons for Choosing iCloud: I chose iCloud because it was more user friendly, as I was already an Apple heavy user, and having the possibility of having my files easily accessed on my iPhone or macbook made a big difference!

Reasons for Switching to iCloud: I used to use Dropbox a LOT when I was in college, however the years passed and as a graphic designer, I was always creating new files, jobs, tasks, either from work or another studies, and it quickly took all my storage and I had to pay a massive amount of money, however I picked iCloud for the best price and sync management.

Verified Reviewer

Teaching Assistant

Education Management, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

August 6, 2021

"Great for General Cloud Storage, but as much for iOS Syncing"

Overall: My overall experience with iCloud has been great, as I have been able to store numerous amounts and types of files using the service, and have then been able to easily and efficiently get a hold of them whenever necessary by using the search/filter option. I also find that sharing files with others directly through the cloud is an efficient process, which is also very convenient when compared to the alternative, which would require the downloading of files and then separate emailing/texting of them. Overall, great service and would definitely recommend.

Pros: What I like best about iCloud is its fantastic ability to store a wide range of files in the cloud, regardless of their format, whether it be a simple text document or a video made by using a complicated external software. I also very much like that the service is free to use if an immense amount of cloud storage is not needed, and that the service is accessible to people who do not even use the iOS software on their primary mobile device and/or tablet. Lastly, I like that iCloud can be accessed using virtually any device that is connected to the internet, whether it be a smartphone, tablet, desktop, or laptop. Overall, it is a great service for anyone looking for decent cloud storage capabilities.

Cons: The one aspect of iCloud that I think can be further worked upon is its ability to sync more information from iOS devices, rather than just the default apps created by Apple such as notes, calendar, photos, etc. In other words, it would be convenient if all, or at least most, of the third party apps on a user's iPhone or iPad can also be synced to the desktop/laptop version of iCloud whenever someone is attempting to access the cloud that way. Other than that one small aspect of the service, I cannot point out anything else that can be considered a con, which is a great thing when considered overall.

Aaron P.

Owner

Information Technology and Services, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

2.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 28, 2021

"iCloud provides a great cloud solution for Apple users, but is not designed for business use."

Overall: iCloud has had plenty of growing pains over the years - originally starting as iTools, rebranded as .Mac (dot Mac), MobileMe, and finally iCloud. During the years many features have come and gone, and during each transition there have been major changes. However, the iCloud feature-set has been relatively stable for nearly a decade now, with features being added or tweaked, but not removed. At this point, iCloud can very much be described as a mature product - and an essential product for Apple users.

Pros: iCloud is built-in to all Apple devices, and as such is seamless to setup and use. In addition, iCloud is more than just cloud storage, as it provides a robust suite of apps and tools including: Keynote, Numbers and Pages; Email, Calendar, and Reminders; iCloud Keychain (a password keeper); Find My device support (allowing you to find your lost or misplaced Apple devices); mobile device backups, and iCloud Drive which is akin to Dropbox or Google Drive. Additionally, iCloud storage is reasonably priced starting at only $1/month for 50GB of storage up to $10/month for 2TB of storage. My favorite feature is iCloud Photos, which allows you to sync all of your photos across all of your devices, with desktop and mobile app counterparts allowing for robust organization and editing.

Cons: There are two big downsides to iCloud: 1.) While many of the features will work on a PC, iCloud is designed specifically for Apple devices and users. 2.) While iCloud can be used in a business environment, it is very much designed for personal use as there is no central management console to manage multiple users. The closest you can get is an iCloud for Family plan - which is limited to 6 users. In addition, while there is a free tier of iCloud, it is limited to a total of 5GB of storage across all devices and all features.

Nathan S.

Digital Marketing Manager

Business Supplies and Equipment, 1-10 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

July 18, 2019

"iCloud - The Default Storage Choice for Apple Users"

Pros: iCloud is Apple’s answer to Google Drive and other online storage options. I have used it for slightly over 2 years and there are some areas where it works and other areas where it doesn’t work. Here are my thoughts on it: 1. iCloud works better if you in the Apple ecosystem. If you live and breathe Apple, iCloud can seem magical and wonderful all in one. It works for syncing documents, contacts and backups and it is all done securely. If you have multiple devices, simply logging into your Apple ID gives you access to all your iCloud content. 2. iCloud drive allows you to easily share documents between devices and with Apple features like continuity allows you to pick up work and other things on another device. This is probably the best feature of iCloud in my opinion. 3. The Files App and Finder allow you to view and share, delete and edit cloud based documents. If you have specific apps linked to iCloud drive, you will find it easy to see the changes in near real time. 4. I consider the entry level 5GB to be a con but on the flip side, the pricing for other storage tiers feels fairly reasonable in my opinion. I just wish Apple started out at 10GB not the measly 5GB. 5. The Find My iPhone/Mac feature is just genius. I lost a phone a few months ago and was able to login and block if from being used within minutes after it was taken.

Cons: As mentioned before, I do not think 5GB cloud storage makes any sense in 2019. I found that within a few weeks, I was already using 90%+ of my storage. If you have a Windows laptop, I wish you good luck making iCloud work well there. You may download an app that installs it on your computer but it seems it is only good for iCloud Photos but it is not as intuitive and functional as if you were on a Mac or iOS device. I am also not sure if iCloud can be business friendly, it seems more tailored to individuals and families. If you ask me, Dropbox, Google Drive and OneDrive do more on the business front compared to Apple. So for personal use, yes sure, but for business, you are better off looking elsewhere.

Yaroslav K.

Information Technology Major

Higher Education, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

September 12, 2019

"Best cloud solution for Iphone, Mac users "

Overall: I am using icloud almost daily for my personal cloud data movements.

Pros: I really love the simplisity and the integrations that icloud provides. If you have an iphone, mac or any other apple product or several - icloud is a best cloud solution for you.

Cons: Pricing often can be an issues, here, I would really appreciate more flexible plans and solutions for students and families.

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: Apple ecosystem makes all work better.

Switched From: Google Drive

Reasons for Switching to iCloud: It's more comfortable to use icloud on apple products, however, I still use google as for many occasions it's better suited and has the google photos integration that I love.

Winston P.

Owner

Design, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 31, 2023

"Using iCloud in my daily life is very beneficial"

Overall: My experience is good, I have had no complaints, the security is incredibly good and the platform is easy to use.

Pros: The benefit of knowing that you can have your photos and documents, that you can access them at any time and on any device is probably one of the things I like most about ICloud

Cons: I don't have anything I can write that I don't like about Icloud

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: Security

Switched From: Google Drive and Google Photos

Luccas B.

CEO

Electrical/Electronic Manufacturing, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

October 16, 2021

"Great for ease of mind"

Overall: Easy to use and gives you ease of mind. Have your tech be safe and backed up.

Pros: It takes the stress out of carrying your phone and laptop with you, you know your work is going to be safe and easy to access.

Cons: Sometimes it’s too limited on what you want to do, but the benefits outweighs the cons.

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: Because iPhone is better in my opinion, so I had to go with it.

Switched From: Google Drive

Reasons for Switching to iCloud: I can’t have Google drive on my iPhone as the main backup. So I mix and match with them, but iCloud helps me to have easy access to my files using an iPhone and MacBook.

Martin P.

Freelancer

Information Technology and Services, Self-employed

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 25, 2023

"The easiest document cloud solution for Apple users"

Overall: Apple iCloud is perfect solution for everyone who don't want to spend hours on integration with some cloud service. It provides simple and intuitive UI with basic features and sharing options.

Pros: Apple iCloud document cloud storage is the easiest implementation for users who use other Apple products. It performs super intuitive and easy to learn interface which allows users to store their documents with the same way as in the regular computer folder on disk. Sharing is also implemented. You are allowed to share any document with other user in or outside ecosystem through the mail or iMessage link. I don't know any possibilities about implementation the system with other products outside Apple ecosystem. Apple iCloud is also available in web interface after typing Apple account details.

Cons: The performance is a bit slow. Sometimes uploading a bigger files took a while. I also miss some extended features like additional encryption or better search / filtration. Windows application is very bad, I don't like experience for iCloud at Windows systems at all.

Switched From: Dropbox Business, OneDrive and MEGA

Reasons for Switching to iCloud: This is better solution when all of my products are Apple branded :)

Anne J C.

Marketing Director

Information Technology and Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 28, 2022

"Have all your files backed up"

Overall: In my job I have to save many files, images and notes, with iCloud I can have access to all my files that I keep on my iPhone and iMac and as I take up space I buy the plan that best suits my needs, and I can access these files From any device with my Apple ID, iCloud is accessible from anywhere and from any Apple device or web browser. In my experience, iCloud has the advantage that it syncs very well across all Apple devices. makes automatic backups so my documents are always up to date.

Pros: I like iCloud since this service gives me the opportunity to save and sync files such as images. photos, documents, videos, contacts, books, audiobooks, and the best of all is that they are in a safe place, the best thing about iCloud is that it syncs very well with all apple devices and has one of the best securities compared to other cloud storage services.

Cons: I don't like that they only give 5 GB of free cloud memory, since google drive give 3 times more cloud storage.

Switched From: Google Drive

Reasons for Switching to iCloud: I made this change as google drive doesn't sync as well as iCloud on apple devices

Anamaria D.

Owner

Design, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 8, 2023

"iCloud is awesome for my small business"

Overall: Overall experience with iCloud is very positive. Since I started using it I reduced the usage of other similar products like Google Drive. Super user-friendly and fast. I never worry about information being lost.

Pros: What I enjoy the most about iCloud is the fact that I access my files even when I am not with my laptop, as everything is synced in real-time on mobile as well. Even on a night out, I can quickly answer my clients and provide what they need.

Cons: Limited storage. It becomes a bit expensive when you need more and more storage once you've been using it for a while.

Alternatives Considered: OneDrive

Reasons for Choosing iCloud: Seemed safer.

Switched From: Google Drive

Reasons for Switching to iCloud: Sync issues with Google Drive.

Zuhairah A.

Marketing Communications Specialist

Internet, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 5, 2021

"Better use iCloud for Apple product"

Pros: I've used various cloud storage services before, but for a few reasons, iCloud is my favorite. Considering I solely use Apple products, iCloud is really useful. On both the iPhone and the Mac, the integration is seamless. It's simple to set up and use, and you can access the cloud from any of the other Apple devices. iCloud is software with the free option with plenty of cloud storage, and the subscription plan is incredibly affordable for such a good amount of space you get.

Cons: I've had a few issues with iCloud, such as my images not being immediately uploaded to the iCloud and then not being able to view documents stored on my Mac from my phone. The majority of the time, iCloud operates smoothly, but sometimes, one of these bugs occurs. Fortunately, customer service is great, and problems are always resolved quickly.

Switched From: OneDrive

Reasons for Switching to iCloud: OneDrive is not work great on my Apple product and iCloud can do it better within the Apple ecosystem.

Suhaila S.

Frontend Web Developer

Entertainment, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 18, 2021

"Best cloud storage for iPhone "

Overall: I really have a wonderful experience for almost 4 years working with this application. It can be use to store my work files and document, along with my personal files like my picture and video from the phone.

Pros: I really like that iCloud offer a good protection and security for my files and media stored in the software. My files will readily available on all my other Apple device like my iPad and my MacBook as it will synchronized it across my all device. It is also cheap to adding more storage size to it.

Cons: It is only convenient to use it with Apple product. Use it from android device or from Windows based device will lose all the automation to synchronized the data automatically. Other than that, i don't have anything more to complain about this software as they work really well with my apple device.

Switched From: Google Drive

Reasons for Switching to iCloud: Google Drive won't automatically backing up my files on my iPhone.

Tevin K.

Technician

Computer Hardware, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

December 27, 2023

"Among the top cloud storage options"

Overall: For backing up and saving my stuff on the cloud, iCloud is quite helpful. It helps me free up phone storage, and I now only keep on my phone the files and documents that I typically need for offline access.

Pros: It's really easy and efficient to use iCloud to save all of my documents, photos, videos, audio files, and contact information on the cloud. There is no restriction on the size of files that can be uploaded to the storage, regardless of their size. As long as I use the same Apple ID on both phones, switching between my old and new phones is seamless and I can retrieve my data.

Cons: Using this program to manage emails and files is a real pain. The search function displays results far too slowly, and frequently returns results that have nothing to do with the phrase I typed. In addition to being sluggish, the synchronized process requires some time to load on my other device.

Switched From: Google Drive

Nejat C.

PhD student

Research, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 8, 2022

"If you or your company uses Macs, it is the best cloud solutions you can use"

Overall: I used it mostly to share files with co-workers. It was so incredibly seamless and easy to do. Much better than Google Drive for people who use Apple products

Pros: Phenomenal product. Incredibly intuitive and seamless. Incredible integration among different devices

Cons: Much more expensive than competitors, and not very good if you are not using Apple products. If you or your company uses Windows, not the best option

Alternatives Considered: Box

Reasons for Choosing iCloud: Insanely good UX

Switched From: Google Drive

Reasons for Switching to iCloud: Google Drive has disgustingly bad UX

Verified Reviewer

editor

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 21, 2023

"Storage cloud ready to use e ben integrato nei dispositivi Apple"

Overall: Uso quotidianamente iCloud soprattuto per la sincronizzazione in tempo reale tra i vari dispositivi Apple, come con l’App Goodnotes. Ho anche un piano famiglia condiviso con altri 2 membri, ritenendomi abbastanza soddisfatto anche della facilità d’uso di un piano condiviso.

Pros: Integrazione “magica”, perché avviene silenziosamente con il proprio account Apple, soprattuto per la gestione dell’App Foto. Interfaccia Web comoda e graficamente integrata nell’ecosistema Apple. Sincronizzazione in tempo reale veramente efficace.

Cons: Nel piano base offre solo 5GB gratuiti che, a differenza di molti altri gestori di file in cloud, è veramente poco.

Switched From: Google Drive

Reasons for Switching to iCloud: Ho diversi dispositivi Apple che integrano più comodamente iCloud.

James R.

Writing Freelancer/ Graphic Designer

Writing and Editing, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 7, 2022

"iCloud review for beginners and experts as well anyone can use it"

Overall: My overall experience with iCloud it's the easiest coasters that I've ever used all hands down everything else that ever tried don't like it this is the best one that I discovered and I use on a daily basis.

Pros: Well the pros of this software it's very easy to use I didn't find any issues with it. You are going to like this software because the cloud is very unique than other clouds it's made by Apple and Apple is very unique of its own kind. Easy to navigate easy to set up easy to separate your files all together straightforward.

Cons: Well I could tell you didn't see much that I didn't like except for the fact it's real proprietary it's Apple so you're stuck in apple and it's not compatible with a PC which you can use it on the PC but if you're doing stuff with your Apple it's proprietary to Apple and not Microsoft that's the only thing I can think of other than that everything was pretty much easy to use.

Reasons for Choosing iCloud: The alternatives I've been through and a lot of them I don't like there's only one that I've been able to use it's very easy to use some other ones they're okay but overall this works better for me.

Reasons for Switching to iCloud: I switched over to this software because it was really easy to use and straightforward didn't have any problems with it like I did with the other ones.

Martisha C.

CEO

Apparel & Fashion, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 27, 2023

"iCloud and it’s features that make life easier for you and me "

Overall: iCloud has been a life saver for me in many situations . I have lost so many phones, tablets and more and been able to go right back to what I was missing and I can’t thank the creator enough.

Pros: What I like most about iCloud is that fact that once I transfer devices rather it be a phone or a iPad the information stored comes with me. I love the fact that it saves me the hassle of single handedly making me transfers my documents. I love the fact that iCloud allows me to share my photos, files, notes and more it’s saved me a lot of trouble and a lot of memories, I am very grateful. I also love the fact that it allows me to store my files at a set price monthly or year.

Cons: I don’t really have any cons for the app at this moment . This product has saved my life numerous of times throughout my personal and business situation.

Alternatives Considered: Dropbox Business

alexia F.

cmo

Consumer Electronics, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 23, 2023

"Best digital storage place"

Overall: In addition to being the best storage place, it is tremendously safe since it notifies you every time it is accessed from any device.

Pros: I would say that it is the best place for online file storage.You can store documents, videos, photographs...It is very complete when all your devices are from Apple since you have complete access to all of them.I would highlight the daily backups, since it seems to me the best point in terms of security and tranquility. Before the loss of any computer in which you have made a backup copy (which is also done alone, scheduled and daily) you recover the information as you had it. that's priceless. I would say that it is the best place for online file storage.You can store documents, videos, photographs...It is very complete when all your devices are from Apple since you have complete access to all of them.I would highlight the daily backups, since it seems to me the best point in terms of security and tranquility. Before the loss of any computer or phone in which you have made a backup copy (which is also done alone, scheduled and daily) you recover the information as you had it. that's priceless.

Cons: There is a big difference in quality from the free to the paid mode, but for me, it's worth it.

Syamir K.

Administrative Assistant

Education Management, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 4, 2021

"Cloud storage from Apple"

Overall: Good things with this cloud storage software is, it really work and it never fails me in backing up my files and data from my phone. I have an easy time while using this software in managing my data online and securely stored it on cloud storage.

Pros: Everything stored on my iPhone like contact number, photo, video, audio and document can be backed up to the cloud storage easily by iCloud. I can access my files on my phone directly from my computer without having to transfer it manually from my phone to my computer.

Cons: I am concern on iCloud security as there are many news of people that has their iCloud account been hacked and their data is compromised. Adding more security feature to the software is much needed to ease our mind of the security of our storage content and data.

Switched From: Google Drive

Reasons for Switching to iCloud: iCloud has more feature that can be use with my Apple product.

Fabrizio M.

Ethical Hacking

Internet, 5,001-10,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

1.0

Likelihood to Recommend

4/10

Reviewer Source

Source: Capterra

January 11, 2024

"icloud vabbene però..."

Overall: Del resto consiglio vivamente il servizio icloud anche perchè tutti ormai utilizzano questo servizio di icloud, essendo un'amante della famigerata mela ho anche sistemi android meno sicuri certo, però rimane sempre impeccabile il logo dice tutto.

Pros: Mi è piaciuto molto l'icloud per il semplice fatto che posso archiviare tutto ovviamente sentendomi sicuro perchè è completamente sicuro inserire i propi file che possono essere foto o backup importanti, è sicuro in confronto a tanti altri servizi di archiviazione

Cons: Non mi piace il fatto che mi sono trovato nella situazione che mentre dovevo ricevere dell'email importanti da parte dell'azienda per cui lavoro, non ho potuto riceverle perche ho esaurito lo spazio a disposizone, e poi ha un costo mensile ci sta però aumentate lo spazio a disposizione.

Switched From: Samsung Pay

Amy H.

Owner

Consumer Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 13, 2023

"iCloud of Ease"

Overall: I love iCloud, it gives me a true sense of safe guarding when it comes to our file storage and security of such

Pros: What I like most about iCloud is the security. The features outside that are impressive as well and the pricing is good.

Cons: What I like least is the fact that when searching for something you must be very specific in what your looking for. And also the file conversion is a bit difficult when sharing across platforms

Reasons for Choosing iCloud: It works with my phone and laptop and is top rated with security

Switched From: Google Drive

Reasons for Switching to iCloud: I switched to be able to easily access and store all work and personal files across many devices

Noorhidayu S.

Human Resources Executive

Hospital & Health Care, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 7, 2021

"icloud is a great personal cloud storage"

Pros: I really like that i only need one space to managing my digital cloud space that i have use it to store my photo, files, document and contact list from my iPhone and iPad. I don't need to manually transferring them over the USB cable every-time i need files on my iPhone to my Mac Book. It make everything is very flexible to be moves around.

Cons: I really freak out whenever i heard that someone iCloud account get hacked and their storage content get leaks to the internet. It makes me wounder how good is this software security and their encryption to help us shielding from getting hacked. I hope they can introduce a new more secure encryption for the software.

Switched From: OneDrive

Reasons for Switching to iCloud: OneDrive is not integrated really well with my Macbook and iPad. iCloud can do it better for it.

Falisha Z.

Software Engineer

Information Technology and Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

October 27, 2021

"Ios best companion "

Pros: iCloud is, without a doubt are the most outstanding cloud storage service for Apple customers. The pricing is incredibly low, especially when it comes to family plans. It allows me to sync my info across all of my Apple devices effortlessly. Apple customer service is fantastic; they go out of their way to assist you in any way they can, and they were instrumental in restoring my login to my accounts, which included all of my data. It's effortless to switch to a new smartphone and restore your info.

Cons: iCloud's email somehow doesn't distinguish between different sorts of emails, such as advertising, social media, or promotions, but instead groups them all into the same single inbox. At first, figuring out how to use iCloud might be confusing. It took me a while to get used to it.

Switched From: ShareFile

Kunal T.

Owner

Legal Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

February 18, 2023

"Good, put pricey!"

Overall: Except the price, I am extremely happy with iCloud and would recommend it to everyone, if price is not a factor for them.

Pros: I like the fact that it integrates very well with all Apple devices, rather seamlessly. It is definitely easy to use and deploy. There is a feature with iCloud+ which not many people know wherein they can hide their email address on the outgoing email addresses, which I think is nice depending on your profile.

Cons: Definitely, it is not cheap. It comes at quite a steep price and you would require a lot of iCloud storage to use or store all your files. I have also realised it is sometimes a bit slow to sync.

Alternatives Considered: OneDrive and Google Drive

Reasons for Choosing iCloud: I still use Google Drive and OneDrive, but iCloud definitely works well and syncs well with my Apple Devices. So just can't ignore iCloud.

Hafizah S.

Assistant Manager Business Development

Telecommunications, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 27, 2021

"Best to storing online data and media"

Pros: I have first introduced to this software freely as i have purchased my iPhone. It has been provided freely but with some limitation on the space that i can use, but can be expanded to have a larger storage space quite cheaply. A user that has multiple Apple product will benefit the most, as it will collecting and synchronize all the data from the Apple device on single storage space.

Cons: It has only one basic option for sharing and sending my files and document on the storage space to others, which is not good for business purpose. I will need a more secure and password protected option when sharing and sending my document, as it containing sensitive information of our business.

Switched From: OneDrive

Reasons for Switching to iCloud: OneDrive is quite expensive for a personal use and more suitable for a business needs.

Youngsook S.

Business Developement Manager

Financial Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 8, 2023

"My iCloud Review"

Overall: Overall, iCloud is a user-friendly cloud storage solution that offers strong security to me as an Apple user.

Pros: iCloud has the easiest-to-use interface and its makes the navigate effortless for all. Its automatic backups provide added security and peace of mind. Syncing across Apple devices, enabling users to access their files and content seamlessly.

Cons: The biggest issue is its limited storage capacity to me. And the inconsistent performance could be drawback time to time.

Reasons for Choosing iCloud: The natural reason is i become to an Apple user.

Switched From: Dropbox Business

Reasons for Switching to iCloud: The natural reason is that i become to an Apple user.

Noureddine B.

Software Developer

Program Development, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 6, 2023

"iCloud Review "

Pros: iCloud is seamlessly integrated with Apple's ecosystem, making it easy to use and access from any Apple device, and iCloud automatically backs up data from Apple devices, including photos, documents, and app data, ensuring that users don't lose their data if their device is lost or damaged, and syncs data across all Apple devices, ensuring that users have access to the most up-to-date versions of their files, and also iCloud allows users to share documents, photos, and other files with other iCloud users, making collaboration easier.iCloud uses encryption to protect users' data and offers two-factor authentication to prevent unauthorized access.

Cons: The free storage plan offered by iCloud is limited and may need to pay for additional storage if they want to store a large amount of data.While iCloud's syncing feature is generally reliable, some have reported issues with files not syncing correctly across devices.iCloud is only compatible with Apple devices and is not available for use on other platforms, which can be limiting for users who use multiple types of devices.While some iCloud services are free, may need to pay for additional storage or for access to certain features, which can be costly.

giorgia B.

Cassiera

Internet, 5,001-10,000 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

4/10

Reviewer Source

Source: Capterra

December 20, 2023

"ICloud bello ma..."

Overall: La mia esperienza con icloud nel complesso è abbastanza positiva mi trovo molto bene con la sicurezza e la comodità di avere email foto video e documenti tutti nello stesso posto ma ha anche molte cose da migliorare cominciando dallo spazio di archiviazione che purtroppo è limitato, il fatto che se crei una cartella con dei documenti devi per forza cercarla dalla barra di ricerca/filtro perchè tra le cartelle di sistema di icloud non la trovi e questo è molto fastidioso e poco pratico soprattutto se lo usi per lavoro e devi trovare dei documenti in modo urgente.

Pros: Il vantaggio più grande di ICloud è la sicurezza, in quanto ha la sicurezza a due fattori e se passi da un dispositivo Apple ad un altro ti mandano un codice di sicurezza o sul dispositivo apple oppure tramite sms, e subito dopo ti richiede una parola chiave che puoi sapere solo tu. MI è piaciuto anche la facilità nell'utilizzarlo e la sincronizzazione automatica dei documenti e delle foto e video.

Cons: La cosa che meno mi è piaciuta di icloud è lo spazio di archiviazione limitato, se non fai l'abbonamento mensile o annuale non ti fa più ricevere email e per lavoro è una cosa molto scomoda e disdicevole, anche se paghi hai comunque uno spazio di archiviazione limitato (50gb al mese a 0.99 centesimi) e ciò lo trovo molto irritante.

Larry W.

Attorney

Law Practice, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Customer Service

4.0

Features

2.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

March 19, 2022

"Need Easier File Sharing Functions"

Overall: Good for personal use. Very poor functionality for business use.

Pros: Ease of use. Perfect for personal photo storage and casual file storage in the cloud. Apple's emphasis on privacy is also a plus.

Cons: (1) Poor File Sharing Features. iCloud only allows single file sharing and has to do that by adding each collaborator on each single shared file or folder. It does not come with the easy-sharing feature such as multi-selecting files/folders and creating a file-sharing link like Dropbox offers to whoever has the link or the link+passcode combo. This has set iCloud and Dropbox far apart. This could be ok to share some simple files with few family members, but this sharing function has make it barely usable for business purpose. (2) No Document Management and Version Tracking Features iCloud only provides the bare minimum basic file storage function and does not offer version management functions like Dropbox does. The version management function is actually very important to make iCloud usable for business.

Reasons for Choosing iCloud: Just because I use iPhone and iCloud provides other good functions for personal phone uses such as background backup. If only consider business functionality, iCloud is much less ideal compared to Dropbox.

Eslam E.

Automation Engineer

Computer Software, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 22, 2021

"The best cloud service for Apple users"

Overall: iCloud has by far the best service and data-syncing across devices, and great customer service just seals the deal for me.

Pros: I have been using iCloud for more than 6 years now and I can definitely say that it is the best cloud service for Apple users. The price is just ridiculously cheap, especially for family plans. I use it to sync my data across all Apple devices seamlessly. Apple customer support is just the best, they really try to help you with whatever they can and they have helped me restore my password to my account that had all my data. Switching up to a new device and restoring data is really easy and simple.

Cons: It is only limited to Apple devices, so I can't sync my data on my windows computer. Other than that I have never encountered any problem while using it.

Switched From: Google Drive

Artem B.

Photographer

Photography, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 24, 2023

"iCloud is a reliable and convenient cloud storage for anyone using Apple products"

Overall: This is a unique product perfectly integrated into the Apple system.

Pros: iCloud is a reliable and convenient cloud service for anyone using Apple products. As a photographer who edits photos and videos on MacBook and iPad, iCloud allows me to easily sync and store my files across devices. Thanks to iCloud's integration with Apple and third-party apps, I can quickly and easily transfer files between different applications and devices. I often forget that iCloud is a cloud storage service because it seamlessly integrates into my workflow and is always accessible

Cons: The free plan offers a very small limit of available storage space for users

Switched From: Google Drive

Reasons for Switching to iCloud: iCloud is better integrated into the Apple OS and offers more possibilities for use

Thando M.

Research Assistant

Environmental Services, 5,001-10,000 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 14, 2021

"Store your data safely and easily. "

Overall: My overall experience has been truly amazing, this software has allowed me to store all of my data on my smartphone cloud and I'm able to retrieve whenever I need to. With the data stored on my online iCloud I am able to utilize more space on my smartphone device.

Pros: The iCloud software helps in storing your data, such as music, pictures, documents and more. With this software you can easily retrieve any lost data, just by supplying you iCloud Identification and passcode. When your device has insufficient storage space iCloud online storage helps stores your data that cannot be kept on the device on the device's cloud. With iCloud storage you can store as much data you want just by getting sufficient online storage.

Cons: Internet dependency, to be able to access your data from iCloud you require an internet connection. There are costs attached to the iCloud online storage, thus making it difficult to store data if you don't have any bought space. The iCloud storage does not guarantee privacy for your data, because as you store it on this software it is no longer in your physical storage, but on an online storage.

Switched From: Google Drive

Verified Reviewer

Senior Solutions Architect

Telecommunications, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 9, 2022

"Kudos Apple! "

Pros: I was first introduced to iCloud by my wife who's an avid Apple fan, and since then I have grown quite fond of the App myself. Given my job, I have a lot of data that I need to have stored and readily available to me, and iCloud provides just that. I can store and sync all my contacts, photos, notes, messages, apps, calendars, etc across all my other Apple devices. It's effortlessly compatible with my mobile, so I don't need to always have my Macbook or iPad in front of me to access it. I also deal with a lot of highly sensitive data/information, and iCloud has proven to have the best privacy and encyption features. It also has top notch convenience and simplicity, making it very easy to use and understand. Not to mention, I no longer have to worry about storage space (which was a huge and annoying issue for me in the past with other platforms) as the 5GB free storage space is beyond sufficient. I also love that I can retrieve important information that may have been accidentally deleted, as long as its backed up in the cloud.

Cons: iCloud works perfect for me. I have no issues. However, they could look at making it easy to integrate with other platforms like Android.

panashe B.

IT Specialist

Human Resources, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 30, 2023

"iCloud Review"

Overall: In general, iCloud provides seamless cross-device synchronization, but limited free storage and potential compatibility issues on non-Apple devices may require careful consideration and budget planning.

Pros: iCloud's cloud storage is a lifesaver. It seamlessly syncs my data across devices, making access and backup a breeze. It's the ultimate convenience for my digital life.

Cons: However, iCloud's free storage is limited, and upgrading can be pricey. Also, it's not as user-friendly on non-Apple devices, which can create compatibility issues.

Switched From: Google Drive

Reasons for Switching to iCloud: I switched devices from android to apple

Verified Reviewer

Veterinarian

Medical Practice, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

November 28, 2023

"Is it the best current storage system?"

Overall: No geral, gosto muito do iCloud, uma vez que só tenho equipamentos da Apple, é me muito vantajoso. No entanto, tem as suas vantagens e desvantagens.

Pros: O facto de estar sempre a sincronizar todos os ficheiros, para todos os equipamentos.

Cons: Que apenas oferece 5GB de armazenamento de graça, é muito pouco para o dia a dia do utilizados. Depois por cada GB a mais, é demasiado caro. Deviam de tornar mais acessível para todas as classes económicas, ou então fazer pacotes mais apetitosos.

Switched From: Google Drive

Reasons for Switching to iCloud: O google drive oferece 15 GB de graça, o que é 3 vezes mais que o iCloud oferece.

Mohammad A.

Software developer

Computer Software, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 22, 2023

"iCloud is the place to store information with no issues."

Overall: One of the best experiences I had in storage and retrieving information.

Pros: It take any size of information, safe and very fast to retrieve it.

Cons: All is good the issue might be with the internet line I may have.

Alternatives Considered: Easy Storage Solutions

Reasons for Choosing iCloud: Support and prices were much better.

Switched From: Hard Disk Manager 15

Reasons for Switching to iCloud: More flexible, better support

Joel B.

Pastor

Religious Institutions, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 30, 2023

"ICloud is great"

Overall: My overall experience with iCloud has been good, and I will continue to use it.

Pros: I like iCloud because it's easy to use, and is native to all Apple devices. It makes it a no-brainer when you're using Apple computers, iPads, or iPhones. And even when you're using some PC devices, it ports over rather well.

Cons: When using iCloud on a PC or non-Mac device, it is a little bit more clunky, and not as seamless as when you're using a Mac product.

Alternatives Considered: OneDrive

Reasons for Choosing iCloud: I chose iCloud over the alternative products because iCloud is native to all my Mac devices

Verified Reviewer

Senior Transmission Engineer

Media Production, 201-500 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

July 31, 2021

"iCloud is simply the best"

Overall: It is fair to say that iCloud is more than any other average cloud storage platform. It gives the best support to backs up iPhone, iPad, and Mac data. It allows to access data from either a computer or mobile device, and it is the best feature when you are away from your usual home base. Even if you lose your device, the cloud data will not be lost. I changed phones but didn't lose any contacts, photos, or other important stuff that I had on my phone.

Pros: It is simply the best platform when it comes to storing files and data on the cloud with great security features. It allows accessing data from any location that is connected to the internet. You can easily share files from the photo library as everything is seamlessly synchronized. You can manage your iCloud on multiple devices and even locate a lost phone/tab. I personally love it for keeping track of my calendar, bookmarks, and contacts. I have used it on my phone, tab, and mac system and it works equally good on any device.

Cons: Life is good when you have good internet connectivity but when you are in some remote area with low signals, the photos won't load and makes your hair pull. I encountered this situation a couple of times and I was pretty annoyed. So be mindful. The monthly storage subscription fee is low but still, it costs.

Naja H.

Graduate Student

Hospital & Health Care, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 14, 2022

"iCloud, multifunctional multidimensional online data cloud storage manager"

Overall: Overall The key message is that the system is one that is hard to avoid because of the seamless integration into most Apple products, in addition to the multi functionality and integration within most if not all major apps.

Pros: Ultimately what’s best about this software is the fact that it is pretty user-friendly, and broadly accessible from a variety of different devices. In addition can be accessible without direct Wi-Fi connection. Therefore users can seamlessly access any of the required documents from virtually anywhere and from any device. Integration between the majority of instilled apps is what allows this particular data storage management to be ranked as a top-tier data storage software.

Cons: On the other hand, for users who spend a large amount on the devices of selves, in particular Apple devices that have the seamless integration it does seem a bit redundant to limit the amount of free storage that users have access to and charge for additional storage although it is the storage management that is built into the system. In addition I would recommend to further elaborate on the organizational aspects of the folder system to allow users to add additional sub categories or sub tabs into their broad folders .

Gabriela C.

Community Manager

Logistics and Supply Chain, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 17, 2021

"iCloud best solution for data back up and storage"

Overall: Overall it have been a really good experience so far, since I can upload all of my files either from my MacBook or iPad and have access to them automatically, it is really simple to use and to upload my files as well

Pros: It helps you to store all of your iPad and MacBook data by protecting your privacy as well as offering a security feature, your data is synchronized with iCloud and stores everything there, this is definitely worth to use especially if you are committed to use Apple's system. This is compatible with windows as well as macOs and iOs devices

Cons: I do not like that there is no android app, also there is limited storage for free and then you have to purchase more space

Switched From: OneDrive

Reasons for Switching to iCloud: Because OneDrive's platform is really confusing for me and did not meet my expectations

Philip S.

N/A

Information Technology and Services, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 1, 2022

"iCloud is one of the most reliable cloud storage services available."

Overall: Overall, iCloud is the most complete and reliable cloud storage service that I've used so far.

Pros: One thing that I really like about iCloud is the fact that everything is uploaded and stored automatically and you can have access to any file whenever you need it. The automated file management lets you download the files that already have been uploaded to the cloud at any time!

Cons: Something that bothers me in my experience with iCloud is that sometimes the sync between each device connected to iCloud is not perfect. There have been times that I needed to access files on my iPad and couldn't find them, even though I was logged to the same iCloud account as my primary device, my Macbook Pro.

Switched From: Google Drive

Reasons for Switching to iCloud: My new Apple devices must be connected to an iCloud account.

Makayla C.

Veterinary Assistant

Hospital & Health Care, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 6, 2023

"iCloud Review"

Overall: It allows every employee to be on the same page, at all times.

Pros: It is the most user-friendly cloud-based software. All employees already use Apple products, so it helps to create a convenient work/life balance.

Cons: When you are running low on storage, the constant reminders/warnings can get annoying when you are trying to work.

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: Everyone has an Iphone, or some type of Apple product. The brand loyalty was obvious to us, but also, the rates are much more competitive and the ease of access can't be beat.

Raju L.

Assistant Professor

Education Management, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 10, 2023

"Stay Organized with iCloud"

Overall: It is a convenient and reliable option for Apple users who need to access their files and data across multiple devices. There are no customization options but it is secure.

Pros: 1. iCloud is designed to work seamlessly with Apple devices, making it easy to access your files and data from multiple devices.2. It automatically backs up your photos, contacts, and other data, ensuring that you never lose important information.3. It also includes a Find My feature that allows you to locate your lost or stolen Apple device.4. iCloud makes it easy to share files and collaborate with others, whether you're working on a document, photo album, or other project.5. It can be accessed from any device with an internet connection, making it a convenient and versatile option.

Cons: 1. iCloud lacks more advanced features, such as file versioning or file-sharing options.2. It's integration with third-party apps is limited compared to other cloud storage providers.3. Its interface and features are a little complex.

Brianna L.

Front Desk Security

Security and Investigations, 201-500 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

May 29, 2020

"iCloud"

Overall: I have had a good experience with iCloud, I like that I am able to access my photos/videos from my from to my laptop.

Pros: I like that I am able to store my photos/videos without them getting lost.

Cons: I dislike that you have to pay extra for gigabytes.

Alternatives Considered: Gmail

Reasons for Choosing iCloud: Storage space.

Switched From: Google Drive

Reasons for Switching to iCloud: I switched my devices to Apple.

Shahirah L.

Personal Banker

Financial Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

October 19, 2021

"Great solutions for Apple device cloud storage"

Overall: iCloud is a great cloud storage for my iPhone and can set my phone important data to be automatically backed up to the cloud.

Pros: I loved that iCloud storage is not only stuck only on one standalone device, but can be access to from of my Apple device like iPhone and iMac. It making the files sharing process between all of my device more smooth and can be easily done. The uploading speed is also quite fast, almost the same as the download speed.

Cons: I hope more application on my iPhone can be sync with the iCloud. For now, only native iPhone application can be linked with the storage and other application will need manual process to saves the files to the iCloud. It is no too important for now, but it is nice if such operation are be available.

Switched From: Dropbox Business

Daniel Francisco R.

Promotor de Servicios

Banking, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 1, 2023

"iCloud for college students"

Overall: So far, with the two years and months that I have had this application, they have been very good, perhaps with certain digital limitations, but always with the help of Apple, which always solves it.

Pros: What I like most about iCloud Is that I can view my documents and files from any Apple smart device under my account. It's also easy to share these files with others, like my friends from college, who are in or have an iCloud account.

Cons: Some of the things I dislike is that there are times when the file synchronization is very slow or never happens at all. On the other hand, another thing that I don't like is that although iCloud has free storage, when it runs out you have to buy more storage this is sometimes very expensive for people who study so they can't afford it.

Switched From: Google Drive

Reasons for Switching to iCloud: It has more storage, it's faster with syncing, and it helps me connect with people who don't own Apple.

Jeff B.

Consultant/Coach

Construction, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

December 18, 2020

"iCloud Review"

Overall: I would say overall I would give iCloud good marks and am very happy with it. I do however think only 5GBs of "basic" level storage is too little; I feel Apple should offer more! I find it very fast, efficient and stable so that makes my day personally and professional work well!

Pros: I primarily use iCloud as a storage place for passwords, contacts and a choice amount of items (photos, music, etc.) in my personal day to day world. I mostly find it to be simple and seamless but do find it fills up quick and then the philosophical questioning of should I pay for more storage and how much do I need cross my mind. As I mentioned below I had a major "merge" issue, but rank Apple's customer service in very high regards for addressing and solving problems!

Cons: I think the pricing is a bit much and there are times I prefer as much of the items I would potentially store on iCloud to simply be on my hard drive and/or phone ONLY. Call it security fear but on occasion I think that way and thus the price scares me off. I do not use a MAC anymore (back to PC) so the occasional sync issues do occur. The biggest issue I ever had personally was when I left a job, had a separate iCloud log in and had major issues merging the accounts.

Mathieu V.

OB

Information Services, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 28, 2023

"Easy acess and storage from all your Apple devices"

Pros: Icloud is really awesome to use between all of your mobile device even if some are Android and any other OS . You can access your whole cloud storage from any endpoint with speed and a secure space for all your documents. It's also a lot cheaper than other options out there with their bundles on IOS

Cons: The MFA to access Icloud is sometime but rarely delayed a little bit by about 1 minute. This happens really rarely though but nothing is perfect so I have to mention it

Switched From: Dropbox Business

Verified Reviewer

Mr.Rahat

Electrical/Electronic Manufacturing, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

July 7, 2022

"Why am still using iCloud from past 2 years?"

Overall: It’s save my times so I can concentrate on others topics

Pros: This software easy to use & 100% secure

Cons: Security level is high & it’s easy to use

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: Only for security

Switched From: Google Drive

Reasons for Switching to iCloud: I was concerned with the security that time

Tanice D.

Internal Audit Assistant

Education Management, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 17, 2021

"I can retrieve data up to the minute I first started using this software. "

Overall: My experience with iCloud over the years that I am using it has been amazing, I can retrieve data up to the moment I first started using this software.

Pros: What I love this most about this software is the peace of mind it allows me. I do not have to worry about data being lost or stolen. and in the event where my device is stolen I am still able to access my documents, media, anything that was stored and the best part about it I am able to cloud lock my device suing this software. I have never enjoyed using any other software as much as I enjoy using this one

Cons: I love this software so much, I have no faults whatsoever.

Switched From: Android 11

Reasons for Switching to iCloud: iCloud offered me peace of mind. I can rest assure that my data is secured.

Sofia J.

owner

Apparel & Fashion, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 13, 2021

"Peace of mind at a low cost "

Overall: I can have access to all the photos of my work without having to take up space on my devices. And of course peace of mind!

Pros: What I like most about Icloud is how simple and fast it is. You don't have to take care of anything and it does it automatically. I am from Argentina, and although the exchange rate to the dollar is high, it is still convenient. I broke my phone a year ago, and I only had to enter the web and download my photos and contacts, until I could buy a new one.

Cons: sometimes if I'm in a rush, and I want to see an old photo, if I don't have a good internet connection it takes a while to download. But that's the only drawback I've found so far.

Reasons for Choosing iCloud: I could share it with my family

Switched From: Google Drive

Flavie J.

chef de projet

Marketing and Advertising, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 18, 2023

"iCloud, le nuage qui stock toutes vos données"

Overall: J'utilise iCloud tous les jours lorsque je prends une photo, télécharge un logiciel, fais une recherche internet. C'est pour moi indispensable

Pros: Ce que j'aime avec iCloud c'est que je peux connecter tous mes appareils apple en instantané. Lorsque je prends une photo avec mon téléphone je la retrouve juste après sur mon ordi. C'est indispensable !

Cons: Bien qu'iCloud présente des avantages tels que le stockage et la synchronisation des données, il y a certains inconvénients à prendre en compte. Le principal inconvénient est l'espace de stockage limité offert gratuitement, ce qui peut entraîner des coûts supplémentaires pour les utilisateurs ayant besoin de plus d'espace. De plus, une connexion Internet stable est nécessaire pour accéder aux données, ce qui peut être problématique dans les zones à faible connectivité. Enfin, certains utilisateurs peuvent s'inquiéter de la confidentialité de leurs données, bien qu'Apple assure un haut niveau de sécurité.

Ingrid B.

Student

Law Enforcement, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

December 31, 2021

"Easy to use storage, especially between different Apple products"

Overall: Overall I am really pleased with icloud, and I have been using it for many years and will probably continue for a long time. It has everything i need in a cloud-storage, and i especially love that it seamlessly transports everything from my different tablets. The price is also really good, and definitely worth it for the extra storage. One time i lost all my pictures from the whole year on my phone because i did not have enough storage and i had to restart my phone, which really sucked. After that I upgraded my storage space, so now a restart on my phone wouldn't be a problem!! I would really recommend this to everyone.

Pros: For me it was important to find a storage system that would be easy to use, and accessible on both my iphone, ipad and Mac. Icloud was therefor the obvious solution, and i have been using it for many years. I love that you dont have to do anything manually, and that everything automatically gets saved in the cloud.

Cons: Sometimes i forget that when my phone is on "battery-save", you have to manually upload the images/documents. This is not a big problem (and maybe something i could change). Also i have heard that it is harder to use if you dont have an apple product, but since all my devices are from apple this is not a problem for me.

Michelle S.

Owner

Design, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 9, 2021

"Pleased With iCloud Services"

Overall: My business benefits a great deal from iCloud considering I am using/accessing a large number of client files at any given time. I have had computer crashes, iPhones broken, and overall just incidents where if all my data was stored on the device, I would have lost everything. Knowing that the device is always backed up and safe has allowed me to avoid the stress if I do experience a crash. In addition, I work on the go sometimes and being able to connect my internet on my phone and access my files on my laptop instantly is beyond helpful.

Pros: I've been using iCloud for years for my mobile (iphone) and laptop (Macbook) devices. I like the fact that it has real-time data syncing and the fact that it backs up both of my devices with the same files. For example, instead of having to reinstall all of my data if I switch phones manually, I can simply connect the new phone to iCloud and install the same setup/files in minutes. Super convenient.

Cons: I don't have anything that I don't necessarily like with iCloud. I've had no issues, no security problems and no accessibility problems.

Reasons for Switching to iCloud: I do still use Google Drive but primarily on a limited basis because I cannot sync all of my devices quickly and in real-time.

Rutman L.

Operations Manager

Financial Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 2, 2023

"The best cloud system"

Overall: It´s the best cloud platform, intuitive and you don´t even notice you´re using it

Pros: The best is that each computer, cellphone or tablet gets synchronized in real time with all the information, it´s really easy to use and you configure it from any gadget

Cons: Sometimes you don´t know if the information is in the gadget or in iCloud, and whe you want to delete files, being in a computer is the best way to do it, by cell phone or tablet it´s complicated and slow

Switched From: Google Drive

Jessica S.

Graphic Designer/Stationer

Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 7, 2022

"An Absolute Necessity"

Pros: iCloud is a lifeline and has saved me more than once. I used to back up on an external HD (and I still do) but after having computer issues while traveling (and the external HD is at home) I also started backing up on iCloud. Now my workflow is seamless, no matter what happens, no matter where I am.

Cons: I’m not sure I have a con.... maybe that I can’t back up my music files, but that’s a personal issue.

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: Google Drive did not seem user-friendly. I had a hard time finding my files quickly. And it seemed to slow down my laptop.

Reasons for Switching to iCloud: If something goes wrong when I’m traveling, I need to be able to access my files remotely.

Aaliyah P.

Tech

Pharmaceuticals, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 1, 2022

"Yes!"

Overall: I love it. I will never switch and it will always be my primary and my go to

Pros: I love iCloud and being able to live stress-free. I feel as though all of my information is safe and secure.

Cons: As anything you aren't familiar with there may be somethings that are confusing at the beginning. But when you are new to using iCloud they do offer tutorials how to use. Also, if they had an app that uses iCloud that is some sort of typing document like word, or google docs.

Alternatives Considered: OneDrive and Google Drive

Reasons for Choosing iCloud: I've always been an apple person. When the progress their new updates and software it keeps on getting better and better. I will always continue to be a member.

Mark A.

Adjunct Profesor

Higher Education, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 31, 2023

"iCloud Review"

Pros: I like how the program allows me to work cross platform. With limited space on my laptop, I also like how it will allow for me store my documents online and call them up as needed, saving space.

Cons: When I am accessing a document on my iPad it tends to want to open in in Pages and not in MS Office, even if it is an Office file.

Switched From: Box

Reasons for Switching to iCloud: The program would not allow me to save my files online, using up valuable storage.

Babatunde O.

Network programmer

Computer & Network Security, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 21, 2023

"Cloud workspace"

Overall: I recently lost my hard drive but am not worried, because iCloud got me covered

Pros: I lost some documents 8years ago. But last month when I login to my iCloud I see those documents I was so happy which means that I could had been securely backing up my documents in the cloud space for me. This is really good

Cons: Login and access via android is not easy the connection is topically slow. And the iCloud storage of 5gb is too small

Switched From: Google Drive

Jamie C.

Salesforce Developer + Admin

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

March 22, 2022

"An inexpensive but highly effective tool"

Pros: There are so many things you can utilize with iCloud, including messaging, file storage, etc. Our team communicates, in part, through iCloud messaging, knowing these messages are stored in the cloud means it’s easy to go back and check historical communications to ensure accountability and accuracy.

Cons: At times, especially through the actual site, it seems a bit clunky. The UI hasn’t changed in years, and it can throw several errors when attempting to access iCloud mail. It’s just not as up to date as the rest of its technology.

Switched From: Cisco Jabber

Reasons for Switching to iCloud: Jabber was great, but we had a few issues with setup in the past. It wasn’t as intuitive.

Syazila R.

Information Technology Assistant

Oil & Energy, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 6, 2021

"Good experience with iCloud"

Pros: iCloud is the best companion for my iPhone to storing and backup my photo, video, contact list, phone setting and some of my document. I can set iCloud to automatically upload the new files that get put on the phone to the cloud storage, or i can set it for me to manually upload the only files to be upload that i deem important for me.

Cons: I am not too confident with iCloud security and encryption. I have read online that too many people iCloud storage's has been hacked and it sometimes scares me and make me less trusting iCloud security. If they can introduce new security feature that are more robust, it will make user happier.

Switched From: OneDrive

Stephanie S.

Physical Therapist

Health, Wellness and Fitness, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 7, 2022

"One of the Best Cloud Storage"

Overall: Overall if you have multiple Apple devices iCloud storage would be something I would recommend because you're able to sync your documents and photos and other stuff through multiple devices seamlessly. The customer service is amazing so if you need any assistance you are able to get help.

Pros: iCloud is very convenient if you have multiple Apple devices you're able to save a document on one device let's say on your computer and then you're able to pull up the same document on your iPhone. Having iCloud storage also is convenient if you have a lot of pictures because you're able to save a lot of pictures and access them on different Apple devices. You're also able to share albums through iCloud with relatives and friends which is an amazing feature. iCloud also allows you to purchase different storage options so you are not limited to just one storage option so there are storage options for just about everyone.

Cons: What I don't like is that the iPhone only comes with 5 GB of storage I really wish it was more because if you do use your iPhone a lot 5 GB is not enough and you do have to purchase more storage.

Andrew H.

Photographer

Photography, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 19, 2023

"Perfect for Apple Users"

Overall: Document sharing, remote document access through cloud services.

Pros: As an Apple user - with MacBook, Mac desktop, iPad, iPhone all in use, having a seamless synchronisation tool for documents with easily accessible cloud-based document storage is perfect.

Cons: Sometimes I have to use Windows computers, and then it all falls down. The iCloud app is rudimentary at best.

Alternatives Considered: Dropbox Business and OneDrive

Reasons for Choosing iCloud: It works more seamlessly with Apple hardware.

TeHilla P.

Student

Health, Wellness and Fitness, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 29, 2022

"Preservation of Memories and Important Documents"

Overall: ICloud is a savior! As a teenager, my laptops would sometimes crash or my phones would stop working and I would lose all of my memories and important documents. There’s still a time period in my life that I don’t have pictures of myself and my friends because I lost them. Since switching to Apple products and trying iCloud my memories have been preserved and it’s such a relief to be able to trust that if my device stops working today, my items are safely backed up to the cloud. I love iCloud!

Pros: Easy to use Synchronization across devices Backs up at regular intervals

Cons: requires payment packages after free storage runs out

Switched From: Dropbox Business

Reasons for Switching to iCloud: The app wasn’t user friendly and I gave up trying to learn how to use it

Siedah M.

PCC

Hospital & Health Care, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 17, 2022

"Icloud is the best"

Pros: I love love love the fact that anytime I switch to a new device that i can easily recover all of my files from iCloud. It updates files on the daily so you don't have to ever worry about losing anything. Even if you have to pay for additional storage, iCloud prices are affordable and cost little to nothing. Great investment.

Cons: Sometimes when im locked out of my phone it's hard to recover my password , especially the time that my email was compromised. But other than that, I have no complaints.

Switched From: Google Cloud

Reasons for Switching to iCloud: I switched to iphone which uses icloud and have been using it ever since.

Prabhjit B.

Project Head and Business Development Manager

Broadcast Media, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 20, 2023

"Cloud Storage Platforms Can't Get Better Than This! "

Overall: Great, absolutely great experience overall! Takes off my load of losing my data and makes it easy to access from any device around the world. Definitely recommended!

Pros: I am gonna keep this review simple. Anyone who has used a Macbook or an iPhone once in their life has surely used iCloud. As the name describes, this is a cloud storage platform coming from the house of Apple making your data more accessible and saving the storage space on your devices. The UI is absolutely beautiful and I love the fact that I don't have to worry about losing my photos or documents since iCloud automatically syncs them to their servers. To get started all you need is an Apple ID and a supported payment method and you are ready to go. There are alternatives like Dropbox and Google Drive but I'd only recommended them to people using Windows Laptops or Android Smartphones. If you are an Apple user trust me you won't regret trying this one! Go for it!

Cons: When it comes to Cons there is nothing wrong with the platform but I'd be really glad if they could extend their free storage to atleast 20gb so that the users who can't afford to pay can enjoy the services as well. Else a little price reduction doesn't hurt anyone! That's it!

Dhur P.

nurse

Hospital & Health Care, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 1, 2021

"A storage service worth using!"

Overall: Ultimately, as an avid apple user, I love using iCloud because of its compatibility with all my devices. Anytime I have an issue, I am able to contact apple support and get help immediately with no complications. Also, iCloud is very convenient for me to use to save all my photos into one spot. With that being said, iCloud is a software that takes time to adapt to and learn how to use. It may not be the best software of choice if an individual is not tech savy.

Pros: I really admire how each individual with an Apply device gets free 5GB of storage in iCloud. This allows the user to test its features and truly use it to see if they are interested in buying more storage after the 5GB. Icloud is designed to be compatible with macOS and iOS devices but an added bonus is that it is also compatible with Windows. Also, apple is known for having great customer service which is another reason why I like to use iCloud.

Cons: I find it more difficult to share files with other users compared to Google Drive. Icloud is built specially for users with apple devices, thus those with Androids cannot download this app. This places limitations on the amount of users that can use this.

Adra Safiya K.

Human Resources Recruitment Assistant

Retail, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 24, 2021

"Icloud review and experience"

Pros: What I appreciate about my Apple product devices, such as my iPhone or MacBook, is that all data on the device can be securely saved in the cloud services and synced across the devices with relative ease. It can save almost everything on my PC, from photos and videos to my business data.

Cons: I have trouble bulk deleting my data from iCloud. It abruptly deselects just several files that I wish to remove after I select them. If I intend to delete additional files, I'll have to choose only a handful at a time and have to do it again for other files. I feel it is a system issue rather than a problem on my end.

Switched From: OneDrive

Verified Reviewer

Team leader HRSS

Education Management, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 8, 2023

"Safest way to store and manage your data on cloud"

Overall: It’s easy to use with no training requirement. I feel it is the most safe way to store your data.

Pros: It is the safest cloud platform one can choose to store data, it’s easy go use and with real time synchronisation data can be accessed from anywhere.

Cons: It’s more friendly nature is restricted to iCloud users, but if when it comes to data privacy one can definitely ignore this.

Switched From: Google Drive

Reasons for Switching to iCloud: Security, privacy.

Verified Reviewer

Special Education Teacher

Education Management, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 26, 2022

"Works for what it's meant to do. Safe storage of files so they can be accessed anywhere ."

Overall: I've never had an issue using iCloud. 50 gb of cloud storage is inexpensive at about $1.50/month. This is a reasonable monthly cost for peace of mind. I've used other cloud services in the past (Google One, One Drive) and while they are all functional in terms of their intended purpose, iCloud is that much easier to use.

Pros: The main pro about iCloud, along with most cloud services is the access to my files. With my Apple ID, I can access my cloud storage from any computer, anywhere in the world. The functionality of iCloud is made even better when interacting with other Apple devices owned by the same person. Accessing files between your owned Apple devices is seamless and only done faster when using AirDropping.

Cons: While the functionality serves its purpose, the only con is accessing your files from a web browser. The service works, but it is not as intuitive or easy as doing so from your owned devices.

Reasons for Switching to iCloud: Previously I owned an Android device. When I moved to iPhone, switching cloud services made sense as I was also assigned a MacBook through my work.

Norrania A.

Human Resources Assistant

Automotive, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 20, 2021

"Apple cloud storage service"

Pros: I like that all of the data on my Apple product device, like Iphone or MacBook can be automatically stored in the cloud storage and synchronized it between the device quite easily. It can store pretty much everything, from picture and video, to my work files on my computer.

Cons: I have a problem trying to mass delete my files on the iCloud. After selecting a few files that i want to delete, it suddenly deselect it. I have to select only a few at time and repeat the same process if more files i want to delete. I believe it is a problem from the system itself, and not on my end.

Switched From: Google Drive

Efrén Alejandro J.

Software developer

Computer Software, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

2.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

May 16, 2024

"Average service"

Overall: It’s very integrated only in apple devices, if you have like a windows pc or an android device, it’s a pain to configure it. However, it works really well most of the time

Pros: The integration with apple device is great and it’s really easy to start using it, it really helps if you need more space in your local devices

Cons: It’s very expensive compared to most cloud services (actually I don’t know any more expensive)

Switched From: Microsoft SharePoint, Amazon S3, OneDrive and Google Drive

Reasons for Switching to iCloud: Basically because I use apple devices and it is the tool to go, it is preconfigured and works fine with those devices

Verified Reviewer

Director

Luxury Goods & Jewelry, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 16, 2023

"If you use apple products or if you don’t it’s vital in my business"

Overall: I’ve been using it since launch and it’s viral for my business and personal data

Pros: File sharing, email large data attachment drops. It’s vital to store send and seamlessly organize documents on the go

Cons: Need to improve the email features such as search and deleted folders - also need to do a better job with spam

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: It works seamlessly across apple products

Amira M.

Recruiter

Retail, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

September 7, 2021

"Apple cloud storage"

Pros: Thing that i really like while using iCloud is, it will automatically synchronize all additional file or changes that i make on one device, and it will sync it thru all the device that are linked with the cloud storage. It make things very easy, as i don't have to do it manually anymore.

Cons: The free storage is too low, which i only use it for backing up my photo and not more than a month, it has been full. To expend the storage size is not too expensive, but it is a monthly subscription, which i more prefer a one time payment over recurring monthly payment.

Switched From: Google Cloud Storage

Zaid S.

Teacher

Education Management, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 14, 2021

"I need a cloud"

Overall: I am an iPhone user and later with other apple devices, so I always have all my things synchronized

Pros: I am delighted with Icloud because I can sync countless files across all my devices without even ordering. It is quite intuitive to use and I find it the best. Its management of files, photos and others is what has really convinced me the most. If you are an Apple user, you have even more functionalities

Cons: The search engine is a bit difficult for me to use since I can not find a section of folders other than that of each application. Although I can say that it is not necessary

Alternatives Considered: NetExplorer Workspace

Nurain O.

Human Resources Assistant

Utilities, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 12, 2021

"iCloud is safe to use"

Pros: iCloud is best to be linked iPhone, as it will automatically backing up all the files and asset on my phone automatically, such as my contact list, files and notes. Recovering my phones after any problem is easy as all the files is saved on the cloud storage.

Cons: I will not work best with other operating system like android, because it will not unleash its full potential that iCloud has. It will be great if iCloud is compatible with other operating system, and not only for Apple product. Some of the file types for a video also not supported by this software.

Switched From: OneDrive

Emma H.

Therapist

Health, Wellness and Fitness, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

January 9, 2024

"Great integration with Mac ecosystem, but Google suite works better for me"

Pros: Really easy integration with my Mac ecosystem

Cons: When documents are open and edited on different devices, the files get out of sync. Also, I have found that the iCloud syncing doesn't always work.

Reasons for Choosing iCloud: I have multiple Apple devices, plus a family iCloud account

Switched From: Dropbox Business

Reasons for Switching to iCloud: Dropbox were asking too much money and I felt they were getting greedy

Robert M.

Station Manager

Broadcast Media, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 1, 2023

"One place for all files"

Overall: Collaboration and integration has improved dramatically using iCloud.

Pros: Our diverse group of producers and show hosts have seamless and ready access to files for collaboration and access to the library of sound files.

Cons: Set up takes some thought. Interface is icon based and could be confusing.

Switched From: Dropbox Business

Reasons for Switching to iCloud: iCloud is easier, less expensive, and more secure.

Francisco R.

research coordinator

Health, Wellness and Fitness, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

December 16, 2021

"top 1 cloud service"

Overall: Great cloud service to storage photos, media, files, mails, etc. It works everywhere and pricing is affordable. Have not had an issue since it came out as an everyday user. Recommended.

Pros: I have used google cloud platform services as well as Dropbox and iCloud is by far the best one just because I use the whole apple environment. I can deploy my files on all my devices, laptop, phone, tablet with no issues. It is easy to use and pricing is not more expensive than others.

Cons: Probably not so good on android and windows, however, I have not tried it and I do not need to.

Switched From: Dropbox Business and Google Cloud

Reasons for Switching to iCloud: Better service

Riyasudeen M.

IT Engineer

Retail, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

November 4, 2021

"iCloud Review"

Overall: It is very good product because of the encryption in the storage and now Apple provides private relay, email masking with iCloud which proved to be a very good features to provide privacy in the online world.

Pros: Main purpose of iCloud in the beginning is store data safe on the cloud and seamless share between all the Apple devices without much hustle.

Cons: File sharing limitation which other cloud platforms provide like a link and permission to particular which can be shared across anyone.

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: Seamless integration between Apple devices and features like private relay, hide my email etc

Jessica R.

SEO Team Support

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 19, 2022

"Great For Apple Product Users On-The-Go"

Overall: I have had to exchange everything from pictures to website templates to video and audio files and have never had an issue storing these files in iCloud, accessing them, or sharing them. I regularly use a competitor too because that's what we use at work, but have had issues in the past with files looking like they were uploaded fine and then finding the folder empty or the sharing link permissions switched. I never have these problems with iCloud.

Pros: It's so easy to access my iCloud files and projects between all my devices. It's integrated right into the system and sharing features.

Cons: The only con I can see is the difference in pricing compared to similar cloud storage options.

Switched From: Google Drive

Reasons for Switching to iCloud: I have had issues in the past with files looking like they were uploaded fine and then finding the folder empty or the sharing link permissions switched. Sometimes upload times are incredibly long for large files. It can be difficult to find what I'm looking for.

Bryan Jerico B.

Técnico TI

Information Technology and Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

November 19, 2022

"Icloud me protege"

Overall: Me gusta, es un buen almacenador de datos, archivos, fotos, videos y sobre todo protege la seguridad del dispositivo.

Pros: Me gusta que cada vez que se intente acceder, te avise desde donde se accede y te envie códigos de seguridad. Los archivos son en máxima calidad y ademas que realiza copias de seguridad al dispositivo.

Cons: Que aveces no haya mucho soporte para recuperar una cuenta icloud antigua, si se podria recuperar a través de documento de identidad, sería genial.

Alternatives Considered: Amazon Drive, OneDrive, Google Drive and Box

Reasons for Choosing iCloud: Porque tiene un sistema de protección de datos muy seguro.

Mack B.

SElf

Entertainment, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

November 3, 2021

"iCloud is a Hit or Miss in Real-Time"

Overall: iCloud can either be great or it can be terrible. When everything is running smoothly, I have no complaints, but the more work I do with iCloud, the more it seems to confuse the storage mechanism and its different versions across devices.

Pros: I like the synchronization feature that automatically updates my work across multiple devices. I enjoy the fact that my contacts, mail, notes, photos, etc. are linked together in cyberspace and can be accessed from any of my devices whenever I need them.

Cons: iCloud can be VERY confusing at times, especially when operating on my iPhone--things get jumbled or copied incorrectly, I have duplicates of certain items, music is missing, synchronization can be tricky. Sometimes iCloud feels too big under its own weight, even when it's trying to go as small as possible. When everything is saved under the iCloud umbrella, it inextricably links my documents and media when I sometimes don't want it to. On occasion, iCloud also doesn't recognize my devices, and I've been forced to change passwords more often than I'd like. This has a ripple effect across devices and I'm usually forced to consult the menu on my phone to change it; however, the options and menu user interface on iCloud's phone version is also nebulous and leads to more problems. iCloud is best used sparingly and with the least amount of finagling as possible--it feels like a hindrance more than an asset sometimes.

ruben G.

maintenace

Plastics, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

August 31, 2021

"useful when owning a apple product "

Pros: i liked that all my link apple products would always be updated with anything that i changed on one document would be uploaded to iCloud and all other devices would be up to date with any modifications i had done.

Cons: i was having some problems login in to iCloud when i didn't have a iPhone so it did make it annoying at times. you also only get 5 gig of storage free for any documents and back ups of your device unlike google docs that gives you 15 gigs free but the 50 gigs option is only a dollar so its only 12 dollars a year really.

Switched From: Google Drive

Johnson A.

Full Stack Developer

Computer Software, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 18, 2023

"iCloud review"

Overall: I would recommend iCloud to anyone interested in having their data available in multiple devices.

Pros: iCloud allows any Apple user to access the data through any device where they have an account. It's fast and intuitive.

Cons: Maybe the price, it's not that expensive but it could be lower though.

Switched From: Google Drive

Reasons for Switching to iCloud: I bought an iPhone so I give it a try.

Madhu S.

Designer, Coder and More...

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

September 10, 2017

"Almost perfect"

Pros: 1) Integrated into Mac, iPhone and iPad, so there is nothing to do, set up or think about. You can just start using it. 2) Very stable and reliable. I have never had any problems or issues with it duplicating a file that has been edited on different devices. 3) Very fast. When I change a file on a local device it is instantly uploaded to iCloud. 4) Wonderful web interface: The interface for accessing your files via the web is wonderful. It is almost as good as a native app with the exception of it being a little slow. 5) Competitively price storage: The free plan comes with 5GB storage. Extra storage can be added at a compeitive price.

Cons: iCloud only has one drawback which is the lack of the ability to set your own encryption key for your files. In many ways this is only a minor issue because Apple have exceptional security. However, if someone ever managed to hack into Apple servers, then your data would be compromised. If it was possible for you to set a personal encryption key, this would not be an issue.

Jaycee A.

Small Business Owner

Arts and Crafts, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 18, 2023

"Expensive but worth it for the peace of mind"

Overall: I continue to use it because I'm too lazy to integrate google storage with the things I need to be saved on my phone. I love knowing that all my photos and documents are available whenever I need them and stored safely. I pay a little bit more every month for the ease and peace of mind.

Pros: I love that it's easy to use and store my photos and documents from my devices I most frequently use.

Cons: I find it's a bit more expensive than google drive and photo storage, even though it has all the same features.

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: Easier to set up and already integrated with my iPhone.

Swapnil M.

Architect & BIM Manager

Architecture & Planning, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 13, 2023

"Great cloud storage solution for Apple users!!!"

Overall: Would definitely recommend to friends and family, but it does need to open up bandwidth in uploading and make encryption available everywhere.

Pros: The ease of use and integrations with all Apple hardware and software.

Cons: The encryption feature is not available. Uploading files takes forever even with good internet.

Switched From: OneDrive

Reasons for Switching to iCloud: OneDrive does not respect user's privacy and that is why I will never use Microsoft's cloud storage for any personal or business storage. I will only use end to end encrypted cloud storage.

Khristina B.

Classroom Teacher

Primary/Secondary Education, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 12, 2020

"iCloud "

Overall: I love that I am apple to access everything that I use and would need at any time on all of my apple devices.

Pros: The best part of icloud is that is seamlessly syncs photos apps, and just about anything connected to your apple devices. I love that I am also able to access the information on my children's devices as well.

Cons: I don't like the amount of storage that is given for free. It seems small when multiple devices can be attached to one cloud. However, it is easy to purchase more storage.

Switched From: Google Cloud Storage

Reasons for Switching to iCloud: I switched cell phone companies and devices.

Christopher M.

Senior Lecturer

Higher Education, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 23, 2020

"Easy cloud-based file storage and sharing"

Pros: iCloud supports users in two key ways. First, it allows users to store their mac files remotely, which means that someone working from home on a desktop could then arrive at work and use an alternate desktop/laptop to access the same files, as if using the same computer. Second, it operates as a potential backup. I spilled water on my laptop and it wouldn't turn back on. I quickly turned on another computer that also shared my iCloud files, and all of my work--including what I had just been developing--showed up. If it weren't for iCloud, I wouldn't have those files anymore.

Cons: The sharing is designed to be seamless, but as a result there are limited ways in which users can easily select or make modifications to what is stored in iCloud and what is not. This is a result of Apple wanting to make the experience as invisible and frictionless as possible, but as a user who likes to modify my software to suit my needs, I wouldn't mind a bit more hands-on control.

Verified Reviewer

Senior Vice President and Director of Community Relations

Philanthropy, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 16, 2021

"I Cloud for File and Doc Sharing"

Overall: Our continued transition away from Google has been easy, and I Cloud has been the system that we have moved to. It has been a very easy transition.

Pros: I Cloud has been a great tool for us to use in our non profit organization. Utilizing this software is quite easy and makes it simple to have the majority of our files and documents wherever we may be. It is also very easy to navigate.

Cons: The only downside to using this is that it is Apple-centric. If someone is not an Apple user, or on an Apple device, it can be a little tougher to access the material.

Reasons for Choosing iCloud: The majority of out people are using the Apple platform.

Switched From: Google Drive

Reasons for Switching to iCloud: The majority of our people are using the Apple platform.

Andrea F.

Cmo

Financial Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

March 22, 2023

"La mejor opción si tienes iPhone "

Pros: Si tienes un iphone es la mejor opción para contratar, ya que la sincronización es directa y te facilita mucho el trabajo diario

Cons: No termino de entender porqué algunas fotos no se me descargan si no estoy conectada al wifi, pero creo que es algo de desconocimiento por mi parte

Switched From: Dropbox Business

Antwoine C.

Lawn care provider

Environmental Services, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 26, 2022

"The iCloud abyss "

Overall: I use iCloud to store music I create and definitely appreciate the fact that years and years of work is still visible today as was when created. iCloud is unmatched in its ability to remember and retrieve information.

Pros: I love using iCloud because it was pre installed on my phone. It is a very secure and safe option for tech savvy users.

Cons: The downside to iCloud as with most Apple products is the interoperability. You need an iWatch, MacBook and iPad to see the fully capability of the cloud.

Switched From: Google Drive

Reasons for Switching to iCloud: Needed more technical challenges

Jakub B.

CTO in Video Department

Entertainment, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 30, 2023

"Personal iCloud"

Overall: It’s perfect for seamless share my files between my devices

Pros: Sync with all my devices seamlessly, ease of use, large storage, possibility to share my space with family

Cons: Slow server for file sharing it should be less messy and faster, I would prefer speed like google drive for sharing large files

Switched From: Google Drive

Tyler M.

Social Media Specialist

Marketing and Advertising, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 17, 2022

"Great cloud storage if you have multiple apple devices!"

Pros: I love how easily iCloud syncs amongst all of my different devices. As someone who doesn't work in just one place, it's so nice to be able to access and manage my files from my phone or tablet. Everything syncs nicely, so I can just access any document wherever.

Cons: I don't like that once you hit a certain threshold with your storage usage, it will keep suggesting that you upgrade your iCloud account. It's annoying to have so many notifications saying "Please upgrade your storage."

Switched From: Google Drive

Adam C.

Performance Marketing Manager

Retail, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 17, 2023

"Great cross device file sharing capabilities, particularly for photos. "

Overall: Great product and a must have for any Mac, iPhone or iPad user to store files and manage documents across devices.

Pros: Integration into Mail App makes transferring large files or photos seamless. Large quantity of storage for a comparatively low price. Great for photo management and storage as well as easy cross device sharing, particularly across iOS devices.

Cons: Online interface can be a little clunky in comparison to the apps. File search isn't the best unless you know specifics of file name

Switched From: Dropbox Business

Sebastian V.

Research Analyst

Aviation & Aerospace, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

4.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

July 22, 2020

"iCloud Reviwe - Sebastian Van Hemert"

Overall: Overall, I have had a positive experience with iCloud. I just wish it can adjust its prices because that I believe that if a customer already has an Apple product, they should automatically be entitled to more storage and for free.

Pros: What I like the most about this software is its compatibility with all of my Apple products. I have an iPhone, a Macbook Pro, and an iPad Mini, and I am able to sync the data between all three devices through this service. Also, I like how I can access iCloud through any web browser by utilizing the iCloud website. This has helped me when I have needed files from my iCloud but was using my assigned Chromebook when I was in high school. This feature does not serve me that much now but I understand how it can be useful. One of the most useful features of iCloud is its capability to create space on my iPhone because I usually purchase iPhones with the least amount of storage.

Cons: I do not like how expensive iCloud can be in comparison to its competitors such as Google Drive, which offers more space for free. Right now, I have an iCloud plan that is $0.99/month and it can only do so much. My phone is constantly telling me to upgrade plans because I have reached my iCloud storage limit but instead I just use Google for that extra space. I still keep my iCloud service, though, because it is useful up until where it gets me.

Vinicius F.

Product Designer

Farming, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 11, 2022

"Amazing Cloud Storage"

Overall: I don't have to worry about backing up my documents, it's always automatic. Also, I can easily find my files on the platform because of its usability.

Pros: Through iCloud, I can easily store my documents and files and access everything in one place. Also, the most significant benefit is the storage capacity for a fair and low price!

Cons: I believe that the storage capacity in the free model could be a little bigger since we often use iCloud on both iPhones and Macbooks, with two devices storing documents in one account.

Switched From: Google Drive

Nurul Huda S.

Information Technology Assistant

Telecommunications, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 8, 2021

"Convenient for Apple product user"

Pros: iCloud is the best cloud storage software that offered by Apple that work smoothly across multiple Apple product that i possessed like iPhone and MacBook. It will centralized the storage that i can access files that i saved from my computer from my phone easily.

Cons: I wish they can offered more option for the paid plan and introduce a one time payoff. It can be lower in the storage size, as long it is not paid for a monthly or yearly subscription. Apart of this, anything else if fine.

Switched From: OneDrive

Christopher S.

Founder

Computer Software, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

August 18, 2021

"Great Storage for a particular ecosystem"

Overall: Overall icloud is great if you want to stick to apple products.

Pros: What I like most about icloud is that like all apple products it works automatically with my apple products such as my macbook pro, imac, and iphone. If you already have apple devices, there's no need to do anything else for your cloud storage solution.

Cons: What I like least about icloud is the overall tiers when it comes to storage. Other providers offer a lot more free storage out of the gate. The free tier for icloud is only 5 gb. What makes things worse is that a lot of service are automatically backed up to icloud, so before you know it you are being pestered to pay for more storage. While I like that it is integrated into apple products, I started using another cloud service. As a small business that specializes in technology, I wanted something that was versatile enough to work with different OS's. That's not to say that icloud can't, but like most apple products it isn't really designed to play well with others.

Nur Hana S.

Administrative Assistant

Entertainment, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 15, 2021

"Useful cloud storage application"

Pros: iCloud is very useful for me as an Apple product user. It can connect and integrate all of my Apple product like Macbook and Iphone and using the iCloud as a central cloud storage that all of the devices can accessing the cloud content quickly without any problem.

Cons: iCloud features and function for the desktop application is not as complete then the feature that i can use on my iPhone. Some of the feature can't be found there, like the camera auto upload and some of the other feature.

Switched From: OneDrive

Marina C.

Sales assistant

Apparel & Fashion, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 16, 2024

"La praticità di Apple"

Overall: Molto positiva, un grande vantaggio gratuito per gli utenti iOS

Pros: iCloud si integra benissimo con tutti i dispositivi Apple, non solo smartphone. Utile perché memorizza anche i promemoria, e non solo i file. Sicuramente uno dei vantaggi principali è che è gratuito per gli utilizzatori Apple, fino ai 5GB. Ma soprattutto ho trovato molto utile il fatto che collabori nel tracciare un iPhone smarrito

Cons: È molto facile raggiungere i 5GB di archi azione gratuita, quindi si è quasi obbligati a pagare il piano a pagamento. Inoltre si integra molto male con i sistemi Android, se si passa da iOS ad Android, è probabile perdere file che iCloud non può adattare al sistema Android. Inoltre per accedere ad iCloud bisogna essere collegati ad Internet.

André R.

Industrial Engineer

Mechanical or Industrial Engineering, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 13, 2022

"iCloud Data"

Overall: It is a good software, recommendable

Pros: It is a very good software, manageable and easy to use; really liked that all type of documents are linked in a single drive regarding are from different applications.

Cons: The least that I liked about this software is that it offers way to low storage, you have to pay even more to get more storage, and most of the time when you're working with high size documents it starts to slow down and even shut down.

Switched From: Google Drive

Reasons for Switching to iCloud: To sync all my devices

Zyra Joy L.

CSR

Health, Wellness and Fitness, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 6, 2023

"Amazing Online Storage for IOS Users"

Overall: I can almost say Apple and iCloud really matched, your data is safe and this is a very reliable platform.

Pros: iCloud has been everyone's best friend when it comes to storing your data if you are an IOS user, as we all know iPhone has limited data storage depending on how many Gig your device is. Since it's not an expandable device, I always rely on this one in terms of storing my data including important photos, video memories, and also favorite applications. Instead of paying a high amount of data storage on the device you will purchase which will cause you an ample amount of money, this is a highly suggested platform that will save you a lot.

Cons: If you are an IOS user, once you messed up with your iCloud password you can possibly lose all of your data including your device since you cannot bypass it once your device has undergone an iCloud password Issue. So better take a hold of your Password once you signup with this.

Mariana C.

Social Media

Online Media, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 15, 2023

"Excelente!"

Pros: Produto executado com eficiência atendendo perfeitamente às minhas necessidades diárias. Excelente custo x beneficio!

Cons: Não há nenhum recurso que tenha me surpreendido negativamente

Switched From: Dropbox Backup

Reasons for Switching to iCloud: Inúmeras recomendações e pesquisas com resultados satisfatórios.

Kelvin H.

Full Stack Software Developper

Computer Software, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 30, 2023

"iCloud Review by Kelvin Hernandez"

Overall: My overall experience was good, the product delivers what it promises.

Pros: It is very simple to use, easy to understand and quite secure.

Cons: It can only be used with devices from the same ecosystem.

Switched From: OneDrive and Google Drive

Reasons for Switching to iCloud: My overall experience was good, the product delivers what it promises.

Verified Reviewer

Student

Education Management, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 17, 2023

"Amazing software for saving your files and photos on Apple devices"

Overall: Great experience so far. 9/10 recommended.

Pros: iCloud comes with all iPhones, Macs, iPads and Apple watches and once you have one apple device, the iCloud sign in you use can be used for all your devices. This saves a great deal of time because you don't have to worry about making new accounts with different emails and passwords. Once I have photos and files saved to cloud, I can really easily access them by entering my login information. Saving items onto iCloud is like having backup in case google drive or Microsoft 365 doesn't work one day. None of my uploaded files and documents have ever been missing which shows that iCloud is very reliable. iCloud is also relatively easy to learn to use. Learning will take a bit of time but once you learn it, it is so efficient and useful the time you spend on it is 100% worth it.

Cons: There is a cost associated with iCloud once you are over the allotted GB. You get notifications about how iCloud isn't working and are basically forced to pay. I think the price is worth it for the services iCloud gives.

Katie M.

Healthcare

Hospital & Health Care, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"iCloud saved me from losing thousands of stored items!!"

Overall: iCloud recently saved me from losing thousands of photos, notes, lists, numbers, messages, voicemails, and the list goes on and on! All I had to do was sign in on my new device with my iCloud and everything was there. It made losing my piece of equipment a breeze and everything had been stored and restored automatically, without my lifting a finger (other than to sign in). I'd recommend iCloud without reservation.

Pros: iCloud is easy to use because it's automatic!! I love that iCloud is not something I have to actively use, but rather upkeeps saving things for me on it's own. I recently lost my device and when I got a new one, I had EVERYTHING saved. I cannot imagine if I had lost all that was on my device.

Cons: I do not have anything constructive to share about iCloud in terms of features to improve or that I dislike. Initially, I wish that it had costed less- however in comparing with other softwares, I realize it's very comparable and most compatible with my devices which makes things easy.

André B.

IT-Technician

Information Technology and Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 25, 2023

"Best cloud storage on the planet!"

Overall: Easier to manage documents. Works well with all Apple devices.

Pros: It is fast. You will have access to your files as soon as they are uploaded, on any device you are using. It works seamlessly with all Apple devices and it´s easy to to use.It´s very reliable. I have never had any problems with corrupted or lost files. It´s also encrypted so your files are safe from hackers and others.You´ll never have to search and struggle to find your files. They are easy to find and you will always know where they are.

Cons: iCloud sync on non-Apple devices. I don´t know if it works or not, but it would be better if non-apples devices also had access.Ability to decide what remains on the computer. The iCloud.com is not as user-friendly as the competition.

Switched From: OneDrive

Reasons for Switching to iCloud: I liked iCloud better and it was easier to use.

Maria T.

Publicist

Public Relations and Communications, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 1, 2024

"iCloud's seamless storage management and collaboration tools!"

Overall: As an avid user of Apple products, I rely on iCloud as my go-to solution for managing content across all my devices. iCloud's exceptional storage management and collaboration tools have revolutionized the way I organize, access, and collaborate on my files, making it an indispensable part of my workflow with clients!

Pros: With ample storage space available, I don't worry about running out of room for my photos, videos, documents, and other important files. The synchronization across all my Apple devices ensures that I can access my files whenever I need them, whether I'm at home, in the office, or on the go. And the backup feature lets me know that my data is securely stored and easily recoverable in case of emergencies.

Cons: There was nothing I disliked about icloud.

Fabiano A.

Consulente IT

Information Technology and Services, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 19, 2023

"Fondamentale con dispositivi Apple"

Overall: Lo utilizzo a lavoro per caricare documenti e collaborare con i colleghi

Pros: Integrazione con l’ecosistema Apple. Non puoi farne a meno se possiedi un Mac e un iPhone. Ti semplifica la vita poiché ti consente di cominciare il lavoro in un device e continuarlo in un altro.

Cons: Lo spazio di archiviazione può risultare troppo costoso ma in una azienda si può tollerare

Switched From: Microsoft 365

Reasons for Switching to iCloud: Utilizzo ancora l’ecosistema Microsoft ma in certi casi è meglio quello Apple

Huzaifa F.

IP Counsel

Marketing and Advertising, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 26, 2023

"One stop solution for cloud storage for Apple users"

Overall: Best solution for cloud storage headaches for Apple users, no use for non-apple users

Pros: Easy integration across Apple devices, everything you select gets automatically saved to the cloud

Cons: Limited free cloud space, expensive monthly plans and cheaper alternatives

Switched From: Google Docs

Verified Reviewer

Floor Director

Broadcast Media, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 20, 2024

"Simplicity and Transparency are iCloud's best features"

Overall: The best thing I can say about iCloud is that I do not notice it! It works in the background and seamlessly makes artifacts available when and where they are needed.

Pros: The best characteristics of iCloud are automated synchronization of files across multiple platforms (mobile, MacOS, and Windows). The synchronization works transparently on each platform and is a big boost to productivity.

Cons: iCloud works very well, is secure, and effective. It would be nice to access iCloud from a third-party party more traditional backup solution to have a redundant copy of artifacts. Being a proprietary service makes iCloud more secure but also introduces a single point of failure should something go wrong with the access or system.

Reasons for Choosing iCloud: iCloud was already available on mobile devices we use and was super simple to start using and to increase storage capacity through paid subscriptions.

Katja S.

Concierge

Hospitality, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 26, 2022

"Convenient Document Storage Across Devices."

Pros: iCloud makes it very easy to share & save all of my pertinent information, including my contacts and photos, across all of my devices.

Cons: I wish that iCloud made it easier to share iCloud links with Android-users. Also, considering that one iCloud account is linked to all of my Apple devices and contains all of my photos, documents and contacts, I do wish there was a larger storage amount (without having to pay for a storage upgrade).

Switched From: Google Drive

Verified Reviewer

Lead Social Strategist

Entertainment, 51-200 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Features

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 23, 2021

"You Need This if You Have an Apple Product"

Overall: My overall experience with iCloud is average. It is unfortunate that I've experienced a couple issues from photos that weren't imported/synced. It's a bummer to lose footage so it's always recommended to back up your photo library and videos to an external hard drive for safety.

Pros: The pros about iCloud is that all of my Apple products from my Iphone, iMac, Ipad etc are linked to one place. I do like that I can just log on and my photos and videos from my devices are all in one place.

Cons: There are a lot of things I'm not a fan of on iCloud. The first is the price. I really wish it was much cheaper because in this day and age, people are constantly on their phones and storage becomes a huge issue. When I do log in onto iCloud via the web or my mobile device to search for a photo or video, I really do wish they had a filter feature or a faster way to go to a particular date. I've always had to scroll for quite some time and the photos/videos don't load as quickly as I'd want them to.

Christian C.

Graphiste

Graphic Design, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 10, 2023

"Utile et pratique"

Overall: Son niveau de sécurité me permet de rester serein, car je sait que tous mes fichiers importants restent inaccessible au pirates informatique.J'utilise iCloud principalement pour sauvegarder mes fichiers les plus importants et également pour exécuter des sauvegardes de configuration de mes appareils Apple.

Pros: Ce que j'apprécie le plus c'est le niveau de sécurité de toutes ses données qu'offre iCloud.La synchronisation en temps réel entre tous ses appareils et la simplicité de mise en oeuvre.

Cons: Le revers de ce niveau de sécurité, c'est qu'il ne faut pas oublier son ou se mots de passe, au risque de ne plus pouvoir accéder à ses données ou documents.

Switched From: Google Drive

Charles M.

Mental Performance Consultant

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 11, 2022

"Icloud 101"

Overall: Very good experience, I've been on Icloud for years and I doubt that'll change!

Pros: I truly enjoy how Icloud can store and manage all of my picture from my iphone. Overtime, I've been uploading a lot of pictures on my Icloud, and it's nice to know I have a platform to download them on my computer or other platforms. The platform is pretty much inexpensive in comparison to others. I like the security levels and efficiency of the platform. I always receive notifications about security which makes me feel good about uploading personal stuff on it.

Cons: I took me a bit of time to get going. I had a hard time early on but once I got used to it, it was more than fine.

Alternatives Considered: OneDrive and Google Cloud Storage

Reasons for Choosing iCloud: Simpler with the use of my apple iphone because I could link and sync everything almost instantly.

Cody W.

HR Generalist

Warehousing, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 14, 2023

"Apple iCloud"

Overall: Very well satisfied

Pros: It’s well encrypted, it’s more than enough storage, I can access my cloud from anywhere, and it’s not expensive!

Cons: I don’t have any dislikes about iCloud. I love it!

Alternatives Considered: OneDrive

Reasons for Choosing iCloud: Better functionality

Reasons for Switching to iCloud: Using more Apple devices

Mahmut Halil Ö.

Researcher

Research, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

February 15, 2022

"Life saver software for people with a low storage capacity mobile device. "

Overall: This cloud storage software works well with Apple Devices. It is a cheap way to store your data securely. Also, when you changed your device to a new one you can easily transfer your files to the new device.

Pros: As a 32 GB storage capacity Apple iPhone user, I can say that iCloud solves my storage problem. The most liked part is backup feature of the software.

Cons: The software is not compatible with Android devices and document categorisation should be improved.

Switched From: Google Drive

Reasons for Switching to iCloud: More compatible with Apple Devices.

Amr A.

Pediatrician

Hospital & Health Care, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 25, 2023

"Icloud and vital documents "

Overall: Really l like apple and their products bit icloud is unique and easy to use

Pros: Easy sharing my pdf documents and photos between mu devices

Cons: The price not reasonable for all users and 50 gigabytes not that enough storage and have to upgrade most of times

Switched From: Google Drive

Ashley N.

Consultant

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

December 3, 2021

"Inexpensive option for additional storage on Mac devices."

Pros: I like that the cloud back-up allows me to add additional mac products to our office without complicated set-up or worry that information might get lost if a device is lost or stolen. While we do not use this product the same way we use other cloud storage systems. I keep the service as an inexpensive way to have a second back up and piece of mind.

Cons: I do not find it as intuitive as other options.

Alternatives Considered: Dropbox Business and Google Drive

Reasons for Choosing iCloud: I use all three of these products

Dianna C.

Writer

Online Media, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 8, 2023

"iCloud Keeps Me Going!"

Overall: iCloud is easy to use from logging in to accessing my documents and managing my storage, I find the platform extremely intuitive.

Pros: Being able to access my documents and photos across multiple devices has become an important part of my everyday work life, and without iCloud I wouldn't be able to do it as seamlessly. It is built into everything I own, so I never need to worry about needing to go track down one device to grab one specific image or document.

Cons: Sometimes I have so much data across devices that I will upload a large image set on my laptop and forget its on my phone and open my phone to a mess of photos. Luckily, I can then quickly organize them from my phone and there is no issue from there.

Heta P.

Student

E-Learning, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 9, 2022

"Student Review "

Pros: As a student, i’m constantly writing notes and sometimes i forget to save documents. Luckily, I always have everything loading to my icloud so it’s pre-savings it for me and all i have to do is go find the document in my file since it’s already there.

Cons: Icloud storage prices should have discounts for anything over $10 for college students simply because college student have to pay for other resources too.

Switched From: Microsoft Outlook

Karambir K.

CEO

Non-Profit Organization Management, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

December 9, 2021

"iCloud is a Great Low-cost Document-Sharing and File Management Solution"

Overall: I like ease-of-use for file sharing and document management. There is no compelling reason for a small organization like ours to switch from Google Workspace for other features.

Pros: iCloud is easy to setup and use. It provides the ability to share and manager up to 5GB of files for no charge.

Cons: I have experienced problems related to changing passwords (one older machine co rubies to prompt to complete the password change process which was already completed on a newer machine). Realistically, we have more than 5GB of files and there is no nonprofit discount. Google provides a better overall product for organization management with Workspace.

Alternatives Considered: Google Workspace

Reasons for Choosing iCloud: I choose iCloud for file sharing and document management for a portion of our files that need to be readily accessible, but continue to use Google Workspace.

Verified Reviewer

Digital Marketing Administrator

Arts and Crafts, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 11, 2023

"Great application for Apple Users"

Overall: The backing up and restoring of devices is quick and easy, the ability to store photos, videos and documents as well as selecting which applications you want the data to be stored is also very easily. The pricing for cloud space I think is very affordable.

Pros: Being able to backup all my photos, videos, documents and data for applications I use on my devices. I'm able to restore or access the data on any of my devices without having to use Bluetooth to share the files, as well as being an essential application for all Apple devices.

Cons: iCloud for Windows I found to be less user-friendly than other cloud solutions.

Alternatives Considered: OneDrive

Reasons for Choosing iCloud: Due to having multiple Apple devices (iPhone, iPads and a MacBook) it was convenient to transfer files as well as having them backed up in case a device happened to get into a software/hardware fault. It's always better to have data stored in 2-3 places to ensure chance of data loss is minimised.

Dunnecia M.

Graphic Designer

Graphic Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

September 28, 2022

"Storage Time Saver"

Pros: Keeps anyone who has to deal with loads of files and document's life going smoothly. Its feature give one the ability to access anything they may need at any point from any devices connected to it. This makes for an effective workflow setting.

Cons: It's only available on Apple products of course, but the platform also looks different on each device so there's a tricky learning curve to its function.

Switched From: Google Docs, Zoom Workplace and Instagram

Verified Reviewer

Virtual PA

Executive Office, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 9, 2021

"User friendly"

Pros: I find the iCloud much more reliable than other cloud services and it is easier to upload to/download content from. For a small fee each month it is hugely beneficial and keeps the overheads down. Paying for the amount of storage you need rather than for heaps of space you are not likely to use all at once is a big plus in my book.

Cons: I don't have any dislikes of this software.

Alternatives Considered: OneDrive

Reasons for Choosing iCloud: More reliable and cost efficient.

Verified Reviewer

IT Manager

Retail, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 23, 2023

"One of the best products "

Overall: Overall, I'll definitely recommend using it for any purpose, such as storing files, documents, etc.

Pros: I've been using iCloud for more than 5 years now, I would say one of the best it has one of the best UIs for products in the world. almost any person can easily use it without any issue.

Cons: If there were some more features regarding the file-sharing permission it was great, even with the current features it's still nice.

Alternatives Considered: Dropbox Business, OneDrive and Google Drive

Ryan P.

Medical Doctor

Hospital & Health Care, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 19, 2022

"Amazingly integrated cloud storage "

Pros: It is able to sync across all apple devices seamlessly. It is also very simple to use and most times it automatically syncs once connected to wifi. It can also be shared with up to 5 people so it brings the cost down.

Cons: Some files may be removed from local storage and thus reverted to cloud storage without notice, you will then not be able to access the file offline unless downloaded again.

Switched From: Dropbox Business and OneDrive

Steven C.

President

Information Technology and Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 12, 2021

"Apple iCloud Makes Storage Easy"

Overall: It is really easy to use, easy to set up, easy to make sure that what you want to back up is truly backed up.

Pros: The iCloud is the by far the easiest and most efficient cloud storage there is. I personally use it and I recommend all my customers use it. I never have to worry about losing documents, pictures and anything else. The iCloud is very user friendly and not hard to set up at all and once it is set up, I don't have to think anymore about it. And to put the cherry on top - it is so inexpensive - there is no excuse to not have it. And if you have it, you will never have to worry over losing anything you want to keep.

Cons: There is nothing I don't like. The Apple iCloud storage is easy to use, extremely affordable and over all just great!

Reasons for Choosing iCloud: The iCloud is so inexpensive, so easy to use and it would be foolish to not have your important pictures and documents backed up.

Louisa C.

Account Manager

Retail, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 13, 2022

"iCloud allows for easy cloud storage with the added benefit of Apple integration!"

Overall: iCloud is safe, secure, and easy to use, and my company loves this platform for all our cloud storage needs due to its simple integration with Apple products.

Pros: When looking into cloud storage options for my company, it quickly became obvious that iCloud would be the best choice. Not only is it reputable, safe, and secure, it also has the incredible benefit of easily integrating with Apple products, something which my company heavily relies on. iCloud allows for cloud storage, document sharing, and easy document access from our iPhones, which we use for social media marketing, our iPads, which we use for payment processing, and our MacBooks, which we use for administrative tasks.

Cons: I feel that iCloud could be improved by giving more of an advanced, predictive warning of when you are going to run out of space soon, suggesting which additional space purchase makes the most sense based on past usage.

kumari V.

student

Entertainment, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 19, 2023

"iCloud is a cloud-based storage and synchronization service offered by Apple."

Overall: the experience of using iCloud can be positive for Apple users who want an easy and convenient way to store and sync their data across multiple devices. iCloud provides seamless integration with Apple's devices and services, which makes it a great option for those who use iPhones, iPads, and Macs.

Pros: iCloud allows you to access your data and files from any device that is signed in to your account, making it easy to switch between devices without having to manually transfer files.it automatically backs up your iOS devices, which means you don't have to worry about losing your data in case of theft, loss, or damage.

Cons: Apple only provides 5GB of free storage, which can quickly be used up, especially if you're backing up multiple devices or storing large files.Cost: If you need more than the 5GB of free storage, you'll need to pay for additional storage, which can be costly depending on how much storage you need.

Juanita C.

Comunicador Social - Periodista

Writing and Editing, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 12, 2024

"Almacenamiento seguro "

Overall: Mi experiencia ha sido satisfactoria, iCloud me permite guardar todas mis fotos y videos en la nube de manera segura, además cuento con mis documentos imprtantes a la mano.

Pros: Es una herramienta, fácil de instalar, implementar y usar. Me brinda buena capacidad de almacenamiento a bajo precio. iCloud es una herramienta segura. Además puedo acceder a ella desde mi dispositivo móvil.

Cons: Hasta el momento en el tiempo que llevo usándolo, aproximadamente 3 años o más no he tenido ningún inconveniente con su uso.

Switched From: Dropbox Business and Google Drive

Reasons for Switching to iCloud: Por la facilidad que me brinda iCloud, y por su valor

Khazianah H.

Business Analyst

Telecommunications, 5,001-10,000 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 25, 2021

"Good cloud storage for Apple user"

Overall: Setting icloud to backing up all my data and files from various type of device that i own like iPhone and macbook into central storage has gives benefit to me. Even-tho they only offers a small size storage space for free, upgrading to bigger storage space doesn't cost me much.

Pros: iCloud is free to use for any user with apple id. Storing my contact list and all my personal files like photos and video is seamless with this software. I feel very safe storing my my private data here as we all know apple has one of the best security for its software.

Cons: iCloud is only great to be paired with apple device. I had a problem trying to opening my files on my android tabs and keep on interrupting my transfer process. There are some news that that user iCloud storage has been hacks, but if they are using the encryption keys i will greatly decrease the chances to getting hack.

Switched From: Google Workspace

Reasons for Switching to iCloud: iCloud is more affordable and can fit my needs better.

Verified Reviewer

Medical Interpret

Hospital & Health Care, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 28, 2023

"Safe and top notch cloud file storage."

Overall: Very good!

Pros: it is very easy to use and safe the cost is not high compared to what it can do

Cons: I wich they would add a status bar while updating certain files to see how log it would take.

Switched From: Google Drive

Nhan N.

Senior Software Engineer

Financial Services, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

5.0

Features

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

September 22, 2022

"Must have for Apple user"

Pros: iCloud is a must have, it syncs all the data and settings between devices automatically, so user can switch to new devices seamlessly. Moreover, paid plans like iCloud+ also support emails with custom domains, which is very helpful for solopreneurs.

Cons: iCloud doesn't work very well on devices outside Apple ecosystem. The user experience is not as good as file sharing service

Switched From: Google Drive

Verified Reviewer

Senior Communications Manager

Consumer Goods, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 15, 2023

"Long time user of iCloud"

Pros: iCloud offers a seamless integration with all my Apple devices, making it effortless to access and share documents, photos, and other files anywhere, anytime. Moreover, I appreciate iCloud's comprehensive backup solution, which gives me peace of mind knowing my data is safeguarded against unexpected loss.

Cons: One area where iCloud falls short is its pricing structure for storage upgrades; it can become quite expensive for those who need more than the free 5GB storage. Also, for non-Apple users, iCloud's cross-platform functionality is limited, which can lead to compatibility issues when sharing files with users on other operating systems.

Verified Reviewer

Mehatronic Technicer

Mechanical or Industrial Engineering, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 28, 2023

"Best Cloud storage for Apple users!"

Overall: After I bought and product from Apple, iPhone 12 Pro. I got used to have my photos/videos synced with iCloud from beginning. And after I saw that 4K 60fps videos can take up to 1GB per video, I then saw that iCloud is savior for storage. Basically you don't notice anything changed but you have more free space on phone. Perfect experience

Pros: I like iCloud, because it is software that is implemented in phone, and is automatically sending your photos to cloud storage, and also free up space that 4K videos would take on your phone storage. Also there is fast, and easy to access all of it. Realiable, and work for millions of people. Best sync between devices, accounts and that is perfect!

Cons: I know that companies need money, but not everyone want to pay to expand capacity of cloud storage. So, con is just that you need to pay after you fill your free cloud storage.

Olivier M.

Digital Project Manager

Internet, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 15, 2024

"Retour services iCloud"

Pros: Intégration à l'écosystème Apple et à l'ensemble des produits.

Cons: Un ensemble de fonction qui sont parfois mal intégré au niveau ergonomique/graphique sur l'ensemble des plateformes.

Switched From: OneDrive and Google Workspace

Mauricio R.

COORDINADOR DE FINANZAS

Architecture & Planning, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 5, 2021

"ICLOUD- Necesario."

Overall: Mi experiencia ha sido muy buena una vez que me fui a la modalidad de pago, con le modalidad gratuita me encontré en un escenario en el cual mi información ya no se respaldaba por falta de pago. La seguridad de apple y el como entre todos mis dispositivos se van alimentando con la misma información lo hace una herramienta que en lo personal utilizo todos los días.

Pros: El Icloud es una herramienta que viene incluida en el sistema operativo de Apple, 5GB de base es una buena base de la nube, sin embargo, la mejor funcionalidad la encuentras con el sistema pagado. De igual manera, el nivel de seguridad de la nube es muy alto. El sistema de 50 GBs sería mi mayor recomendación

Cons: Creo que la única falla es que solo es compatible con sistema apple, el hacer una opción para poder usar sobre un dispositivo android le daría más fuerza a la aplicación y podría decir que se volvería una potencia en su ramo, puesto que apple carga el renombre.

Steven N.

Media Advisor

Management Consulting, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

August 20, 2020

"Great product"

Overall: Great platform and vehicle to use. I recommend this instead of using google

Pros: iCloud is a great way for expanding space when space is filled on your device. The cloud is user friendly and able to have information available

Cons: I wish the pricing would be a little lower when it comes to space as it seems we never needed this with the first 1-7 iphones

Switched From: Google Cloud Storage

Reasons for Switching to iCloud: I switched to an iPhone and the compatibility was easier

Alan S.

CEO

Entertainment, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

December 10, 2020

"iCloud - seamlessly backs up all your Apple devices"

Overall: It worked and did my backup - the free storage they offer isn’t big enough for anything larger than a cell phone. If you take a lot of photos you will fill it quickly, and if you do video, forget it - the free service will be almost useless so you will be forced to upgrade, but the included iCloud will hold your address book, notes, and smaller files just fine

Pros: Sharing with putters was a pleasure while maintaining the privacy of your own information. I upgraded to a larger cloud storage and we could store a LOT of data securely.

Cons: They did not automatically cancel my smaller storage when I upgraded to a larger storage and I was charged for two storage capacities - for I have no idea how long - and when COVID hit and I lost my income, I had to cancel the additional bill monthly. They are one more way you get nickled and dimed now - monthly fees every time you turn around...

Reasons for Choosing iCloud: It was free and works seamlessly with Apple products

Dan T.

Lead Estimator

Construction, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 17, 2022

"Required For Every Day Life"

Overall: Overall I could say with certainty that this is an essential product of my every day life. If I lost and broke my phone, my files are only as far away from me as the closest device with internet connection. This is an essential part of anyone's life, both personal and business.

Pros: iCloud is almost a necessity for most people working in a corporate setting. Files are easy to store and access. Sharing large documents and media is always a breeze as you can just send a high quality document right over text. Sharing has never been so easy with co-workers and clientele.

Cons: As many wonderful features as iCloud has, it's not meant to be a dedicated file sharing software so it does have its limits. You cannot share a single account with multiple people easily but you can create subfolders to let them contribute. This only goes as far as media but it's a little more complex with documents.

Shannon S.

Workday Consultant

Information Technology and Services, 10,001+ employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Features

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

April 13, 2023

"A Little Monopolized"

Overall: I switched from an android to Apple and suddenly for less storage, I had to pay more, which was frustrating. Besides that, there have been no fault with the technology. iCloud definitely will get the job done and is such a common medium.

Pros: iCloud is fantastic at connecting with all of your Apple devices and synchronizing quickly. Apple is always very good at connecting your devices and fulfills all of the basic necessities for cloud storage. Great encryption as well.

Cons: Apple has such an influential name and brand following that they do not always hold up to competition. There are many other forms of storage that can hold much more than iCloud does and has greater capabilities for a lesser price, or even offer way more for the free version. iCloud is so ingrained within any apple device that the company can offer less without backlash.

Verified Reviewer

waitress

Retail, 1,001-5,000 employees

Used the software for: I used a free trial

Overall Rating
4.0

Ease of Use

3.0

Customer Service

3.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

June 13, 2020

"ICloud You"

Overall: Overall of using Icloud was not happy due of a 5gb capacity of it and if you travel all the time you will see to your phone that apple will send would you like to upgrade you gb usages.

Pros: You can download some datas and photos but with the limited Gb status.

Cons: ICloud usages are very small even no cannot download everything. Icloud is asking a payment if you want to widen up yours storage. Icloud is not a friendly user due everytime you update your phone and plug it to itunes all of your details will remove.

Alternatives Considered: Dropbox Business

Reasons for Choosing iCloud: you can load as much as you can or even save almost everything you need.

Switched From: ShareFile

Reasons for Switching to iCloud: more capacity to put in no fees to add

Caitlin H.

Trainer

Consumer Services, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 22, 2023

"Recommending Icloud "

Overall: Apple's Customer service is great, if you have any issues they will quickly and efficiently be able to assist you. I think overall, I have thoroughly enjoyed using iCloud and will absolutely continue to do so

Pros: Integrating Icloud for business purposes was very easy! My favorite feature would be the fact I can view all stored documents and files through any of my apple devices. I believe Icloud does a great job at backing up files and if I were to have a compromised device, I would easily be able to gain access to my files

Cons: I feel that ICloud is a bit expensive for the amount of space you receive, I do think its worth the money to not lose any business files.

Gary H.

Marketing Specialist

Machinery, 201-500 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 11, 2023

"A decent solution for backup storage if locked into the Apple ecosystem "

Overall: Overall, we've been pretty happy with iCloud as one of our backup storage options. Pricing of storage is pretty comparable to its peers like Google and Dropbox, so it makes it an easy choice in that department. While we wish access on non-Apple devices was a little easier and more streamlined, it's not a big enough dealbreaker to make us switch to a different platform wholesale.

Pros: My favorite thing about iCloud is how deeply integrated it is with our MacOS and iOS devices. iCloud is native on Apple devices, so it is very easy to access and use. It is intuitively designed and pretty easy to use, so most of our team members like it and don't have any issues.

Cons: Access on non-Apple devices is a little clunky. While it works, iCloud is obviously designed for use primarily on Apple devices.

Reasons for Choosing iCloud: Its integration with Apple devices is what made us choose iCloud as a corporate solution.

Verified Reviewer

Technical Director

Non-Profit Organization Management, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 29, 2021

"Easy sharing platform"

Overall: Storing media in iCloud has made it easy to update items over the network without having to be in front of the computer. This is reliable and secure as you can only access these files with your account.

Pros: I have used this platform to easily store software media in the cloud when you don't have immediate access.

Cons: Updated changes aren't usually immediate and may take a while to show on local computers, but it's generally reliable.

Alternatives Considered: Dropbox Business and Google Drive

King J.

Graphic Designer

Design, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 2, 2023

"Great for Apple"

Overall: It's great when you're using an iPhone or other Apple products.

Pros: Great for storing and sharing files on the cloud!

Cons: Free space is very insufficient, and upgrading is expensive

Switched From: OneDrive

Hollie B.

Admin Asst III

Public Safety, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 25, 2023

"Icloud Review"

Overall: Having the ability to back up my phone and save my extra data is always nice. I feel like iCloud is a secure location for all data.

Pros: I've been grateful for iCloud. I've used Apple products for many years now and it seems the older I get, the more storage I need in my phone. iCloud has been able to provide that for me at a very low cost.

Cons: The only con is that fact that apple could have more storage in their phones. iCloud is another way for Apple to make more money. Which on a business stand point, is understandable. But a customer stand point, it would be nice to be able to afford a phone with a large enough storage and not need to buy extra.

Aliaksandr B.

Marketing Expert

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

August 22, 2021

"Good, but not perfect"

Overall: iCloud is the best solution for sync between Apple devices and not good enough for any others. The most important cons is that you can`t upload the folders with files, only in Zip/Rar. And also the navigation in iCloud isn`t great.

Pros: Great synch with Apple devices, great price for extra space

Cons: Free plan is got only a 5Gb of space, you should to do a lot of things for upload and download files. Can`t upload the files in folder

Switched From: Dropbox Business

Carol W.

Business owner

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 16, 2022

"iCloud has by far the best storage abs privacy options "

Overall: My overall experience has been nothing but positive.

Pros: I like the fact I can back up anything from pictures, emails, massages, documents. The ease of access is a major plus also.

Cons: There is nothing that I dislike about cloud services. It has performed beyond expectations

Alternatives Considered: Google Cloud

Reasons for Choosing iCloud: It had more options to save different types of data

Reasons for Switching to iCloud: All the extra features and added security

Joelle R.

CSR

Transportation/Trucking/Railroad, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 30, 2023

"Makes life easy!"

Overall: Overall iCloud has given me peace of mind regarding important documents and files. I enjoy that based on my peramiters, I can essentially "forget about it" and let it go to work.

Pros: iCloud really makes storage, and worrying about my files and photos so much easier. I know now, that regarless, my items are not lost, rather stored safely (and affordably) in the cloud. I struggled in the past with lack of storage for photos and videos and now I do not geel concerned that I will lose these at any point now or in the future

Cons: Sometimes It is hard to retrieve specific items from the cloud, but overall it is accessable and easy to track down.

Zakaria B.

customer support specialist

Education Management, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Value for Money

1.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 6, 2023

"iCloud is the epitome of security"

Overall: I still use it though, and since I adopted this software, I stopped worrying about my personal data security issues that are common in other software such as being unable to recover your data.

Pros: I do like iCloud software for the reason that it stores your personal files and enables you to recover them in case of delete it prevents any external access to your end-to-end encrypted datait offers the data synchronization in case you are distant

Cons: not much to mention in such case, but the more you are indulged using it it gets difficult to understand all its options. That is to say, its complexity only reinforces the matter how far it is secured.

Pischanath A.

Student

Logistics and Supply Chain, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

May 20, 2022

"Double edge sword"

Overall: In general use, iCloud is considered convenient and user friendly. But, if the user requires more technical information it doesn't suit the high skilled user.

Pros: An automatically backup system was helpful, I love the part where the system chose the nighttime for the process. Also, the price of iCloud per storage is reasonable.

Cons: There are a couple of points that I think should be improved. 1. In backup files, if it is possible to choose the file's content to backup this could be helpful. Currently, I don't know what are specific content that had been stored. 2. Multiple devices, currently I don't know that the iCloud backup all the files in each device separately or doesn't stored the common data files type. It might be helpful is the information from two devices are the same then the system automatically stored only one not two files.

Germán G.

Arrista

Entertainment, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

1.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

October 17, 2022

"iOS, iPadOS o Mac OS, no podrías escapar de el"

Pros: La incredible integración con sus sistemas operativos nativos es increíble Facilidad de uso y acceso, seguridad que no se iguala a la competencia y por sobre todo, sincronización en tiempo real sin que sea tediosa la experiencia.

Cons: La pobre integración por fuera de Sistemas operativos no-nativos fuera de la empresa Apple

Alternatives Considered: Google Drive

Jose V.

CEO

Marketing and Advertising, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 19, 2022

"Best Storage for Mac Users"

Overall: As a Mac user then is the best option in storage

Pros: If you are a Mac user, then iClou is the best way to storage, save and share your date, not just pictures, videos or files, but if you are a fan of Mac's office tools like Keynote or Pages. Then this is one of the best options.

Cons: Not so many options of personalization and some issues syncing data between devices

Alternatives Considered: Google Drive

Ahmed B.

Accountant

Financial Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 12, 2022

"icloud Review"

Overall: Great Experience

Pros: Features are Great not Easy For All Users to Use itVery Helpful and easy to Integrate With Other Apps

Cons: Features are Great But Need Time For Some Users to Could Use These Featuresnot Easy For All Users to Use itVery Helpful and easy to Integrate With Other Apps

Switched From: Microsoft Outlook

Reasons for Switching to iCloud: Actually icloud more Professional Than Outlook

Yusuf H.

Sales Manager

Electrical/Electronic Manufacturing, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 22, 2021

"Great integration for apple users"

Overall: Great family packages option but need more visibility and information on how family storages can be keep individual identify and not mix all the data

Pros: Easy backup for all your books, files, photos and easy share across your devices Unlimited device accessibility

Cons: A bit pricey Free storage can be incremented to at least 15GB and monthly plans be fine tuned

Switched From: OneDrive

Reasons for Switching to iCloud: Apple superior experience

Camilo C.

Talent Acquisition Coordinator.

Logistics and Supply Chain, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 18, 2022

"Recommended software."

Overall: The storage was an inconvenience for me since I work all day with my phone and my computer so iCloud was tremendous option and decision for me by an excellent price.

Pros: The easies way can be used. Brings you a lot of storage for a minimun price and let you play with your documents and information.

Cons: It could be great can be used in another dispositives.

Alternatives Considered: Dropbox Business

Reasons for Choosing iCloud: Was perfect for me and my work.

Daniel D.

Founder

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 22, 2022

"Best cloud storage if you own all apple ecosystem "

Overall: Very easy to set up, very simple to use. transparent.

Pros: Easiest way to share files between your Mac, iPad and iPhone and family as long as they all have an apple device.

Cons: Not as convenient with windows or android users. sometime the links don't work.

Switched From: Dropbox Business

Reasons for Switching to iCloud: Drop box is too cumbersome and their client is too heavy and buggy.

Benjamin B.

Information Technology and Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

January 29, 2019

"iCloud makes using Apple Products easier"

Pros: iCloud is a cloud storage service for iOS and Mac products. It offers in its basic version free storage of up to 5 GB which can be extended with a paid plan. Especially with Apple products, iCloud integrates well and for example synchronizes photos, messages, etc. and stores them for a quick backup when needed. But iCloud does more than that. The online website of iCloud gives access to contacts and email but also to several other programs like Pages, to make presentations, work on text documents, etc.

Cons: iCloud only works well with Apple products. So if you use for example Windows and Mac Computers or an Android and an iOS smartphone, there is no way to use iCloud without any issues. On the other hand, Google and its cloud services work fully on both Apple and Android devices as well as on Windows, Linux, etc.

Romeo Urbain G.

informaticien

Computer Hardware, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 8, 2023

"excellent service de stockage en nuage"

Overall: ce service de stockage et de partage sécurisé est pratique pour la synchronisation de mes différents appareils Apple ainsi je peux disposer de mes fichiers à tout moment

Pros: icloud permet de sauvegarder différents fichiers, médias et même les mot de passe en toute sécurité, avec une fonction qui vous permet de suivre votre iPhone perdu

Cons: pour avoir accès aux fichiers téléchargés sur le cloud il faut impérativement une connexion à internet et ne s'intègre totalement avec d'autres plates formes

Switched From: Icedrive and kDrive

Lauren J.

High School Teacher

Education Management, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 23, 2022

"iCloud makes my group a team"

Overall: iCloud has helped to bring my team together. Working on the same page is so important as a team

Pros: Syncing any files I need in real time is the biggest plus. I don't need to worry about an email going through or being sent to spam. I love the seamless interface on my phone for on the go as well.

Cons: I wish it was easier to access through other brands

Alternatives Considered: Dropbox Business

Caiphus M.

Window dresser

Retail, 1-10 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 19, 2023

"iCloud review "

Overall: Very very good I must say

Pros: accessing files anywhere as long as you have an internet connection.syncing your files across your devices and see the same information everywhere.saving storage space on devices by storing full-resolution photos and videos in iCloud and keeping smaller versions on devices. getting 5 GB of free storage for data and upgrade to iCloud+ for more storage and additional features. protecting data with end-to-end encryption for certain data categories or choose Advanced Data Protection for iCloud for more security and privacy.Finding My iPhone feature to locate your missing device or erase it remotely. tracking your friends’ location with their permission using Find My Friends feature.

Cons: needing an internet connection to access data in iCloud.running out of storage space if i have a lot of data or don’t upgrade to iCloud+.

Eliene S.

Credit and Risk Analyst

Banking, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 2, 2021

"Perfect Cloud"

Overall: Cloud storage services make our daily lives easier, so icloud provides a large server space and is able to send and receive your files from wherever they are, with reliability and speed.

Pros: It was created by Apple is a cloud storage system, offers users to store their data such as videos, photos, documents, music and others, keeping everything accessible, whether from the smartphone or computer. iCloud is not just for storing files, you can use the cloud to save your iPhone iPod or iPad backup, making it accessible when you need it. I have several positive reasons for using it, such as having the convenience of synchronizing all content, accessibility to manage storage and security.

Cons: It is not compatible with Android and other operating systems, and if your data is out of sync and moved, it can be lost.

Tichaona Redemptor R.

chief information officer

Information Technology and Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 18, 2023

"Apply multi function program. "

Overall: Life changing

Pros: This is not just a cloud saver only. For it has a whole lot of other useful functions to help with any apply devices everyday use.

Cons: I believe most features needed for this type of software have been exploited and inserted.

Alternatives Considered: OneDrive and Google Drive

Reasons for Choosing iCloud: I had purchased and iphone so it needs icloud.

Guadalupe R.

graduate student

Research, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

March 21, 2022

"iCloud is worth is price, intuive and neat "

Overall: I'm pretty satisfied with iCloud, it has been optimizing my storage space, keeps everything well organized and I can check my information on any devices and when changing any of them the synchronization saves me time. Definitely, the price is minimal compared with the benefits

Pros: I love iCloud, it is very user-friendly as the format is very simple I can customize and organize my information in any way I want, keeping well-categorized my day-to-day life. I love that the process of uploading documents is automatic, I don't have to worry about it, everything is safe

Cons: The only problem I have found so far is the time that it takes to upload all the new documents, files, photos. While working, I generate a lot of information and I need it to be ready in less than 5 minutes. So, if the internet has a limited speed, then it would be a problem

Destin G.

Manager

Entertainment, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 21, 2022

"An apple must have"

Overall: Pretty well my overall experience has been good iCloud has done me well and I will continue to use it

Pros: I do like the convenience of iCloud when you first get an Apple storage is sometimes A precaution especially if you’re switching from android because you don’t have the concept of not being able to put in an SD card, so relying solely on internal storage can be scary at first with the iCloud allows you the convenience of being able to save things without needing more storage

Cons: To be honest I feel like it’s more and more that I need more storage and I really don’t feel like I saved that much

Reasons for Switching to iCloud: I switched from an android to Apple about three years ago and honestly it was a great decision I switched because I wanted to try something new

Juan Pablo G.

Architect

Architecture & Planning, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 2, 2022

"safe and easy to use app"

Overall: It helps me better manage the storage of my devices so I can use them in the most efficient way possible.

Pros: I like the versatility of the app and how easy it is to share large files

Cons: I have no cons I have only had good experiences with the app

Alternatives Considered: Dropbox Business and WeTransfer

Reasons for Choosing iCloud: I am a mac user and I relate better to the native mac app

Candace W.

Library Technician

Libraries, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 25, 2023

"A+ Storage for Life's Go Getters! "

Overall: ICloud is great for keeping all of your companies ideas and hard work safe and accessible on a secure network so that you can view or share them at any time!

Pros: I love the feature that all my information is automatically synched and stored in the cloud automatically. In addition I also have the ability send information to the cloud instantly. I also love that the ease of recovering your information across devices occurs so seamlessly. Overall this software is a great and inexpensive way to never loose any of life's precious moments!

Cons: I know that there is a usually a con to every situation but honestly I have not found any negative instances involving this software.

Reasons for Switching to iCloud: I use to have an android device and then I switched to apple and started using the cloud!

Maria A.

Phlebotomy Technician

Hospital & Health Care, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 31, 2023

"ICloud is a Lifechanger!"

Pros: What I like the most about Icloud is that it makes your life very easy. Whether its your work or personal life. All documents, music, photos etc can be saved at the tip of your fingers. The times I had switched phones it has been one of the easiest things to do because everything has been uploaded on my new phone right away. I love not having to worry about losing your pictures or music.

Cons: I wish that the monthly gb were not as expensive. Due to me having so much stuff on my phone that I cannot backup because my icloud storage is too full

Verified Reviewer

Graphic Designer

Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 7, 2022

"iCloud is the best platform if you own apple products."

Overall: Overall I really like this system for managing my files. It works very well for my apple products and also handy when I need to free up space on my phone/desktop/iPad :)

Pros: I absolutely love that I can have my desktop files downloaded on multiple computers and have them updated easily. This is very handy if you work from multiple places (like at home on a desktop computer and also on-the-go on a laptop). You can access your files on your phone-- just make sure you use wifi to download everything not LTE. :)

Cons: The file sharing features are still not 100% there. You can do it but it's a little clunky as far as ease goes.

Reasons for Switching to iCloud: Dropbox is very easy to share files (and I would recommend it too)-- but as far as accessing files, iCloud was just a few steps easier for Mac computers :)

Verified Reviewer

designer

Luxury Goods & Jewelry, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

September 15, 2023

"Sicurezza e affidabilità"

Overall: La mia esperienza complessiva è eccellente sotto tutti i punti di vista. Mi sento al sicuro quando salvo i miei documenti personali e so che in qualsiasi momento posso accedere su qualsiasi dispositivo ed accedere ai miei dati in modo molto fluido e sicuro.

Pros: Il servizio ICloud è fondamentale per poter salvare e proteggere i miei dati personali, mi fido ciecamente ad Apple perché mi ha sempre dimostrato tramite i suoi prodotti, la qualità superiore che riserva ai suoi clienti.

Cons: Ritengo che non ci siano aspetti negativi dell'applicazione poiché svolge il suo lavoro in maniera perfetta senza problemi.

Shota H.

Game Designer

Computer Games, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 21, 2022

"Apple製品を使用している方々には抜群のソフトウェア"

Overall: 私はアップルの製品を日常的に使用しているため、大変快適にicloudを使用しています。とっさに思い付いたメモのバックアップや写真やビデオのバックアップにと簡単にセットアップができて、直感的に使用ができる点が大変気に入っているポイントです。

Pros: アップル製品を日常的に使用しているユーザーにはとてもおすすめなクラウドサービスだと思います。iPhoneからMacからiPadから全て同じアップルidでシームレスに情報を共有し保存してくれる点が本当に助かっています。新しくiPhoneやmacを購入してもこのiCloudを使用すれば基本的に保存していた情報に迅速にアクセスできる点がとても便利です。ウェブ上でicloud.comにアクセスして確認したい事項を見ると、アップルらしいとてもユーザーフレンドリーなアイコンがシンプルに表示されていて、どこに何があるか瞬時にわかります。マックユーザーにとっては、これだけ便利にシームレスに使用できるとなると継続して使用してしまいます。

Cons: アップルユーザーにとっては極めて使用しやすいソフトウェアですが、その逆にandroid & windowsユーザーにとっては、このアップルが強みとしているシームレスに連動する点が少し不満に感じます。例えば日常的にアンドロイドのスマートフォンを使用していると、apple idはほとんど使用しないですし、連動性がなく少し不便に感じてしまう点が唯一の良くない点だと思います。日常で使用しているパソコンやスマートフォンがアップルの製品ではないとあえてこのソフトウェアを使用する必要性を感じなくなってしまうと思います。そのため、今後はより簡単に使用できるようにアップルidなどを作らずに、好きなログインIDやパスワードを使用すればより裾野が広がり使用しやすくなると思います。

Sophia M.

Ceo

Animation, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 2, 2023

"Great cloud service overall"

Pros: iCloud is so easily manageable and intuitive as most apple products are.

Cons: My only issue is that sometimes it is hard to separate personal from business storage. This is something I wish had its own specific guideline.

Alternatives Considered: Dropbox Business

Reasons for Switching to iCloud: I work more with macs and it was easily integrated.

Krystal G.

Owner

Arts and Crafts, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"Is of ability to locate documents is convenient all the time"

Overall: I love to store my documents in iCloud, and I highly recommend that others do also.

Pros: The thing I like the most about this software is that I can have extra storage, and I can also access documents on mini devices in one location

Cons: I do think it would be convenient also to integrate the ability to edit documents the location where it is stored. This would make the processing and ensuring accuracy much more streamlined.

Switched From: Google Docs

Reasons for Switching to iCloud: Approximately two years ago

Verified Reviewer

Senior Software Engineer

Information Technology and Services, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 1, 2022

"Next generation cloud storage"

Pros: First of all, it's very easy to use very easy to set up most importantly your data security is guaranteed. You can share your data with other devices easily.

Cons: Actually i don't have any unlike features on this software.

Switched From: Google Drive

Reasons for Switching to iCloud: Easy to share documents with the devices.

Sumegha A.

Founder-Director

Non-Profit Organization Management, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

2.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 30, 2022

"Delicious Apple with cloudy cloud"

Overall: Scary

Pros: It came as part of my Apple devices. I didn't chose it, it's mandatory on Apple devices. I have been using iphones and ipad now for over a decade. It automatically saved everything in icloud. I often updated IOS software and often managed storage on it for smooth working on iphone and ipad. So as such it's impressive, inbuilt on Apple devices.

Cons: I found it scary as could never be clear how to use it. Is it a drive or what? Where the data gets stored. I heard many stories around of people losing their data as they may pressed a wrong button. I too always remained worried about what to keep and what to delete and how it affects overall performance of the device. I don't know what it is, a feature, a software or a drive.

Emilio M.

Designer

Defense & Space, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

2.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 22, 2023

"A seamless integration of the cloud in all my devices"

Overall: There is no other product alike. It is the best cloud service out there and I probably will be using it for the rest of my life

Pros: Since the day it was launched more than 10 years ago I found it the best cloud solution for the iOS and macOS ecosystems. There is no other than work as reliable as iCloud. All my files are stored seamlessly across my Apple products. One of the things I like most about it is the shared desktop and document folder across my Macs. It makes my life easier when I alternate between my work office Mac and the one I have at home. Another magical feature is the fact I have all my photos that I have took with different devices in one unified gallery.

Cons: I have started to find iCloud a little short on storage options.

Paige T.

Payroll Manager

Environmental Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

February 25, 2023

"It’s not my favorite online storage app"

Overall: I like it. I definitely wouldn’t go out of my way to recommend it.

Pros: I like that it syncs straight to my iPhone. That makes it very convenient to use another apple made product.

Cons: The free capacity of storage is very low in my opinion. It’s also more expensive compared to other options.

Alternatives Considered: OneDrive

Becca A.

Program Coordinator and Camp Director

Recreational Facilities and Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 23, 2021

"iCloud Review"

Overall: iCloud keeps my photos and documents safely backed up and works in the background without my having to think much about it. That's my kind of product.

Pros: I really appreciate that iCloud works seamlessly with my apple devices and allows things to sync between them. I haven't had to think much about iCloud after I set it up because it just works in the background all the time. It's very reassuring to know my data is backed up if something happens to my device. I also love the price to increase my storage is very low and not tied to purchasing anything else (like products with some other cloud storage options)

Cons: the amount of free storage isn't very large once you've been using it for sometime (i.e. I've had an apple phone since 2013 so you can imagine how many photos I've had).

Benjamin S.

Coordinator

Real Estate, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

2.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 16, 2021

"A Must Have For iPhone Users"

Overall: Not only is iCloud generally required to actively utilize all of the features of an Apple product, it is highly recommended to set up and purchase the base level of monthly storage! Easily back up your contacts, iMessages, Photos and More with auto-backup.

Pros: iCloud is very cost-effective for the amount of cloud storage space you receive. As long as you have your settings to back-up to iCloud on a regular basis, your files are backed up automatically. You can also easily transfer your iCloud account to different devices, and also link multiple devices to one iCloud account.

Cons: If you get locked out of your iCloud account, or have trouble accessing on a particular device, the recovery process can be quite difficult. The recommendation there is to go to an Apple store to get assistance at the Genius Bar.

Verified Reviewer

Owner

Real Estate, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 23, 2023

"Looking for the best secure online storage, free and private cloud storage, iCloud is for you "

Overall: i am keeping my private and confidential documents privately stored on iCloud; just as one would keep important documents in a safe.

Pros: You can store very large volumesYou can keep and sync huge amounts of of data personal and otherwise in the cloud easilythe iCloud storage is private and very secureYou can store your photos and videos for years and years without fear of loosing themYou can access your data from any deviceYour work is stored in like foreverEven if you loose your device, you can still access your stored documentsYour files are kept up to date through all your devices

Cons: You only get a limited free storageYou have to pay for more storageMinimal risk of your data being exposed to virusesNo integration with other products

Guilherme B.

Analista Jr

Logistics and Supply Chain, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 15, 2021

"Segurança e tranquilidade em salvar documentos pessoais"

Overall: No geral foi uma experiência incrível, me passou muita segurança saber que as fotos da minha família estavam em um local seguro. Ao longo dos 5 anos utilizando o iCloud em meu iPhone fui armazenando muitas fotos que eu não lembrava, ao acessar o site consigo ver um panorama completo das minhas memórias, acho isso fantástico!

Pros: A interface é muito segura e simples, consigo acessar documentos meus com mais de 4 anos de maneira simples e rápida. Sou usuário há 5 anos da plataforma, nunca tive nenhum problema.

Cons: Eu gostaria de uma opção que não fizesse a sincronia diretamente com o Macbook, pois o Mac tem pouca memória e o iCloud acabava ocupando um espaço grande com fotos e arquivos que não eram necessários no MacBook. A princípio seria minha única reclamação, pois pesquisei muito e não consegui solucionar esse problema.

Christopher W.

Creative Director

Media Production, 1-10 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Customer Service

3.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

October 30, 2023

"Why we are using iCloud less and less"

Overall: iCloud was great when it was first released but unfortunately for us they didn't update their photo and storage features and it left us needing a more scalable solution as our business grew. We only use iCloud for email and have switched to Google Business Drive for all our storage and file needs.

Pros: iCloud (and earlier versions) was great when we first started using it around 2006. their gallery and photo features we like nothing else on the market. Their email product is probably the feature we use the most, providing three separate emails to use (@mac / @me / @icloud).

Cons: Over the last twenty years many of the features on iCloud have disappeared (like the cool gallery feature) and now the storage area has limits and becomes very expensive. We decided to use Google Business Drive as they provide unlimited storage (we are a photography company so are uploading huge files every day) so there's no comparison. iCloud has lost is way.

Verified Reviewer

Student

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 9, 2022

"iCloud is indispenable for managing your iphone. "

Overall: I like it, it has the necessary features, and at the moment I'm pretty happy managing my iPhone with it.

Pros: It is really easy to use and very visual with the space you have left on your device.

Cons: The storage space is kind of basic and it always recommends to pay for more.

Switched From: Safari

Valerio G.

CEO

Internet, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 31, 2023

"Do you have an Apple product? Start using iCloud, it's there!"

Pros: Perfectly integrated with any Apple product. I take a photo with my iPhone, edit it with the iMac, show it with the iPad to the customer... in a few minutes, simply using the camera roll.Save a file on the iMac and open it on the iPhone... no download, email, wetransfer, it's there for you.iCloud is available also for other platforms and you can access to your data using a browser, in any operating system.

Cons: There's nothing I dislike about iCloud, the price is right and it's really simple to use.

Michael H.

Web developer

Internet, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 17, 2022

"Built in, but powerful"

Overall: It has been very useful as a means of storing and sharing documents across my Apple devices.

Pros: That iCloud is an integral part of Mac OS, and requires no other software. Being able to save documents on my iPhone, then have them available on my Mac is incredibly useful. It feels secure, and for a modest sum, a relatively large amount of space is provided.

Cons: Using iCloud to backup Mac desktops and documents can be troublesome. I have known instances where files have disappeared temporarily from my Mac due to syncing issues. Sharing files with others could be easier too. Most of the sharing functionality is only available through iCloud.com, and not via the OS.

Reasons for Choosing iCloud: Amount of space available, and integration into the OS.

Verified Reviewer

Director

Broadcast Media, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

1.0

Features

3.0

Value for Money

1.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

February 28, 2023

"I cloud : your destination "

Overall: It’s secure and reliable

Pros: Very easy to use and upload the documents on cloud

Cons: If you are using WhatsApp than you can’t save entire database on its free version, u need to buy subscription

Switched From: Google Drive and Safe Drive Systems

Reasons for Switching to iCloud: Time changes everything…. Moved from android to ios

Sunil S.

Physiotherapist

Health, Wellness and Fitness, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 19, 2022

"Real Time Access to Data"

Overall: Services are incredible. Just a bit expensive.

Pros: I love the feature where you can search by typing what you want. For example ID, date, place.

Cons: iCloud is too expensive and the data offered is too less.

Switched From: Google Drive

Reasons for Switching to iCloud: Beacause I switched from android to iPhone.

Leah T.

Research Specialist and Program Manager

Research, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 13, 2024

"Best Storage Option!"

Overall: No complaints, great use of storage, and customer service is always friendly and very accessible.

Pros: I enjoy how accessible and cost-effective iCloud is. I use iCloud for all uses of storage (photos, documents, files, etc.). If you run out of storage, they have multiple high GB storage options to choose from at an affordable price. I currently use the $2.99/month 200GB storage and I have plenty of room!

Cons: No cons, I am a big supporter of iCloud, I have been a customer for over 10 years and will recommend them to anyone!

Larissa V.

analyst

Financial Services, 1,001-5,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 10, 2022

"Easy to use"

Pros: It's easy to browse and organize files, both from your computer and mobile. The design helps to intuit the use of iCloud functions.

Cons: The iCloud connection with the MacBook uses a lot of space with files that are not needed on the computer and makes it difficult to optimize space. So, I have some difficulties when opening certain files on my computer, due to the storage space available on it.

Switched From: Google Drive

Siddharth T.

Owner

Retail, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 21, 2023

"Amazing for Iphone Users"

Pros: It constantly backs up all the data that you allow to backup. This has helped me a lot whenever I update to a new iphone, so I can upgrade my phone without losing any data. All my data is secure in the event that my phone is stolen or damaged.

Cons: The amount of free Icloud storage that is allotted is quite small and almost everyone will surpass their limit. It is then inevitable that you have to pay for more Icloud data requirements. You get used to the service and then you need more of it by default.

Eduardo M.

Owner

Accounting, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 31, 2022

"Resolve my presentation for my business "

Overall: easy to use, total security, have good capacity and price is ok

Pros: Because I have any iPhone, IPad and synchronize instant

Cons: This application we can see an any device not necessary have apple device

Switched From: OneDrive and Google Drive

Reasons for Switching to iCloud: becase I have clients like they use those app

JESUS S.

Director

Music, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 26, 2021

"WONDERFUL INSTRUMENT"

Overall: All around the world whatever I do wherever I go, with me all my office because all memories in computers are always present in iCloud, even without computers I used the computers of another people or Hotels, just connecting to my account I-cloud, isn't that wonderful? Thanks apple!!!

Pros: All memories in all my computers movie or home and I-phones are interconnected so whatever it happens in my Bank accounts, in my schedule of concerts, notes, files, absolutely all I can have immediately all time and never mind if I am at home, work, in street, for a coffee, in the beach, in the park, etc., because they work very, very well thanks to iCloud !!!!!

Cons: Of course obviously is not I-Cloud, but when wi-fi signal is bad or doesn't exist, sure you'll be disconected of all your files.

Justin T.

Student

E-Learning, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 9, 2022

"Easy to use but it is expensive "

Overall: Great and easy to work with, only draw back is cost

Pros: It integrates very well with other apple products but also works with other devices (PC)

Cons: This product is expensive when you compare to other services.

Switched From: Google Drive

Reasons for Switching to iCloud: Trying other options and comparing

Verified Reviewer

Web Designer

Computer Software, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

February 4, 2022

"Review of iCloud"

Overall: I own a lot of apple products, so I use iCloud a lot. It is very easy to set up and use as long as the device has internet connections.

Pros: I used both Apple iCloud and Google One to store my photos. I would give 8/10 to Apple iCloud overall. It has good interface, secure encryption, and unified integration with the Apple ecosystem. All photos can be synchronous on my iPhone, iPad, and MacBook, and I have 5GB of free cloud storage.

Cons: Many people complained that Apple iCloud has no search function for photos in web interface, which bothers me a bit as well. Also, the paid plans of iCloud is slightly more expensive than Google One. iCloud offers between $0.99 for 50GB/ month of storage and $9.99/ month for 2TB, but Google One has $99.99/year for 2TB.

Taha A.

Reviewer

Computer Hardware, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

2.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

June 16, 2022

"Great software overall but has some downsides ."

Overall: I used icloud since i bought my iphone last couple of years , its good overall it gets the job done but nothing fancy .

Pros: This software is so easy to use i mean they take care of everything you just have to sign-up . It is so secure you can leave your iphone and still they ask for the fingerprint,faceid… for you to access icloud .

Cons: Icloud has limited features when compared to other cloud softwares . I didnt like at all the 5 gigabytes of storage they give you for free it’s too low they could’ve gave us 10gb but 5gb is too low even for pictures iam now out of storage . The other problem i found is the data takes too much time to load even tho the internet speed is fine i guess it’s a server issue but it got to be fixed .

Deon P.

Sales rep

Retail, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 10, 2022

"I storage review"

Pros: The fact that I could stop complaining about space brings me great joy in this product.

Cons: It could offer more megabytes on the free storage section. I don't like the process to change my password

Switched From: Google Drive

Reasons for Switching to iCloud: I ran out of storage too long

Marion N.

Owner

Printing, 1-10 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Features

2.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

May 18, 2021

"Wish I wasn't forced to use it"

Overall: It's not terribly expensive to sync multiple devices and the peace of mind it offers for that is great. Outside of that, other cloud drive solutions are far more intuitive

Pros: I like that it backs up all my devices and keeps them in sync. It gives me peace of mind that my devices can get destroyed and replacements should work just about identically

Cons: It's designed to work in the background to the point that I barely know what it's up to. Managing and retrieving what's being stored outside of device backups is un-intuitive. Obviously it's possible but I can grab and share links from my dropbox app before I even find where I can view the files on iCloud

Reasons for Choosing iCloud: Because Apple forced me to if I wanted to keep by iphones and ipads all backed up and in sync

Zandrich M.

CMO/COO

Information Technology and Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

July 22, 2021

"Apple is nothing without iCloud"

Overall: Over the course of my use of iCloud since its implementation, the service has expanded significantly to address the changing needs of Apple users over the years. The functions that allow restoring user settings and preferences is by far my favourite, and has saved me countless hours of tweaking following the usually difficult switch to a new device.

Pros: It's hard to imagine using an Apple device without iCloud; the service has proven to be indispensable since its introduction - user data in all forms, from files and documents to settings, preferences and messages, are all conveniently saved to iCloud to be retrieved by the owner at any time, from any device. At the heart of iCloud is a robust, infallible suite of security and encryption protocols, making private data irretrievable by any means other than authentication.

Cons: It's difficult to fault a free service like iCloud; even without purchasing additional storage, the standard plan provided offers more than enough functionality and storage for typical use. When it comes to the purchase of additional storage, iCloud is priced competitively in first-world markets, but weighs in on the pricier side in other regions.

Verified Reviewer

Nursing Supervisor

Business Supplies and Equipment, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

September 24, 2021

"Never loose data"

Overall: Don’t worry about your data when your device lost, you can get it easily.

Pros: Durability Security Sharing Use with more than one device

Cons: Low capacity of storage which push you to puy more and more capacities

Alternatives Considered: Dropbox Business and Gmail

Reasons for Choosing iCloud: Durability Security Sharing Use with more than one device

Tanyika F.

Crew Chief

Recreational Facilities and Services, 5,001-10,000 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 24, 2023

"ICloud Really Shines"

Overall: I found important documents for my personal and online business that I thought I had lost and in was in my cloud I was greatly impressed by this this ICloud software is much needed in my daily life whether business or personal

Pros: What I like most about this software is that when you misplace your mobile device all of your information can be retrieved expeditiously it is wonderful that tis product backs up all of your important big or small important or not

Cons: what i like least about this software is NOTHING!!! It's All Around Awesome

Switched From: Android Studio

Reasons for Switching to iCloud: I switched due to low storage issues

Md A.

Operations Manager

Higher Education, 10,001+ employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

December 4, 2021

"Apple's Premier Cloud Storage"

Overall: Overall I feel iCloud is a must have if you have apple's devices especially an iPhone. The software is great for both personally and business use as well as being easy to use. iCloud also won't break the bank as I feel it comes at a reasonable price.

Pros: I cloud is a great cloud storage for apple products. It has all you would expect and is very easy to use. I feel like my data is safe with iCloud. Usually you expect apple to charge an arm and a leg for a service but I feel that iCloud is a reasonably charged. All in all I feel that iCloud is a must have for apple users at its cheap price and all it offers.

Cons: I don't really have cons to iCloud I have gotten my moneys worth with the software. One weird thing that I experienced was that I wasn't charged my first four months of using the software. Then I got all four months months deducted from my account at once it wasn't a real negative though as no extra was charged.

Ann E.

Owner

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 22, 2022

"A good option for storage"

Pros: I appreciate that iCloud exists so that there are different options for file storage.

Cons: I'm not sure if I am getting the very best value from the monthly charges that are incurred, but because I need the space, I pay for the space.

Alternatives Considered: Dropbox Business

Reasons for Choosing iCloud: I actually use both!

lee S.

Visualisation Lead

Hospital & Health Care, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 24, 2022

"Awesome cloud storage"

Overall: i absolutely love the icloud, never do i lose anything, everything is backed up and means when i switch devices its literally downloaded from the cloud. the other advantages i love are that i never need to delete photos or videos as they all sit in the cloud. and pretty much easily accessible from any device.

Pros: What i love most about this software is that i can share my storage with 5 other members of my family, which has so many benefits, i have 3 apple devices and just means i can share my storage and subscriptions across each device. including sharing with my family.

Cons: that its capped to 6 family devices and sometimes it takes a while to download stuff back down, but i can overlook that based on the pros it has. they much outweigh the cons.

Mario P.

Hvac instructor

Mechanical or Industrial Engineering, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 5, 2022

"I love I cloud "

Overall: I enjoy it throughly and cannot wait to see all my data from this year in 10

Pros: For the money iCloud offers more storage and I can easily access my data from any of my Apple products

Cons: I absolutely love it and can find no fault in this product

Switched From: Google Drive

Reasons for Switching to iCloud: I got an iPhone

Verified Reviewer

Paralegal

Legal Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 18, 2023

"Very useful for iOS/Apple users "

Overall: I love iCloud not only for document storage but for photo and video storage as well

Pros: I love that I can share the storage with people in my family or team members

Cons: I don’t like that it can become difficult to find your saved documents on a mobile device if you also use it on a laptop.

Alternatives Considered: OneDrive

Reasons for Choosing iCloud: To stay within the iOS ecosphere and it was very cheap

Reasons for Switching to iCloud: To stay within the iOS ecosphere

Adalberto V.

Assistant Professor

Education Management, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 19, 2021

"A good service integrated with other Apple products"

Overall: I really like iCloud, but I honestly think it could be better, faster and more generous. Apple, please, review the iCloud keychain in order to make an Apple-like product. Not the current one, but something as clever and graphically attractive as 1Password.

Pros: iCloud is a good service and it allows you to keep all your main data in sync across all over your Apple devices. I have been using Apple cloud's service since MobileMe and I realize the benefits of a great integration it can offer.

Cons: I believe the current iCloud tables of price and space could be reviewed. For the same amount I currently play for 200GB at Apple I could have 1TB at Microsoft, within its Microsoft 365 (which includes OneDrive and many other productivity apps from the MS Office suite).

Krzysztof K.

owner

Real Estate, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 11, 2022

"A must-have program for Apple users "

Overall: I have several Apple devices, an older iPhone model that is damaged and thanks to the backup and synchronization I can recover the data on this device, notes, photos, contacts, it's nice to locate where the devices are and the ability to turn them off and reset them.

Pros: I like the 5GB of free space to store data accessible from all your devices, but the most important thing is the ability to locate a lost device using iCloud. ICloud data management is very simple and intuitive. The cloud backup feature is also cool.

Cons: It would be nice to have more space for storing data because you have to delete something from time to time to make room for a new one, in general, I have no objections to this program, I can confidently recommend it to other users

Megan T.

Independent contractor

Retail, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

October 13, 2022

"Impressive!!!?"

Overall: 100+

Pros: I like the GB that you can get using iCloud, I also like that you can share your iCloud storage with your family

Cons: I don’t like that you can’t pay yearly for the subscription.

Switched From: Google Drive

Reasons for Switching to iCloud: I switched to IOS

Rachel N.

Marketing coordinator

Construction, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 7, 2020

"iCloud saved my life"

Overall: iCloud is a great tool, and it is something that I suggest that every apple user explores. Purchase more storage for all of your items. Trust me, it is worth it.

Pros: iCloud is always there to save the day! If your device decides to stop working on you, iCloud has your back. My phone recently just decided to not turn on ever again, and all of my personal, work, and professional organization items were stored in that phone Thankfully, iCloud continuously backed everything up (own its own I might add) and I was good to go once I got my new phone set up. You can always purchase more storage for a low price if you need it.

Cons: N/A. iCloud is a lifesaver. I truly can't think of a single thing that I dislike about it.

Lina S.

student

Education Management, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 15, 2021

"Security for your files"

Overall: A few years ago I used iCloud but only the non-payment option and the space that I had back then was not enough to backup connecting my devices to the computer. this took me some time. since I started paying monthly for a plan I did not worry about my files again

Pros: It is a tool that allows you to backup your files on a daily basis without the need to resort to a specialist. If you have an apple product I recommend it even paying very little you have more space to save all your files including photos and videos.

Cons: It is a paid tool, so there may be some better free alternatives. Also, family plans are very big, there should be smaller plans, not all of us use so much memory. You need good internet to access the files there is no offline option

Verified Reviewer

student

Computer Software, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

February 17, 2022

"must-have for Apple users but with a price "

Overall: It is a good service integrated in apple devices, the free part is very weak by current standards. If you have an apple product or you buy one with large storage or pay for this service, because the free part will not be able to fulfill its role, besides you being held hostage by the service because it is an integrated service.

Pros: As an integrated service of apple systems, it is imprescriptible for apple devices, file backup is much easier and integrated into the device, the biggest advantage is given by being a native service of an apple device

Cons: The free storage is very small, leaving something to be desired, you have the free service but if you want to use it without leaving anything to be desired you must subscribe to the service for more storage space.

Md. Nirob H.

Lead Generation Specialist

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 19, 2023

"Share your file in iCloud for make your life fast and easy."

Overall: All of the feature and iCloud are so useful. I like all tools of iCloud. I recommend everyone to use it. This product provide first class services and security.

Pros: I like the file management feature in iCloud and the others feature like additional tools. Generally there are many useful feature alll feature are so important and impressive.

Cons: Like other Apple products iCloud are so expensive. Not every person can not use iCloud for this reason. Apple should decide to decrease the price of this product.

Daniel B.

Pastor

Religious Institutions, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 19, 2022

"Amazing...Apple just delivers"

Overall: superb. Apple delivers

Pros: it syncs across devices easily. It does what it is supposed to do. It is easy to use

Cons: I don't like subscriptions..but it adds way too much value to go without

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: I have the eco system...it makes sense

Shelby G.

QA & Environmental Manager

Pharmaceuticals, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 30, 2023

"iCloud Fair Review "

Pros: I love iCloud for backing up important photos and files. I tend to use iCloud from my iPhone. Due to me having to take alot of photographs for my organisation on audits, I need a reliable back up system.I have never had issues with iCloud. It is simple, and straight forward to use. I have never lost any data through backing up to iCloud. When connected to Wi-fi, the back ups are quick and easy.

Cons: I have not experienced any issues with Icloud.

Cushi M.

Owner & Coach

E-Learning, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

December 22, 2021

"A great software for Mac users, not so great for anyone else"

Overall: iCloud is great cloud storage that offers remote file redundancy which is extremely important to me as a business owner. I use it primarily to store Mac-generated files (such as Pages docs and Keynote presentations), but I imagine it's just as capable at storing all kinds of files as it's competitors.

Pros: I love that this product functions the way it is supposed to. It's easy to understand, it's intuitive, and everything works the way you'd expect it to. There's no guessing here, just a solid, competitive product that does what it's advertised to do and does it well.

Cons: The one thing I dislike about this is very specific to my OS preferences, because I prefer Android mobile devices over Apple's, the integration is not as smooth, so I opt for Google drive which integrates well with my MacBook Pro and seamlessly with my Google Pixel 3XL

Alternatives Considered: Dropbox Business, OneDrive and Google Drive

Reasons for Choosing iCloud: Ultimately, I actually chose Drive over iCloud but kept iCloud as a backup because it came standard with my MacBook Pro.

Alan R.

Usuario tester

Entertainment, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 3, 2022

"Excelente sevicio para almacenar tus datos."

Overall: Un excelente producto, con buenos precios, servicios e interfaz.Ademas de ofrecer una de las seguridades mas altas en cuanto a proteccion contra hackeos.Si utilizas iphone, te recomiendo ampliamente este servicio antes que probar otros, ya que esta muy bien diseñado para dispositivos APPLE.

Pros: Tiene una excelente interfaz, te permite entender como funciona el servicio sin tener que ser un experto en este tipo de ambitos.

Cons: Realmente no hay nada que no me guste del software.Tal vez siento que en ocasiones hay un exceso de seguridad (lo cual es excelente) pero en ocasiones te esta pidiendo estar ingresando codigos de seguridad a pesar de estar conectado en un dispositivo que sea tu dispositivo personal y de confianza.

Carmelino C.

IT Consultant

Transportation/Trucking/Railroad, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 23, 2022

"iCloud store your life!"

Pros: Security, UI/UX, integration with all Apple equipments

Cons: Since it is wide used software and built in gadgets we buy, it should be totally free to use, since there's no alternatives to it

Switched From: Google Drive

Verified Reviewer

President

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 5, 2022

"iCloud is the best cloud storage service for apple users"

Pros: The integration for iPhone and mac computers is flawless and saves a lot of time compared to other options.

Cons: It loses its charm while using a PC or android phone. The automatic time-saving features don't apply.

Alternatives Considered: Dropbox Business

James S.

Owner

Construction, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 26, 2020

"Umm get it lol"

Overall: Love it and have to have it.

Pros: It holds my life. No seriously everything in one place. Photos documents it is all there when I need it and all in one place.

Cons: There has never been an issue for me. I have not had a single problem.

Switched From: Google Drive

Reasons for Switching to iCloud: Drive was no longer used when I made the switch to iPhone. Since then I must say I have loved using iCloud so much more.

buddhi W.

Senior Software Engineer

Computer Software, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 10, 2023

"iCloud since 2015"

Overall: I used to automatically backup my iphone data to iCloud.

Pros: I love the find my app feature and if I lost my phone I can remotely lock my phone and erase its data so I can make sure no data will go to anyone. Also I can share iCloud storage with my family members up to maximum six. Most importantly iCloud is not selling user data to third parties. So I trust iCloud to store my data.

Cons: Free storage of 5GB is not enough when comparing with the images size.

Verified Reviewer

Teacher

Education Management, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

July 28, 2022

"Keeping everything live with iCloud"

Overall: I share my 200GB icloud subscription with sisters. So it gets really cheaper for us. For sharing original images, I use icloud links and send to my friends. So I don't need to send whole file.

Pros: It's always accessible, secure and flexible. It's secure for me, 2FA with SMS is really OK for me and like that. I do not need to worry for my iPhones memory. With a little price, I keep files online with my phone. I like face tagging and memories. It makes me remember important days of my life with photos and vidos.

Cons: Web interface is not as good as mobile ui. If internet on mobile is not too fast, it gets really time to access photos and videos. So it really sad to wait to share.

Verified Reviewer

Teaching Assistant

Education Management, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

August 24, 2021

"I wished iMessages were not locked to iCloud"

Pros: It is easy to use. As you might already know, iCloud comes with all iOS devices. Thus, no setup is needed. You can also access it from any Apple device and as well over a desktop. It's nice to have that integration.

Cons: The basic package only comes with 5 gigabytes which are really not enough. I also don't like that Apple locks iMessage and other apps (such as WhatsApp) to only sync with iMessage. Cloud storage is honestly so cheap nowadays (for instance, Amazon Photo is FREE with Amazon Prime or OneDrive being only $2.99 for 100 gigabytes), that it seems absurd for what iCloud is charging. I cannot justify paying what Apple is asking for just for me to sync my iMessage.

Suhailah S.

Administrative Assistant

Retail, 10,001+ employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 8, 2021

"A must have for Apple user"

Overall: iCloud is the must have for Apple user as it can be connected to all the apple device that i have and shares the content of the storage easily.

Pros: With iCloud, i mange to backup all of my file and media like photo and video on the cloud and prevent if from clogging in my phone storage.

Cons: They only offer a very small storage space in size of only 5GB and need to pay for they add-on storage.

Switched From: Google Cloud Storage

Bram R.

Software developer

Transportation/Trucking/Railroad, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 18, 2022

"Good integration if u use iOS & macOS"

Pros: The integration is so good! it's easy to setup and you immediately see all you're files/photos on all your devices.

Cons: Other platforms have better features and can more easily be used on android/windows.

Switched From: Dropbox Business

Gwen D.

Knowledge Transfer Specialist

Hospital & Health Care, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

February 24, 2023

"For iphone users, icloud is the default cloud storage option but improvements could be made"

Overall: It's taken a while to get my head around the best use of icloud and I'm still not convinced that I'm employing best practice. I think the user experience could be improved.

Pros: This is great for automatic back ups from iphones, for sharing notes and files. It's nice to be able to edit notes on a desktop and then have access to them on the go on an iphone.

Cons: I wish you didn't always need your phone in order to work on the desktop icloud, however, I seem to always be prompted to complete double factor authentication when I access Icloud and so need my phone. It makes us wonder how useful it would be if a phone was lost. Another issue we've had is that it doesn't always sync.

Marissa C.

Summer Associate

Law Practice, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 19, 2023

"iCloud User"

Overall: Good experience, useful tool across Apple devices

Pros: It syncs my Apple products to each other, so I don't need to download photos/notes/documents in multiple places on multiple devices, I can just take a picture on my phone or download something once and I'll have it on multiple devices

Cons: The integration across devices is not always seamless - sometimes I will take a picture on my phone and it will not automatically show up on my iCloud/computer

Jai S.

Owner

Information Technology and Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 20, 2023

"Keeping Apple Devices in Sync"

Overall: Overall experience is good. I wish there was an app for iCloud making it handy to access all the features like hide my email quickly.

Pros: - It syncs data across all Apple devices, so I can access my files, calendars, notes etc anywhere.- It automatically backs up data, so I won't lose important files.- Hide My Email feature is unique to iCloud and is convenient in day-to-day use.

Cons: - The website is hard to use. It's not as easy as using iCloud on Apple devices.

Fidele B.

Editorial assistant

Publishing, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

September 20, 2021

"Best Cloud Computing service to Complement your Apple Service Experience"

Overall: When I'm operating on iPhone, iPad or MacBook, always iCloud is my best options but it is not as useful on other devices.

Pros: Security options are the best of the industry User interface is intuitive and and easy to use The best compatibility with apple devices among all other software developed by other companies. Best synchronisation and continuity across all apple device operating systems

Cons: Limited or sometimes absent compatibility with other operating systems or other devices except Apple OS or devices. Limitations in features provided by its productivity apps Higher cost compared to the features and services provided by the competitors but limited or not available in iCloud.

Yassine G.

Customer service

Airlines/Aviation, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 14, 2023

"Storage is my biggie "

Overall: Virtual store that you don’t need a chip to save your pictures and mails in case of lost.I believe it’s one of the most important app in apple company

Pros: It allows me to storage my pictures phones numbers, notes ..etc in case my phone lost without using computer or USB

Cons: What makes it difficult is that the storage is never been enough and you have always to buy new capacity depends on how quantity you have to store but the price is average it’s not that expensive anyway

Michael C.

English Teacher

E-Learning, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 3, 2021

"A Must For Any Apple Enthusiast"

Overall: iCloud is where you want your files. It's safe, it's quick to sync and it doesn't compress your filed to oblivion. Use it!

Pros: If you happen to have several Apple products and like to sync data between them on the go, iCloud is the plug. I'm talking about photos. As a photographer I can't stress how convenient it is to take a photo on your phone and find it on your laptop ready to edit in a matter of seconds. Not to mention documents and files alike. It's really good.

Cons: Now the usual complain about iCloud and Apple products in general is the price. While I can agree that perhaps things could be more affordable I can't really deny the value it brings into our everyday lives.

Sushil S.

GRA

Education Management, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 3, 2021

"A secure storage space"

Overall: I feel so safe and secured while I back up my documents or files in icloud.

Pros: Its secure, easy to back up or store the documents, ease of sharing and its extendable.

Cons: Might look a bit expensive but it worth it.

Switched From: Google Drive

Vedant A.

Assistant Manager

Automotive, 1,001-5,000 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

2.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 10, 2023

"Necessity in apple ecosystem"

Overall: On an iphone the experience is just perfect, the problem starts as soon as you need to transfer the files on another platform.

Pros: It is a really seamless and amazing experience while using it with a full apple ecosystem.

Cons: Almost every month there is some issue with my saved payment method which forces me to pay manually which is really counterintuitive.Also, it has little to no support to transfer the files onto my windows laptop which makes a user more inclined towards options like dropbox or google one.

Switched From: Dropbox Business

John H.

owner

Fine Art, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

2.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

July 17, 2022

"It's just annoying really"

Overall: Supposedly my stuff is saved in there as a back up but at this point it's really old stuff that I'll probably never need to access (& all my newer, more valuable & relevant info isn't being stored on icloud because I refuse to buy their upgrade packages).

Pros: It's nice that icloud is offered for free from apple for it's customers up to a certain amount of space.

Cons: Once you fill up the free space then Apple will incessantly harasses you with notices to buy more space. From what I can tell these notices can't be turned off so until you buy more space expect an annoying notice on your phone & other linked smart devices (in my case a smart watch) almost every day for the rest of your life.

Judah D.

IT Specialist

Retail, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 29, 2021

"Easy"

Pros: We have a large number of company owned iOS devices that need to be backed up

Cons: There are relatively low limits to how much data can be backed up, and increasing the size gets expensive fast

Alternatives Considered: OneDrive and Google Drive

Akeem E.

Dance Instructor

Entertainment, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 12, 2020

"Worth paying for the extra storage"

Overall: Overall, it’s a great software to have.

Pros: I like how it helps to alleviate clutter from my device.

Cons: I didn’t like that it erased all of my photos without back up.

Switched From: Google Drive

Reasons for Switching to iCloud: It was an easier transition.

Verified Reviewer

product management

Computer Software, 201-500 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 17, 2023

"Whatever Apple does, it does it well, and I think one of its masterpieces is iCloud."

Overall: Normally, I used Google Cloud, but the convenience we experienced and the synchronization between devices, being cheaper makes it my first and indispensable choice for now.

Pros: The synchronization capability is quite advanced and I can provide almost simultaneous file management for all devices.It's also pretty good at switching devices. The filing system, local and private backups do not mix, management is quite successful.It is one of the best applications that makes you forget to use it but continues to work.

Cons: More beautiful and user-friendly options can be added in terms of settings and customizations.

Claus S.

Public Relations Officer

Civic & Social Organization, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 6, 2022

"Data available anytime, anywhere with the ability to edit it."

Overall: Overall it's a good product as it frees up storage space on devices and allows multiple people to work on one document.

Pros: Data available anytime, anywhere with the ability to edit it. What is particularly good is that documents can be shared quickly and easily with others. And on top of that, you don't need much storage capacity because everything is in the cloud.

Cons: The synchronization could be a bit faster because sometimes the uploaded files are visible with a long delay.

Switched From: Dropbox Business

Reasons for Switching to iCloud: Dropbox had multiple errors syncing files.

Enes Ç.

Network Engineer

Computer & Network Security, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 10, 2022

"Best cloud app "

Pros: Mobile app, interface and website is way more better than others.

Cons: It can be a bit better priced but not so important.

Switched From: Google Drive

Reasons for Switching to iCloud: Bad interface of Google Drive

Frank B.

Assistant G.M.

Retail, 1-10 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 28, 2023

"icloud is smart for business"

Pros: I enjoy the convenience of access and safety

Cons: I didn't like the prices. They are to expensive for the amount of storage you get.

Switched From: Google Photos

Reasons for Switching to iCloud: I was using Motorola and my friend for years has been trying to convince me to try iPhone. So I got to try icloud and come to enjoy it for the most part.

Jack W.

Procurement Manager

Transportation/Trucking/Railroad, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 28, 2023

"Simplicity personified. Keeping your storage worries at bay!"

Overall: Very happy with using iCloud. Never have any fears of running out of storage on my phone anymore because of it!

Pros: The simplicity of not worrying about storage on your iPhone/iPad as your photos and videos are stored in the cloud! Cross device functionality on all apple devices!

Cons: There are slight concerns about privacy and data breaches as there have been articles i've seen that have had their phones hacked/ photos and private data leaked

Souleymane D.

Training assistant

Mining & Metals, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 23, 2023

"The most powerful online storage service."

Overall: iCloud is a storage service primarily designed for Apple devices, including iPhone, iPad, Mac, and even Windows PCs.

Pros: What I love about iCloud is the automatic backup of data, such as photos and messages. I also adore the synchronization of data between connected devices under the same account. The ability to locate lost devices and recover data at the same time is fantastic.

Cons: There are no negative points, except perhaps for the cost of data storage, which I find a bit expensive. However, it's worth it since iCloud strongly secures my data.

Switched From: OneDrive, Google Drive and Dropbox Backup

Reasons for Switching to iCloud: I haven't really turned to the others. It's just that before, I used those storage services before iCloud.

Matt L.

Artist

Animation, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

November 1, 2020

"Great but a little high, and Apple doesn't play ball with android of windows very easily.."

Overall: I like them, don't get me wrong, but they kind of pressure you to sign up for more storage in a way that is not cool with me. I sold my iPhone because of it. They only give you 2GB or less and make all of your Apple devices use the same account. This results in you getting DOZENS of notifications every day telling you to upgrade and its very discouraging. If Apple doesn't start playing ball soon, they could end up tanking as a company, especially with Jobs gone.

Pros: Fast, decent price, and works well with Apple devices. The problem is that it doesn't work well with non-Apple devices at all.

Cons: I really wish Apple wasn't so stubborn. Being closed off to other operating systems may give them a little short term profit, but it is going to hurt their reputation in the long run. I think less of Apple because of their refusal to play ball with other companies and because of them stiffing their customers by refusing to move their phones to usb C even though they forced their laptops into it too early. This kind of mindset leaks into the iCloud use because it isn't compatible with as many devices. That is why I switched to google drive.

Nathan A.

Content Creator

Apparel & Fashion, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 19, 2023

"If you have an iPhone, use iCloud! "

Overall: I’d recommend iCloud to anyone. I use it daily and I can’t get enough of it. It stores all my info which doesn’t affect my phone storage and I love it

Pros: I like how quick it is to upload my files onto the cloud once I have storage. This saves me going into this setting and selecting it everytime. It is automatic

Cons: I don’t really dislike anything about the cloud but I maybe a better price point could help but this is not too severe of an issue

Sashana B.

Makeup Artist

Cosmetics, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 24, 2022

"I Love Using iCloud!"

Overall: Before I used iCloud, I always had issues with data storage software. iCloud has simplified this task, and has definitely made my life easier and backing up my data hassle free.

Pros: iCloud is so easy to access and use. Everything is really straightforward. I recently became an iPhone user and thought that the process of setting everything up would be complex. It turned out that it was the complete opposite! All you need is an Apple ID and you can set up your iCloud using that ID. I've found iCloud to be really useful. I have used iCloud to manage my emails, photos and other media and contacts. But I have particularly loved using iCloud backup for the apps and data on my phone. As a freelance makeup artist and full-time law student, there are many apps, documents and files that I have to manage and store so that they're quickly and easily accessible whenever I have need of them. iCloud has definitely been a useful tool in my daily life, and I love that I don't have to keep checking to ensure that my data is backed up. It also really helps that I can access my backed up data from any of my devices once I've logged in to iCloud. Additionally, while Apple allows individuals 5GB of free storage space, persons who want more space can upgrade their iCloud storage at really affordable monthly rates.

Cons: My first time using iCloud on my laptop was a bit confusing, but I really just needed to get used to the interface. The labels and icons are pretty accurate and the software is quite simple and to-the-point. So, in light of that, I think it has the right amount of features to make it effective for the purposes of data storage.

Miguel R.

Software Engineer

Computer Software, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

September 22, 2022

"For me, the best cloud service"

Pros: The integration with the Apple ecosystem devices makes it really easy to use. The share tools are just fine as well as the pricing when compared to other alternatives. One thing that really makes it an option for me, is the end-to-end encryption that keeps your privacy on top of the priorities for Apple.

Cons: The pricing could have more options, you only have 5GB, 200GB and then a huge jump to 2TB. I think that should be available more diversity of tier options. The sharing tools for non-Apple users could make it hard for them to access the stuff, being sometimes forced to create an iCloud account.

Jonathan A.

Attorney

Law Practice, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 18, 2021

"My iCloud experience"

Overall: Excellent.

Pros: Suitable as a backup for documents, photos and other forms of data. My favorite case use for iCloud are the numerous apps that integrate with it. There are apps that have my notes from clients conferences, to do lists, photos, documents, emails, and they integrate with iCloud, hence all my stuff is safely backed up to to the cloud. What's even better I don't have to manually back up anything, it's done automatically. iCloud is also expensive so I don't have to break bank. Definitely a straightforward product and easy to use. Highly recommend it.

Cons: No issues, product does what it's supposed to.

Maria B.

Diseñador Gráfico

Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 15, 2021

"Sistema ideal para usuarios de Apple, el cual permite sincronizar todo! "

Pros: iCloud es un sistema que te permite almacenar en la nube fotos, videos, documentos, apps, y todo lo que puedas llegar a tener en tus dispositivos Apple. Particularmente lo uso con mi Iphone. Es una tranquilidad saber que allí se guarda una copia de todos mis documentos. Además gracias a la nube, puedo abrirlos o verlos iniciando sesión con mi ID + contraseña, desde cualquier otro dispositivo. Es muy útil, lo recomiendo!

Cons: Como contra, podría mencionar que el almacenamiento de tipo gratuito que te ofrecen, se colapsa muy pronto. En tal caso, podes optar por comprar más espacio o cambiar de plan de almacenamiento.

Josh B.

Service Technician

Information Technology and Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 2, 2022

"iCloud Makes Sharing Across Devices Simple"

Pros: iCloud makes it so easy to share a file with a coworker or college and both edit the same file in real time. I love using iCloud for device backups and contact storage as well. Priced relatively well for the features included. Would recommend to anyone in the Apple Ecosystem.

Cons: Accessing files on a non Apple device can be difficult at times. A dedicated windows app other than a sync application would be useful to let me individually chose files I would like to download locally.

Alternatives Considered: OneDrive, Google Drive and MEGA

Amanda B.

Copywriter

Marketing and Advertising, Self-employed

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

3.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 18, 2021

"Most Affordable and Encrypted Storage"

Overall: iCloud is amazing. Their paid plans are really affordable and well worth it. The storage is very strongly encrypted and I love how it works.

Pros: iCloud is generally safe storage and it’s great to keep everything. I love how it really keeps everything across your device. I love how it easily switches between devices with so much ease. The best part is it’s so cheap!

Cons: It may sometimes take its time to synchronize in real time but that’s on very rare occasions.

Switched From: Google Drive

Reasons for Switching to iCloud: Because I switched to an Apple Phone.

Lawrence N.

Founder

Education Management, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 25, 2024

"A lifesaver :)"

Overall: Easy enough to use and priced very reasonably.

Pros: iCloud has become my Apple BFF (best friend forever)! It keeps my photos, contacts, and to-do lists magically available on all my devices. No more frantic searches for that important note I jotted down on my phone – it's everywhere I need it. Plus, the automatic backups mean I can relax knowing my data is safe, even if my phone takes a tumble. iCloud is a total game-changer for staying organized and on top of things – definitely recommend giving it a try!

Cons: N/A, I have been using iCloud for years :)

Omkar P.

Digital Marketing Trainer

Professional Training & Coaching, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 7, 2022

"Most secure app to store your docs, images and other data online"

Pros: I have been using iCloud for years now and I can say that it is the most secure app. The app is so intuitive, always up-to-date and always works seamlessly with my other Apple devices. My documents, images and videos are always backed up to iCloud without any cost and I never need to worry about my data disappearing. It's a relief to know that my memories are safe in iCloud. iCloud has even become better in terms of user experience with its latest update in iOS 16.

Cons: It should be made accessible on devices other than apple. Also, the collaboration features can be improved.

Anna Carolina L.

Analista de Mídia Pleno

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 11, 2023

"Ótima Funcionabilidade "

Pros: O software é muito didático, é muito fácil encontrar o que procura.

Cons: Não tem nada que eu não goste no icloud, uso a muitos anos

Switched From: Google Drive and Google Cloud

Angelo M.

N/A

Wireless, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 6, 2022

"Best for Document Storing"

Pros: I like how you can store your photos and documents on iCloud Storage. Find My is also great so if you lose your phone, you can login on your PC and locate it. I also like about iCloud is that you can create shareable links for photos or videos to send to people to view that photo or video without having to send the whole video or photo. That's all that I like the most of iCloud.

Cons: I don't like how they only give you 5gbs of storage for the free plan of iCloud Storage. That's mainly the least thing I like about iCloud Storage which I wish would change to at least a higher amount of storage for the free plan.

Glenn S.

Associate Director of Talent Development & Brand

Telecommunications, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Value for Money

2.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

May 25, 2021

"You Will Need It!"

Overall: Overall its a good option if you want to keep all your pictures, videos and files with Apple. Its will cost you more and there are better options to store your stuff.

Pros: You can save all of your pictures and files and transfer them to your new Apple devices easily and securely. You can also up your storage to the needed space so you can save on the device you buy.

Cons: The cost of the storage is a little high considering other storage options are free or cost half as much. Also if you buy one of the lower storage devices you kind of have to buy the upgraded storage. I don't think customers should have to pay that much for the storage of their content on IOS.

Anthony A.

Independant

Sporting Goods, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 28, 2022

"iCloud "

Pros: Easy to useEcosystem AppleFast and simple

Cons: Sometimes delays is long through syncing

Switched From: Google Drive

Reasons for Switching to iCloud: Because I have a lot of Apple products

Verified Reviewer

Partner

Financial Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Features

2.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 21, 2022

"I only use it because it's native to the Macbook and iPhone, otherwise I wouldn't"

Pros: It comes almost working out of the box with all Apple products

Cons: It isn't as pleasing to use as Google Drive, bad UX/UI

Switched From: Dropbox Business

Reasons for Switching to iCloud: Easiness

Geutui S.

Analyste logiciel

Telecommunications, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

October 9, 2022

"Avis "

Pros: Simplicité a utilisation , une offre d’espace de stockage gratuit.

Cons: Coût un peut élevé pour l’achat de espace de stockage .

Switched From: Google Drive

Fredddy H.

Owner

Health, Wellness and Fitness, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 10, 2023

"Enclaves opinion "

Pros: Very simple and easy for everyone to use

Cons: Your stuck with everyone needing to use apple

Switched From: Google Forms

Saniya A.

Teacher

E-Learning, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 25, 2023

"iCloud is ilove!"

Overall: V favorable experience

Pros: The convenience of the app and the ease of usage

Cons: Nothing to dislike! It’s perfect for use

Switched From: Google Cloud

Reasons for Switching to iCloud: Convenience

Corey W.

Operations manager

Construction, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 15, 2023

"Better than Google Drive"

Overall: I am able to keep my documents in a secure location ( the cloud ) and do not have to worry about a computer going down and losing all my items.

Pros: Easy of use. Able to use cloud from any device.

Cons: Do not like that if I want to delete something from iCloud it deletes from all devices.

Switched From: Google Drive

Reasons for Switching to iCloud: Tired of all the issues

Verified Reviewer

Finance manager

Automotive, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 9, 2022

"Best storage software!"

Pros: I love how easy icloud is to use for backing up my data and photos!

Cons: There is nothing I don't like about icloud storage

Switched From: Google Cloud

Reasons for Switching to iCloud: Needed an easier option

Jenna C.

Auditor

Accounting, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 31, 2022

"Eliminates Human Error"

Overall: Overall, I enjoy iCloud and will continue to use it.

Pros: iCloud has saved me countless times when I did not back up my phone or my computer. Whether it be my computer crashing in college or my phone falling in water, I was able to restore my devices to recent versions thanks to iCloud and its ability to auto-synch and store large amounts of data for free or an inexpensive amount,

Cons: What I struggle with this software is data overload. I often find myself wondering, do I need to store all this data with the auto data synch. I wish there was a better way to go through and clean it out.

Tenae K.

Owner

Health, Wellness and Fitness, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 31, 2023

"I love the ease of iCloud "

Overall: Very simple and easy to use and switch devices. Everything will just populate in your new device

Pros: I love that it keeps all your important files and pictures and easily backs up whenever you set it up to do so

Cons: I don’t like that if you delete something from a device when you back up it will clear from all devices. I’d like to save in the cloud and not have it pop up on my device to save storage on the device

Verified Reviewer

Corporate Sales Executive

Retail, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 29, 2020

"iCloud - View of an executive in the tech field. "

Overall: Amazing.

Pros: Apple = Ease of use. $0.99 for 50GB ? That's a great deal. Apple is know for making UI and services easy to use. I personally use iCloud to backup notes, contacts, and most importantly my huge WhatsApp backup. It's such a relief knowing that your data is safe, especially, safe with Apple, a company that prioritizes user privacy and user rights.

Cons: In less developed countries, iCloud photos can be hectic, upload times might be slow, and users encounter a lot of problems with their gallery. At times, photos are gone, other times videos won't load and are stuck on the loading wheel inside the photos app, sometimes even contacts might suddenly disappear. Long story short, there are iCloud users In countries where download speed is less than 1MB/s

Bill K.

Personal

Consumer Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

September 13, 2020

"Great for apple ecosystem"

Overall: You'll love it if you are everything die hard for apple. But the true is everyone has different needs and the experience should be the same no matter what device you use.

Pros: I like the seamless integration between apple devices and the cloud. Apple has done a great job in coding and designing the software and user interface.

Cons: Why is it so hard to use icloud on PC. I always have to log on and verify my PC when logging on and the integration is not as smooth. I don't think there is even a desktop app you can download, it just takes me to the browser application. Also don't buy more storage for photos. Truly a waste of money. Uses google photos.

MacKenzie S.

Sales Director

Cosmetics, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 3, 2022

"iCloud Review"

Overall: Overall my experience with iCloud is positive. It has saved me a lot of time, especially when I upgrade to a new device.

Pros: iCloud is something I use every single day. I think it is so important for any apple user because it stores all of your information, messages, contacts, photos etc. It is very easy to use because everything backs up to the cloud automatically without the user having to do anything. This is a service I will always keep and use.

Cons: The only thing I don't like about iCloud is the different prices ranges available for different storage amounts. I think it should just be one set price for unlimited storage.

Andrés W.

Sales Executive

Packaging and Containers, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 30, 2020

"The securest cloud"

Overall: I use iCloud to sync mostly my contacts, passwords and bookmarks between my devices. It's perfect.

Pros: iCloud is one of the most famous services that Apple Inc offers. When you activate it, it sync contacts, photos, messages, passwords, etc between iDevices. In 10 years it never let me down and you can fully back up a device inside its cloud.

Cons: When comparing iCloud to services like Google Drive or Dropbox, the Apple cloud really loses. Is not that easy to share files between colleagues. If you need to download something, you don't have the percentage of how long the action will take. It's more expensive than other services.

Patrick R.

Tattoo Artist

Cosmetics, 1-10 employees

Used the software for: Less than 6 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 22, 2022

"Great for Tattoo artists "

Overall: I use this daily for art that I create for my customers and also very nice to have access any were.

Pros: I love that i can have all my art in a safe place that I can access when needed.

Cons: Small learning curve but when you get the hang of it, its simple.

Alternatives Considered: Dropbox Business

Reasons for Choosing iCloud: Apple gave a great deal with the cloud storage

Switched From: Google Drive

Reasons for Switching to iCloud: Trying to keep it all apple in one environment

Janet D.

Office Manager

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 5, 2023

"iCloud/Apple User"

Overall: I am a huge fan of Apple products includng iCloud. I find ease of use a big bonus with all Apple products and programs.

Pros: I like that iCloud has direct integrtion with my iPhone and all my Apple products.

Cons: The only thing I don't really care for with iCLud is it costs additonal monies. With the cost of Apple products iCloud, no matter how much starage is needed should be included in the cost of the products.

Rachel B.

Student

Education Management, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 31, 2023

"Love"

Overall: I have been using iCloud ever since it came out pretty much. I love having all of my things from all of my devices on one place. It makes it easier to get a new phone because all of you stuff is in iCloud

Pros: I love that iCloud saves all of my things from all of my devices. I can type something on my iPad and find it on my phone later

Cons: Sometimes the saving is a little slow, but that could be because of my slow internet.

Anna W.

Social Worker

Education Management, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 4, 2022

"Apple for life "

Overall: Helpful tool to save phone storage.

Pros: iCloud features some amazing tools: I started out with one Iphone, now our entire family as well as office is Apple. I love the fact that iCloud makes it possible to have the same files, notes, photos, calender on each phone, laptop, Ipad etc.

Cons: Some features are complicated to me: for example the set up as to which data will be shared with which household etc. Usually my husband gets all the settings figured out for me and then I'm good to go.

Reasons for Switching to iCloud: Because I wanted to have an Iphone. With an IPhone came the Macbook, with the macbook the Ipad...

James G.

Proprietor

Real Estate, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

November 2, 2023

"Great product that makes life so much easier"

Overall: very happy to continue to subscribe

Pros: seamless ease of use over several different devices. Easy to search and locate files and photos

Cons: Nothing to dislike as its very well designed and user friendly

Reasons for Choosing iCloud: I use all three but find Microsoft incredibly frustrating as they are so unhelpful and wont listen. Both icloud and google are very professional and reliable

Tejashri N.

Student

Computer Software, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 5, 2023

"How is iCloud"

Overall: I adore iCloud because it makes me feel truly protected when it comes to the storage and security of our files.

Pros: I've been able to save and access crucial papers on a variety of devices, such as my resume or application, thanks to this software. It functions on phones, tablets, and laptops.

Cons: I was having trouble opening my files on my Android devices, which kept pausing the transfer process.

Meghan R.

ROI Specialist

Hospital & Health Care, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

September 21, 2021

"Great tool to save information & photos"

Overall: Overall, the product is good and definitely worth it. It saves important information that may be taking up too much space on whatever product you are using (iPad, iPhone, MacBook, etc.) and more. I really like this product and I probably will continue to use it for years as long as I have my iPhone.

Pros: The main reason I like iCloud is the ability to save a lot of my information from my iPhone and download that information to my computer. This allows me to keep photos on my laptop and delete the photos from my phone so that I make more storage room for newer photos/etc. I really like that I don’t have to worry about losing important information because I can download it to iCloud to save for later.

Cons: One thing I do not like is that I have a hard time deleting the files all at once when I want to get rid of things. It’s a one by one process which takes a long time. Also iCloud can be frustrating at first to figure out. It wasn’t very user friendly for me at first until I got the hang of it.

Jacob T.

Tech repair

Computer Hardware, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 11, 2022

"iCloud free storage and life management to an extent t"

Overall: Overall, I enjoy using iCloud to manage my software needs, as well as my cloud, document storage, and the storage of all of my apple and personal information

Pros: I’ve been using iCloud add a capacity for actually over six years now and it’s kept all of my account information safe as well as passwords, and other things that I’ve moved along with me along the

Cons: I don’t enjoy the fact that sometimes Apple Music can be too expensive for me because my Apple Music library has intertwined with my iCloud music library so if I don’t have one, I don’t have the other other than that Id say iclouds pretty good

Sarah M.

Billing Analyst

Telecommunications, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 5, 2023

"iCloud Review "

Overall: I have been able to keep documents/images etc that I would ordinarily have had to delete due to storage issues. Really happy overall.

Pros: Really easy to use, everything seems to do it's thing in the background without needing mush user input.

Cons: I'm overall really happy with iCloud. I have avoided upgrading my phone to a newer model with more storage as I have been able to upgrade my storage instead.

Shivang D.

VP of Global Payor Relations

Hospital & Health Care, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 4, 2023

"iCloud is a great feature of Mac products I've come to enjoy using"

Overall: I've had mac products for a long time, but only in the past 2 years have I really started to lean onto the use of iCloud. It's so easy to use once you've enabled it, and it really does streamline all of your most important files and documents on all your Mac devices.

Pros: I love how well-synchronized iCloud makes my documents, files and media across all of my devices. I can instantly access everything important to me on my phone, laptops and tablets. This is a very well-thought out product that allows me to access so many things so easily.

Cons: There are not any features I can think of that need to be improved.

Anastacia G.

Account Manager

Marketing and Advertising, 11-50 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 17, 2023

"iCloud Fan"

Overall: Overall, I love using iCloud. I've worked for other agencies in the past that had this whole extensive software/system upgrade process that seemed like files still got lost... well we have peace of mind with the iCloud because nothing gets lost in the shuffle and that's great for us that manage client data and information on a day-to-day basis.

Pros: I love how easy and simple it was to change systems via iCloud. We switch out laptops every 2 years and with iCloud, we literally just open an app, click start transfer, and Boom - we're on our way to a brand new system! it's great!

Cons: It can be a little complicated when we have a few IT issues. As with any organization, there are always going to be a few people who just happen to have bad luck or didn't follow instructions quite well and end up needing extra support. That's when it can get very challenging to diagnose an issue because iCloud settings/permissions and access can be very complex.

Zac S.

Project Engineer

Civil Engineering, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 2, 2023

"Icloud Review"

Overall: I use Apple products daily. This product is great for having adequate backups for all devices without having to sync. The price is low for what it provides too!

Pros: I use Apple products daily. This product is great for having adequate backups for all devices without having to sync. The price is low for what it provides too!

Cons: There is nothing about iCloud I don't like. I am a happy Apple customer.

Cassandra S.

Home healthcare aide

Hospital & Health Care, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 24, 2022

"Convenient and easy to use"

Overall: I would honestly probably be lost without icloud…I have gone through a few computers & phones in the past & ended up losing so many special photos and videos and files, and since using icloud-I never have to worry about that again.

Pros: I like that I can automatically have things stored to icloud, rather than going through photos or files and manually selecting what I’d like to save. I enjoy that it’s easy to access from numerous devices

Cons: The only issue I have found myself facing is running out of storage-though that is my own doing, really. It’d be nice if it were free to upgrade storage-but it’s worth paying a small amount for.

Saurabh S.

Financial Consultant

Financial Services, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 16, 2023

"iCloud Review"

Overall: Using this iCloud, it is quite simple to move any data from an old iPhone to a new iPhone. I think that many customers are deterred from moving to android smart phones by iCloud.

Pros: I enjoy that I just need one location to manage my digital cloud storage, which I use to store my iPhone and iPad's contact information, files, and documents. I don't need to manually uploading them over the USB cord every-time I require files on my iPhone to my Mac Book. Everything becomes highly mobile and fluid as a result.

Cons: Free storage space is quite constrained, and it costs a lot of money to increase it so that you can save all of your images and movies. We could save some money if we could choose the images and movies that were preserved in iCloud.

Ayriana B.

Account specialist

Telecommunications, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 16, 2020

"iCloud"

Pros: Everything. The different features, the cloud backup

Cons: Nothing, I don't anything that I least like about the software

Switched From: Gmail

Verified Reviewer

Consultant RGpd

Insurance, 5,001-10,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 16, 2023

"cloud IOS genial mais prix élevé"

Overall: Globalement positive sur ios

Pros: cloud pour environement IOS très complet, permet de synchroniser en temps réel le contenu de plusieurs appareils

Cons: le prix de la licence est assez élevéincompatibilité avec les environements android et google et windows

Switched From: OneDrive, Google Drive, iMovie and Safari

Gianmarco M.

Consultant

Banking, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 7, 2023

"iCloud Review"

Overall: I am an Apple user so it is definitely a plus to be using iCloud compared to other cloud storage options.

Pros: The simplicity and integration with the Apple ecosystem. Keeping all my data secure and present on all of my devices is definitely a plus.

Cons: There are some issues with syncing and seamlessness. It can be a little slow at times and laggy. But the integration makes up for it.

Jewel D.

Self-Employed

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 24, 2023

"A system that's always there for you! "

Pros: As an avid Apple product consumer, iCloud has definitely been one of my holy grails. It's inexpensive for a ton of storage and is always there to make sure everything is backed up on all of my devices

Cons: I think the File storage where it backs up some files is not that user-friendly. I think it could have an easier navigation and provide more options.

Jodi P.

Writer and Editor

Writing and Editing, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 18, 2023

"iCloud is a perfect partner for Apple devices"

Overall: I love that I can access anything stored on iCloud from any of my devices, anywhere.

Pros: This service is absolutely essential if you own more than one Apple device. Apple automatically stores your settings in iCloud to keep everything in sync.

Cons: It might be complicated for Windows or Android users since it's not as deeply integrated.

Reasons for Choosing iCloud: Deep integration with Apple products

Adam K.

Business owner

Retail, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 27, 2021

"Worth using file syncing and storage service "

Overall: This app backs up all of my files across all devices. So I can have access to all my contacts, documents and files on my ipad, iphone or even mac which is great. Because of apple reputation this app is safe and secure which is very important in business world.

Pros: This is very productive file syncing app for my business. Files automatically sync to all devices. Integration with all apple devices is on highest possible level. Setting icloud on pc or mac is very easy. Photo and documents sharing is also very useful.

Cons: No email support. User interface for the business could be better. Acces for non apple users could be better.

Mohammad A.

Sales admin

Internet, 201-500 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

3.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

February 20, 2022

"Not the best experience "

Pros: It is easy to use and setup the seamless data and photo sharing and sharing between family is an amazing feature

Cons: The price could be cheaper rarely, the sync maight be out of order

Alternatives Considered: Google Drive and MEGA

Reasons for Choosing iCloud: Easy access on all devices I was using an apple device at that time

Brianna P.

Sr. Recruiting Supervisor

Hospital & Health Care, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 5, 2022

"I love iCloud for sharing"

Overall: I love iCloud. It's easy to use for personal document storage and sharing.

Pros: ICloud is a wonderful storage solution for files on your phone, computers, and tablets. There have been many times that I have needed to share documents with co-workers over the year (i.e. when I go on maternity leave). Having iCloud as an option for sharing files makes it so much easier to share things with others.

Cons: The only con is that I have so many documents that I run out of storage and need to upgrade my subscription level, however I've always found my upgrades worth it.

maria N.

creative

Automotive, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 28, 2023

" really the best storage option"

Overall: The fact that when my phone was stolen, I could have everything back, absolutely everything as it was makes me love this software.

Pros: It's my favorite thing about Apple. It's the kind of thing that I don't mind paying more for more space and that I will always have.

Cons: For me there is no but, I love it and I find it super useful, I always have all my photos, videos and files there.

Mohd Nubli B.

Lecturer

Mechanical or Industrial Engineering, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 25, 2023

"Flamboyant cloud storage service"

Overall: Really smooth integration and backup across my Apple devices. It also great cloud storage service.

Pros: Really good software for mobile and desktop integration. The interface was really slick user and polished really well. It also encrypts and protect our data and also help to eliminate storage space anxiety forever.

Cons: Just for iOS user not support for android user so very few power of user. Still lacks of some advance features. There also no search function for pictures or photos in iCloud web and need Apple ID to view files shared on iCloud.

Reasons for Switching to iCloud: Less security risks

Irina K.

Software engineer

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 3, 2023

"iCloud Review "

Pros: I like that iCloud gives you peace of mind that your data from the phone is backed up in iCloud. So in case you crashed your phone, you can restore the data and have it ready to go within minutes after restoring the data from the iCloud back up. You can also share storage with your family members that makes the payment tracking easier.

Cons: Maybe the fact that you will eventually run out of the current tier memory. But if you keep your files and phones up to date and delete some unused apps or heavy documents, you will be just fine.

Sodiq Y.

Freelancer

Computer Software, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 9, 2022

"Awesome data storage software"

Overall: As a freelancer, I have created many different designs for clients big and small. In many years of using iCloud and sending designs or edited works to people around the world, I have rarely had someone tell me they were unable to restore their lost files or find it hard to access their documents across devices. Naturally, anyone using iPhone for the first time might struggle with a thing or two at first. It, however, gets easier the more time you spend using it.

Pros: iCloud is a great tool for storing and retrieving information across devices. With an interface that is user-friendly, it makes it easy for anyone to use. It is also the dominant storage software on all Apple products, iPhone, iPad and Macbook. This means it is hard to not find at least someone you know who uses it, especially for business. It is also far more than just storing documents and files, it also allows users to access their files, recover them, collaborate with several other platforms for easy access.

Cons: Like all other products, iCloud is not pleasing to me and several users in this way -- the iCloud premium package is a monthly subscription across packages. As a small business owner, one feels it might easier to subscribe to a package with a lifetime access just as we have with Canva and Grammarly than a recurring subscription.

Alexandru Cristian I.

QA Engineer

Internet, 51-200 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 14, 2022

"A regular iCloud user sharing his thoughts"

Overall: Happy iCloud user in the end, and the most nice thing is that I can use the same account on all my Apple devices, and get on touch with the data in seconds.

Pros: - It comes 'out of the box' with the Apple products - It is very easy to use - Contains helper explanation on how to be used

Cons: - The storage that comes free is not that much - The price for upgrade it's a bit high

Switched From: Android 11

Reasons for Switching to iCloud: Because of the Apple quality and ease of use

deniz S.

instructor

Education Management, 201-500 employees

Used the software for: 2+ years

Overall Rating
1.0

Ease of Use

1.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Likelihood to Recommend

2/10

Reviewer Source

Source: Capterra

February 8, 2022

"Extremely hard to control the details of the storage"

Overall: Most of the time, program takes care of the synchronization itself, which is it is very useful.

Pros: Its background synchronization is amazing. Your data gets synced immediately without requiring additional managment.

Cons: It is very complicated to manage the storage. It looks like you have enough space, but application tells you you do not. When you want to see the details of the storage, there are so many different pages with so many details.

Switched From: Google Cloud Storage

Reasons for Switching to iCloud: Switching hardwares

Caitlin W.

Assistant

Accounting, 11-50 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 12, 2024

"Love iCloud! "

Pros: I like how easy it is to use and that you can see from any device.

Cons: There is nothing that I disliked about the software

Switched From: Android 11

Reasons for Switching to iCloud: More storage space, and that it syncs with everything I need.

Maria Ada M.

office staff

Electrical/Electronic Manufacturing, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 20, 2022

"Importance of Using iCloud"

Pros: I like the software because we can keep or save our datas or personal files thru back-up and keep them for longer time. It stores all our important pictures or documents securely. But you still can share your photos or files.

Cons: iCloud have files have payment when uploading and you cannot retrieve/share your files when there is no internet connection because it is dependent on internet or it is an internet based. iCloud also has its limit in storing. Your data cannot be backed up once you have already consumed your storage capacity.

Elyse M.

Nurse

Hospital & Health Care, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 3, 2022

"Cost vs Ease of use"

Overall: Overall, I think this is a great use of data storage to restore accounts and use of devices. The transfer of data across platforms and devices seems very effortless. I can't speak to the safety of the storage, but I have never had privacy or security issues.

Pros: I appreciate that this back up system is here for emergencies and when new devices are being installed. I think the value is also quite worth it. For $1 I have been able to get 50 gb of storage for many years and it has successfully restored my photos, videos, music, and more onto new phones.

Cons: My least favorite features of icloud back up is that it has always been difficult to reach the platform on a desktop. I have been unable to actually access photos and videos from the desktop platform. Additionally, the storage seems to fill up quickly and when I check what has been backed up, I often have to go through and manage myself what I would like to actually exist in the Cloud.

Alexi T.

Founder

Entertainment, 1-10 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

5.0

Customer Service

1.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 17, 2022

"iCloud if your team uses the Apple ecosystem"

Pros: I strongly believe that a team using Apple products will benefit from the integration with Airdrop and other Apple-branded local storage solutions that can be mirrored at the office and in the cloud.

Cons: What I dislike about the software is how sometime it refuses to sync for absolutely no reason, and there is no way to force a file to sync without going all nerdy about it. There needs to be a button for this.

Switched From: Google Drive

Sandra K.

CMO

Internet, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 29, 2022

"Integration is a key!"

Overall: There is plenty of benefits while using cloud. Besides the obvious (easy access to photos and files which I can easily open on any apple device where I have an account) I know how much I will pay for it and I know how much space i still have on the cloud. And I like this clarity.

Pros: My whole family is using cloud. It’s easy and convenient. We can share all the photos and files between us all so I like how it’s synchronized and automatic. I love that I can watch my photos from different apple equipment - phone, iPad or Mac.

Cons: Sometimes when I have poor connection I have difficulties with download something from cloud.

Daniel R.

Case Manager

Insurance, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 30, 2023

"Every under the cloud"

Overall: Overall the experience has been fantastic as all important documents photos and video are securely kept.

Pros: I like that files are always readily available and accessible at the tip of my finger tios whenever and whereever I need them.

Cons: There is nothing to dislike as all files are safely secured without having to worry if certain documents are required all of a sudden.

Yrene Y.

freelancer

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 24, 2023

"good storage"

Overall: For me the most important thing is the memories and I have all the photos of my family within reach

Pros: I love having everything safe automatically stored without me doing it

Cons: Having to pay for more storage should be unlimited

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: I love everything Apple

Vikram H.

Lead Accountant

Accounting, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 23, 2023

"Icloud Review "

Overall: Overall I have had a fantatsti experience iwth Icloud it has genuienly mademy life a lot easier in many different aspects.

Pros: I love How easy it is to use. I have been an apply user for many years now and the fact that I have not lost any of the important information as I have upgraded my phone over the yeasr is amazing. I have my phone numbers and contacts in the cloud so that we I get a nw phone it is super easy to just sync up all of my information.

Cons: I wish the free storage offered was a little higher becasue I feel like it fills up so quickly.

Francois Pascal N.

Service provider

Internet, 1-10 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 30, 2022

"Very good tool to store, share and restore files on your Apple devices"

Pros: What interested me most about this tool is its ability to automatically restore files on new Apple devices

Cons: What bothers me a little about this tool is its limitation of user options when migrating from Apple to Android

Switched From: OneDrive

Francesca P.

Review

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 21, 2023

"Apple the best ever"

Overall: I would suggest it to my friends, colleagues and family. I’m very happy with it.

Pros: I use ICloud everyday to save files, documents, photos and other stuff important to me and my job. The backup is easy and I automatically have everything updated on my iPhone, my iPad and MacBook Air

Cons: Everything is perfect. Everything works and I have no complains.

Nabil Z.

Teacher

Education Management, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 8, 2023

"My Review about icloud"

Overall: its seamless integration with Apple devices, user-friendly interface, and robust features.

Pros: Seamless Integration with Apple Devices: I appreciate how seamlessly iCloud integrates with Apple devices, including iPhones, iPads, Macs, and even Windows PCs. This integration allows for easy access to files across multiple devices, with changes automatically synced in real-time. i find this feature convenient and efficient for my workflow.

Cons: Storage Limitations: i have expressed dissatisfaction with the limited amount of free storage provided by iCloud. While iCloud offers various storage plans for purchase, the initial free storage allocation may not be sufficient for me with large amounts of data

Brian S.

Owner

Media Production, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 19, 2022

"iCloud Synplicity"

Pros: I love that this is just functional and built in on Apple products but that you can still access many of the features through the web as well so with that you can get your data and services on non-apple devices.

Cons: One thing I don’t like is how they hand the new email domains. I would love to setup email only accounts or groups instead of having to make family accounts with access to all services (which is limited to 5 in a family)

Reasons for Switching to iCloud: I switched because of the pricing for email under my own domain for home usage.

Kasthuri Arachchige R.

Student

Computer Software, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 16, 2021

"For apple users "

Overall: If you are an apple or mac user, this is very useful application for us.

Pros: All other apple products, it’s very easy to use and it has a user friendly interface. ICloud backup function is really cool because it will be notified when backup fails. It syncs my photos videos documents and etc... it really helps to access them with any of my apple devices.

Cons: Well, when you are sign up for iCloud it offers 5GB free storage. But, according to me it’s not enough very much. However, we can extend our storage. Another bad thing is it does not available for android platform.

Hope V.

Education Assistant

Museums and Institutions, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

3.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 9, 2020

"iCloud Review"

Overall: I like iCloud because my photos are the most important thing on my phone and it holds them. I do photos for personal use and for work. I have found recently that it seems to be filling up more quickly and I am regularly having to go in and delete a ton of stuff (I do pay for upgraded storage already). It seems like I am deleting things weekly now. Regardless, I am not going to stop using it because it holds really important things for me.

Pros: Things I like: - backs up my info everywhere - can hold quite a bit - easily accessible

Cons: Things I dislike: - storage seems to fill up quickly - taking things out of iCloud doesn't always give you much more storage

Verified Reviewer

University Student

Computer Software, Self-employed

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: GetApp

April 2, 2020

"Great Storage Choice For Apple Users!"

Overall: Keep documents and memories safe with iCloud, a great cloud storage solution for all Apple Users

Pros: iCloud is great for backing up whatever information you want to keep! Especially photos and messages that you don't want to lose. iCloud will have everything backed up and you won't have to worry if you lose your phone, iPad etc. Your memories will be saved on iCloud and won't be lost!

Cons: iCloud works pretty well and stores everything in a safe location. The only con about iCloud is that whenever you're close to running out of space it keeps alerting you that it's running out and asks you to expand storage space very consistently. Also, maybe a bit more storage space for each account would be better, rather than the default 5GB.

Maria Teresa O.

Real Estate Agent

Real Estate, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 19, 2021

"One of the best cloud services"

Overall: It is perfect if you have multiple Apple devices. Helps you integrate and back up all your information while keeping it safe and available.

Pros: I love how this is integrated into all my devices. Allows me to access photos and videos from my phone and iPad while keeping a back stored in the cloud. It also increases my storage space when my hard drive is full.

Cons: It does not work as well with my Windows computer, which makes it a bit annying. I have to manually log in through the browser and it is nowhere as easy. It is also a bit expensive given that many similar services are free.

Cesar S.

Team Lead

Consumer Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 6, 2022

"I am an Apple junkie. "

Pros: I love everything apple. Their ecosystem of interconnecting devices with a simple cloud bridge works wonders. iCloud helps me maintain my family safe and secure. It keeps the little ones from accessing things that they should not be, and makes memories shareable with ease. No more downloading and saving before emailing or texting a photo, like the good ole' days.

Cons: It can get pricey if you get all the bells and whistles. Then again, its Apple. I would have A LOT more Apple products if I could afford them.

Nikki M.

Content Creator

Online Media, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 29, 2022

"An easy way to store my files"

Overall: iCloud is very convenient for me to access files between my phone and desktop. I don't have to worry much about using up the memory on my devices since my files are stored in the cloud. Sometimes the syncing does not happen right away and will require me to restart my phone for files to load, which is not detrimental but can be inconvenient. I still have photos and videos from several years ago safely stored, which gives me comfort.

Pros: I like that I can access my photos, videos, and other files on multiple devices without crowding the memory on my devices.

Cons: iCloud is priced quite high. But I need it, so I pay for the upgrades when I need them.

Nicolas E.

Head of CRM

Entertainment, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 30, 2023

"Must-need tool"

Pros: I love how the documents and files are saved across all devices seemlessly.

Cons: As a daily user of icloud, synchronization of files is a breaze. The only issue is how those files are saved and how accessible they are on the phone. If i search the document I will find it however the location of the saved file is a bit hectic at times.

Rachel P.

Administrative Assistant

Real Estate, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 9, 2024

"Great Storage Option"

Pros: It is an easy way to store lots of things for both business use, but not only for that, it can also be used for your personal use as well. When files need to be backed up but you don't want them to tie up space on your actual PC, this is the answer. It's a very user friendly way of storing what you need and still having it at your fingertips when needed.

Cons: You have to wait a bit sometimes for the files to download depending how many you have and how big they are.

Briana L.

Daycare provider

Education Management, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 9, 2022

"I love iCloud "

Overall: I love that I have a place where I can store all my documents and even photos. I like how it links up across all my devices making it really easy to access them when needed! Truly enjoy using iCloud.

Pros: I love that my documents that I’ve worked really hard on are in a safe place. I cloud is super user friendly and is easy to access on all my apple products.

Cons: I wish they would offer a little bit more free storage instead of having to pay for extra but at the same time making sure my documents are stored safety is important so I will lay for the space if needed.

Gaius J.

Intern

Computer Software, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 17, 2021

"Best Cloud Storage for ios "

Overall: I really have a very good experience for almost the last 2 years working with this software. It can be used to store my work files and document, along with my personal files like my picture and video from the phone. I would suggest all Iphone users to use this software.

Pros: iCloud gives a protected, online stage for report and information. You can utilize iCloud to get to rich media, for example, TV shows, tunes, photographs, applications, books, and motion pictures from all your cell phones. I have been using it since i bought an IPhone. I like it because it gives us an advantage of free 5 GB storage. It is not so costly for the extra storage.

Cons: It is simply helpful to utilize it with Apple item. Other than that this is a very good cloud storage.

Ignacio G.

researcher

Chemicals, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 28, 2022

"The best system in the iOS environment"

Overall: There is no better software for your Apple devices. It synchronises automatically and your files are always accessible across devices while being safely stored in the cloud. None of the competitors will have the same level of integration and you may find yourself without access in the most critical moments!

Pros: Its integration with the Apple ecosystem makes it ideal to store and handle documents across devices. Its advanced encryption also makes it appealing to handle sensitive data.

Cons: It does not work as well on non-Apple products, but only because of how well it works with Apple!

Krystal K.

Publisher

Media Production, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: GetApp

May 22, 2021

"iCloud is is good foremail storage"

Overall: iCloud syncs up all of my emails and contacts. The search function works well and the interface is clean. iCloud is reliable and security is good.

Pros: I use Mail in iCloud for email service. I use it on my iPhone but also on all my other devices to check my email, and everything is synced across devices. I love the clean interface of iCloud for accessing any of the apps within iCloud, not just Mail.

Cons: Sometimes files don't sync up properly or the server is down. This does not happen frequently, but when it does it is annoying. Customer service can be slow and frustrating.

Verified Reviewer

Head of Operations

Marketing and Advertising, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 23, 2023

"Practical and intuitive"

Overall: Besides being easy to use, I am impressed with how quickly Icloud can integrate information as we change devices and/or purchase new products.

Pros: Not having to worry about saving files, photos and other documents in several different cloud tools, or running the risk of losing everything for some reason, helps me a lot in my daily life. In my personal or work tasks, I always rely on Icloud's resources to ensure that everything is always 100% safe.

Cons: The only downside, in my opinion, is that the free storage space could be a bit larger.

Verified Reviewer

FRONT END DEVELOPER

Information Technology and Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

2.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

October 6, 2022

"Buen servicio para guarda información e manera segura en la nube"

Overall: excelente servicio si quieres guardar datos, fotos, notas de manera privada en la nube puedes acceder desde los distintos dispositivos siempre y cuando hagas la validación de los dispositivos

Pros: excelente servicio si quieres guardar datos, fotos, notas de manera privada en la nube puedes acceder desde los distintos dispositivos siempre y cuando hagas la validación de los dispositivos

Cons: Se le podrían agregar mas herramientas de almacenamiento solo tiene las básicas y aunque es importante podrían incluir mas herramientas como almacenamiento de archivos

Jeanne B.

Manager

Consumer Services, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 7, 2022

"I love iCloud; it is the best cloud-based storage."

Overall: I love that I can save my business files online and have access to them across my devices. This saves me so much storage too on those devices and I am able to keep my files organized in folders even across my devices.

Pros: It's so useful to my business that I can upgrade to extra storage for such a small price and adjust every now and then based on my storage needs.

Cons: I noticed, especially on the mac that I use for the business that even though I save my files to iCloud, I can still see the tons of files I have in my recent files.

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: I chose iCloud instead because it does not require me to log online like Google Drive.

Coleene S.

Independent beauty consultant

Cosmetics, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 15, 2021

"This is a great product"

Overall: I love this product, it's no need for me to worry about anyone getting access to my documents or photos

Pros: I like that I can store not just my photos but my documents in a safe place, and have access to them whenever I want, I can access them from any of my apple devices, the prices are not bad for the storage space that I need, it's very reliably, and your files are automatically back up, it provides you with the best security and it's very user friendly

Cons: You will need to be on your apple devices to access your file, not sure about accessing it from

Mahmoud H.

Electrical Engineer

Computer Software, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 21, 2022

"One of the best cloud storage solutions!"

Overall: iCloud is a lifesaver. I haven't carried my laptop with me for the past year and it's been great. I can take a photo on my iPhone, edit it, and then email it to my manager all from iCloud. It is so easy to use and I never have to worry about breaking down or forgetting something at home as iCloud syncs most of the things.

Pros: I can't say enough nice things about this product. It's stable, efficient, and incredibly smooth to use. But it's so much more than that: it's trustworthy and secure too! Every time I'm away from my computer, I don't worry about the files I've been working on because they're safely backed up and accessible no matter what. I'm so grateful for this product.

Cons: I was really excited about iCloud when I first signed up for it. It's been good but I have found that it doesn't always load the files correctly and takes just a little too long to get them done. The thing I like least, though, is that it doesn't sync all of my documents.

Zenith S.

Salesmen

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 2, 2020

"ICloud Paved The Way Of Backing Up Files For The Safety Of The Future"

Pros: What I liked most was the fact that it works in with my Apple iPhone 8 As it Did With My Apple iPhone 6s. I like how it is adaptable and always strengthening updated software and how I know that for a fact all my data that iv used ICloud to Backup Is safe and I don't have to worry. Reliable.

Cons: I can't really say that the iCloud software is the type of software where I have anything bad to say. It does its Job and I believe without it the world would be a different place. I don't "Not Like" Anything About It. All positive from me.

Gabriel N.

Admin

Commercial Real Estate, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 30, 2023

"iCloud is Vital to my File management"

Overall: Extremely useful overall. Very resourceful. Happy to have it as one of my tools.

Pros: Seamless use between devices. Works great as a backup storage system, particularly for when I'm working from home.

Cons: The ratio of of price to storage capacity could be better. I've had to upgrade my plan twice despite my use for it not changing much.

Bruna B.

Redatora

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 24, 2022

"Prático e rápido!"

Overall: Não ter que me preocupar em salvar arquivos, fotos e outros documentos em diversas ferramentas de nuvens diferentes ou correr o risco de perder tudo por algum motivo, ajuda muito em meu dia a dia. Em minhas tarefas pessoais ou de trabalho, sempre conto com os recursos do Icloud para seguir tranquila de que tudo sempre estará 100% salvo.

Pros: Além de ser fácil de usar, me impressiona como o Icloud consegue integrar rapidamente as informações ao trocarmos de aparelhos e/ou adquirirmos novos produtos.

Cons: O que menos gosto no Icloud é a questão do valor, que nem sempre é tão acessível.

César C.

Computer engineer

Computer Hardware, 1-10 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

3.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

March 30, 2022

"The key piece of the Apple ecosystem"

Overall: In my personal experience with iCloud, I think it is an excellent service if you are part of the Apple ecosystem, because of the good integration it has with the other applications, it seems to me the best cloud storage option. Space expansion prices do not seem exaggerated either. iCloud is a very good service.

Pros: One of the best things that iCloud has is its synchronization, it works really well between devices, the handling of data and documents is safe, which is great. But the best thing about iCloud is its integration with the Apple ecosystem, it is essential for the proper functioning of other IOS applications.

Cons: I don't like the optimization it does on non-Apple devices, it works very slow and many features are lost along the way. The web version of iCloud is very poorly optimized.

Alternatives Considered: Dropbox Business, OneDrive and Google Drive

Wendy T.

Owner

Animation, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 25, 2020

"icloud"

Pros: Most likely if you have an iPhone you will you other apple products! For me, i have an iPhone and MacBook and what I like about Icloud is the ability of information and data to be seamless integrated from products to products. iCloud has never failed me in syncing data from my old iPhone to my upgraded iPhone in the past!

Cons: In my experiences with iCloud I don't think I've ever had a disappointing moment. One thing I would point out is that it would ask us to buy more storage once we ran out of place to store our information.

Jazmine H.

Development Director

Non-Profit Organization Management, 11-50 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Customer Service

3.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

July 4, 2020

"iCloud takes time"

Overall: I know if I just take the time to learn it, I would have a better understanding and I will like it more. Til that time, it is just being used at the minimal capacity.

Pros: I like that it is easy to save pictures and things I want to save and I am able to get it back if anything ever crashes.

Cons: It is confusing to use and many times I am not sure what or where I am saving things like music. I can't find it (even though I know it must be there) it is just lost in the cloud. I feel like you need to be a techy in order to fully appreciate how to utilize it to the fullest capabilities.

Laila Edelyn Villanueva D.

HROM Supervisor

Real Estate, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 10, 2023

"icloud fan"

Overall: Fantastic and affordable storage.

Pros: Been using iCloud since 2012. This is very helpful, especially in storing a lot of photos, videos, and files. Super great storage of all time. You can have a lot of space on your phone by using iCloud. Great!

Cons: I haven't experienced any difficulty since I started using iCloud.

Khirod P.

Store Owner

Arts and Crafts, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 14, 2022

"best app for managing and syncing data with privacy controls"

Pros: I have been using iCloud for the past few years and it has been an invaluable tool to keep my data synced between all of my devices. I love how easy it is to set up, as well as its privacy features that allow me to control who can use my data and what they can access. It's saved me a lot of headaches in the past.

Cons: not accessible on android and windows devices

Switched From: Google Drive

Emmanuel O.

Marketer

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 9, 2021

"Good Storage Space"

Pros: I never regretted buying space on iCloud. It has allowed me to keep most of my marketing designs, marketing videos, files, my family memories. I'm not limited when I want to log in to it anytime. And I get my files. When I lost my iPad, I just logged in to my cloud and got all my files back. It's a game-changer. And I can transfer my files to anybody. You won't even notice that your files are kept there.

Cons: Monthly subscription has been a little issue I have with them, but apart from that I love it real good

Kimberly C.

Manager

Food & Beverages, 201-500 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 9, 2022

"Love my icloud"

Overall: I've always had very good experience with icloud.

Pros: I like having everything I need in one app. I can take everything I need wherever with my icloud.

Cons: I don't like that it's only for apple products.

Switched From: Microsoft Excel

Reasons for Switching to iCloud: To accommodate my needs.

Angelique K.

HR & Operations

Marketing and Advertising, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 7, 2022

"iCloud - easy to use storage and cross-device document saving "

Overall: Overall I think if you are looking for a place to store your documents, images and information then the iCloud is the perfect place - it’s built to sync really well with all Apple products and is safe and reliable.

Pros: The iCloud is absolutely integral to ensuring that files and folders on devices are safely stored online and easily accessible when needed. It gives real peace of mind that even if something happens to your device there is a back-up in the cloud that allows you to set-up your device again with little document or image losses.

Cons: There is not much to dislike about the iCloud - it’s super easy to use and set up and back-ups happen in the background without you even knowing.

Melissa R.

Owner

Apparel & Fashion, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

September 2, 2023

"iCLOUD"

Overall: Great for emails, files and memories. iCloud is like no other app, it's very different and nice.

Pros: iCLOUD lets you store mostly everything and it's a safe place to keep your files, photos and more. Highly recommended.

Cons: I love everything about iCloud. Simple, easy, tons of storage space and cool. I will continue to use icloud.

Verified Reviewer

Ed Tech III

Education Management, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 31, 2022

"Storage & more"

Pros: iCloud is accessible from any device, which is the part that I love the most. If I'm at work and my phone isn't handy, I can log in to my iCloud account online. This is helpful when looking for a specific contact, a photo, a saved note, etc.

Cons: I dislike that each amount of storage costs more, but I totally understand it. Because I have so many photos and things saved, I needed to upgrade recently to a more expensive plan. This is totally worth it though, because I can store hundreds or thousands of things in the cloud.

Verified Reviewer

Senior Backend Engineer

Computer Software, Self-employed

Used the software for: Less than 6 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 10, 2021

"the best option if you have ios"

Overall: i decided to move from gdrive since i have already two devices with ios and thats imho the point when you decide to use icloud im super happy with it and would not change it for any other option in the market

Pros: icloud is not an app or a service or a client or anything like that in ios it is part of ios so managing your cloud is so simple as managing a local folder of your device it is intelligent enough not to sync your files at full speed and collapse your internet navigation when you are using the device but prefer to do it when the device is sleeping or you are not using it love it

Cons: honestly nothing it is the perfect solution but only if you have ios otherwise take another option like gdrive/dropbox

Switched From: Google Drive

Reasons for Switching to iCloud: ease to sync files from my ios devices

Ashfaque S.

digital marketer

Information Technology and Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 16, 2023

"Love Seamlessly integration with all of my Apple devices"

Overall: Overall, I would highly recommend iCloud to anyone who uses Apple devices and wants an easy and reliable way to store and sync their data across all their devices.

Pros: I have been using iCloud for several years now, and overall, I find it to be a very useful and reliable service.

Cons: The only downside of iCloud is that the free storage capacity is limited to just 5 GB, which can quickly get filled up if you have a lot of photos or other data. However, Apple offers various pricing plans for additional storage, which are reasonably priced.

Sebastian D.

Administrador

Farming, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 19, 2023

"Gran plataforma de gestion de informacion y autogestion"

Overall: Ha sido buena hasta que llegué a la capacidad máxima de almacenamiento y aumentar la capacidad significa un costo alto.

Pros: Lo fácil que es usarlo. Además de que se puede usar tanto en computador como en teléfono o Tablet.

Cons: Lo que menos me gusta de iCloud es la relación precio capacidad de almacenamiento. Podría ser más económico.

brauli jose P.

braulio online

Sports, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 5, 2022

"I like it a lot because of the security it provides to my files and documents"

Pros: the special thing about it is its security its warning sequence to intruders or people trying to access from another device the ease of use from my own iphone also the low price is what makes icloud the best and even better if I change from iphone to When I enter my email I have all my documents intact without worrying about losing any of them, that makes it even more reliable

Cons: that due to its security if I forget to remove it from my old device or I forget the password it is very difficult to recover it

Verified Reviewer

Student

Education Management, 1,001-5,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 6, 2023

"i love iCloud "

Overall: I love using my iCloud and the cost of updating it is reasonable

Pros: It is considerably easy to use and safe.

Cons: Sometimes the need for authorization and permissions is annoying but then again it’s needed

Switched From: Google Drive

Eduardo S.

Uso

Import and Export, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 12, 2023

"iCloud e sua segurança "

Overall: Como havia dito, eu com toda certeza confio muito no sistema por conta de sua criptografia, fazendo então eu consumir produtos Apple

Pros: O que me faz mais amar o iCloud é a segurança que me traz com arquivos, trabalhando com uma das maiores criptografias

Cons: No momento é somente a obrigação em sempre ter que comprar armazenamento.

Verified Reviewer

Producer / Director

Entertainment, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 19, 2021

"Sync and forget it!"

Overall: I’ve been using apples cloud services since the beginning. I’ve always thought that it’s a great service and I’ve never had anything but positive experiences with it. Even when they upgrade and change things, it’s just getting better and better!

Pros: iCloud is perfect for anyone that has apple products. Apple has done a smashing job of integrating their ecosystem with all of their products. It’s fast and super easy!

Cons: I use too much space and I’m constantly trying reduce the amount of data that I am storing on the cloud. It’s just because I want to reduce my monthly costs.

Pauline B.

Free-lance

International Trade and Development, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Features

5.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

November 12, 2022

"Tu DOIS avoir iCloud!!"

Overall: J’utilise iCloud pour enregistrer toutes mes informations(contact, photo, vidéo, audio et document )sur le stockage

Pros: Avec iCloud, il n'y a aucune limitation de la taille des fichiers que je télécharge sur le stockage. Changer de téléphone à mon ne pose plus de problème car [CONTENU SENSIBLE] permet de sauvegarder et recopier les fichiers très rapidement à l’aide de l’identifiant apple

Cons: Lorsque le stockage est plein, il faut payer pour augmenter son espace de stockage… mais ceci est autant avantageux qu’inconvénient

Temple B.

Co Owner

Automotive, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 22, 2023

"This is the best and I stand behind it........Always!"

Overall: Great and cant complain and never have we absolutely love it!

Pros: We have a critical need to make sure there are before and after photos of our jobs and icloud always delivers!

Cons: The is not a negative I can say about icloud other then why isnt there other software programs like this thats simple and affordable!

Angelo C.

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

November 2, 2018

"Works great within the Apple ecosystem"

Pros: iCloud has come a long way on iOS. Finally you have the app files on iOS which allows me to complete tasks on my iPad with easy. Previously I might have preferred my mac for most paper work. But nowadays through iCloud and the other features of iOS I can really move forward fast with my problems on the go or during meetings. My favourite feature: Syncing the Mac desktop and documents folder with my other Apple devices.

Cons: iCloud works on all my Apple devices but for non Apple platforms only on Windows with subpar support.

Nick K.

CEO

Information Technology and Services, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Customer Service

2.0

Features

2.0

Value for Money

5.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

August 28, 2023

"Definitive solution for personal Mac/iOS usage, not suitable for business use"

Pros: Very tight integration with iOS and MacOS devices. Document suite and file storage suitable for personal use and light business use.

Cons: Controls and feature set are definitely designed for personal and family use, which it excels at. For business usage it lacks many of the features required.

Lianne W.

Owner

Furniture, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 2, 2022

"Most secure and reliable cloud storage app you'll ever find"

Pros: I've been using iCloud for years and I can say with 100% certainty the level of security it provides is second-to-none. The ease-of-use, seamless integration with my iOS devices and usefulness of the service are unmatched. And ever since they improved their security updates, I can confidently say that iCloud is the most secure and reliable cloud storage app in the whole world!

Cons: No cons for iCloud. Its secure, never crashing or never causes any problems with my data.

Rebecca E.

N/A

Individual & Family Services, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

June 15, 2020

"Helpful for Apple users"

Overall: My overall experience with using icloud has been very good! I have actually recommended it to family members.

Pros: I love how easy it is to use. When using it on my phone all I need to do is have my phone charging overnight and it will automatically upload all of the new items that I have added to my phone throughout that day.

Cons: I don't like that in order to increase storage space you have to pay a monthly fee. It would be much better for their customers if they increased storage the longer that you are a customer using their product.

Max B.

Business Consultant

Logistics and Supply Chain, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 14, 2021

"Apple's iCloud is the most stable and user-friendly software for keeping documents in the cloud"

Overall: Overall, iCloud has never let me down in the last 8 years of usage. It works remotely and everywhere you have a stable internet connection. I would recommend it to every Iphone, Ipad or Imac user!

Pros: It takes only minutes to set up an Icloud account that is connected to your iphone or other Apple devices. iCloud works very well for collaboration with others and other devices.

Cons: The product costs a lot of money in comparison with other products. The only reason I use iCloud is because I only have Apple products. Kinda smart move from them off course.

Somi L.

Senior Project Manager

Architecture & Planning, 11-50 employees

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

1.0

Customer Service

1.0

Features

1.0

Value for Money

3.0

Likelihood to Recommend

2/10

Reviewer Source

Source: Capterra

April 28, 2022

"Difficult to use and expensive "

Pros: iCloud did become easier to use along the years but I still do not believe that it's the best cloud system out there. I only use it because I have an iphone but even for loyal iphone users, they charge so much for limited space.

Cons: The fact that they only allow you a small storage for free, also the fact that it wasn't user-friendly although it did become better over the years. The cloud should really be more generous for iphone users and shouldn't be charging so much for limited space.

Shahila A.

Business Development Manager

Financial Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 23, 2021

"Great for keeping personal files"

Overall: All the data on my iPhone can be backup on the icloud, which really a advantage when i am changing my device. I don't have to manually transfer the data from my old phone to the new phone, as all the data is on the cloud.

Pros: I have never afraid of my iPhone running out of space as all my files are stored on this software and it will automatically saving all the media folder that i have choose on the setting.

Cons: There are some issue that people icloud has been breach and data has been leaked. I take it seriously and had adding more security to the account.

Tehilla K.

Marketing Associate

Education Management, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

August 23, 2023

"Great for sharing pictures and videos in large quantities"

Pros: I often use icloud to share pictures and videos from events with my colleagues. It's much easier to share an icloud link than to send them individually

Cons: It would be helpful to integrate icloud with android software so i can share pictures and videos through icloud with android users

Eric B.

Technical Training Mgr

Computer Software, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

December 17, 2021

"Great Cloud Storage, especially for Apple users"

Overall: Any time of file/folder sharing with others is incredibly easy.

Pros: If you're a user of Apple products (Mac, iPhone, iPad, etc.), iCloud is far and away the best, most seamless cloud storage out there for you. Fast, seamless integration, easy to identify which folders you want to sync to the cloud, easy to share folders with others.

Cons: Honestly, I can't think of any negatives, unless you're not an Apple user. In that case, there might be better options out there.

Reasons for Switching to iCloud: More seamless integration with Apple devices.

Rita J.

Head of Partnerships

Computer Software, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 2, 2024

"Can't live without icloud"

Overall: Fantastic, very happy with the experience and seamless interface.

Pros: Keeps everything in on place, easy to store files on mass, images on mass and share images. Can link together all devices via iCloud which makes life easy.

Cons: Monthly payment seems to jump quite a substantial amount from storage.

Atul D.

Owner

Computer Hardware, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 14, 2022

"ICloud "

Overall: Great

Pros: Storage management in iCloud is very useful for any organization.

Cons: Though the setup is bit tedious job.. should be easy for any user..

Alternatives Considered: Amazon S3 and Zoho Desk

Reasons for Choosing iCloud: Have used it earlier..

Aisha J.

Student

Education Management, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

March 19, 2024

"Great when you pay for it "

Pros: If you use more than one apple device you will see how great it works across devices. It's almost seamless and the features are great

Cons: The free version does not do it much justice. You don't really see it's potential. It's almost like the plan is to frustrate you into subscribing

Ben F.

Owner/photographer

Real Estate, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 5, 2023

"A great option for cloud storage "

Overall: Overall I have had a very positive experience with this software. Very user friendly and provides an easy sense of security.

Pros: Integration with my business was extremely easy especially since I use other apple products. This is an easy cloud storage option for iphone and mac users because it is seamlessly integrated with apple devices. No need to download a new app or get to know a new software.

Cons: I have not come across any major issues with this software. It works great for me as is.

Brandy R.

Secretary

Government Administration, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 9, 2021

"Everything is in the cloud!"

Overall: I really appreciate how efficient iCloud is when it comes to automatically backing up my iPhone.

Pros: iCloud is a lifesaver when it comes to making sure everything on my phone is back-up and saved. iCloud is inexpensive, if you need to upgrade your storage it costs little to nothing. I really like how everything on my iPhone automatically is saved to the cloud, from my photos, contacts, notes, emails, and etc.

Cons: The only con I have about iCloud is that if you want to access it, you have to have Internet connection.

Vinayak S.

AGM

Information Technology and Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 6, 2022

"Cant beat it"

Pros: Whatever Apple produces is just great however it comes with the cost. As all my devices are now Apple so cloud storage comes in very handy, as i dont have to worry about moving and changing devices. If you can afford it then it is great

Cons: Only thing Apple should think about is how much storage one gets should depends on the number of devices not on account basis as the space is limited and with more devices it runs out very quickly. So if you want to use more space then it comes at a great prices

Michelle B.

Accountant

Accounting, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

2.0

Customer Service

5.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 17, 2022

"I cloud is necessary of you own an Apple iPhone."

Overall: I love the I cloud I use it and it has saved me from several problems in my life.

Pros: It is very necessary to have this when you want to back up the iPhone these days. And if you want to integrate it into your computer.

Cons: It is very complicated to do and it does take several hours to get assistance from Apple but when they do help you it is great to learn from them. Plan on using around 3 - 4 hours to complete a task but it is worth it to pick their brains and get as much information on how to do things.

Stefany C.

LTL & Compliance coordinator

Logistics and Supply Chain, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"Access everywhere!"

Overall: The best of iCloud is that you have everything in your account that can be use it anytime everywhere

Pros: You can have access to all your files ( including photos, documents, PDF) in all your apple devices if they are synchronized. Data is always available and you are not afraid that you might lose information if a device is lost or broken

Cons: It could be better if you can access to your photos on icloud without wifi or data. Also, it would be awsome that documents can be fixed on the phone

sander V.

teacher

Education Management, 51-200 employees

Used the software for: Less than 6 months

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 7, 2021

"The review of iCloud"

Overall: Overall i am satisfied with this software, and it is now a software and a service that i use and depend on daily.

Pros: iCloud is a online data cloud which allows you to store files and documents in the air. Some online storage is free but if you want use it professionaly, you must get a subscription. iCloud is not any other cloud service, it backups and uploads your pictures and files. It saves every peace of information linked to your icloud account. Starting with contacts and notes and ending with pictures and videos.

Cons: You can only use its full potential when you use it on Apple devices, because all the hidden features do not work in other platforms. Alos the entry level free storage i bit to small.

Switched From: Google Drive

Tiago M.

Translator

Translation and Localization, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

November 16, 2021

"A great secure cloud storage"

Overall: I use iCloud and I would definitely recommend using it, as long as you have an Apple device. It makes storing files so simple that you won't feel the need to change to another cloud storage provider.

Pros: iCloud offers a secure system of cloud storage at an affordable price. It's very easy to use and allows people to quickly share files from an Apple device to another.

Cons: Even though iCloud is great for Apple devices, it's not so good for Android devices. If you start using an Android, iCloud probably won't be the best option for cloud storage.

Janice S.

Managing Partner

Marketing and Advertising, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 13, 2022

"iCloud is the superior cloud storage for Apple Users"

Pros: What I love most about iCloud is how seamless it is with my Apple devices. It's convenient and quick to have all data synced between my phone, computer and iPad. It also helps to keep my actual hard drives more free, which makes them run quicker. I also like how Apple has desktop sync, which has saved my butt many times.

Cons: This only happened one time and it's my own fault— I deleted a message thread on my phone thinking it was synced on other devices, and it wasn't, and I lost it forever. It was my own fault and I have since updated my settings. But it's a good idea to make sure everything is set up correctly, prior to doing something stupid.

Moses E.

Reviewer

Higher Education, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 3, 2021

"Review for iCloud "

Pros: I can literally access my information and files across all my devices, not just in my iOS devices. The two factor authentication makes me feel safe about my Information and files. I recently upgraded to a family storage plan, and I love the fact that I can monitor and restrict my kids activities on the go.

Cons: One major thing I don’t like is the regular GB allocation, 5GB is really small. Another is the fact that I get to lose access to my files whenever I fail to renew my subscription.

Arturo L.

Web Developer

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 10, 2022

"If you are an Apple user, this should be your primary cloud."

Pros: Its simplicity of taking to apply a few buttons so that your gallery and so on is being uploaded to the cloud, just as its initial price of 50 GB is too cheap compared to other cloud services is very convenient for iCloud. Also, the access you can do from any Apple device is essential to send documents, and having them on hand is primordial these days.

Cons: The interface is practically perfect, in this case I don't have many negative things to comment on.

Luca B.

President

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 30, 2021

"iCloud make my iPhone backup safe!"

Pros: That all my pictures are automatically stored in the cloud, keeping my iPhone light and the picture safe. Same for the backup of the iPhone!

Cons: I actually don't have anything to complain about... it's a simple yet well-done cloud service, well integrated with all the Apple products.

Reasons for Choosing iCloud: iCloud isn't the only cloud service I use at the moment (I also use Google Drive), but I choose to keep using Apple's service because is simply working perfectly with my Apple devices!

Earl G.

Supervisor

Hospitality, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

April 14, 2022

"I cloud is good but could be better compared to competitors. "

Pros: What I love the most about the software is that is easy and very convenient to use when you need it ASAP.

Cons: The search and sort feature need to be tweaked a bit especially when you have a business that uploads lots of documents to icloud and may need a certain file right away.

Switched From: Dropbox Business

Reasons for Switching to iCloud: Thought Dropbox was great until I was introduced to icloud and have used Icloud ever since.

Osamu K.

Schedule Engineer

Oil & Energy, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 9, 2023

"Easy to storage photos and videos"

Overall: It is very easy to transfer any data from old iPhone to new iPhone by using this iCloud. I believe iCloud prevents many users from switching to android smart phones.

Pros: It is very easy to storage photos and videos into iCloud. It is very important thing when we purchase new version of iPhone.

Cons: A free storage volume is very limited and it takes much money to expand the storage volume for storaging all photos and videos. If we can select the photos and videos which saved in iCloud, we would save some money.

Kate I.

Chiropractor

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 13, 2022

"Great option"

Overall: Overall it's great - a way to use less storage space on your devices and save money on your hardware. In addition in is an extra layer of protection against information loss when it's not just on your hardware

Pros: I love how easy it is to use across your devices and that they ability to share the documents/stored files is simple,

Cons: Overall there aren't any cons, sometimes it does save information to different devices in my network when I didn't think it would but in the end that ends up being user error when I haven't set the settings properly

Efrain H.

Desarrollo de software

Mining & Metals, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 7, 2022

"Practico y facil de usar"

Overall: durante todo este tiempo de uso me a resultado muy practico y eficiente

Pros: El poder acceder a mis archivos desde cuaquier lugar , dia y hora siempre están disponibles, la sincronizacion es super rapida y practica

Cons: muy poco espacio para la version gratuita

Switched From: Dropbox Business and Google Drive

Reasons for Switching to iCloud: La interface , el uso y la facilidad de implementacion son super prácticos asi como el precio

Caleigh N.

Sales Planner

Sports, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

1.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 29, 2020

"No other option "

Overall: Overall it is worth it. I wish there was a easier way to clear out storage.

Pros: I like that it is easy to use with all my apple devices. If anything ever happened to my phone I have icloud. There really is nothing else better to use.

Cons: Its expensive. I feel like when I run out of memory I am frequently updating my plan to add more space. Over time I forget what I even have stored! One complaint is password recovery is a pain. I am not asked to sign in often so I am constantly locked out when I am on a new device.

Bradley D.

Academic Systems Coordinator

Higher Education, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 6, 2022

"iCloud is the best solution for data backup and sharing."

Pros: I love the family sharing sharing feature. I can pay an affordable rate to share my cloud storage with my family. Uploading and downloading is fast and secure. Anytime I upgrade my devices, I can rely on my data to be fully transferred.

Cons: I cloud works best with Apple products but can sometimes have trouble when sharing to other non-apple products. While it can be installed on Windows, it can have trouble with sharing permissions. I would not recommend for Windows or Android devices.

anas A.

ofsare

Capital Markets, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 28, 2022

"ICloud Review "

Overall: Wonderful, I am completely satisfied with the free service provided to me and I look forward to increasing the storage space in the near future

Pros: One of the most secure storage places is Apple's private cloud and cannot be hacked. It also allows quick access, save important tools, and ease of synchronization. It also maintains the same quality in files and can be shared with family members at any time.

Cons: The only negative is the storage space is small compared to some other products, which will be announced by 2022

Ernesto B.

Ayudante

Design, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 4, 2022

"Una de las mejores aplicaciones de gestión de datos en IPhone "

Overall: Una gran experiencia, guardo todo en iCloud y no tengo temor a perder nada porque confío en la aplicación y en sus servidores

Pros: Para mi este producto es único en cuanto a rendimiento y seguridad no tiene ninguna falla y los archivos pueden estar por tiempo ilimitado en la nube sin temor a perderlos

Cons: No le desagrada nada soy usuario de Apple y me encanta si pudieran bajar un poco el gasto de los productos o aumentar los gigas gratuitos sería genial

Reasons for Switching to iCloud: Porque es más rápidos y óptimo

Vikram V.

Finance Mgr

Gambling & Casinos, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 16, 2024

"Great value for money"

Pros: Great value for money, easy to upload and aback-up key documents, files and media documents. It also offers an array of storage options at good price points.

Cons: On occasions, cloud storage automatic back-ups were incomplete and had to be manually pushed through.

Morale Ugan M.

Student mentor

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 29, 2022

"File/Data Storage"

Overall: It's nice to use for storage cause even though you have to pay to add storage it does not cost a lot of money. Great experience.

Pros: It allows you to backup your Apple device and save all the important data for later use in case your device storage is low at the time and can be accessed at anytime you wish to recover the files.

Cons: There storage limit which will cost you some money to add onto the given storage and you have to be connected to internet to access the data that you stored.

Amy F.

Founder/Owner

Professional Training & Coaching, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 20, 2022

"It works great"

Pros: Great software for storing files safely. What I like the most about iCloud is that I'm able to link all my files for storage through both my devices. I have both an iPad and a MacBook. So whatever documents or files I have on either devices its stored in iCloud and its easily and readily available to me.

Cons: I never noticed any cons while using this software and I have used iCloud for years. It has only improved since I started using it years ago.

Michael S.

Quality Manager

Information Technology and Services, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

November 28, 2020

"The Most Secure Platform "

Overall: Overall, if you are a Mac and iPhone user, iCloud is really the only way to go. It's the safest platform on the market and the integration with the Apple ecosystem can't be beat.

Pros: Apple is know for security and this platform sets the standard for security. It's most definitely worth the cost to keep your data safe. Integrates extremely well with the Apple ecosystem.

Cons: If you are a Mac and iPhone user it's tough to find many cons or faults with iCloud. It's only downside could be subscription costs if you need more space.

Verified Reviewer

Director, Technical Product Management

Marketing and Advertising, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 22, 2022

"Storage solution done right!"

Overall: When I think of iCloud, i tend to always think about safety and security. Apple does a great job in the standard areas that we all forget about mainly stability of platform, but features are premium and application and device support is second to none.

Pros: The ability to access documents and artifacts across many devices with ease is what I like most about iCloud. Many features that it offers for the price out does many of its competitors.

Cons: I have nothing that I can think of that I don't like about iCloud.

Rogerio S.

Professor

Information Technology and Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

2.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 13, 2023

"Avaliação iCloud"

Overall: Excelente, pois o custo benefício é muito bom e te permite armazenar muita coisa pagando muito pouco

Pros: A acessibilidade de preços nos planos de aumento de armazenamento

Cons: As vezes, percebi que as imagens não são movidas rapidamente para o iCloud e ocupa espaço na memória física do aparelho.

Daniela K.

Translator and Copywriter

Translation and Localization, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 9, 2024

"Great back-up solution"

Pros: As an Apple user, backing up my files is effortless. The storage plans are reasonable and compare to other solutions. I also like how easy it is to share files and folders, even with non-Apple users.

Cons: I wish they'd offer discount for annual subscriptions.

James S.

Fleet support

Telecommunications, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 6, 2023

"Icloud dreqms"

Overall: I cloud allows me to share files quickly with the team with no hassle

Pros: It was easy to set up log in and use, also the fact that it's secure no need to worry about my files

Cons: At first that it was primarily apple back in the day this quickly changed and now there are no troubles

Martha N.

Film making trainer

Entertainment, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 11, 2023

"iCloud for safe and secure documents saving"

Overall: I like iCloud because I arrange well my documents sorted into there dates with time so makes my work easy when I want to keep up with my documents.

Pros: iCloud has a huge space to store many documents, very well secured, along with backups that ensures the documents are always there and safe

Cons: After the storage is full you incur cost of buying gigabytes which are also in a certain duration so you keep on paying on and on either weekly or monthly basis. Which is okey but also a bit expensive

Matt A.

Senior Consultant

Information Technology and Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

May 13, 2020

"Amazin Backup Tool"

Overall: If you have an iPhone I would definitely recommend setting this up and making sure everything on your phone is backed up to it

Pros: I really like how it automatically backs up my contacts, pictures and documents without any manual interaction. I have broken many phones in the past and with this application, I do not have to worry about losing any important information on my phone

Cons: They really need to add a search in function for quicker searching. I am constantly scrolling looking for pictures or documents

Tiffany R.

Application IT Manager

Hospital & Health Care, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 10, 2022

"Super Easy to Train "

Pros: I had a Caregiver who wanted to upload her photos from her iPhone to her laptop. She had brought in her laptop and her iPhone and the charging cable and asked me how to do it. I was able to show her that she is backing up to the cloud and was able to log into the cloud and create a photo book from the cloud. She was able to create her book and has created several since.

Cons: I think that end users of iPhones should receive a little tutorial video of what the cloud is.

Sejal S.

Software Developer

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 8, 2020

"Icloud email review "

Overall: It does not have a collaboration program like google doc where people can work together.

Pros: The layout of icloud.com is very clean and simple to use. It has a cloud storage which is very easy to access to send files and save them to the cloud drive. It contains data from my desktop which is very convenient when I am working away from home.

Cons: It can only be opened on Safari. It only provide 5 GB of space whereas google provides 15 GB. It does not categorize emails into folders like gmail.com does.

Paul B.

Ecommerce Business Owner

Retail, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 21, 2022

"The only cloud service I trust when it comes to my private data"

Pros: iCloud is a great service. I've been using it for the past 3 years with zero hiccups and it has given me the confidence to trust my private data only to them. The interface is so simple & easy to use and the security features are top notch. It's not cheap but if you don't want your data getting hacked or leaked, I highly recommend giving iCloud a try.

Cons: it is little expensive, but it ensures that my data is safe. So its worth paying for.

Verified Reviewer

Retail Operations Specialist

Banking, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

March 24, 2018

"missing piece to connecting laptop and mobile phone"

Pros: Your phone will walk you through the enrollment however hooking it up to your laptop is a bit trickier. Once set up the, using iCloud is a background activity that makes processes smoother. Bookmarks or current open tabs carry over devices including messages if desired.

Cons: Be leary of shared accounts. It makes sense to share an iCloud account for shared access to photos and so on, however set it up incorrectly and you will also share messages and browser history. Set up a family plan with separate email accounts.

Domingo G.

Owner, Partner

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

1.0

Features

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 26, 2023

"Good for backup and accesibility"

Pros: Real time backup of all your iphone by default with your Apple ccount.Acces from any device.

Cons: Since you pay a lot for any Apple device it should be more generous the free space.Almost no management, a real hassle.Understanding the setup among all your devices.

Dan R.

Senior Application Developer

Mechanical or Industrial Engineering, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 15, 2021

"A no brainer for apple users"

Overall: Overall, I like that iCloud has given me faith in my data being safe, regardless what happens to my devices. I have had a very positive experience so far

Pros: I like how seamlessly iCloud integrates with the Apple suite of products and services. If you have an iPhone, which most do, it is the most natural and inexpensive way to secure your data.

Cons: I don't really have any complaints with iCloud. I will say that the interface can be a bit different than other competitors which may take getting used to if switching.

Verified Reviewer

operation Manager

Hospitality, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 8, 2021

"Space in one place "

Overall: Overall very usful for me is save the storage in my apple phone , secure for my data and information , very resonable price and efficent in service .

Pros: The most important thing in I Cloud is that you can keep your data for eithr business or persoonal use in safe , and youy are not worry about , in the last few years with the increase of data and necessary doucments , photos it was difficult to manage the storgae and you have to carry more than one device , with i cloud you diden't need to .

Cons: Very usful and efficient way for keeping data and storage for apple users , where you are in secure for your data and documents , is a true back up solution , It is friendly user , I was using it since 2 hours successfuly without single issue , the only thing to be revise is the pricing plan as it differ from country to country and also duration differ as well.

Mena C.

Clinical Neuropsychologist

Hospital & Health Care, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 23, 2023

"I use it for everything "

Overall: I highly recommend this product. I use it every day

Pros: I absolutely love this software. It makes me feel so confident that my important files won’t be lost forever

Cons: Nothing. This is truly an amazing product and gives me a sense of security. Much needed product for sure

Mariah M.

Graphic Designer

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

May 17, 2020

"Buying iCloud is Necessary!"

Overall: iCloud has solved my storage issue--especially on my Macbook Air. I love iCloud!

Pros: If you're questioning whether you should buy more iCloud storage, you definitely should! It's great especially if you have all of your Apple devices synced together. I'm able to save space on my laptop by having things uploaded to the cloud. It's definitely worth spending $2.99 per month.

Cons: I honestly have no complaints. The iCloud is something that you kinda forget about because it works in the background.

Robert M.

Customer support

Financial Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 11, 2023

"Good tool for managing data"

Overall: My overall experience with iCloud has been good. I use it daily with my phone and laptop and it really helps me manage my data.

Pros: iCloud is a good software that ables users to efficiently store and sync data across devices and applications. The software assists in data management and helps in synchronizing data between different devices.

Cons: iCloud possesses some risks when being hacked or scammed. All data on the cloud is vulnerable is it gets into the hands of outsiders.

Michelle C.

Dj

Music, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 13, 2024

"iCloud is awesome "

Pros: I don’t know how I would survive without it anymore to be honest. I love that my devices sync with all my music, apps, etc and I can access them from any device

Cons: Sometimes doesn’t sync everything fast enough but it just also be the wi-fi connections

Leah C.

CEO

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 18, 2024

"icloud more like idream"

Pros: Our company loves that iCloud is super user friendly especially for our interns. With minimal support and training our temp staff are able to dive right in and become familiar with using icloud.

Cons: Not Applicable. Our entire team is 100% satisfied.

Tejaswi B.

Test Engineer

Computer Software, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: GetApp

September 10, 2018

"Comes very close to being perfect!"

Pros: iCloud is the most easiest cloud storage option if you are Apple Environment. There is absolutely no setup required, everything works seamless and everything syncs well. It is easy to use and there are no duplicating issues whatsoever. It is nearly the best cloud storage option in the market.

Cons: iCloud could dominate the whole world if they are little flexible and if their plans are little low. It tends to get too costly when you run out of storage. Apart from price everything is great with iCloud.

Verified Reviewer

Developer

Financial Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 30, 2023

"I love iCloud"

Overall: I realized that it helps us to manage your everything even without your iPhone and MacBook you just need to remember your account name and password

Pros: it helps me to manage my everything from everywhere

Cons: it is little expensive for me but I still using it it is helping me to have more space

Seth B.

Self-Employed

Entertainment, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 29, 2021

"Not a cloud in the sky!"

Overall: I like that it exists, and it's good to backup important things. I wish they gave you more space for free.

Pros: I think iCloud is pretty convenient when you have an iMac, iPhone and iPad all connected. Things automatically save for you, and then they are available on all your devices.

Cons: It's very annoying that there is a low space limit and then they try to charge you monthly, so you have to constantly delete things from the cloud. Also, it's annoying that a lot of things are now cloud based only.

Malcolm-Louis Tramel T.

Warehouse Worker

Consumer Goods, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 1, 2024

"iCloud Review"

Overall: Overall, I'm adapting to iCloud and its features, but soon I may have to upgrade to store more apps and still maintain functionality.

Pros: Always having a way to back up your data is a convenient option.

Cons: Hackers trying to steal your information and its relatively small storage space.

Anyugel M.

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

May 5, 2018

"Great storage tool"

Pros: This tool is compatible with Windows as well as Macs and iOS devices. the Account included 5GB storage when it buys an iOS or OS X device. Easy to install and use it... Storage is wonderful in case of loss of the device and warns you in case the space is over.

Cons: It is a little less simple than the services of the competition, but it may be because it is less popular. In addition, the most used file synchronization service standards and the customization of the expected capabilities are not expected.

Ameryssa T.

esthetician

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 15, 2022

"Makes life easier"

Overall: It’s been great. I know my photos and memories are being saved and it’s great to have this.

Pros: I love the reliability of this software. I can rest easy knowing my valuable photos and memories are being saved. It’s definitely been a game changer in storing my photos and having the memory I need on my phone.

Cons: Obviously paying for this software as I go up in storage. But it’s understandable and I don’t expect it for free, so I’m more grateful to pay a little and get the storage I need.

vinay C.

An Entreprenuer

Internet, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 6, 2022

"My best cloud storage and cloud computing."

Pros: This is in my opinion, the best secure software, I use to store my data such as my documents, my photos, and my music I like their all features and tools and I also want to recommend to all new users that Its price is high but money is recovered after using it. Everything is pale in front of it..

Cons: Nothing is like that I put negative feedback, sometimes it sounds very costly, if possible then please try to make little cheaper

Denese Kyle S.

Executive Assistant

Real Estate, 51-200 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 18, 2023

"Secure your data 100%"

Overall: All good!

Pros: I have been an Apple user since the very first iPhone release in 2007. Having used iCloud's storage has been a heaven sent for the past years especially if your iPhone is running low on storage and for making sure that all your data are synced and safely secured. It is very good for backing up your data and from moving your data from one iPhone device to another. The customer service is also a great deal for me and I honestly give them 5 stars for that. I am also 100% confident that my data is well protected here - photos, contacts, noted, reminders, etc.

Cons: A bit difficult to clean and share information through iCloud. I hope they can implement more features in the future - search for keywords just like Dropbox.

Casey I.

Store Manager

Retail, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 19, 2022

"iCloud is the best cloud storage format out there."

Pros: iLove the seamlessness of backing up data, restoring data, or accessing data from and to other devices, especially apple. The free 5GB is okay for most people, however for small additional costs you can add quite a bit more storage.

Cons: Sometimes the security for apple and icloud is almost too good. Make sure you know your password or have two factor authentication set up, or you could be in for an annoying recovering process/period.

Conor A.

Digital Content Editor

Education Management, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 9, 2022

"INSANELY Affordable Cloud Storage"

Overall: Cloud storage has never been so accessible and so affordable at the same time, I am a super Apple user so naturally for me, iCloud is a must. Having the ability to increase or decrease my storage at my command at any time means ultimate control.

Pros: I love that I can access all of my files and documents from any of my Apple devices, making my workflow familiar and seamless.

Cons: Not a con, but I would love to see more support for creatives, with potential further video tagging features etc could be extrenely valuable for me.

Afnan H.

Interior design

Architecture & Planning, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

October 23, 2022

"good software "

Overall: I live it amazing software helpful and very easy to use.

Pros: very beautiful software they offer me always 5 GB for free in iPhone if my storage full, also all my phone system depends on the software very organized and easy to use, and the security in the system is very high so I really don't afraid when I open pages not secure because they tell about it.

Cons: I can not connect my phone to android system unless the system has an an icould apps .

Verified Reviewer

Commercial Manager

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 8, 2024

"Must have for Apple OS users"

Pros: It's easy to subscribe and implement; automatic syncing provides peace of mind for not losing important data and files, as long as it's set up

Cons: It's expensive for a 1TB+ subscription and sometimes the sync isn't working when you don't know

Letonio C.

Graphics Design

Graphic Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 12, 2022

"iCloud user review"

Overall: I really like iCloud for what it is. I have no trouble navigating through the app and organizing the things I put on there. Overall, it’s a solid great app.

Pros: I like how secure iCloud is about your data and how fast it can upload any thing and share it across all your devices including your phone or laptop.

Cons: What I least like about iCloud is the storage. It’s not really great if you have the free storage but if you buy extra storage. It can be useful because of all the things you can store on it.

Daniel L.

Medical Assistant

Medical Practice, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 22, 2021

"Cheap and Effective"

Overall: It has been a wonderful way to store and securely keep data, documents, pictures, etc. I find it to be the most effective cloud storage in the market and would not choose any other platform for my apple devices.

Pros: It has a cheap cost per month to store up to 50gb which is usually all I need. This allows me to store all of my pics and documents within one space but on each of my devices.

Cons: I wish there was a segway between the 50gb and the next option up. Google cloud offers more versatile pricing options.

Verified Reviewer

Marketing Analyst

Defense & Space, 51-200 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

3.0

Customer Service

4.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

February 24, 2023

"For those who have an Apple, it's excellent, but stop there"

Overall: Great use on a tablet, allowing me to delete and add files that I can share amongst the team.

Pros: Ease of sharing files between Apple devices in a practical way, with everything integrated into the company's ecosystem.

Cons: Price, difficulty sharing on Windows, complexity for users unfamiliar with Apple.

Switched From: OneDrive and Google Drive

Pavol R.

Software developer

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 7, 2021

"It's the only option when for Apple ecosystem"

Overall: In general, there's no other option other than iCloud when it comes to Apple ecosystem, since it is tightly integrated within all Apple products.

Pros: It is good value for money and the integration with all devices is seamless, so this works well. It syncs fast and other applications (e.g. on iOS) can use it too (for backups).

Cons: It is relatively inconvenient getting something from iCloud from non-Apple device, as well as sharing something with non-Apple user. The web interface could be better.

Tracy C.

Program Coordinator

Facilities Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 14, 2022

"Easy Peasy Cloud Storage At A Great Price"

Overall: I have had a fantastic experience with iCloud and have no complaints whatsoever.

Pros: The amount of storage given for the [rice is fantastic, and the ease of use, in my eyes, is unmatched.

Cons: I would like more selectability over which documents are backed up and which aren't. At this stage, iCloud is more like a hoover that sucks up everything.

Reasons for Choosing iCloud: iCloud came with my iPad, but I chose to increase the amount of storage I have because of the seamlessness job it does.

Tanya B.

Technician

Information Technology and Services, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 16, 2023

"iCloud - the indispensable tool to make your life easier"

Overall: Icloud is helping me stay on top of my personal and professional life, keeping my files safe and reachable whenever needed.

Pros: This tool helps me get organized and updated ; What i most enjoy is the sharing options, the easy access from all devices and its interface.

Cons: Overall, i believe it does what's intended to in a very smooth and simple to understand way.

Switched From: Google Drive

Reasons for Switching to iCloud: I've changed all my devices to Apple actually, because i believe the integration is better, and more easy to use.

Heather H.

Order MNGT

Automotive, 10,001+ employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 22, 2023

"Superb Storage Program"

Overall: My experience with iCloud is very positive. I am able to "pull" photos and documents quickly, easily and is most definitely convenient for everyday use.

Pros: iCloud has encrypted features that protect you and your business from harmful "ware" invading your platform and personal business.

Cons: I cannot really think of anything that is negative about iCloud. I believe that this is an excellent platform to use and continue using.

Jocelyn R E.

English teacher

Electrical/Electronic Manufacturing, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 13, 2022

"All my documents in one place! "

Overall: Incredible. All my documents are safe in just one place, I don’t have to look through different platforms to find them. It’s really good and convenient!

Pros: I totally love iCloud! I’ve been an iPhone user for a long time and iCloud has never let me down. I feel safe uploading my documents and pictures into the cloud. It’s inexpensive and you can upload all sorts of documents (pictures, videos, audios, pdf, etc.)

Cons: Nothing really, it’s amazing and I plan on using it for a long time!

Ronni D.

Associate

Retail, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 29, 2022

"Icloud"

Pros: Everything it’s great for storage and sharing

Cons: Nothing I like all of it there is nothing I don’t like

Switched From: Google Drive

Reasons for Switching to iCloud: Got a iPhone

Giselle O.

EI specialist

Automotive, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 29, 2021

"Beautiful communication between devices"

Overall: Its clean and smooth when working with apple devices.

Pros: When you do not have a lot of space or just want or need to access to your files in all your apple devices it almost workds by itself. The price is good and its really worth it

Cons: For me it was a little confusing trying to manage it when used it on a non iOS device specially when i did not wanted to be syncronized anymore

Reasons for Switching to iCloud: When working with apple devices, it doesnt make sense to have another product.

David A.

Affiliate Marketing

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 11, 2023

"iCloud performance and quality of service"

Overall: Very positive and safe with great storage space, it's the best application by a long shot.

Pros: Really easy to use and great for storing data, and applications. Very secure and safe.

Cons: If you lose or forget login details can be hard to recover the account.

Matthew H.

Owner

Construction, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

2.0

Customer Service

1.0

Features

3.0

Value for Money

1.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

October 16, 2020

"Losing hope"

Overall: I enjoyed Apple in my younger years but as I grow older I also grow wiser and realize I wasted a lot of time in a company that just drains the wallet when I could have had a better experience at a value.

Pros: I enjoyed the hype in the Apple brand than I actually prefer its use. Following the band wagon leaves you settling and for a far more expensive brand.

Cons: Cost. While a portion of iCloud may be free, enhanced experiences cost more let alone the cost of the phones and laptops needed to access them.

Verified Reviewer

Managing Editor

Publishing, 201-500 employees

Used the software for: Less than 6 months

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

November 15, 2021

"iCloud is a Life Saver for Important Data and Years of Memories"

Overall: I upgraded to a paid plan when I needed to Backup my iPhone before taking it to an Apple Store for a potential hardware issue - in the event I had needed a new phone as a result, the Backup would have been a live saver for the years of data and photos stored on my device.

Pros: iCloud has a number of features that any Apple user may want to consider signing up for. With iCloud, I can access the photos from my iPhone on any of my devices. I was potentially worried about the security of iCloud, but reading into it eased any concerns, and it seems to be quite secure with your Apple ID. iCloud backs up much of the data on your device, and it is easy enough to set up what you want - and what you don't want - stored in the iCloud from your phone or applicable device.

Cons: I have Messages running on both my iPhone and my MacBook Air under my Apple ID. My iPhone was storing messages for one year only while my Air had messages spanning back 4 years. When I upgraded to the paid iCloud option, Messages synced and I lost all of my old messages from my Air. It also wasn't clear how much of your iPhone storage is backed up so I wasn't certain which plan I would need.

Brandi M.

Consultant

Entertainment, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 11, 2024

"iCloud for the win! "

Overall: My experience with iCloud has been wonderful. Saves photos and documents for what seems like a lifetime. Highly, highly recommended.

Pros: The features and storage capacity are amazing! I will never switch products.

Cons: I have no complaints about this software.

Devrup D.

Senior Analyst

Accounting, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

September 30, 2022

"Great for easy and safe storage of files "

Pros: iCloud is a great way to easily store files. The security also is top notch. Any photos in iPhone/iPad gets automatically synced to the cloud which is very convenient as you get to use all your files from different devices in one place

Cons: The free icloud storage gets full is no time which forces the user to buy more storage by taking la paid subscription. I feel the limit of the free storage should be increased

Jayson C.

warehouse Manager

Automotive, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 21, 2023

"Great File Storage"

Overall: Because it is inexpensive and a fantastic place to keep all of my images and essential documents, I like using this cloud storage because it allows me to free up space on my phone and computer.

Pros: I adore how simple it is to connect my iPhone to anything in iCloud. This was extremely helpful for exchanging images and backing up my devices.

Cons: It's excellent to back up vital things, and I enjoy that it's an option. I wish they would provide you with more open room.

Erik N.

Delivery Driver

Transportation/Trucking/Railroad, 201-500 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 19, 2022

"Easy to use and efficient "

Overall: My overall experience is amazing. I love that I get to have all my pictures backed up after taking pictures and screenshots automatically and stores in the I cloud so I don't ever lose my files or pictures

Pros: •automaticlly backs up any pictures and screenshots taken in real time •low cost for a big space storage •automaticlly installed on my I phone •iCloud offer a good protection and security for my files and media stored •easy access to all files and storage in one place

Cons: •only 5gb of free storage space •The software is not compatible with Android devices and document categorisation should be improved.

Neleh G.

Homemaker

Hospital & Health Care, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 13, 2023

"Icloud is the best "

Pros: I love everything about Icloud because of how easy it is to use. Icloud makes saving and finding my files and pictures super easy and fast.

Cons: There is nothing that I dislike about Icloud because of how easy Icloud is to use.

Claudio B.

Level 1 Support

Information Technology and Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 28, 2023

"Its necessary to me today the daily i Cloud use"

Overall: My experiences its totally personal i Use iCloud to storage my pfotos and large videos. so its a 10 out of 10

Pros: ICloud its the easiest thing to use about access and storage from all of my Devices

Cons: On my own experiences there are no cons to this Feature

Vania Leila L.

Gerente

Retail, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 9, 2023

"best data store ever"

Overall: It allows me to have more storage on my cell phone and PC because I can put all the files in the Cloud, so I have more memory space. I back up without running the risk of losing important folders and documents, it's easy to access and very safe

Pros: what I like the most is that I can quickly store data, files and photos in the cloud and can access them from any compatible device

Cons: A point against is the need to be connected to the internet to be able to download some files.

Luiz A.

Jornalist

Writing and Editing, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

September 3, 2021

"Easy to use everyday! "

Overall: It's great for anyone using the apple platform.

Pros: The free storage space is really nice! It's simple for those who already have apple. Because the convenience of you to pass files and photos from the iphone to the macbook is incredible. The connectivity that apple offers is amazing. Paying for more space also gets you benefits from apple.

Cons: Free storage could be bigger. Apple could make a promo, where increasing storage would come discounts on other applications developed on the platform. And I believe the application could be more attractive to the user.

Reasons for Switching to iCloud: The practicality of Google Drive is better.

Carlos H.

Logistics coordinator

Apparel & Fashion, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 22, 2020

"Such an amazing feature to have for all Apple ecosystem users"

Overall: Been using it since its release years ago and yet to be disappointed

Pros: How all my information is always stored, everytime i get a new apple product all i have to do is sign in and all my information is stored. Pictures, messages, emails and contacts oh and documents all accesible on your iphone macs ipad.

Cons: I loved everything about it since i am soo integrated in the Apple ecosystem

Reasons for Switching to iCloud: Always issues with my samsung account and retrieving documents

Wishwa P.

Software Engineer

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 8, 2022

"Best Cloud Storage in every possible way"

Overall: From uploading my Photos/Videos to the cloud to minimize local storage to syncing with multiple devices it just feels so seamless. And using Wifi, Upload pausing when device battery status is critical are nice features a user can ask for

Pros: Optimization process. Syncing my media to the cloud re-downloading them quickly when I need that is so seamless.

Cons: It's the best cloud storage Ithat I could ever ask for. It's not just uploading files to the cloud, the process management is very accurate and helpful

Diego C.

Social media manager

Health, Wellness and Fitness, 5,001-10,000 employees

Used the software for: Less than 6 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 18, 2023

"Apple cloud storage"

Overall: Ho da poco acquistato un iPhone passando definitivamente da Android ad Apple. Tralasciando le differenze dei dispositivi, la cosa che mi ha colpito di più di questo software è la sincronizzazione automatica dei file e il veloce scambio fra Mac e IPhone. È bello avere tutto a portata di mano

Pros: Archiviazione e condivisione veloce di dati, foto e molto altro. Velocissima la comunicazione fra dispositivi Apple grazie a questo software

Cons: Il piano free prevede soltanto 5gb di archiviazione gratuita (dopodiché sono previsti piani a pagamento, se si vuole). Ok il prezzo non è eccessivo ma che altri servizi di cloud storage ne offrono almeno 15, continuo a preferirli nel quotidiano

Switched From: Amazon Drive, Dropbox Business and Google Drive

Tyrese K.

Practice assistant

Hospital & Health Care, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

September 19, 2022

"Best review for you"

Overall: My overall experience I would say that anyone can use it but the fact that it’s so useful and you can’t use it in other devices brings some challenges

Pros: What I liked most about the software was how easy it was to use. The best thing about is the storage is very useful and easy to understand than most other platform.

Cons: What I like least it that it’s only qualifies for some certain devices not ever device you can use I cloud for which is unfortunate

Norma D.

Office Manager

Automotive, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 30, 2023

"ICloud "

Overall: Over all experience with I cloud is great, no issues

Pros: What I like most about Icloud is that I am able to use one device and log into another and have same information in the cloud.

Cons: There is really not much I do mot like about Icloud

Emily A.

Trainer

Retail, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 27, 2021

"I don't like iCloud....SAID NO ONE"

Overall: My overall experience is very positive. icloud is a very well made and easy to use.

Pros: What I like most about this software is that it is very user friendly. You only have to set it up once and then most everything else is automatic.

Cons: What I like least is that there isn't that much storage and you have to pay for more. I understand that more means money, but as a photographer/editor I have a large amount of content at all times, but i'm also not made out of money.

Ari R.

CEO

Professional Training & Coaching, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 4, 2022

"Maybe suitable for Apple only users"

Overall: It's not a bad solution for Apple users but its inability to communicate with other Operational Systems and mobile systems makes it difficult to adopt in the business. Not everyone is or want to be on Apple products, crippling it from our operation.

Pros: - Good value - Nice interface - Somewhat reliable - Great for Apple ecosystem

Cons: - Non functional with other Operational Systems - Difficult to sync sometimes - Not as fast as the competition - Works better on Apple devices only

John Ericho Q.

Instructor

Education Management, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 18, 2023

"iCloud-ing in the Academe"

Overall: The most visible benefit of having to use iCloud for many years now is it’s seamless synchronization to all of my devices. Even devices I no longer use, my files are still on the cloud which I can access anytime I need them.

Pros: The easy file storage management and the protective end-to-end encryption of my personal files and documents.

Cons: The lease would be that it requires subscription for more storage. However, it is needed to further improve the customer experience.

Federica M.

Sales Assistant

Marketing and Advertising, 201-500 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 19, 2023

"Cuore dell’ecosistema Apple "

Overall: Lo utilizzo a lavoro e personalmente per modificare documenti in collaborazione

Pros: Collaborazione in tempo reale e possibilità di continuare il lavoro cominciato dal computer anche nel telefono

Cons: Può a volte passare qualche secondo in più per la sincronizzazione tra i propri devices o tra gli account di diversi colleghi nel caso di collaborazione

Switched From: Microsoft 365

Reasons for Switching to iCloud: Continuo a utilizzare ancora i prodotti Office Microsoft ma in certi casi sono molto meglio quelli di casa Apple

Jasmine C.

Assistant

Consumer Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

2.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 31, 2022

"Do you have Cloud Storage?"

Overall: I think that they should let you get 2 months free of extra storage or make it more

Pros: What I like about the software is that it saves all photos, messages and things. It's stored by the year.

Cons: That you have to pay for storage once you have used a certain amount of storage

Switched From: Android 11

Reasons for Switching to iCloud: I wanted better quality in my pictures.

chrys G.

Physician

Hospital & Health Care, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 23, 2022

"store your photos in a breeze"

Overall: iCloud is AWESOME! I have used it for many years, it works smoothly, and provides excellent and cheap storage for photos and videos. I strongly recommend it!

Pros: iCloud is so easy to use and store my huge collection of photos, and is very inexpensive. I have used it for years and have loved the comfort it provides that my photos/videos are safe and can be easily retrieved :)

Cons: I have no complains about iCloud and I think it is a great software

Kerollos S.

Student at faculty of oral and dental medicine

Chemicals, Self-employed

Used the software for: Less than 6 months

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

December 31, 2021

"the benefit and Disadvantages of icloud"

Overall: I, as one of the Apple fans and Apple users, can not do without iCloud, and this pleases it to control the entire device and the space as well.

Pros: All Apple users must use the iCloud for several reasons, the most important of which is to control the space of your device and also to communicate via Apple devices to each other and also transfer data from an Apple device to another Apple device and also features a very high privacy in saving your data.

Cons: The difficulty of using it makes it one of the worst defects in it, and also the high price of the space that you need to buy

Switched From: Gmail

Reasons for Switching to iCloud: This is intended to increase the capabilities and control of the iCloud

Byron O.

Creative Designer

Food & Beverages, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 30, 2021

"Best cloud storage for apple ecosystem."

Overall: My experience has been great with Icloud, my data is synced across multiple Apple devices and I can access it anytime.

Pros: It has auto-sync that saves data across all your devices. iCloud storage is safe, secure, and very reliable. You can access your data from any Apple device.

Cons: I feel that the free cloud storage could be more, It is less compared to other software in the same category. Another downside is you cannot access the data outside of the Apple ecosystem.

Adam O.

Software developer

Information Technology and Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 13, 2022

"Must have if you're an Apple user"

Pros: What I like most about iCloud is how smooth the sync is between all of my Apple devices. Whenever I purchase a new product, all files are available on that device as well in the most convenient way. Super.

Cons: Can't say that I'm thrilled about interface or any certain features apart from the file management and sharing. If it weren't for me being "trapped" in the Apple ecosystem, I would probably go with some other solution, like Drive.

Jonathan H.

Production assistant

Food Production, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 16, 2023

"icloud will save you from a rainy day"

Pros: It allows me to securely store all my files in one place that can be accessed from multiple devices

Cons: If you do not exclusively use Apple devices you will run into trouble accessing your files on non Apple platforms

prateek K.

Proprietor

Consumer Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

March 28, 2023

"Overpriced but somehow it’s worth it."

Overall: Sometimes it’s punishment sometimes it’s a blessing.

Pros: It’s a major part of iOS ecosystem, syncing all iOS devices is super easy and safe.

Cons: Main drawback is only 5gb is free which is not enough it should be like google drive 15gb.

Laly Noya R.

CEO

Cosmetics, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 2, 2023

"iCloud is dependable "

Overall: Since using iCloud my life has gotten better. I no longer worry about storing my files.

Pros: I absolutely love using iCloud. This software ensures that my images or documents are stored.

Cons: N/A I don’t dislike anything about using iCloud!

Hilary C.

Director

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 29, 2022

"Can’t go wrong with iCloud! "

Pros: This is an incredibly valuable source for our team of photographers. With multiple members, service times, and collaboration with other departments, iCloud has been a game changer.

Cons: This has been a great product for us! Highly recommend.

Switched From: Dropbox Business

Reasons for Switching to iCloud: This one worked better for our highly collaborative departments.

Valentina C.

Freelancer

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Customer Service

2.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

4/10

Reviewer Source

Source: Capterra

April 7, 2024

"Easy to use but limiting"

Pros: Icloud is easy to use and free up to 5GB of storage

Cons: When you run out of free space it makes archiving difficult. It is hard to switch photos from phone to computer, this makes it very limiting and frustrating to use.

Andrea M.

VP of operations

Non-Profit Organization Management, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

May 19, 2022

"iCloud "

Overall: It’s been a great way to save my valuable information and photos .

Pros: I like that I am able to store photos, and information in my phones through the ICloud storage . Whenever I had switched phones it saves all the photos and information.

Cons: You have to constantly pay for more storage . It’s not expensive , but I wish that I could pay one fee for indefinite storage. Because sometimes I don’t remember to up my storage .

Max C.

student

Automotive, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 19, 2020

"Why Icloud is for everyone"

Pros: Everything gets backed up without you doing one extra thing. Everything from pictures to text messages, you never know when your phone will go missing, so use icloud to make sure all your memories don't leave also.

Cons: This platform does everything I need it to do and more. Icloud has saved me multiple times, ive had my phone deystroyed and luckily was able to get all the contents off of it and easily transferred to my new phone.

Michael A.

manager

Education Management, 1-10 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

2/10

Reviewer Source

Source: Capterra

September 30, 2020

"A must use for an iPhone user"

Overall: Actually, this software helped me saving my phone memory. However, I was confused in using the application, whether some files are kept online or some files are kept offline. Despite using MacBook, iPad and iPhone (used to), I'm confused with Apple ecosystem where the actual file is located.

Pros: - This software helped me save my internal memory on my old iPhone. This is very helpful, considering your limited iPhone memory. - Easily integrated to all of my Apple Devices

Cons: It's not easily accessible in other platforms, like my android phone or windows laptop. (Or maybe because I didn't invest more time to find out how). I just find Dropbox is easier.

Malissa C.

Teacher

E-Learning, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 30, 2023

"Great Storage Option"

Overall: Overall iCloud makes it super easy to store photos, videos, and files without having to use storage space on my phone.

Pros: Uploading photos to the cloud is easy and frees up space on my phone.

Cons: I have yet to run into any issues with iCloud.

allan T.

Consultant senior en technologie de l'information

Information Technology and Services, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: GetApp

October 1, 2018

"iCloud your iPhone, iPad storage extension"

Pros: Apple offer a free version of iCloud with 5 go of storage, you can use it to Backup your Apple devices, store and share files between your device and if you need more space you can purchase more. It sync easely and Backup are automated.

Cons: The web interface for Windows computer is not the most easy to use espacially if you want to download multiple files. Price is higher than other similar services, but intégration is better with iCloud and your Apple device

Jensen D.

Technical Specialist

Information Technology and Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

September 21, 2020

"Go to Apple back up service! "

Overall: I’ve loved using iCloud with all of my devices! I feel at ease storing all of my favorite memories and important information in Apple’s cloud.

Pros: Like many others, most of my devices I use in my personal and professional life are Apple devices. I have a lot of information on my phone that I don’t want or can’t lose, so I heavily rely on iCloud to perform my backups and save my information. I’m then able to delete information off my phone to save space on the physical device which is huge!

Cons: Most of the time I can easily backup my devices to iCloud automatically or with one click of doing it manually, but sometimes there will be issues performing the service. Most of the time this is due to needing additional storage space which is an added fee, which isn’t too expensive so not the end of the world.

Austin J.

PPC Manager - Account Specialist

Consumer Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

September 12, 2018

"Awesome way to store files!"

Pros: As a mac user, iCloud is essential for my mac backups. You can easily sync with iCloud to be able to back up all your files from a mac. You can receive a base amount of storage for free, then you have to pay for a bigger storage. iCloud is a great way to save files, and be able to access them remotely.

Cons: The free storage is pretty small. The upgradable storage is not too expensive to upgrade too, but it is a monthly fee for the paid options of storage.

jr O.

vendeur

Apparel & Fashion, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 24, 2023

"marketing business"

Overall: franchement cest une bonne application ou logitiel je le conseillerai a tout le monde

Pros: la facilite et la capaciter prendre des meilleurs photos

Cons: si tu perd ton compte icloud tu perds lintegralite de ce que tu avais dans ton iphone

Madison N.

Digital Marketing Strategist

Non-Profit Organization Management, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 10, 2020

"Seamless Integration Across Electronics"

Overall: Overall, I love iCloud's features, integrations and practicality.

Pros: My favorite part about iCloud is it's integration across Apple products. For example, when create a note on your computer, it will also appear on the user's connected phone as well.

Cons: Apple products and software have been known to be incompatible with competitors. Additionally, their price point is set higher than others so users must make an early decision as to which to pick.

Rita C.

Sap analyst

Management Consulting, 10,001+ employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Customer Service

4.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

April 10, 2023

"Da migliorare "

Overall: iCloud è utile nella gestione di file e documenti, permette di salvarli e cercarli successivamente in poco tempo. Tuttavia offre prestazioni a mio parere più scarse rispetto ad altri software con le medesime funzionalità ed a un prezzo più elevato.

Pros: iCloud garantisce un’elevata sicurezza nell’archiviazione di documenti, foto e musica.È inoltre di facile istallazione.Il servizio assistenza è veloce è competente

Cons: Lo spazio di archiviazione del piano base é poco, ciò obbliga l’utente ad acquistare dello spazio di archiviazione ulteriore. Il prezzo è più elevato degli standard per le prestazione che offre.

Leonardo I.

Owner

Retail, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Customer Service

3.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

December 3, 2020

"Small business owner user review"

Overall: I need to access my files on both my computer and mobile devices to work on the go. Cloud storage software makes life much easier.

Pros: It's easy to use, and it's cheaper compared to other cloud storage software. It automatically uploads your files once you configure it, so you don't have to worry if you lose your device where your files are physically stored.

Cons: I switched my iPhone for an Android device, and to my surprise, I couldn't access my uploaded files on my new phone. I also lost access to my iCloud email—shame on you, Apple. Once we pay for a service, we should access it from any device, irrespectively if it's Apple or not. I am now using Google Drive as an alternative, and I am pretty much satisfied. Never switching back to Apple again, so I don't fall hostage to shady business practices like this.

Linh P.

Tax Auditor

Accounting, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

2.0

Features

2.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 7, 2021

"An indispensable storage solution for all iOS user"

Overall: As an Apple product, iCloud design and features are top the line. Also, for the same reason, it can only be fully utilized by iOS users.

Pros: It does what it supposes to do: extra cloud storage for Apple devices. It keeps sharing file between your Apple devices quick and easy without any extra bells and whistles.

Cons: iCloud is available exclusively for Apple users. Android devices are not supported at all. The free space (5Gb) is only enough for light users.

Verified Reviewer

Clinical Research Coordinator

Research, 10,001+ employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 11, 2021

"Great for synchronizing Apple devices "

Overall: I've really enjoyed using iCloud and having all of my documents and photos consolidated in one software. Overall, I am very pleased with my experience with iCloud.

Pros: iCloud makes it seamless to synchronize photos, documents, and contacts across multiple devices, such as iPhones, iPads, Macbooks, and Apple watches. It is very convenient for keeping track of photos and documents and securing them in different places. iCloud makes it easy to access everything and has great security features as well.

Cons: I wish iCloud had the option to sync with other cloud software, such as Google Drive and Amazon Photos.

Verified Reviewer

Design Engineer

Automotive, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Customer Service

4.0

Features

4.0

Value for Money

2.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 24, 2022

"Native way of storage for Apple devices being in the cloud or locally"

Overall: You can upload quickly data that was capture being photos or quick documents generated while going into business trip. And access data from everywhere to consult some evidence or document.

Pros: The way you can interact with data in the cloud is so close as if you were managing local data, also you can upload and download photos automatically if needed.

Cons: The price is a little bit expensive considering that photos from Apple devices are very heavy.

John Carlo V.

Data Service Specialist

Outsourcing/Offshoring, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 12, 2023

"Best cloud storage!"

Overall: 10/10 Made my everyday life easy. I always tell my friends to maximize the use of their ICloud

Pros: The ICloud app is really really useful. User friendly and so easy to use.

Cons: Not much cause this is the best cloud storage app :)

Nik S.

Digital Marketing Executive

Marketing and Advertising, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 8, 2022

"Only cloud storage service i rely on when it comes to data privacy"

Pros: I've been using iCloud for years now and it has never let me down. Apple is really on top of things with their security and it's a must for all my devices. The app is easy to use, sync all my passwords and files, saves everything without fail, and has never been hacked by anyone I know of. You can't go wrong with iCloud!

Cons: i cant access my data on android and windows devices which can be frustrating sometimes.

Kelvin C.

Project Manager

Publishing, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 23, 2021

"Preforms like a personal assistant"

Overall: Flexible and convenient because I can access from any computer whenever there is an internet connection.

Pros: Icloud keeps all my info and data in one place. I can work on my spreadsheets and presentations knowing that nothing will get lost. I especially like the reminders, it is like having a personal assistant.

Cons: Because it is an Apple base system, sometimes it rather challenging when need to share information with people using other systems.

Aaron E.

Digital Marketing Specialist

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 26, 2020

"Works well but needs to be streamlined a bit"

Overall: iCloud is nice to have because you feel safe knowing your data is safe but Apple should give away at least 10-15 GB for free so users can have their basic data always protected.

Pros: I love how iCloud stores my iPhone's valuable data every night. Restoring from an iCloud backup is so nice and easy.

Cons: I dislike how you only get 5GB of free storage. This is nothing in today's age which has forced me to pay a monthly fee to Apple just to have my basic data backed up.

José Augusto U.

Art Director

Design, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 23, 2023

"Everything on my devices"

Pros: I like how accessible it is. It has helped me quite a bit to have my information between my devices. As an Apple user, I switch between devices a lot for work.

Cons: Sometimes it takes a while for photos to sync between my devices, so it's a hassle. On the other hand, using iCloud for files like Pages, Numbers and Keynote. That does tend to annoy me a bit.

Andrey C.

Senior IT Specialist

Higher Education, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 1, 2022

"Easy to use cloud"

Pros: The integration with Apple device "ecosystem" is incredible. Whether you're accessing from a mobile device, desktop, or web - the look and feel is pleasing.

Cons: The included storage is only 5GB. This is quite a limitation considering that the "free" tier of other products is between 10GB and 15GB. Since the backup of mobile devices eats into this storage space, it makes purchasing a higher tier of storage almost necessary.

Jessica G.

Curriculum Director

Education Management, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

2.0

Features

2.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 24, 2021

"Free storage with difficult downloads. "

Overall: I have appreciated the free online storage iCloud offers as well as phone location services.

Pros: I like how iCloud syncs with my devices to backup data such as pictures and videos.

Cons: I become frustrated attempting to download or backup pictures to a secondary location from iCloud. For instance, Apply has made it difficult to mass select pictures to download all at once to your usb drive or desktop. You must instead download each file individually.

Greg H.

Restaurant Owner

Restaurants, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 18, 2020

"iCloud review "

Overall: Great product to effortlessly back up data and not worry about losing important data or photos.

Pros: I have lost important data on my hard drive on my pc so I really believe in this product. I will not have to worry about this again with iCloud. It is great to back up data effortlessly.

Cons: I am old school so it took a little getting used to iCloud.

Reasons for Switching to iCloud: I switched because my hard drive went bad and I lost all my data and photos.

Rawan A.

dentist

Health, Wellness and Fitness, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 6, 2023

"extraordinary "

Overall: very good experience

Pros: I can save my extra files and documents access to the documents easily even if I changed my phone inexpensive secured

Cons: there is nothing to claim about, the features are good

Leona D.

Self-Employed Writer

E-Learning, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Features

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 31, 2023

"Easy Management yet a little Spammy"

Pros: Amazing synchronisation with other devices- very quick and often automatic

Cons: If nearing capacity of storage, it can be quite spammy with its promotion of extra storage, even if previously rejected

Tiffany R.

Operator

Telecommunications, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 30, 2020

"Very Useful!"

Overall: I have yet to run into any issues with iCloud. It’s a very trustworthy app and I feel like my photos and files are safe.

Pros: I love ICloud! Not only is it simple to use and maneuver through the app, it’s very useful and helpful. All of my photos and important files are safely stored away until needed. You can also purchase more storage for a very small fee. Awesome!

Cons: I can’t complain about the iCloud software. I’m very happy with it.

shivasish S.

student

Market Research, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 3, 2023

"The best cloud-based computing and storage service for Apple users is iCloud."

Overall: iCloud is a powerful and reliable cloud-based storage service that enables Apple device users to store, share, and access their data from anywhere, at any time, and from any device.

Pros: Apple Inc. provides the cloud-based storage and computing tool known as iCloud. It enables users to view data stored on a remote server, including pictures, videos, documents, and music, from a variety of devices.The capability to regularly back up devices with iCloud is one of the service's biggest benefits because it guarantees that users will never lose their data, even if they lose their device.

Cons: If you have a lot of data to store, the 5GB of free storage offered by iCloud can rapidly become full. You'll need to purchase a monthly subscription if you want more capacity.

Katie M.

Fitness Instructor

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 17, 2023

"Best Way to Store Additional Photos, Documents"

Pros: The thing I appreciate the most about iCloud is the ease of use. I use it to store additional photos and documents, and use it for sharing as well. Having the ability to access these files at any time without actually taking up space on my computer and phone is essential.

Cons: I don’t have any issues with the software, I have found it very easy to use and update when necessary.

Diego C.

Digital Communications Manager

Education Management, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 3, 2022

"All you files everywhere you go!"

Pros: Apple's iCloud, simply just works. There is nothing complicated about using it. If you know how to use folders to store files on a Mac or PC then you already know how to use iCloud. You have access to all your files all the time on any apple product and even through any web browser. Can't recommend this enough!

Cons: Everything simply just works. There are no regrets for me using this for online storage.

Edgar R.

Endpoint Technician

Information Technology and Services, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

January 20, 2022

"Apple's only downside"

Overall: iCloud has been an okay backup to my backup for online storage. However, I would not use nor recommend it as a primary storage source.

Pros: My favorite feature is the ease of use of iCloud. The interface is organized and easy to understand

Cons: The Synchronization is dreadful. I have been in numerous situations where iCloud's sync time halted my work as I needed to wait for files to sync or upload. Wait time has ranged from hours to days.

Ashley D.

Asst manager

Individual & Family Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 8, 2021

"Can’t live without it"

Overall: Has always been updated, and easy to download onto new devices

Pros: iCloud is my pretty much lifeline, I have everything Saved on it, my photos, my contacts, notes, work, everything is stored On it and for a small fee Each month I have it always there with no running out Of Space Like I used to constantly with my phone

Cons: Wish there was an easier way to Just connect to it not From my phone, like just log into It online

Miguel E.

ceo

Program Development, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 30, 2023

"Something essential and necessary"

Overall: It is a necessary thing when you take pictures every day

Pros: What I like the most is the possibility of synchronization with my equipment

Cons: What I like least is the price. 200 GB is priced at €2.99 per month

Sarah L.

Director

Education Management, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 21, 2022

"Preschool User"

Overall: It is user friendly and by using iCloud you can safely back up your files and photos and then access them anywhere.

Pros: I love how easy it is to set up iCloud storage, as well as how quickly everything gets backed up

Cons: I do have to keep upgrading the size of our storage.

Reasons for Switching to iCloud: That program backed up photos on the device, where as iCloud backs things up in the cloud and therefore data and photos are accessibly anywhere.

Jill S.

owner

Leisure, Travel & Tourism, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 11, 2022

"Managing my iPhone photos "

Pros: Photos that I take with my iPhone appear almost immediately on my desktop iCloud app. My photo editor is only available on my desktop, so this makes it easy and convenient to download my photos from iCloud into my photo editor. From there, I can edit and save my photos or use on my social media accounts.

Cons: Sometimes photos take up to an hour to appear from my iPhone into my iCloud photo storage.

Verified Reviewer

Leader

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

April 24, 2018

"Best solution to complement Apple ecosystem"

Pros: iCloud integrates perfectly and seamlessly with Apple ecosystem, syncing mobile and desktop/laptop apple hardware. It provides a level of security that is reasonable enough for casual user. It is also accessible from the web browser, adding an extra layer of accessibility from non-Apple devices, all at a reasonable pricing

Cons: - Not the most secure cloud system out there. Security fanatics will chose other alternatives such as SpiderOak

Douglas Y.

owner

Photography, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 11, 2022

"iCloud - Apple does it again"

Pros: iCloud is an excellent program that allows you to backup data from your phone, ipad or computer. You can access the data from all of these devices. The fact you upload without needing to be plugged in is a great feature

Cons: the only negative thing is it works best with an Apple device

Reasons for Choosing iCloud: Apple was far superior the google and since all of my devices are apple, this was the best route to go

Givseppe I.

Insurance Agent

Insurance, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 18, 2023

"I love that I'm always able to access my images and documents from new devices if I log in."

Overall: When I didn't have iCloud I ran out of storage space on my iPhone and it was frustrating not being able to take pictures or videos.

Pros: It's awesome being able to store as many images, videos, and documents as I want and always know that they'll be there.

Cons: I only didn't like when my Iphone ran out of storage and I couldn't take anymore pictures or videos until I bought the service which is extremely inexpensive.

Amanda M.

Leasing

Real Estate, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 10, 2022

"Orginazation for the every day user"

Overall: I use iCloud every day. I love it. Is it perfect? No but I am sure that improvements will be made.

Pros: I love the cloud storage that iCloud provides. I am able to save documents and other things in real time and it immediately appears on all other apple devices.

Cons: I do wish that you were able to print things like text messages or emails directly from the iCloud website. That would make things easier.

Safa S.

Dr

Hospital & Health Care, 201-500 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

February 18, 2023

"Honest review"

Overall: Very satisfying.

Pros: Its important to keep your data regardless og the phone itself, I might lise the phone but I will keep the data always.

Cons: Nothing in particular, but the fact its only exclusive for apple, makes it hard to cope with other technology.

Switched From: Google Photos

Reasons for Switching to iCloud: Only for photos

Murilo S.

VirtualBox Review

Investment Management, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 26, 2020

"Icloud Service"

Overall: I like a lot of icloud service, the ease of backup and being fast and being able to do it directly on your iphone. I really don't like the 5gb of storage they make available to the user, it could be something more, I use icloud just to store the most important photos and videos possible for some backup, and also use for whatsapp backup.

Pros: Service quality is very good, easy to use and keep everything organized, for those who have iphone and want to save their files in a secure cloud of their own brand and if changing iphone the backup is very easy and automatic.

Cons: Well, for being a very good company and with quality service, it is sad to see that they provide only 5 GB of storage for free users, and we have already paid a considerable amount for the iphones ... Many users like me, should opt for another way of storing files.

Tatiana P.

SSA

Financial Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 8, 2022

"iCloud Storage "

Pros: Super easy to use & execute. I went into settings to ensure only necessary items are saved to the cloud so it's not wasted on unnecessary items (such as games etc.). I love that if anything happens, I can easily just log in and retrieve all of my important info, photos & documents so nothing is ever really lost.

Cons: Nothing that I dislike really... more storage is always a plus, but costs more. :(

Vasyl A.

CEO

Marketing and Advertising, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 10, 2023

" a comprehensive solution that makes it easy to manage your digital life on multiple devices"

Overall: Overall, iCloud is a great choice for keeping your data backed up, organized and accessible across all your devices.

Pros: It seamlessly integrates with Apple devices, offers a user-friendly interface, customizable storage, and additional services. It provides easy file sharing, backup feature and multi-language support. A must-have for Apple device users.

Cons: I haven't noticed any cons in this app yet.

Aysylu K.

student

Pharmaceuticals, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 30, 2022

"Keep my photos in iCloud!"

Overall: I really love this software for being secure, easy to save pictures.

Pros: I love this software because my phone does not have enough storage. I can access my old pictures which are already deleted from phone.

Cons: I do not like that the storage fills up so fast, and the software offers to buy more storage which is much more expensive. I think that next plan should have less weight and less expensive.

Reasons for Switching to iCloud: iCloud is easier to use.

Muneeb M.

Director / Filmmaker

Media Production, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

3.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 7, 2022

"Life saver for iOS users. "

Pros: iCloud is a life saver for iPhone and Mac users. The best place to have iPhone backup where users can save their contacts, images, notes, calendars, messages.

Cons: The free space is 5 gb's which is quite less for today's world. Also there has to be some way that users can store applications backup on iCloud. Right now users can not save app data on the iCloud. After 5 gb's users have to pay for extra space.

Franklyn F.

Technician

Information Technology and Services, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 29, 2023

"iCloud, an alternative cloud storage service."

Overall: iCloud has helped me back up up some important info from my ios device.

Pros: Ability to sync important documents and information on my phone.

Cons: 5 Gb startup can be upgraded to 8 or 10 Gb for free storage.

Bishr B.

Medical studenr

Medical Practice, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 11, 2023

"Helpful & easy to use with Apple iPad"

Overall: Helpful & Easy

Pros: I liked the syncing feature in my iPad, so if my iPad is gone I can get back all the missing files if I store the files on icloud.

Cons: I just wish that the +5 GB feature is free for Apple users, but still .. 5 GB is really good

Reasons for Switching to iCloud: My files get uploaded automatically on iCloud, this saves me alot of time, while I couldn't do that on google drive

Janith M.

Associate Implementation & Support Engineer

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 12, 2023

"Apple Cloud Service"

Pros: Allows sharing and collaboration of files with other users.Can share the iCould service with family member.

Cons: No built-in file preview functionality.Syncing issues between devices.

Llana Melissa S.

Online Instructor

E-Learning, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"Sound Backup"

Overall: I love that I can back up my files from my Mac, iPad and iPhone and store them in a single iCloud account. It makes accessing my files from these devices easier.

Pros: What I like most about this software is the security that my files are in good hands.

Cons: What could be improved is probably is the cost of upgrading my plan. It's a bit pricey for me but it's a really good software that I would be willing to spend on.

Shawn L.

IT Manager

Package/Freight Delivery, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 31, 2023

"Great collaborative platform"

Pros: Very simple to use for IOS / Mac users. Easy access to data across all devices in real time and most importantly its safe and secure

Cons: The cost is per user and its a bit pricy

Ferhat Suat E.

Founder

Computer Software, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 8, 2023

"Optimized pricing & product"

Pros: Very cool cloud storage, pricing is optimized for each country. Well done!

Cons: Not for business :) But, Apple introduced Apple Business Essentials. I am waiting for it, in my country

Rabee I.

TA

Entertainment, 10,001+ employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

February 28, 2022

"Good for Backups"

Overall: It is definitely not for me. I find Google Drive a much more convenient option. Even though I still use iCloud for certain things, I would much rather pay for Google Drive storage which is much more user-friendly to use.

Pros: I only find it useful because I mostly use Apple products so backing up and syncing is pretty easy and I don't have to worry about it too much. It is a convenient option to have for storage and backup if you are using an iPhone or Mac.

Cons: While it does make synchronization easy, it is equally hard to navigate the storage. I am almost never able to find my documents. Not to mention, the storage pricing is also a bit higher than I would normally pay. Icloud alone takes so much storage on a MacBook that I run out of space even when I am paying for extra storage.

Dezeray M.

Concierge

Hospitality, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 16, 2024

"iCloud Review"

Pros: That my items are safe and secure even if I loose my phone

Cons: It frequently needs more space. I also feel that it should come turned on rather than having to turn it on in settings.

Jerica C.

photographer

Fine Art, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 23, 2021

"iCloud is very important for me as a photographer"

Overall: I do photography for work but even for my daily life, I enjoy taking photos every day and cellphones in this new era can help us to be more active taking photos every day and having iCloud is a total win win situation.

Pros: I love iCloud is a great app that I use in my daily life as a photographer.

Cons: That if you run out of space, you need to pay but is very affordable and if you take photos everyday even with your phone I totally recommend it to have it.

James M.

CEO

Motion Pictures and Film, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 17, 2023

"Best cloud storage by far!"

Overall: Great!

Pros: It integrates amazingly well with other apple products and its super easy to use!

Cons: Syncs are kind of slow, once I was syncing and it takes a day for all my images to sync.

Holly C.

Co owner

Hospitality, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 27, 2022

"iCloud is First"

Overall: Overall it’s my go to for everything, personal and professional in my everyday life. iCloud is the cutting edge of what the future holds.

Pros: I love how easy it is to use and the option to multi save and multi erase and multi store is unheard of. I love everything about it

Cons: The main thing I dislike about iCloud is that there is no quick option to disconnect from spam emailers directly. It’s a process and one I’m not in favor of.

Yoosuf Y.

IT Technician

Information Technology and Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 1, 2024

"iCloud Review "

Pros: I really like using icloud as my backup for my iPhone. I use it to store my pictures and videos and Documents on the cloud as it can be shared and viewed from my other Apple Devices easily. The prices on the storage options are reasonable.

Cons: There isn't anything wrong in this. It really user friendly and easy to use. But the free 5GB we get is too little and if fills up quickly. I would have liked if we got like 10GB free. And also i would like to see a yearly payment method for the storage options with a discount.

Kanad M.

sales & marketing operations

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 27, 2022

"Must have cloud storage for iOS users"

Overall: My overall experience with iCloud has been amazing. The sense of data storage security has never been better. In the past, I have always faced issues with my hard-drive getting corrupted and loss of data but with iCloud, all these past issues have been resolved.

Pros: It is a lifesaver, a large amount of data can be stored without the risk of loss.

Cons: It is a bit pricey. Nothing else comes to mind.

Reasons for Choosing iCloud: It is easier to integrate with my Apple devices.

Verified Reviewer

Dispute Resolution Specialist

Banking, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 10, 2022

"Great implementation of Cloud storage for apple products"

Overall: Overall I am very please with using iCloud as my cloud storage to auto backup and store my documents, photos and other assets.

Pros: Works great with apple products like iPhone, iMac, iPad, MacBook. Cloud storage so available anywhere and improves portability. Automatic backup and high availability.

Cons: Works well within apple ecosystem. Need much better and tighter integration with Android as well to reach more consumers.

Savannah A.

Helpdesk

Education Management, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

August 25, 2023

"Easy to use "

Pros: The space helps with employees or students needing to save things

Cons: Storage costs after so much but it hasn't been used up quickly as managing multiple iPad for district

Hannah H.

Work From Home

Leisure, Travel & Tourism, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 8, 2022

"Amazing Storage"

Pros: One of the great things about this software is the amazing storage. I was able to store 1,000+ photos on my icloud. If anything were to happen to my phone my photos, data, and contact information it would all still be backed up on my icloud. This software is also very inexpensive which makes it inclusive to anyone.

Cons: There isn't anything I really dislike about this software.

Sital A.

Dental tech

Hospital & Health Care, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

February 11, 2022

"Sync is a great feature "

Pros: Easy to use if needed, can access on apple products I am happy with the family sharing feature I am able to monitor my kids phones as well. I like that contacts and safari is synced, it helps when stressed after getting a new phone.

Cons: Don’t understand why the charge for additional storage There are programs out there that have unlimited capabilities when it comes to storage

Ishan G.

Founder

Apparel & Fashion, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 7, 2022

"Glad to have iCloud to store my data at a safe place."

Pros: iCloud is an excellent way to back up my device and make sure that everything I have stored on it is safe. It's reassuring to know that if something bad ever happens, it's just one step to recover and all of my data will be safe. My iCloud backup has saved me many times in the past and I am so glad I have it!

Cons: it should be accessible on android and windows devices.

Lela S.

Owner/operator

Retail, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

January 28, 2021

"Works easily, but very limited storage without upgrade"

Overall: It works well overall. Very easy to use. Don’t like how limited the storage is unless you upgrade. Limited use to only Apple devices.

Pros: Automatically stores your documents & photos easily. It keeps them safe & easy to access. Works across a variety of devices.

Cons: Only works with Apple devices. It’s very limited in storage unless you upgrade & pay the fees. Can be confusing if you use different accounts.

Audrey H.

School

Accounting, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 24, 2023

"Work"

Overall: Very great

Pros: I love icloud because it’s the whole thing that keeps your storage save and manages everything

Cons: There is not really any cons I have the app is wonderful

Xiao H.

Software Engineer

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 3, 2020

"My iCloud Pros and Cons Review"

Pros: What I like the most about iCloud is how it sync seamlessly across all my Apple devices. I can access everything between my iPhone, and Mac Book. Also, Apple security is top notch, there is a lot of security and will notify me if anyone try to access it. iCloud is very inexpensive up to 2TB for only $10 and.

Cons: Not too many cons. Only thing is that it only works in the Apple Econ system.

Sarah W.

Admin. Director

Non-Profit Organization Management, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 28, 2022

"Super affordable cloud storage and file management"

Overall: Having our orgs entire document database accessible by any team member, at anytime from anywhere, is invaluable and stream lines all our process. It also provides us with constant data backup at a very affordable price.

Pros: I appreciate how affordable it is, how simple to use across all our devices, and the peace of mind it provides by backing up all our vital data

Cons: There’s really nothing I dislike, no complaints

teran N.

Software Engineer

Computer Software, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 28, 2023

"A reliable and secure cloud storage"

Overall: I have been using icloud for 4 years now and it has never disappointed me.

Pros: I use my iCloud to store my photos, videos, music and documents. I can access my content from any device if I have internet connection and this backup entire device data or specific data we selected.

Cons: I think 5GB free space is not enough for iPhone users since the photos are large in size.

Jane J.

Analista de Marketing Digital

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 18, 2021

"great cloud storage service option"

Overall: It was a great cloud storage option as I've been using the iphone for many years and the transfer is automatic and the backups function is also very important.

Pros: the facility to store your videos and photos directly from your iphone to the cloud and also the backup function.

Cons: there is little space, more free cloud space should be made available, as the prices of apple products are quite expensive.

Annamarie R.

NA

Internet, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 9, 2022

"Good for Apple’s products "

Overall: I use it to share documents for work, school and public offices, and also to store my important documents, videos and photos.

Pros: I like that it automatically store your documents, photos, videos, texts messages and contacts to your cloud so when you change out your phones, you have them all saved.

Cons: What I like least about it is the spaces. I wish they can offer more space for free.

Rusheni G.

Associate Quality Assurance Engineer

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 27, 2023

"Best mobile cloud storage"

Pros: Integrates with Apple devices and software.Reliable cloud storage service.

Cons: Limited cross-platform compatibility.Limited storage capacity for free accounts.

Alexis P.

Manager

Automotive, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 10, 2022

"iCloud for business "

Overall: I love iCloud it makes my day to day work life easier. I am able to keep track of numbers in the numbers app and store my files and pictures right in iCloud.

Pros: I love that I am able to keep all of my pictures in the cloud and also files for my customers. We are doing most electronic paperwork.

Cons: I am not able to use it as an application on my HP desktop but I can easily go on the browser and use it.

Jiabao Z.

phd student

Biotechnology, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 12, 2022

"An ordinary, but you have to use cloud disk"

Pros: I think the good thing is that Apple users are very convenient to save your photos for you

Cons: I have been using iPhone since 2010. But to be honest I don't really use iCloud a lot because of the limited free memory it comes with. But I think the cost of increasing the memory is too expensive. For the cloud disk used for study and work, I prefer to use google drive

Leonardo M.

Encargado de T.I

Mechanical or Industrial Engineering, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 28, 2022

"iCloud reseña"

Overall: Mi experiencia a sido buena, sin nada negativo. excelente Software.

Pros: la facilidad de poder usarlo prácticamente desde cualquier dispositivo sin importar el sistema operativo que utilice.la facilidad de compartir archivos sin comprometer la seguridad de los mismo.

Cons: Existe la posibilidad de perder datos valiosos que no vamos a poder recuperar de ninguna forma posible.

Verified Reviewer

Producer

Broadcast Media, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 26, 2020

"A Great Way to Maximize storage"

Pros: I mean the fact that I can store all of my data on iCloud is great and I love that I can access all of it from all my devices. Also, this makes it so much easier when I purchase a new phone, I am able to easily transfer my data to the new device.

Cons: The one thing I don't like about iCloud is the fact that it has all my data is known and I have to keep upgrading my storage space all the time.

Harley M.

Owner

Retail, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

2.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 20, 2023

"Amazing "

Pros: The storage amd accessibility features is outstanding and design is cool as shit

Cons: No problems I'd have always rather had icloud or applenid then google and amdroids.

Marie L.

director

Education Management, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 31, 2023

"Important to have"

Pros: I like that I can automatically upload to the Cloud. It's a small price to pay for extra storage.

Cons: I can't think of anything I don't like about this product.

Verified Reviewer

Software Engineer

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

September 3, 2021

"Flawless synchronization and device backup"

Overall: The free space I gain with this cloud storage is especially helpful, as it stores all my photos and important documents while costing very little and freeing up space on my phone and computer.

Pros: The iCloud website doesn't have a search for photos option. To view files shared on iCloud, you will need to log in with your Apple ID.

Cons: Outstanding graphical design. Integrated perfectly with Apple's ecosystem. Very Secure.

Verified Reviewer

Teaching Assistant

Education Management, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 5, 2021

"Good cloud storage option with some downfalls"

Overall: It’s good but there may be better options available in the market

Pros: It’s easy to use and streamlines transferring backups from old machines to new machines. Not that expensive and almost everyone used an apple product nowadays

Cons: It’s difficult to manage storage like it’s hard to delete things permanently and ensure privacy and security. It can also start to get expensive as the data needed gets bigger

selen B.

Psychologist

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 10, 2023

"Best storage space"

Pros: very good about privacy. It makes me feel very safe.

Cons: It is really very expensive and costly for a person living in Turkey. Access is difficult due to prices.

Hugues T.

System Administrator

Information Technology and Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 29, 2022

"iCloud est l'une des meilleurs solutions si vous possédez un appareil de chez Apple"

Pros: L'intégration de iCloud dans l'écosystème d'Apple est vraiment impressionnante ! Cous pouvez travailler sur votre Ipad, continuer sur votre Mac et terminer dans les transports sur votre iPhone, le bonheur !

Cons: Malheureusement, si nous n'avons pas d'appareil Apple, l'expérience reste un peu plus classique. Et, au vu des prix n'est pas forcément une solution rentable.

Claudia P.

Chat Moderator and Consultant

Public Relations and Communications, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

November 1, 2023

"Really useful"

Pros: iCloud is really useful when there's the need to quickly save something in a safe and always available place. The Files I uploaded are always there and I really feel safe while using it.

Cons: iCloud isn't that userfriendly, or at least that's my case. Took a while before understanding exactly how everything works.

nuno V.

investor

Financial Services, Self-employed

Used the software for: Less than 6 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 16, 2021

"Simple and good price "

Pros: the price for so much GB is the best factor in iCLOUD

Cons: There are no downsises until now i have no complains

Alternatives Considered: Google Cloud

Switched From: Google Cloud

Linda I.

Owner

Retail, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

September 17, 2020

"The price is the issue"

Overall: Very easy to use but the price is the issue. I wish I got more space than allowed after spending the money on the devices.

Pros: I love how easy it is to access my content on every device. It makes things so seamless. I wish other companies made it this easy.

Cons: I do not like the price I have to pay for it. I wish the free amount was larger. I already spent a ton of money for the devices, why can I not get more space for free.

Veronica P.

Sviluppatore software

Alternative Dispute Resolution, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 18, 2023

"Apple vince sempre!"

Pros: Io amo Apple! È la migliore al mondo! Sono troppo avanti! Quando provi non torni più indietro

Cons: Niente! Tutto perfetto! Apple è impeccabile, delude poche volte

Victoria S.

Paralegal

Legal Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 12, 2022

"iCloud Simplifys my life"

Pros: I can easily access any document, or file with a click of a button. I can share the documents through emails, texts and across different apps. I can manage and modify documents that I have saved on the cloud where ever I am and I can modify the documents on a tablet, phone or computer. There are so many uses.

Cons: I have no complaints with this software.

April K.

driver

Transportation/Trucking/Railroad, Self-employed

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

2.0

Customer Service

1.0

Features

2.0

Value for Money

1.0

Reviewer Source

Source: Capterra

March 8, 2023

"icloud 2023"

Overall: it has been ok and safe to save idems is good

Pros: that it is totally free and never changes and that it is reliable to be here

Cons: it is not very clear on how to use it or what it is

Verified Reviewer

Director Of Sales And Business Development

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

2.0

Features

2.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

August 23, 2018

"Apple is on the right path, but they are far behind"

Pros: I like how relatively inexpensive it is to purchase large amounts of backup storage, especially knowing that my phone is constantly being backed up to the cloud.

Cons: I hate that I can't edit documents in the cloud, the UI is confusing, especially when trying to share your data with the family members on your plan. Seems to require a lot of time setting things up when it should be a really simple thing to do.

Sabrina F.

Customer Service Rep

Media Production, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 18, 2022

"Perfect software "

Overall: It's awesome! So far all images and documents that ha

Pros: That I am able to store any important documents or images and when I need it I can still locate it even if I change to another phone. It's safe and secure.

Cons: There's not much to like honestly it's great for iPhone user, the only the storage may run out and you of to purchase for more additional storage space.

Luan V.

CEO

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 14, 2022

"iCloud for Mac"

Overall: the application provides good usage in a very intuitive and easy to use way. Its integration with systems greatly facilitates the use and availability of use between the platforms

Pros: great app for the platform. the great highlight is that it is fully integrated between iPhone and MacOs, making it very easy to use.

Cons: only have 5gb of free storage. It could come with more GB of storage available for free.

Sundeep G.

WaveMaker Consultant

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

February 6, 2019

"iCloud on Apple environment is great!"

Pros: If you are on iOS/Mac environment then iCloud is the best cloud storage solution that can be used. You just login to iCloud and you can start working from where you left off. The experience is absolutely seemless.

Cons: The only con I see as of now is that I have a windows laptop and I use iPhone & iPad for work, iCloud experience on Windows laptop is not so great and that can be bettered or worked on.

Verified Reviewer

Postdoctoral Researcher

Biotechnology, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

5/10

Reviewer Source

Source: GetApp

January 27, 2022

"iCloud is the automatic way that my Apple devices are backed up. It is hands off and sufficient."

Overall: Overall, the cloud is automatic, easy to use, and included. It is sufficient for a minimal amount of cloud storage.

Pros: I like that the cloud automatically backs up my contacts, photos, and saved worked within apps without daily maintenance from me.

Cons: Sometimes the cloud doesn't back up frequently enough and I have lost some photos or some documents that weren't backed up before loss of a device.

Franck A.

CEO

Computer Software, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

1.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 31, 2022

"Best document and file storage software"

Overall: Icloud allowed me to store sensitive documents and retrieve them whenever I wanted

Pros: This software allows the storage of the data of the documents and the photos souvenir while facilitating its recovery of the documents in the event of purchases of a new iphone or ipad

Cons: The difficulty to create an icloud account and the price of online storage per year are too high

Giuseppe N.

Software Engineer Manager

Information Technology and Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 27, 2022

"If you have an iPhone, you need iCloud"

Pros: I am an iOS developer and I only have apple devices. The integration between the devices is fantastic, the synchronization very fast and I never need to take another device to retrieve the documents created because they are immediately shared.

Cons: It would be helpful to have more granular permission management especially when sharing iCloud with family.

Crystal P.

Insurance Agent

Insurance, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 5, 2023

"Accomplished Feature"

Pros: I absolutely adore this feature. It makes my life so much easier.

Cons: You could never go wrong with this feature. It is very easy to use. VERY TIME EFFECTIVE

Rod S.

Recruiter

Civil Engineering, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 16, 2024

"ICloud and everyday useage"

Overall: Very pleased and impressed at the ease of functionality.

Pros: Very easy to set up and reasonable cost in running

Cons: Not being able to easily access saved individual documents.

Verified Reviewer

QA Engineer

Information Technology and Services, 10,001+ employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 2, 2023

"Best cloud for Apple users"

Pros: iCloud is a seamless cloud storage solution that has greatly simplified my digital life. With its reliable syncing capabilities and intuitive interface, I can effortlessly access my files and data across all my Apple devices.

Cons: The only drawback I have encountered is the limited free storage space..

mesut N.

network specialist

Telecommunications, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 17, 2022

"icloud for data security"

Overall: I generally use it over the phone. The best part is that when you took a backup of your phone, it was very easy to transfer the backup of my old phone to my new phone.

Pros: The best part for me is data security. Even accessing it from a computer other than a phone is very difficult.

Cons: 5GB of space for phones is insufficient and they charge a lot of money when you want to buy new space.

Karunya K.

Software Engineer

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 2, 2023

"Most popular cloud storage for mobile users"

Pros: Easy access to Apple apps and services.Very cheap price for basic plan.

Cons: Only supports Apple devices.Apple link share feature takes bit time to build.

Felicia D.

n/a

Consumer Goods, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

November 10, 2022

"iCloud for iPhone 12"

Overall: I’m overall experience with iCloud has been good. However, I think it could improve in the future.

Pros: Well I like most about this software is that it helps me manage storage on my phone. It also backs up my files and data.

Cons: What I like least about the software is that it runs out of storage very fast. I will have to delete apps off my phone in order to keep storage.

Visula R.

Software Engineer

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 27, 2023

"Mobile cloud storage at it's best"

Pros: Very cheap prices for basic plan.Good security and two factor authentication is available.

Cons: iCloud account is needed to access the iCloud storage.

Brendan H.

Finance Officer

Hospital & Health Care, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 9, 2024

"iCloud Review"

Pros: The ease of being able to access anything within iCloud from anywhere. The security is also reassuring

Cons: Not many things to dislike about iCloud.

Verified Reviewer

n/a

Music, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Features

4.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

January 9, 2023

"Come farne a meno"

Pros: Anche con il pacchetto piú basso riesco ad avere lo spazio che voglio sul mio iphone. Il prezzo del pacchetto piú basso é conveniente.

Cons: Diciamo che se gli iphone non occupassero cosí tanto, il software non servirebbe. Prezzi troppo elevati per i pacchetti successivi al primo. L'interfaccia grafica sull'iphone é caotica a mio parere.

Verified Reviewer

Revenue Operations Specialist

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 23, 2023

"iCloud as a must if you're in Apple ecosystem"

Pros: iCloud is a reliable and convenient cloud storage service that allows users to seamlessly access and synchronize their data across all their Apple devices.

Cons: One downside of using iCloud is that its storage capacity is limited and additional storage space can be expensive, especially for users who require a large amount of storage.

Anthony Z.

Attorney

Law Practice, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 21, 2024

"The easiest way to store documents and other important info."

Pros: The way it syncs seamlessly across all your devices.

Cons: There aren't many features and if there are extra features, they are not highlighted.

Sabiq J.

Project Manager & Scrum Master

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 15, 2023

"Better than any other mobile cloud service"

Pros: Seamlessly integrates with Apple devices and services.Simple and user-friendly interface.

Cons: Limited compatibility with non-Apple devices.

Nirmal A.

Senior Software Engineer

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 9, 2023

"Integrated cloud storage service"

Pros: Integrates with Apple devices and services.Easy sharing and collaboration features.

Cons: Not compatible with non-Apple devices and services.

Samya F.

CEO

E-Learning, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 16, 2023

"easy to use, clean interface, great for management."

Pros: The thing I love most about Icloud is that is easy and effective in sharing, storage my documents. It saves me a lot of time because I can keep all I need in one place. Also with their clean and tight interface I can easily find what I need in couple of seconds. I love it.

Cons: So far, iCloud has serving me pretty well

Verified Reviewer

Graduate Researcher

Research, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 9, 2022

"Get an Apple product and utilize iCloud!"

Pros: A great way to store all your photos, documents and other things every time you charge your phone and connect it to wifi! I've had plenty of Apple electronics and have had no issues transferring data from one to the other - nothing was lost!

Cons: PLEASE make the increase in iCloud storage free or provide more to begin with!

Paul P.

On-Premise and Cloud Infrastructure Manager

Retail, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 9, 2023

"icloud is best storage for iphone and mac os"

Overall: I use iCloud to sync my photos and backup my Mac and iPhone, I have already managed to restore without any problem when losing my iPhone

Pros: iCloud is easy to configure on Mac OS & on the iPhone, we are in an Apple eco system that is really simple for the user

Cons: There's not much to say about what I don't like, Apple does a good job, iCloud is a must-have service

Rohit K.

Physician

Medical Practice, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 17, 2022

"iCloud review"

Pros: The ease of syncing your documents if you have an iPhone or IMac.

Cons: Costlier than other cloud storages. Not easy for non iPhone users to use the platform.

Switched From: OneDrive

Reasons for Switching to iCloud: Owning a new iPhone and switch from android device

James W.

Parts Manager

Automotive, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 12, 2023

"icloud"

Overall: just works without any effort

Pros: Automatically does what is needed no complicated configs

Cons: Space is limited when using more than 1 apple product

Kat W.

Designer

Construction, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

October 30, 2023

"Great for teams that work on the IOS platform"

Overall: Great product for companies on an IOS platform. Easy to access information and keep all users up to date with any documents/photos needed.

Pros: It is great that many users can access all files/documents/photos necessary as many employees are at different locations. This also helps any remote employees to access any information they need easily to not delay their work on any project.

Cons: Not many negatives, can be a bit glitchy depending on your service area and documents will not upload or load to be viewed.

Rohan J.

Cybersecurity Officer

Education Management, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 30, 2023

"Seemless Apple Cloud Storage"

Pros: Great for transferring files from iPads to multiple macbooks.

Cons: Somewhat limited on compatibility and non-customizable authentication.

Prajwal K.

Seller Support Associate

Information Technology and Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 9, 2022

"The best cloud storage for apple devices"

Pros: Icloud is a boon for apple users, once synchronized with all the apple device we have, it just works in lightning speed for any kind of data shift or transfer make sharing of data very easy and also comes with the best security features from apple.

Cons: overall very satisfied with the storage type and security offered.

Jenna P.

Owner

Farming, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

August 26, 2022

"Seamless with iPhone integration "

Overall: Love it. It’s a reasonable subscription fee for one of the best cloud storages available.

Pros: I am constantly using my iPhone, and iCloud makes it easy to access my files related to my business directly from my iPhone from anywhere

Cons: It does have a subscription fee for any substantial storage, but it’s worth it to me for the sheer convenience.

Verified Reviewer

Coordinator

Education Management, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 3, 2023

"iCloud to keep everything in order."

Overall: I love it, I only use iPhone so I've been using it for a while.

Pros: It is really easy to use and it comes with your iPhone.

Cons: I really love all the settings but maybe I need to be more inform to take advantage of every detail.

Switched From: Numbers

Ishara W.

Senior Software Quality Assurance Engineer

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 30, 2023

"Best mobile cloud service"

Pros: Automatic device backups.Multiple device support.

Cons: You can't access the files offline.Only supports the Apple for mobile devices.

Verified Reviewer

Designer

Publishing, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 29, 2022

"Simply backs up your local drive in the background, can be used for a family or a team"

Overall: simple to use and cheap, great for backing up the teams work on their local drives

Pros: simple to activate, leave it quietly running in the background

Cons: If it stops running it's not immediately obvious, you may not notice for a few days or weeks. Downloading files from elsewhere is awkward, doesn't really work as remote storage

Reasons for Choosing iCloud: already running on Macs, simple and reliable

GUSTAVO R.

SENIOR PASTOR

Religious Institutions, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 23, 2021

"THE SAFEST WAY TO TAKE ALL YOUR DOCS WITH YOU EVERYWHERE"

Overall: SINCERELY VERY VERY PLEASANT EXPERIENCE, IN A EVERY DAY USE BASIS.

Pros: I AM A APPLE USER FOR SO MANY YEARS. IPHONE, IPOD, IPAD, MacBook Air, IMAC... THE CHANCE TO GET ALL YOUR DEVICES SYNCHRONIZED AT ONCE IS OF EXTREMELY BLESS!

Cons: I THINK THE COST. I THINK APPLE CAN DO IT CHEAPER OR EVEN FREE FOR ALL THE APPLE PRODUCTS USERS. SO MANY WILL MOVE FROM DROPBOX OR GOOGLE DRIVE TO ICLOUD.

Martin M.

Product Manager

Financial Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 27, 2020

"Safe and sound in icloud"

Overall: I found it rather useful and it proved critical in backing up my info when I needed it.

Pros: I like the intergration with most of my phone's features as well as the ability to use it on a desktop.

Cons: I did not like the limited space. 5gb is too little on the free tier. I also wish it had an offline feature because I often had to re-download my files and the data is expensive where I live.

Carl-Even S.

Student

Media Production, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 25, 2020

"iCloud is the best cloud-storage system out there"

Overall: iCloud makes everything so much easier and effective, especially if you have several Apple devices.

Pros: First of all, iCloud is super easy to use and cheap. I do really appreciate the ease of syncing for example documents and photos with all of the Apple devices that you have.

Cons: If you are not fully embraced in the Apple ecosystem, iCloud does not get used fully optimally.

DeAndre D.

Para-educator

Education Management, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 25, 2020

"On Point!"

Overall: Pretty good for me because I consider myself a slight Apple expert and I naturally know how to deal with and use it.

Pros: I love how well iCloud works across all Apple devices in a way that makes what ever you put in the cloud accessible to all devices.

Cons: When you run out of space, you will be sent notifications that harass you until you turn off the iCloud or pay to upgrade to a bigger plan.

Verified Reviewer

Student Researcher

Higher Education, 201-500 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

January 4, 2019

"Robust and Cost-Efficient Cloud Storage System"

Pros: iCloud refers to a very large array of products, including Email, Photos, Contacts & Calendars, and more. The cost for additional storage is competitive and the performance of the products offered is strong.

Cons: Where iCloud does well in robustness, it lacks in speed. iCloud Drive document syncing can take hours to initialize on a new computer when the user has a large number of files.

Verified Reviewer

Founder

Information Technology and Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

October 5, 2022

"iCloud review"

Overall: Sync of various data between platforms

Pros: Excellent suite to sync documents, notes, pictures etc. between Apple products and other respositories. Works seamlessly, quickly and well.

Cons: Additional storage costs $$. Sometimes, rarely, iCloud displayed errors for me, while syncing data. Again, just a few times and it went off quickly.

Verified Reviewer

Strategic Planning Manager

Automotive, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 23, 2022

"Easiest way for document management"

Overall: The most comfortable product to use for protecting, backing up and accessing photos and files from anywhere.

Pros: I am a iphone and mac user. For convenience, I have purchased iCloud for backup. Automatic data backup is provided without doing anything. I can also save my files in different areas effortlessly.

Cons: Sometimes it may take a long time to download big-sized data.

Ryan S.

EL/SIFE Teacher

Primary/Secondary Education, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 16, 2022

"ICloud: The daily way to keep my files safe and secure and accessible"

Overall: Overall, iCloud has kept my personal files safe and easily accessed and transferable between all of my devices. I am glad I have it and pay for more storage.

Pros: I like how all of my Apple devices are tied to the same Cloud system and can be easily accessed from any device.

Cons: I wish there were different tiers of pay beyond 200GB. A 500GB level would be great

Houston J.

Lead Designer

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Features

3.0

Value for Money

1.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

January 6, 2022

"Apple's storage is great if you can manage"

Overall: With poor data management and a high price, there are many worthwhile alternatives.

Pros: I like how everything is backed up immediately, as long as you have enough storage.

Cons: Just like most things Apple, this comes a a premium. You run out of storage space before you know it, then it nags for a paid upgrade. You can't really see from your device what all has taken up your space.

Verified Reviewer

CEO

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 11, 2023

"Cloud storage suits all my needs! "

Pros: The cloud is so easy to use. I'm able to share it across all of my devices which makes everything so much easier. Doesn't matter if I'm at home or the office I can access any file I need to. Or save anything as well!

Cons: I don't think anything is missing or difficult per say, just don't ever forget your password!

Nimesh A.

Software Engineer

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 8, 2023

"Most favourite cloud storage for mobile"

Pros: Comes with every Apple product.Cheap price for basic plan.

Cons: Apple cloud storage link creator takes bit time for large content.

Tim T.

Musician

Music, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 15, 2021

"The OG Cloud storage for me"

Pros: I really enjoy the constant reassurance that my data, photos and videos will be saved in the cloud without me backing it up manually each week.

Cons: The times when I've run out of space on my phone, iCloud starts to get finicky and doesn't operate correctly. Sometimes I cant pull up a photo because its not downloaded from iCloud, which is frustrating.

Azalee H.

Student

Health, Wellness and Fitness, 1-10 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

4/10

Reviewer Source

Source: Capterra

May 19, 2022

"Overall good software, but should automatically store imessages without changing settings"

Pros: Great storage capacity. Easy to access and re-download files from the cloud.

Cons: Cannot access iMessages that were not backed up to the cloud. There is no way to recover those messages and imessages are not automatically set to be backed up to the cloud. I think this feature should be automatic, and then if the user wants to turn it off, they can, but not having any way to access deleted imessages is dangerous for individuals and the organization. This should be a necessary tool.

Verified Reviewer

Owner/Broker

Financial Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 10, 2023

"Apple iCloud"

Overall: I love it and would highly recommend it to all Apple users.

Pros: This is a must have for anyone inside the Apple ecosystem. I can't tell you how many times it's has saved my bacon when a phone was damaged beyond repair.

Cons: The day to day file storage is not as good as some of the competitors but it is noticeably improving over time.

Emily F.

Integration Specialist

E-Learning, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 15, 2022

"Photo/Document Storage"

Pros: I love the ease of access and that I can easily store photos and documents through multiple devices. Easy to locate and share images or documents with others.

Cons: At times the management of the cloud storage can be confusing. I have the additional paid option for storage but not sure if/when it is actually needed.

Verified Reviewer

Social communication

Consumer Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 25, 2023

"excelente aplicación y bastante segura "

Pros: Es facil usar la aplicación muy segura para guardar archivos y fotos

Cons: si mi iCloud esta full, tengo que cambiar de plan

Walther K.

Vários serviços

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"I like iCloud very much because it is a practical application and very easy to use "

Overall: I use iCloud on a daily basis, and your tool makes my job much easier and I recommend it.

Pros: I really liked the convenience, ease of use, and the many tools that iCloud provides for free

Cons: iCloud does not store permanently, it is a sync service and if you delete any of them, it updates the sync and how you deleted it and it disappears too

Chris H.

Art Teacher

Arts and Crafts, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 1, 2023

"iCloud in the Art Room"

Overall: Overall I would definitely recommend this software. I feel more relaxed knowing that I can access my projects anytime anywhere and I don't have to worry about anything getting lost.

Pros: iCloud is a great software to use in the classroom. I can have my students send digital projects to me via the iCloud storage system. I can also have the students access important information or resources that they can utilize in their work.

Cons: Apple products have a steep entry price. The products can be cost-prohibitive.

Tami G.

Secretary

Automotive, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 28, 2024

"Great for Backup"

Pros: I like that I can access all my photos and documents from the cloud

Cons: I don't like paying a monthly fee for more storage

Robert L.

Quality Engineer

Logistics and Supply Chain, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 20, 2023

"This product is worth the money."

Pros: iCloud makes document retrieval anywhere in the world very easy.

Cons: Sometimes i would prefer to keep a document private.

Verified Reviewer

Seller

Marketing and Advertising, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 11, 2023

"I cloud my best"

Overall: Savety money time

Pros: Easy and fast high Quality ,basic also save

Cons: I think its must be more options to give i cloud more value

Emily B.

Photographer

Internet, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 31, 2023

"iCloud is a dream! "

Pros: I like pretty much everything about iCloud. it’s so simple and easy to use , I use it to store my photos and videos! The extra iCloud fee for more storage is totally worth it.

Cons: I actually enjoy it! I do wish we had a little more storage for free but it is what it is!

Alex N.

SLS

Education Management, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 6, 2022

"Could be better"

Overall: Easy to use and manage but fills up quickly and the cost to add extra space is more than other cloud services

Pros: Easily connects to across all devices Saves multiple types of media/documents Auto sync/backup

Cons: The amount of free space you are given fills up quickly. Constant reminders iCloud is full Continuous pushes to buy more space cost for extra space

Vanisha R.

Werkstudent

Education Management, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 17, 2023

"The backbone to so many cool iOs features"

Pros: * Worryfree session sharing for iMessage* Easy backups for all iOs devices* Sharing of data, browser sessions etc. across multiple iOs devices

Cons: * Once you use iCloud to automatically backup your phones, it can become quite hard untangling everything and making sure that no unnecessary data is being persisted.

Talal A.

Director

Plastics, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 5, 2023

"Best Cloud storage for apple users"

Pros: Everything is in one safe place without having issues of losing it

Cons: difficult access to download files on my laptop

Verified Reviewer

Informatica

Internet, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 22, 2024

"Recensione icloud"

Pros: Ottimo per conservare documenti,progetti,foto e dati

Cons: Poco spazio di archiviazione e abbonamento abbastanza costoso

Icey I.

Content Creator

Broadcast Media, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 26, 2021

"Great Application for Saving Documents"

Overall: It helped me with my small business by allowing me to save documents and share them with my members.

Pros: It is very easy to arrange, send, and edit documents and pictures. You can access them through a variety of devices. You can assign certain permissions and access to different members.

Cons: You may have to pay for more storage, since you only get 5 free GB.

David Jonathan D.

CSR

Telecommunications, 10,001+ employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

January 13, 2024

"Feedback of iCloud"

Overall: Good for storing files that are not much important but the risk of security is high

Pros: The Storage management of iCloud where we can store our documents and photos

Cons: The encryption and security where it can be opened by an experienced hacker

Switched From: Google Drive

Reasons for Switching to iCloud: The security of the icloud where it can be opened without notifying the owner

Kosala K.

senior Systems administrator

Apparel & Fashion, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 29, 2021

"iCloud Review "

Overall: its very easy to use with my iPhone and no extra knowledge is required to maintain cloud storage. So its very convenient for me to use iCloud storage.

Pros: its very easy to purchase and maintain. No specialized knowledge is required. It’s easily accessible from my iPhone. accessible from anywhere by log in to iCloud storage.

Cons: No option to choose what images to sync.

Jarrod L.

manager

Food & Beverages, 1-10 employees

Used the software for: Less than 6 months

Overall Rating
4.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 8, 2022

"Excellent for Small Business"

Pros: Our most used feature, or most significant, is document collaboration. It is vital for us to be able to have multiple people working on one document at one time with real-time changes and updates to the document.

Cons: It is a little harder to manage access to specific folders or files than I would like, but we have managed to figure out what works for us.

Switched From: Dropbox Business

Reasons for Switching to iCloud: Dropbox was very clunky for us and was a little bit expensive. We all use apple products and apple software so switching to iCloud was a no brainer.

April D.

Small Business Owner

Individual & Family Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 23, 2021

"Love the iCloud "

Overall: My overalls experience with iCloud is that I love it and that no matter what all my stuff is where I need it to be when I need it

Pros: That it has what ever I need when I need it at anytime that I need it no matter where I am at even offline

Cons: That the price is a little high but the service makes up for that other then that there is t anything I don’t like about it

Ashunt M.

student

Utilities, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 21, 2023

"iCloud"

Pros: I like how iCloud does great on storage and holds my information.

Cons: There isn't anything I dislike about iCloud.

Verified Reviewer

Managing Director

Chemicals, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 31, 2023

"Powerful connection for the Apple ecosystem"

Pros: To access the documents in a very functional way

Cons: Relatively 5GB free storage space is not enough for some users

Verified Reviewer

Logistic lead

Research, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

November 27, 2022

"Programa para almacenamiento en la nube"

Pros: Si tienes IPhone es sencillo mantener tus archivos en la nube ya que siempre está sincronizado

Cons: Muchas veces la sincronización de archivos tarda demasiado. El espacio de almacenamiento gratuito es muy poco y me parece costoso ya que otras plataformas te permiten guardar información en la nube de forma gratuita

Josh E.

Director of Administration

Religious Institutions, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 27, 2022

"In the Cloud with iCloud"

Overall: Apple iCloud works well and is a platform and service that I will continue to use. I am not sure how well it works across platforms operating systems but with Apple users, it is flawless.

Pros: Apple iCloud truly does place all the controls in your hand and provides a good platform that is accessible.

Cons: The only item which I would rate low about this is the cost of the product.

Cole P.

Marketing Director

Automotive, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 12, 2020

"Personal & Business Storage"

Overall: Overall, I can't complain; it's affordable and easy.

Pros: The Apple ecosystem is perfectly complimented by the ease and centrality of iCloud. Storage & backups are made instantly accessible on any Apple device.

Cons: More options/packages for storage space would allow for more flexibility for customers like me that fall between the current 3 options.

Mahmoud I.

Seller

Market Research, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

1/10

Reviewer Source

Source: Capterra

March 15, 2023

"Iam in love with iCloud "

Pros: Because it’s safe and free and the service very sheep

Cons: Safety and the service price And its free in general

Verified Reviewer

Pharmacist

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

July 6, 2021

"Safe and secure"

Overall: iCloud instantly allowed me to save photos, work documents, emails safely on iCloud which can be accessed anytime around the world.

Pros: iCloud allows to save your work at one particular place and time and continue where you left off .

Cons: The system is well integrated with Apple devices only and not Android users. Room for improvement there in those challenging times

Heherson M.

Artist

Entertainment, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 2, 2023

"Privacy and security is very secured"

Overall: 101% over 100

Pros: I really it when it comes to my privacy and security

Cons: Oh when it comes to my files.it super safe

Brian T.

parent

Non-Profit Organization Management, Self-employed

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 30, 2022

"Icloud has been great"

Overall: we love that anyone of us can access the cloud to backup data, images, documents, etc. Also, we can share it with one another so that we can all have access to and utilize what we need. We also like that we can use it with our mobile phones if we need to out of the office.

Pros: we love that anyone of us can access the cloud to backup data, images, documents, etc. Also, we can share it with one another so that we can all have access to and utilize what we need. We also like that we can use it with our mobile phones if we need to out of the office.

Cons: so far we have no complaints, but it can be pricy a little bit in order to have enough storage for our whole office.

Traoré L.

SEO

Internet, 1-10 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

December 14, 2022

"Save your your apple devices data on Icloud."

Pros: I can stock all my data of my different Apple devices in one Icloud account.

Cons: Even if Icloud is very secure it accessible only on Apple devices.

Switched From: Google Cloud Storage

amber F.

owner

Arts and Crafts, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 19, 2020

"Great "

Overall: Overall it’s awesome I love that my info is still there I love that I don’t have to do much for my contacts their automatics stored

Pros: I like that all my information is saved so if I want to switch phones or have more than one I can be logged in and still have my info

Cons: I’m just scared that someone might break into it I’m not sure on the security part yet

Irina K.

paralegal

Legal Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 18, 2022

"Review "

Overall: Overall is happy and will continue using to store the necessary information as well as share the information I need to share with others

Pros: The information is synced, access is immediate, ability to share, ability to restore the information, ability to share the storage

Cons: No one time purchase price, can become pricey with time

Dominic H.

Owner/Operator

Transportation/Trucking/Railroad, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 8, 2023

"Review Icloud"

Pros: Massive storage space with the choice to upgrade

Cons: Cost to upgrade storage space but still not expensive

Verified Reviewer

IT worker

Graphic Design, 1-10 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 8, 2022

"iCloud"

Pros: It is like google storage, so it was easy to use.

Cons: It is a bit exspenisve but not like google storage.

Switched From: Google Cloud Storage

Reasons for Switching to iCloud: Beacuse iCloude is not that exspenisve like google storage.

Ramy A.

Photoshop review

Research, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 22, 2021

"Icloud Review"

Overall: Overall it is good at storing your data but as the storage is too small so you will store minimal data

Pros: It is easy to be used , it is not complicated and it stores all your important data and it will never be erased

Cons: The storage should be more than 5 GB Should be at least 15 or 20 GB and then you can make 50 GB , 100 AND 2 TB For money as you want

Chris C.

COO

Information Technology and Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 29, 2022

"Like most Apple products - it just works"

Overall: When I store data in the cloud it is essential that it is safe, fully encrypted and synchronises across all my devices. For me, these are Apple (Macs, iPhones and iPads) so iCloud is the best choice.

Pros: The best thing about iCloud is you just set and forget it.

Cons: iCloud is missing some of the advanced features of other cloud storage solutions.

Andrea A.

designer

Graphic Design, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 14, 2021

"Your docs in any Apple device"

Overall: Good tool for managing your drive files and a good value for money considering the monthly fee

Pros: The fact of looking at your files through different devices and being able to work and update your work by phone, pad and pc

Cons: Sometimes I found a bit slow the uploading part, however it could be the ISP currently slow but overall good value for money

Jovani J.

Owner

Computer Networking, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 24, 2022

"Icloud is the best"

Overall: I love it its the best hands down. i use it at home and at work. i use it to sign in everywhere. it links my iphone and imac nicely. i use it on my macbook pro together too seemlessly.

Pros: i use it for absolutely everything, for business and personal. i even got one with my name. it works flawlessly for all my needs.

Cons: i sort of kind of wish it was for android too.

Ket Vui C.

Business Intelligence Developer

Health, Wellness and Fitness, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 15, 2021

"iCloud"

Overall: Overall experience is excellent. I enjoyed using it daily and will use it as i do daily.

Pros: One of the features i like the most is I can retrieve, save, upload files in any devices as long as i signed in using my id.

Cons: Time to search and download file might be an issues depending on internet connection speed. Sometime the file is not loading.

Brian B.

President

Retail, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 23, 2022

"All my documents and more in one place"

Overall: Great user friendly and easy to use. I've set it up on multiple devices.

Pros: All my pictures files and everything are available across all my devices that I am logged into.

Cons: Also pulls content (that I select) from all devices to back up. Sometimes if I don't pay attention I may be backing up and syncing too much stuff and using all my space.

Tendamudzimu N.

Technologist

Civil Engineering, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 29, 2022

"Icloud most secured cloud service"

Overall: I have realized how safe documents are in today's error where cyber security should be of priority

Pros: the ease of software usage with different storage sizes to choose from. Integration with find lost iphone is the best

Cons: every feature one looks out for is there at your finger tips. Nothing I would want to be adjusted

Renea Q.

Artist

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 3, 2022

"How iCloud helps free up space on my phone"

Pros: I use iCloud to sync up my contacts, photos/videos, and music so I can have them available no matter what device I'm using. I like knowing that even if something happens to my iPhone or iMac I can restore my content on iCloud from another device.

Cons: If I can't pay, I will no longer be able to access my storage.

Maria Andreia D.

Import and Expert Analyst

Oil & Energy, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 1, 2022

"Save your documents and pictures on the Icloud."

Overall: My overall experience with the Icloud is that I pay every month to have the Icloud services and save all my important files, e-mails and pictures.

Pros: I realy like the Icloud because I use to save my e-mails, pictures and important documents on the cloud. When I change phones or computer, I make my login on the Icloud and that here are all my documents.

Cons: I don't like on the icloud is that sometimes the devices are out of sync and don't share the same file. The price of the basic package is also expensive.

Verified Reviewer

Operations Analysis Manager

Information Technology and Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Features

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

November 6, 2018

"Not powerful enough to be the only cloud storage solution"

Pros: iCloud is easy to use on any apple device and seamlessly syncs content from both desktop and mobile device.

Cons: iCloud is useful for backups, however it's not customizable and does not allow for organization unlike other tools. If you're trying to sort through your photos, it's just one big dump. More digital organization on the platform would be preferable.

Mia D.

Student

Human Resources, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 18, 2020

"We love iCloud "

Overall: We frequently go over our storage capacity, but the product is worth paying a little more for extra space.

Pros: For any Mac user, iCloud is a must have feature. At my job, we use it to back up all of the offices' documents. It's inexpensive and easily accessible.

Cons: I wish more GB's were offered without paying, but it's still worth the price.

Nimisha P.

People Business Partner

Marketing and Advertising, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

5.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

May 12, 2019

"Best back up for your iphone!"

Pros: This is the best software ever! It allowed me to buy space and save my back up when my phone would not back up on my new phone. This saved all my pictures, videos and memories which are so important. Best thing to buy!

Cons: Nothing, this is something everyone should invest in and it is so cheap. This will save everything and you have nothing to lose.

Aaron A.

Technology Coach

Education Management, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 4, 2022

"iCloud"

Pros: iCloud makes it easy to store things in the cloud. The most beneficial part to me is backups of iPads or iPhones. If something ever goes wrong and your device needs to be erased, the backups make it easy to bring it back to how it was previously.

Cons: Not a whole lot of storage space before having to pay for more.

Lauren G.

Manager

Mechanical or Industrial Engineering, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

December 14, 2018

"I use it all the time and I never had a bad experience!!"

Pros: Stores a lot of data and photos Cheap upgrade for more storage Easy to utilize and manage Great way to organize all you’re important files

Cons: I can’t think of one con except it runs a little slow when you have a lot of photos that have to load I wish it would go faster and sometimes photo clips don’t even show up for preview which makes it hard to organize

sergio G.

CRC

Health, Wellness and Fitness, 201-500 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

March 28, 2023

"easy access to your files"

Pros: easy access of your files and globally used

Cons: too many boost requests to increase storage capacity

Glo C.

Vice President

Financial Services, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

February 17, 2022

"Good for storage but not much else"

Pros: - Images and documents are uploaded automatically - Billing is hassle-free - Easy to install

Cons: I don't know what else you get out of this other than additional storage; seems like a money grab to me that is captive to Apple users due to ease of use. What's different between this and Google Cloud or any other cloud service?

Shannon C.

Student

Mental Health Care, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 18, 2022

"Management of Storage "

Overall: Overall, this product is great to use between different Apple devices and easy to find different information between products. The only downfall is the storage is being taken up by previous, "backups."

Pros: What I like about this software the most is all Apple products are able to connect to the same iCloud, making it easy to keep all information in one location. This feature also allows easy access to find information on different devices once logged in.

Cons: What I like least about this product is the storage management of iCloud. The storage is consistently full because it stores previous "backups." Apparently there is no way clear these previous backups and takes up storage requiring more storage needed.

Mike L.

Author

Publishing, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

August 5, 2018

"Great for keeping daily backups of iPhone, iPad and syncing multiple IOS devices"

Pros: Great for automatically making daily backups of iPhone, iPad Awesome for syncing data between multiple IOS devices Very inexpensive Easy to subscribe for more (or less) space (monthly) Great for storing data, photos, etc.

Cons: Not as easy to use for storing files as Dropbox Would be nice to get notifications when backups are automatically done

Juliana F.

Auxiliar de escritório

Retail, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 22, 2022

"Gosto bastante!"

Overall: Gosto demais, o preço é acessível até mesmo no menos plano, de 50GB. Acho justo.

Pros: O software é bom, cumpre o que promete no armazenamento. Simples de usar e é super importante no backup no iphone, melhor ainda por ser automático.

Cons: O alerta frequente de armazenamento em falta, poderia ser menos invasivo.

Kornkaew T.

Quality system and Quality assurance

Food Production, 51-200 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 22, 2023

"Recommend for good storage ICloud"

Overall: ICloud : Storage and sharing. We can work everywhere and not require only notebook, but also we can work by mobile.

Pros: We can storage all data and share to person if need. It's securities because require PW to access for sharing.

Cons: I think it's full complete set for ICloud.

Ralica G.

Lead UI Developer

Computer Software, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

March 4, 2022

"Why I find iCloud helpful and why I have not signed up for family sharing yet."

Overall: I have been happy with iCloud overall, except for the pricing issue defined in the cons section.

Pros: I find iCloud to be a very well rounded and complete in every aspect I can think of. Personally for me the following are the key features I am thankful to have: - device backups - sharing calendar events with the family - device tracking - family photo share

Cons: The second tier for family sharing is just too expensive for my budget while tier one which is very budget friendly offers far too little space to be usable for a family of 4. For hat reason we currently keep the bulk of our photos elsewhere. That annoying message when your iCloud is full. It never stops and is always in my way.

Gary M.

Construction operator

Construction, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 15, 2020

"iCloud is the best "

Overall: I’ve been using it since Apple came out with it and it gets better everytime.

Pros: It’s literally the best system out there. When you want to save pictures and everything from your old phone iCloud will save all that for you and add it to the next phone which is very convienent.

Cons: I would say that it is better than everything else

Amey S.

Student

Education Management, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

August 28, 2021

"Perfect for keeping your data safe."

Overall: I love it. Its incredible to see all my data on the cloud, safe and secure

Pros: I use an iPhone, Mac and an iPad. Using iCloud, I can store all my data within the cloud, such that even if one of my devices gets erased, I can retrieve it easily.

Cons: Prices could be lowered and benefits for students could be added, just like Apple Music.

Sebastián C.

Student

Financial Services, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 28, 2022

"iCloud and its managment"

Pros: It's easy to use because of the order it has, you will find what you are searching for very fast, also it's pretty safe compared to some other software

Cons: The storage space it gives you it's pretty small, if you wanna keep saving things there you will need to buy some more storage

Elijah J.

President

Insurance, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 12, 2022

"Simple and Reliable Source for Storage Management"

Pros: I enjoyed how easy it was to use and set up. I have utilized iCloud for roughly 8+ years and its secure and simple design has me at peace with my personal information.

Cons: No issues or complaints. It has been helpful with opening up the space and speed on my other devices, especially with how busy work has gotten.

Verified Reviewer

Social Worker

Civic & Social Organization, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

1.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

September 28, 2022

"icloud review"

Overall: The app is very good at storing any data or document, but it charges a fee to provide the required additional space, which is very costly.

Pros: Thanks to the application, I can safely store my various data, including passwords. In addition, I can store all the documents that I do not want to take up space here.

Jayash K.

Director

Computer Software, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 15, 2022

"My Cloud is iCloud"

Overall: Awesome, No need to carry the documents, just put them on the cloud and forget.

Pros: Sync between all my apple devices is like fun, especially the clipboard on the cloud. It makes life so much easier.

Cons: Nothing as such, everything is so much fun using iCloud

Reasons for Choosing iCloud: No one, as I am already in Apple Ecosystem

Luiza V.

Team leaders

Non-Profit Organization Management, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 8, 2023

"Great accessibility and quality "

Overall: Great! I love using it, and have found it incredibly helpful while working from different places. As well as while switching devices, having everything load easily and fast into my new device.

Pros: It’s easy to access from your Mac, iPhones, and other apple devices as well as any brand device through the ICloud website. All your documents stored in one easy accessed space.

Cons: To be honest I have not found any features that I have not liked, or have had any difficulty using it.

Regan W.

Customer service representative

Retail, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 28, 2022

"My iCloud review!"

Overall: My overall experience is excellent. I’ve used iCloud for so many years. And I love it!

Pros: iCloud is a great app. iCloud has great storage management, and iCloud keeps all my files in one place. It’s so easy and convenient. Definitely recommend!

Cons: I have no issues with iCloud. Never had any problems!

Thang S.

Technical recruiter

Staffing and Recruiting, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 13, 2022

"My experience with iCloud"

Overall: so far no complaint, just that I am running out of cloud storage.

Pros: I have been using iCloud since I own an apple iphone, I use it to upload & backup my files and picture.

Cons: I would appreciate if they can offer some free storage more, by giving a task or something. purchase rather than subscription

Aishwarya T.

AGM

Machinery, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 3, 2023

"Amazing & User friendly "

Pros: It has huge credential in storing and maintaining privacy of an individual. It keeps your data safe and updated regularly and can be easily accessed by the user.

Cons: Nothing as such, except that it uploads only when you are connected to a wifi. (may be because of large data size)

Alyssa V.

LSP

Insurance, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 3, 2022

"iCloud "

Pros: I love how easy it is to have everything in one spot and easy access. You can use it from your computer or mobile device. I use this on a daily basis and its been wonderful.

Cons: I haven't had any issues with iCloud since I started using it a couple years ago but have heard customer service is very helpful.

Anthony D.

Paralegal

Law Practice, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 3, 2021

"iCloud good storage tool for most users"

Overall: Good way to save important personal data at a reasonable cost, securely.

Pros: iCloud makes it easy to save data outside of a hard drive on a computer and access it on a regular basis.

Cons: Sometimes the password reset is a challenge to use and change when accounts are conmingled. It seems to be better now that it used to be though.

Verified Reviewer

Manager

Insurance, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 22, 2022

"Great cloud productivity suite for Apple Users"

Pros: I like the seamless nature for the apps across all of my apple devices and that files and information updates in real time. Allows me to communicate and share date in real time to increase team productivity.

Cons: I would like them to introduce a file and data recovery feature.

Ahmet Fatih Y.

Administrator

Higher Education, 11-50 employees

Used the software for: Less than 6 months

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 16, 2023

"Notifications about the full storage may be annoying"

Pros: The process works flawlessly as it uploads and stores everything on the cloud. The free 5gb is nothing as it gets full after almost a week of using the device. Still, upgrading is easy and comes with multiple plans.

Cons: I still doubt whether G. Apps are any better or worse compared to iCloud. As a recent migrant to IOS I had almost nothing surprising me whereas the integration of Google apps with each other (Lens, Drive, Word, Chrome) is what I have been still missing.

Switched From: Google Drive

Cody K.

Owner & Travel Agent

Leisure, Travel & Tourism, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 24, 2022

"Love ICloud! Use it for my business and personal product! "

Overall: Love it!! I will continue to use it!

Pros: The best features about iCloud is the mobile of it. You can use it on any device. Anywhere. It’s easy to use between multiple devices. I love it for my business and personal account

Cons: More business fictions and capabilities! I would love to have my storage and ideas to use

Meghan D.

Operations Manager

Construction, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 25, 2021

"Excellent Storage Solution for Mobile Device Usage"

Overall: It's a great storage solution for our devices with an outstanding cost point per user.

Pros: I love the ease of setting up our company iPhones to run automatic backups, as well as easily accessing this data from any other Apple device, as well.

Cons: We have not had any negative experiences since we began utilizing iCloud 3 years ago.

Kishore P.

QA manager

Media Production, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 31, 2021

"Platform to store test restuls"

Overall: Ios test result storage was made easy with this platform.

Pros: we use icloud to store our test results on daily basis. As we are heavy on IOS testing, we use icloud to store results directly from the test devices.

Cons: No need to worry about integration to any other tool. stored data can be accessed anywhere anytime by anyone.

Verified Reviewer

SGA

Retail, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 9, 2021

"The Cloud of I"

Overall: iCloud is a great system that is both useful for storage and mail systems.

Pros: I love I cloud its great for storage and thankfully upgrading is super cheap which is amazing so I don't have to delete my pictures anymore.

Cons: Nothing I love it and it's amazing and allows me to do so many other things and keep letting me do things.

Yogesh A.

Minister

Non-Profit Organization Management, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

2.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

June 4, 2021

"I Cloud helps me to access my data anywhere in the world "

Overall: Overall I am very happy with icloud as it offers good security of my data.

Pros: Ability to access my data anywhere on the globe wherever I am travelling for my work as a minister.

Cons: I am not able to access my data on my other devices for eg on my android devices it would be really good if I could connect my android phone as well.

Tara M.

Teacher

Education Management, 11-50 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 7, 2022

"Accessible Digital Storage"

Overall: Overall, it's nice to be able to access my data from virtually anywhere, but as a teacher, it's frustrating how costly storage can be.

Pros: As a teacher, I can push out data using our iCloud server for particular items that I've already downloaded that I want my students to use. As a user, I can download pictures, videos, and music to my iCloud server and access them from home, school, or on a trip. I like that I can access my storage from virtually anywhere.

Cons: Sometimes I have issues with student iPads receiving iCloud data that I push out. Also, I don't like that you only have so much storage before you have a price increase. It can get expensive.

Alternatives Considered: Google Drive

Reasons for Choosing iCloud: I didn't choose iCloud over them. I use both for storage.

Verified Reviewer

Ingenieur

Information Technology and Services, 11-50 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

November 26, 2022

"Un bon stockage en nuage pour les utilisateurs d'Apple"

Overall: Mon expérience avec iCloud est globalement bonne quand j'étais utilisateur des produit Apple, puisque je l'utilisais pour sauvegarder tous mes fichiers de mon MacBook. Mais maintenant, en tant qu'utilisateur Windows je ne le trouve pas assez-bien.

Pros: Apple iCloud fonctionne de manière transparente sur tous mes appareils Apple. L'interface utilisateur permet un accès rapide et facile à tout. J'apprécie sa sécurité, et je crois qu'il dispose également d'un système de stockage crypté des mots de passe. Permet de sauvegarder très facilement les appareils Apple en appuyant sur un bouton. Il se connecte et sauvegarde les fichiers automatiquement, ce qui est génial.

Cons: La version gratuite offre uniquement 5 GB ce qui est beaucoup moins que d'autres plateformes similaires (le niveau gratuit de Google Drive 15 Go). L'expérience utilisateur n'est pas aussi bonne que celle du service de partage de fichiers pour les utilisateurs non Apple. Les prix d'Apple ne sont pas très compétitifs.

Abraham G.

Fraud Prevention Officer

Banking, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 13, 2021

"User experience"

Pros: What I like the most about the Icloud service is how quickly each device synchronizes and keeps information safe.

Cons: One of the dilemmas that it has is the integration with other devices outside of Apple's IOS, although there are integrations to other software, you cannot use the service to its full capacity

Matt H.

Warehouse Associate

Hospital & Health Care, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 23, 2022

"Very easy cloud storage for Apple devices"

Overall: Generally I only use iCloud for cloud storage. It has been very easy to use and manage.

Pros: I like how Apple makes it very easy to access from Apple devices. The amount of storage you get for the price is very worth it.

Cons: I dislike how it is slightly more difficult to access from non-Apple devices.

Claudia L.

HR Manager

Entertainment, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 22, 2023

"I want to live in the cloud"

Overall: Even with the storage situation, it is a great product. I love it.

Pros: Easy to use, lots of security for your information, it makes you life easier.

Cons: I think storage is a bit limited, it could add a bit more for free, I mean like 6 GB, instead of 5, or 7. The thing is that it gets full very easy.

Peter A.

Chairman

Entertainment, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 18, 2021

"The icloud"

Overall: My overall experience with icloud is that its like any other email but more secure

Pros: Easy to store files, it's really great for business. It is actually free to make an icloud. It works best with apple products

Cons: Once your locked out of the icloud there's no way to recover so I advise you to keep your information updated

Betsy S.

OFFICE MANAGER

Individual & Family Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

1.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 11, 2022

"Icloud is great, but needs improvement."

Pros: The security of my files is important to me. i like to know that noone can access my files/pictures in the cloud.

Cons: The ease of transfer of files really needs improvement. It is different from the 'plug n play' feature of android. it takes too many steps for one to transfer files to a external drive.

Larry P.

Co Founder

Computer Software, 11-50 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

July 3, 2018

"Why Use iCloud? Better Options Exist"

Pros: I have been using free space that Apple offers. It is very convenient to synchronize data across all your iDevices.

Cons: I am not convinced that it is worthwhile to pay Apple for extra iCloud space since there are apps like Amazon Prime that offers unlimited free photo storage. For someone who subscribes to Prime anyway it makes much more sense.

Giuseppe P.

Impiegato

Telecommunications, 5,001-10,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 19, 2023

"iCloud: storage a portata di tutti "

Pros: iCloud è un sistema di archiviazione utilissimo per poter salvare miglia di documenti in Cloud senza perderne nessuno. Di facile utilizzo e indispensabile nella vita lavorativa di tutti.

Cons: Nulla al momento non riscontro problemi.

Maya L.

LCS Manager

Transportation/Trucking/Railroad, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 17, 2022

"iCloud for an additional storage"

Pros: It has all my files and documents in one place and I can have access to them whenever I want. I can sync all my devices.

Cons: The Free storage is only 5 GB. There is no Offline option. Sometimes when I don't have good internet coverage I cannot load my photos that have been already uploaded to the iCloud.

Verified Reviewer

Solutions Specialist

Management Consulting, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

October 9, 2021

"Trustworthy Permanent Storage for your data!!"

Overall: My overall experience with iCloud has been great as there is the highest reliability of the data not being lost.

Pros: I use iCloud extensively to back up and store some important data permanently and to transfer some of the not very important backed up data to my hard drive so that I don't have to keep purchasing extra space and pay extra. There is a risk of losing data in case the hard disk is lost, unlike the iCloud storage where there is higher reliability that the data isn't lost.

Cons: The least I like about this software is that the paid version of this is a bit pricey and the subscription is a monthly one. I wish that it's more reasonable in terms of the price.

Mike M.

Project Manager

Construction, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 8, 2021

"Easy cloud sharing for Apple Products"

Overall: Overall very positive, photo management from iphone to web especially is very useful

Pros: Integrates will with everything apple. Photos, contacts, calendar, etc sync across multiple devices and are available on the web.

Cons: Web sign-in can be painful and I am constantly asked for two-factor authentication on the same devices.

Julie B.

Asset Manager

Real Estate, 51-200 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 3, 2023

"iCloud Review"

Pros: I like most about iCloud is the compatibility to use between different devices and is reliable and quick to sync and store photos and information.

Cons: The thing I like least about iCloud is sometimes it’s slow and gets full quickly.

Holly R.

Owner

Entertainment, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 7, 2020

"Ease of use"

Overall: Easy to use, setup is done for you after agreeing. My Apple products are all shared.

Pros: I like the ability to not think about saving my files and knowing they are accessible 24/7 without hassle.

Cons: I use a Microsoft computer, an iPhone and an iPad. Going between Apple products and Microsoft is never easy and it could be.

Claudia A.

Owner

Marketing and Advertising, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 31, 2021

"Essential in a daily basis."

Overall: I've been using iCloud for the last ten years and I'm a happy user. I will continue using it, because it's great to know that all my content is backed up and ready to use in every Apple device I have.

Pros: I'm an Apple user so it's great to have all my pictures, videos and docs backed up immediately. I bought a small storage plan and works great for me.

Cons: I really like all the features, is very easy to use and since I use the same Apple Id in every device, all I had to do was to activate the cloud.

🎈 Samuel G.

Company Director

Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 26, 2023

"Magic"

Pros: If you use Apple products getting iCloud is essential. It works like magic in the background and you hardly notice all the hard work it’s doing for you.

Cons: With simplicity it lacks more power user features but Apple have always been quite municipal in their approach.

Andre M.

Electrical Engineer

Food & Beverages, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

2.0

Customer Service

3.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

November 15, 2021

"Review icloud"

Overall: I like knowing my memory is stored in the cloud, but I don't like having Low storage capacity, which makes us buy more storage.

Pros: In case you lose or break your computer or cell phone, you don't lose the files that you used to have on them.

Cons: Low storage space in free version, sends lots of alarms over phone space.

Giuseppe T.

Insegnante

Primary/Secondary Education, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 19, 2023

"Essenziale e sicuro "

Overall: Da sempre archivio documenti e mi trovo bene

Pros: Il miglior software per la gestione è l’archiviazione dei documenti, ritengo che sia il migliore in assoluto, non potrei farne a meno, veloce sicuro e pratico, una garanzia.

Cons: Nessun inconveniente non ho nulla da rimproverare

Verified Reviewer

Director of Product Management

Information Technology and Services, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: GetApp

September 14, 2018

"It solves my permanent issue with space"

Pros: Additional space is always issue for me at present, so many photos, documents, videos and everything have to be stored. iCloud just solves this issue for me, getting me additional space for my stuff. It's inexpensive, easy to use, secure and accessible from anywhere. Just perfect when you have several Apple devices. I like family sharing as well.

Cons: Not found for me. The only thing is that free space is limited, but it is compensated by a good price for spase upgrade.

Marie-Laetita R.

Owner

Apparel & Fashion, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

November 1, 2021

"Perfect for your apple devices"

Overall: The experience is super easy, as always with Apple.

Pros: Apple iCloud allows me to manage my flies without thinking of my storage. It does the work by itself, with is pretty time-saving !

Cons: What I don't like is that I don't know where my files really are

Reasons for Choosing iCloud: I choose iCloud because all my products are Apple

Talya Cristina M.

advocacia

Legal Services, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 11, 2023

"I really like icloud for its ease and practicality"

Overall: I use Icloud a lot to save space on my iphone and to safely store my files .

Pros: I like icloud very much because it is very convenient to store photos and videos in the cloud and saves a lot of space

Cons: The need for internet connection, and the transfer of large files becomes very slow.

Verified Reviewer

Owner

Consumer Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: GetApp

July 4, 2022

"So very helpful "

Overall: I used it for over a year for personal use and one i started my business it made it real easy to combine the two and it helps me stay organized

Pros: That it seems like it has unlimited amounts of space for little to no cost.

Cons: Seems like it ask you alot yo save things to which gets annoying sometimes

Kadeja D.

Teacher

E-Learning, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 13, 2020

"Why I love ICloud "

Pros: iCloud is basically the organizer of my life from emails and photos to appointments and security. I clouds give me an easy secure way to communicate and reassurance that all my documents and apps are bagged up.

Cons: I cloud lay our could have more options when it comes to color and design.

Jessica N.

Stylist

Consumer Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

5/10

Reviewer Source

Source: SoftwareAdvice

March 8, 2022

"It’s fine "

Overall: It dies its job and allows me to work on the fly if I plan ahead.

Pros: I like that it’s Apple and syncs with all my devices. It is easy to move content between projects. It’s does what it’s supposed to.

Cons: It can be wonky and need coaxing. It’s not as effortless as I’d like for backup. I still use external b/u.

Thando M.

Student

E-Learning, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 22, 2020

"Most accessible functional email app"

Pros: Everything! It’s easily accessible from my iPhone and even if I don’t have my iPhone I can access on any computer with a secure 2 factor authentication required to verify access, super secure

Cons: If you don’t buy extra iCloud storage you will loose recent emails and they cannot be retrieved.

Lucy S.

Designer

Design, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 6, 2023

"Perfect for document backup "

Overall: Fantastic, life saving for accidental deletion of files and storage issues

Pros: It’s great for automatic document back up, I never need to worry about losing things

Cons: If you’re on a shared account you have to make sure private files aren’t shared

Edisson R.

Dentist

Hospital & Health Care, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 23, 2023

"Mi trabajo en la Nube"

Overall: Me gusta utilizar esta opcion porque tengo diferentes dispositovos en los cuales puedo entrar sin ningun problema y a su vez almacenar para revisar en cualquier momento.

Pros: Una opcion mas para poder proteger a la vez tener seguro mi trabajo en todo lado.

Cons: La poca compatibilidad con algunos dispositivos.

Jean-Marc M.

Owner

Health, Wellness and Fitness, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 26, 2021

"icloud review"

Overall: Seamless and easy to use. I feel very confident that none of my data will get lost.

Pros: I like the fact that every time I have changed my Apple iphone to upgrade to a new one all my data from my old phone seamlessly transferred to my new phone because all my data had been continuously uploaded to Apple icloud. Also, I feel very secure that all my pictures that I take on my iphone are saved safely to the cloud so that if I lost my iphone I would not also loose all my precious pictures.

Cons: It is not free for some sized storage but for $1 per month is not too expensive. I will continue to use and pay for iphone storage mainly for my Apple iphone.

Olive T.

quality control

Food Production, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 8, 2022

"icloud storage review "

Pros: Closed to it user, it's the cloud storage system offered by iOS operating system. Easy to use to store stuff and black up whend necessary Highly Secured cloud storage system only for Apple users

Cons: Backup dada from another operating system is not possible.

Don J.

Sr. Director of IT

Restaurants, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 11, 2021

"CHG Review"

Overall: Icloud has really saved my bacon a few times. I used traditional backup of phone and somehow lost all of my personal data.

Pros: I liked that I had an automatic backup and restore solution for my phone

Cons: Web interface could use some improvements but overall happy with product.

Reasons for Switching to iCloud: Liked having an automatic backup solution

Brandon T.

Account Executive

Hospital & Health Care, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 3, 2021

"A family together uses iCloud forever "

Overall: Overall my family and I LOBE using our iCloud to stay connected.

Pros: Our family utilizes and would not function without our iCloud calendars being in sync so we know what is going on daily.

Cons: There is not a function I would change. I love that I can interstates all of my calendars and my families into one.

Massimiliano C.

Responsabile amministrativo

Information Technology and Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 6, 2022

"cloud apple, indispensabile e utiile per gli utilizzatori della mela"

Pros: è un componente essenziale del mondo apple, condiviso da più device, gestione famiglia, repository, store di foto, indispensabile

Cons: i giga disponibili gratuitamente sono troppo limitati dam mio punto di vista, vero che l'upgrade è comunque un costo accessibile.

Traci W.

Owner

Online Media, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 3, 2022

"Love that is automated"

Pros: I don't have to worry about backing up my phone and photos. iCloud automatically backs up my phone so I have peace of mind and don't have to worry if something were to happen without notice.

Cons: It would be nice if you could easily delete backed-up copies for newer copies of your backup.

Beverly A.

Designer

Graphic Design, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

April 4, 2018

"I don’t have to think about it"

Pros: I don’t even have to think about it and that’s what I love most about Apple- devices work seamlessly together. I can start on my IMac and pick up on my laptop or iPhone.

Cons: In my opinion Apple storage plans are a little pricey but I guess that’s what you pay for convenience. I also use My Google Drive but it’s not as seamless.

Giorgio L.

Consultant engineer

Mechanical or Industrial Engineering, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 28, 2022

"Good alternative for data storage"

Overall: I use iCloud for both work and family, and it's very convenient to have your data, documents and photos always at hand

Pros: Ease of use, both from the macbook and from the iphone

Cons: I cannot (or am unable) to divide the storage space into defined space partitions, to be assigned to collaborators.

Verified Reviewer

Supervisor

Marketing and Advertising, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 1, 2022

"There are lots of free options"

Overall: Overall it’s easy to use

Pros: iCloud is convenient because it is already in your phone and easy to use so it becomes the default because of that

Cons: Having to constantly pay for iCloud service is annoying since there are so many free options, but it comes down to the fact you are paying for convenience

Anjali M.

Associate Project Manager

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 27, 2023

"Most trusted cloud service"

Pros: Accessible from any Apple device with an internet connection.Offers automatic backup and synchronisation of data across devices.

Cons: Limited free storage, additional storage can be expensive.Requires Apple ID and iCloud is not compatible with non-Apple devices.

Anderson A.

drcell

Computer Hardware, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 21, 2021

"all the best"

Overall: I have had incredible experience for years using icloud on the website, iphone

Pros: cloud storage, sharing has never been easier with this wonderful tool that has been on the market for years

Cons: there is only one problem, which is the recovery of passwords, which, when needed, is always difficult to recover.

Taryn F.

Software Consultant

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 21, 2022

"iCloud is a safe and effective data storage and management app in the Cloud"

Overall: I love my iCloud. I am currently using an Android device, but still log into my iCloud on my PC daily. Although retrieval of photos can be tricky, its still great to have everything saved, year after year.

Pros: The ability to store all photos, videos and files from my phone automatically. iCloud also offers safety as it protects all files against lost or theft of the actual device. Ability to store many items, from contacts, calendar to videos and music. Very easy to backup. Very secure.

Cons: Apple only offers 5gb of free storage. Backups can be costly if not on wifi. Retrieval from iCloud to another cloud offering is difficult and unformatted - with regards to photo backups.

Emmanuel R.

TETRA ENGINEER

Aviation & Aerospace, 10,001+ employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

5.0

Features

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: GetApp

November 6, 2018

"Basic cloud service for Apple"

Pros: I like that it completely synchronizes all of my iDevices from my phone to my mac, up to my ipads. This is recommended to use also to synch all of your apps, to use real time editing etc.

Cons: The subscription for additional cloud storage is a bit expensive. And sometimes it takes a while to synch most of my devices.

Andre S.

Owner

Food & Beverages, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 16, 2023

"Essential in what I do daily "

Pros: This is a vital part of my everyday routine. I utilize my phone in my daily workflow and being able to upload on the go to the cloud is essential. It’s also very affordable.

Cons: Sometimes the upload will fail with no explanation which can be frustrating.

Ludovic D.

Responsable IT

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 9, 2023

"Icloud it's easy and faster"

Pros: Icloud it's easy to use on windows but on mac is not verry intuitive, i must search finder to user, it's not easy for all.

Cons: When i recovery if i have a slow internet connection the download failed and i have to do one, two, three or more to do successfull

Verified Reviewer

Associate Manager

Consumer Goods, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 24, 2022

"iCloud to the Rescue"

Overall: iCloud has made team collaboration so much easier and faster. Our team has greatly enjoyed the addition of this software to their tool box.

Pros: iCloud is a software that updates immediately which has saved many lost documents and photographs.

Cons: Sometimes iCloud is difficult to navigate on a computer vs a mobile device.

Verified Reviewer

Digital Executive

Marketing and Advertising, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 10, 2022

"Best secure cloud storage platform for personal use"

Overall: One of the best cloud storage platforms, a strong competitor of Google drive and Microsoft. Apple is incomplete with cloud functionalities

Pros: Its sync feature is extraordinary. Its ability to secure the data makes it different from other platforms

Cons: It's a bit costly if buy more storage. For me, it is not a problem.

Scott S.

PrePress Manager/IT

Printing, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

March 29, 2021

"Icloud"

Overall: Overall it's been a fine experience. Nothing out of the ordinary.

Pros: Easy to back up your files to the cloud. Our shop is mostly mac based so its a function that can come in handy.

Cons: The fact that if you don't use it you have a notification in your system preferences all the time and it's annoying.

Lauren C.

Communications Coordinator

Education Management, 51-200 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Customer Service

3.0

Features

2.0

Value for Money

4.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

March 3, 2023

"Another Apple Product Designed with a Pay Wall"

Overall: I switched to google from this system and now only use it as per the necessity of owning and operating an apple product. I would not recommend this to a friend or colleague.

Pros: The user interface is relatively simple to learn. It does not take long to train a new person to use iCloud.

Cons: In order to use more storage they force a monthly charge for an inconsequential amount of data use... it's an arbitrary fee with the soul operation to have a steady pay out from customers... paying extra for storage does not improve the service nor does it improve the customer service, which in recent years has become embarrassing to the once great Apple standards

Angie B.

Owner

Photography, Self-employed

Used the software for: 2+ years

Overall Rating
1.0

Ease of Use

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

April 27, 2022

"Worst Invention Ever"

Pros: There's truly nothing that I like about iCloud.

Cons: I truly wish that iCloud didn't automatically come with my iMac. Until I recently learned that I could turn it off, it would take forever to download my files back from the cloud, and it would even slow down my internet.

Kelly H.

Asset Manager

Real Estate, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 23, 2022

"iCloud is wonderful"

Pros: Our teams uses iphones and ipads in the field. iCloud allows us all to share things within our teams, as well as, back up our company information to the cloud.

Cons: I don't really have many complaints. It is easy to use and we haven't had any issues.

Manthan R.

Project Manager

Construction, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 23, 2022

"iCloud Review "

Pros: ICloud is a revolutionary tool to share, store and manage your files from anywhere. It gives you the flexibility to access your file on your finguretip. Very useful tool.

Cons: You cant deny the fact that iCloud eases your life and you have nothing that you don't like about iCloud.

Kristin B.

Human Resources

Health, Wellness and Fitness, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

November 16, 2021

"great storage solution for use among multiple devices "

Overall: Good, although I wish you could divide the cloud into personal vs business and only share certain cloud information with certain devices

Pros: Ease of accessing documents in the cloud on my desktop, ipad, or phone

Cons: Although I love and use Apple products, compatibility with non-Apple devices has always been a drawback

Verified Reviewer

Office Administrator

Entertainment, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 24, 2021

"Cheap and helpful"

Overall: It's cheap, easy to use, and syncs all my important information. For $0.99 a month you won't find better

Pros: Super helpful if you own all Apple products. I spend $0.99 a month and have all documents save to iCloud saving me space, and also meaning I can access things on my laptop on my phone

Cons: Probably not helpful if you do not own Apple products or have some Apple and some non-Apple products. Sometimes you forget to save on iCloud and you save on hard drive

Stephanie R.

Educator

Education Management, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 8, 2022

"iCloud"

Overall: Favorable experiences using the iCloud.

Pros: I enjoy having this extra storage for my photos or any other documents that I elect to store on the iCloud with no difficulty. It is assuring to me that I can have extra storage through the iCloud.

Cons: I have no cons about this software package.

Leandro I.

Atendente

Information Technology and Services, Self-employed

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

1.0

Customer Service

1.0

Features

2.0

Value for Money

1.0

Reviewer Source

Source: Capterra

July 18, 2021

"Icloud dificil de usar."

Pros: O icloud, é seguro e compatível com aparelhos da apple.

Cons: É ridículo o fato de que se você perder sua senha não consiga recuperar pelo número de telefone, ou de forma prática com o e-mail cadastrado.

Switched From: Android 11

Verified Reviewer

Case manager

Non-Profit Organization Management, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

August 11, 2020

"Can’t use Apple’s device without using iCloud."

Overall: Overall, I have a positive experience with icloud.

Pros: I like the function of synchronous update that any apps using iCloud can update at the same time from iPhone, ipad, and Mac as long as using the same Apple ID.

Cons: I like least about the free storage size of iCloud, which only have 5G.

Ahmad A.

Network Engineer

Computer Networking, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 23, 2023

"iCloud Review"

Overall: When it comes to backing up and keeping my stuff in the cloud, iCloud is incredibly helpful.

Pros: The simplicity of use and compatibility with all Apple products.

Cons: Nothing seems to be missing or particularly challenging, however be sure to remember your password at all times!

Jessica L.

Teacher

Education Management, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 29, 2022

"Thankful for storage"

Pros: I love that my files and photos don't have to be stored directly on phone. I know they are safe in icloud and always accessable.

Cons: I wish there was more storage to the initial amount. Once you reach a certain amount you can pay for more storage.

Brenten L.

Co-Founder

Industrial Automation, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 29, 2021

"Great tool!"

Pros: It works really well for file sharing and has seamless integration on my iPhone which I use for all of my work.

Cons: It is hard to setup sharing. I don’t like that you have to email a link I wish I could just share to a username and have it show up.

Reasons for Choosing iCloud: The seamless integration

Mahmut S.

Regional Product Admin. Coordinator

Consumer Electronics, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 30, 2023

"Easy to use and reliable cloud storage"

Overall: Despite its few drawbacks, iCloud is a great cloud storage solution for Apple users overall. It's easy to use, reliable, and secure. It also offers a number of features that are specifically designed for Apple users, such as seamless integration with Apple devices and automatic backups. If you're looking for a cloud storage solution that's easy to use and works seamlessly with your Apple devices, iCloud is a great option.

Pros: iCloud is a great cloud storage solution for Apple users. It's easy to use, reliable, and affordable. It also offers a number of features that are useful for everyday use, such as automatic backups, file sharing, and seamless integration with Apple devices.

Cons: free storage tier is only 5GB, which is not enough for most users. iCloud+ subscriptions are also more expensive than some other cloud storage services.

MIGUEL B.

Supervisor

Medical Devices, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 6, 2021

"La nube sin mucho esfuerzo"

Overall: Me permite respaldar y tener en la nube todo tipo de multimedia

Pros: Es un servicio muy completo, te brinda muchas funciones como el uso compartido entre familiares y amigos

Cons: Está limitado para cuentas aple lo que límita si uso para usuarios de otras plataformas por lo que lo hace muy exclusivo

Yannick N.

Electrotechnicien

Architecture & Planning, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 11, 2023

"Si vous possédez un appareil fabriqué par Apple, iCloud est l' une des meilleures options."

Pros: J'aime beaucoup la simplicité et les intégrations fournies par icloud. Si vous avez un iPhone, un Mac, un autre produit Apple ou plusieurs, icloud est la meilleure solution cloud pour vous.

Cons: Prix élevé pour l' achat d' espace de stockage .

serena O.

translator

Translation and Localization, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 21, 2023

"Highly recommend"

Overall: Thanks to cloud, i can save all the files of my company without worrying about anything.

Pros: I've used this software so many times and i can say one thing... it's awesome. it's very easy to use so i don't need to watch YT videos to know how to use it. I can store as much date and files as i what and i can view them from any device. I also can easily share my documents with someone. My favorite is the syncing feature that allows me to get back my documents even when i forget to save them.

Cons: Honestly i don't think that they are downside to this software at all

Sherwin S.

Senior Analyst

Accounting, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"iCloud for all your Files"

Pros: iCloud enables me to save up space in my devices by allowing me to have this cloud storage wherein I can access anytime and anywhere. It allows me to easily access my files.

Cons: None so far. iCloud so far is the best ios cloud storage to use.

Zephyr V.

Entrepreneur

Food & Beverages, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 10, 2021

"Great cloud service"

Overall: I use iCloud as my main storage service for my Apple products. I feel secure knowing that all my photos and documents are backed up and should anything happen to my iPhone I would still be able to access them via iCloud.

Pros: I love that iCloud is built right into Apple products. It's fairly easy to set up and learn how to use. While there are other cloud services that offer more storage for free, iCloud's prices are pretty cheap. I also like how my Apple products like my mac and iPhone automatically upload my files and photos to iCloud on a regular basis so there's nothing I need to do on my part.

Cons: The free plan doesn't come with much storage. I ran out of free storage super fast. If you're someone who takes a lot of photos or has a lot of documents, you'll definitely need to upgrade to one of the paid plans.

Priya B.

Coordinator

Construction, 201-500 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 1, 2023

"Ease of accessibility and storage capacity is all we need in today’s world with data encryption "

Pros: Accessibility and storage capacity with data security is the best part of iCloud. With iPhone in every other hand, that’s what we need.

Cons: Sync option is too fast to be able to manage within this world.

Brandi S.

AM

Hospitality, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

April 15, 2021

"iCloud Can Be Annoying"

Overall: It's okay

Pros: It's great that it can save all of your photos and videos.

Cons: I frequently get logged out for some reason. Previously if I wasn't sure what I changed my password to I would constantly have to make a new one. Also, why is wifi required for it to backup? That's annoying.

Dalmir A.

Graphic Designer

Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 19, 2021

"What I think"

Overall: I've been an Apple user since I was a kid when my Dad first came home with a Mac, iPad and iPhone 4 at the time, I went crazy hahaha

Pros: As a fan of the brand, I must admit that I just don't get rid of Apple products because they are exclusive and original, and iCloud is very useful, not everything needs to be on the device but in the cloud, that's fantastic!

Cons: Now, I must admit that there are a few gigs that I give away for free, could it be more? I believe so, when iCloud is active everything will stop there, often the device has so much storage capacity that iCloud is full and can no longer save files, this sucks, all to make us buy more memory.

Avinash D.

Sr. Software engineer

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 24, 2023

"Smooth experience with iCloud"

Overall: Superb!!! and helpful.

Pros: I am using iCloud for personal device for storage and backup purpose. So far I am enjoying and price also affordable.

Cons: Searching is not that smooth like other cloud storage. Can be improve better way like autosuggesting.

Verified Reviewer

General Virtual Employee

Outsourcing/Offshoring, 51-200 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: GetApp

October 17, 2018

"Good but not always preferred"

Pros: iCloud makeds easy integration with other apple devices. It comes free for all Apple products with 5G free data allocation. All data in my computer are easily backed up in my iCloud account. Data syncing is easy. Data backup is handy.

Cons: The only thing that saddens me is that I'm the only one who uses iCloud. My whole family uses Android and Windows. Also, to totally enjoy iCloud's features, users have no other choice but buy the monthly premium plan.

Case R.

Office Manager

Retail, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 12, 2022

"Icloud is a tremendous product that makes storing sensitive information a breeze!"

Pros: I really love how easy of a product icloud is at saving all of your valuable information. Its very easy to upload and access information!

Cons: Overall icloud is a really great product but at times it can be a little difficult to get with customer service if a need arises.

Caitlin W.

Assistant

Accounting, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 4, 2022

"I love iCloud! "

Pros: I love how iCloud makes it easy to backup all your photos and how you’re able to share them.

Cons: There’s nothing I dislike about this software, I just have to upgrade on the amount of storage it’s able to hold. (I take too many pictures!) lol!

Verified Reviewer

Affiliate Marketer

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 16, 2020

"Great software! "

Overall: Very pleased, i use the storage a lot . It gives me more space and keeps all my content in one place .

Pros: Apple is excellent with all their products and this is another successful software especially for storage .

Cons: That when and if you auto enroll . It is challenging to come off subscriptions.

penelope G.

CDM

Food Production, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 9, 2021

"Memories for a life time."

Overall: Amazing. Fantastic.

Pros: That the pictures I take are safe. Memories are what keep a person going sometimes. My picture of my mom that is saved in the icloud is all I have I trust it to the icloud.

Cons: The amount of space that is available for the money could always be larger.

Kristen W.

Dispatcher

Public Safety, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 8, 2022

"iCloud makes everything easier"

Overall: I love it soooooo much!

Pros: I absolutely love that I don’t have to carry around a usb with all my important information. I hit save and then go home from work and can access whatever I need!

Cons: I wish it was free, but I have no problem paying because of the stability of icloud

Thenappan T.

Technical specialist

Information Technology and Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

December 7, 2021

"icloud for your local management"

Overall: great

Pros: the backup features for my iphone and the easiness to transfer data between any apple devices and to view photos!

Cons: if you missed the initial start up setting on new iphone , its very tough getting the data from icloud to the new iphone, its really tedious process .

Juanita H.

Owner/Operator

Retail, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

December 5, 2019

"iCloud "

Overall: My experience has been pretty good, I don’t have any big issues

Pros: I like that I’m able to store pictures and videos in a safe place and not have to worry about losing precious memories if my phone is lost.

Cons: I have to pay for more iCloud storage, I wish this was just a free added bonus of being an Apple owner.

Umer F.

Mech.Tech

Oil & Energy, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 29, 2022

"Icloud is secured and ecrypted end to end "

Overall: I feel peace of mind while using apple devices due to highly secured apple iclude service

Pros: It is very safe and secure and easy to access from any apple device and well managed.

Cons: I know the best thing about icloud is that i can recover my data from it any time.

Florian M.

Etudiant

Industrial Automation, 201-500 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 14, 2020

"Great product for users of the apple world (Mac, Iphone, Ipad)"

Overall: I have a very good experience with Icloud, for example when I lost my old Iphone. Fortunately, icloud was there, because I was able to recover all my data immediately.

Pros: Ease of use is rather intuitive and above all one of the important elements is that you can find your files, photos, etc. directly on your other Apple products. It's a superb solution on that side.

Cons: It is a pity that there is no student offer as is the case for apple music for example.

Silvano J.

iOS Developer

Information Technology and Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 24, 2020

"iCloud is the best Cloud service for iOS Users"

Pros: iCloud is really easy to use on Apple Devices. As iOS Developer, iCloud has helped me a lot organizing my files and apps for all my devices. It's easy to share my files and information with my partners.

Cons: It's a little expensive to upgrade to have more space.

Charlo Angelo C.

Owner

Food & Beverages, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 21, 2023

"One of the great apps we love for cloud storage and sharing"

Overall: So far the app is good and easy to use. Ideal for small storage requirment.

Pros: It's easy to use as a backup, files storing, sync files and access files anytime and anywhere accross any devices we have. It's also a great tool for easy sharing of office files across our employees.

Cons: The subscription for bigger storage is a bit expensive compared to other cloud services. Sometimes syncing files is a bit slow.

Brittni M.

Childcare Worker

Marketing and Advertising, 201-500 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 9, 2020

"ICloud to keep everything in one place"

Overall: iCloud is user friendly and easy to use. It stores and saves all of your content that you can access virtually anywhere.

Pros: I've been using iCloud now for the past 3 years to back up all my files, documents, photos, and videos. iCloud makes it easy to never loose a file again.

Cons: I wish it had better access for non mac users. I have an iphone but use a PC as my laptop. iCloud works great on my phone, but the iCloud app lags on my desktop computer.

Julian O.

International negotiator

Restaurants, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 2, 2022

" share and manage"

Overall: a very good experience to have everything in one storage place and the best thing is that it links directly with apple services

Pros: you can share the files between apple devices very easily and safely

Cons: If you have a bad internet signal, access to files may be delayed.

Dion D.

IT

Telecommunications, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

December 15, 2021

"Backing up. "

Pros: The pro's are easy to call out. It's awesome that there are so many features in iCloud, from e-mail, back-ups and foto sharing. Everything is in one package for a good price.

Cons: The fact that it is sometimes difficult to share files with non apple users.

Felicia I.

Consulente finanziario

Investment Management, 10,001+ employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Features

4.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

February 16, 2023

"Buon software, ma si può migliorare"

Pros: Sicuramente il software presenta funzionalità utilissime per l'archiviazione di documenti e file, però ho trovato la capacità di archiviazione un po' ridotta

Cons: Capacità di archiviazione ridotta e funzione di ricerca da migliorare

Celestina K.

IT Officer

Information Technology and Services, 51-200 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

September 15, 2021

"iCloud is a good cloud storage "

Overall: Was using it to store my documents, photos, music etc easily. Ave auto backups of my data to iCloud and can be use remotely and sharing of data for others to download.

Pros: iCloud is good in storing data such as photos, documents, music's, videos etc which to easily accessibly remotely on servers for downloading through iOS, macOS and on Window devices. iCloud also provides Automatically wireless backup iOS devices to iCloud.

Cons: iCloud only support iOS, macOS and Window devices but not Android, free storage is small and keeps on reminding you to upgrade on your notification. Does not have inbuilt editor.

Imani P.

Patient Service Specialist

Hospital & Health Care, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"Very Useful Software"

Pros: I like most that this product allows you to synchronize all your devices together with ease. Also that you can save storage on your devices because of cloud storage.

Cons: I don’t like that you have to pay for more iCloud storage.

Humberson A.

Subcontractor

Construction, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 25, 2021

"Apple i cloud review "

Overall: My overall experience with the iCloud is It’s awesome and anyone that owns an iPhone it would be one of the best things to make sure that they use

Pros: I guess I like just about everything this app had to offer

Cons: Didn’t really have any cons with this app everything seem to be good and kosher and easy

Moses Amen A.

CEO

Computer Software, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

5/10

Reviewer Source

Source: GetApp

September 11, 2018

"I simply can't do without iCloud"

Pros: Syncing is so seamless from notes, calls, message, files and data. backup on iCloud was just made for humans, iCloud simply defined what backup stands for.

Cons: Pricing is outrageous, and iCloud seem to have a better perform only the Apple ecosystem, making it less appealing on other platforms.

Edward H.

Lead Infrastructure engineer

Banking, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 11, 2023

"ICloud review"

Overall: I have used it for several years and it has worked well and is inexpensive

Pros: I used it to store all my personal files and photos and it works well with both iPhone and Windows

Cons: If it gets out of sync, the local copy has to be deleted and recreated.

Mayuly K.

entrepreneur

Consumer Goods, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 20, 2021

"iCLOUD"

Pros: I use this software on a daily basis. I free up space on my phone and upload it to the cloud. It's reliable and easy to use.

Cons: There is nothing I could say negatively other than, that you have to pay for more space and they give you such little to begin with...

David F.

Sakes management

Real Estate, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Customer Service

3.0

Features

3.0

Value for Money

1.0

Likelihood to Recommend

1/10

Reviewer Source

Source: Capterra

October 24, 2022

"Save your money "

Overall: The problem is APPLE is getting more and more aggressive they hold your hostage and they own everything that is off where is it again yes that’s right in the cloud… Wherever in God’s name that is and where is it you may ask? Nowhere that you’ll ever find and if you stop paying them it is gone for good now even when you say no thank you no extra cloud storage the red settings button will not go away their belief if we are in your face you will give us money!

Pros: Ease of use simple and automated I really have nothing good to say about a auto enrollment monthly program

Cons: Save yourself a lot of grief, time and money …buy yourself a external hard drive ( yes a actual physical one that you OWN yourself)… guess what nothing disappears nothing is erased nothing gets transferred off unless you want it you have all your videos all your files and all your photos right where you want them at your house! Don’t you hate the infinite him of Apple over and over and over give me money give me money give me money? So please just get a hard drive and ignore

Michael C.

Jr Graphic Designer

Arts and Crafts, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 17, 2020

"Using iCloud as a graphic designer"

Pros: As a graphic designer I use my iPad and Pencil to create my work. I also use a MacBook for everything else. Having iCloud lets me sync files and photo across my Apple Devices easily.

Cons: Apple only offers 5GB for free but the paid plan is very inexpensive.

Verified Reviewer

Research Assistant

Research, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 3, 2022

"Sync with both a mobile phone and a laptop"

Overall: It's been a long time I'm using it, I like the way it is

Pros: I'm a user of the software on both platforms my phone and my laptop. It makes everything so easy, without spending time, automatically I can reach my files on my laptop

Cons: It is almost perfect! No bad comment :)

recep C.

Network Specialist

Information Technology and Services, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 13, 2022

"iCloud usability"

Pros: It stores all my files, photos and messages in one place, so I can access it from any device without being tied to a single device. I feel safe with strong encryption.

Cons: There is no negative aspect for me in this application.

Audrey G.

Social media manager

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 1, 2022

"Pour le stockage de fichiers sur apple"

Overall: Dans l'ensemble, iCloud est un service de stockage plutôt complet en tout cas pour mes besoins personnels

Pros: C'est bien pour le stockage des photos et vidéos personnelles. La confidentialité aussi joue une rôle intéressant.

Cons: Pour la version gratuite, le stockage est vraiment limité

Victoria H.

Owner

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 18, 2022

"Highly recommend! "

Overall: Overall, I’m an apple family forever.

Pros: I love the fact iCloud is very protective of information. I feel safe knowing my documents & private photos are safe.

Cons: the only con I could think of is the fact we have to purchase extra storage.

Corey E.

Financial Analyst Associate

Financial Services, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"Great cloud storage solution"

Pros: Seamless integration with your files. This product is very easy to use and is perfect on a mobile device.

Cons: Not as useful if you don't have other Apple products. iCloud is at its best when you are sharing across multiple devices.

Laura-Lynn P.

LPN

Hospital & Health Care, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 29, 2020

"iCloud "

Overall: My overall experience is great and glad I have this resource to use

Pros: This soft ware was a little tricky at the beginning for me to navigate then once I got into it it was very easy to use

Cons: Sometimes I find it a little hard to access my iCloud but other than that no issues

shubham S.

Director

Retail, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 17, 2020

"A good cloud storage software"

Overall: I'm using apple product for long time so for me iCloud is very essential and good tool.

Pros: File synchronization feature is best. I can access my iCloud on my windows device too. I can easily integrate with my other apple devices.

Cons: They should develop android app of iCloud.

shaila S.

juridico

Real Estate, 11-50 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

2.0

Customer Service

3.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

December 15, 2021

"complicado de entender"

Overall: siempre he tenido iphone entonces es básico en mi día a día, sin embargo sigo sufriendo para entenderle.

Pros: el precio, creo que es relativamente barato y al tener un iphone es 100% seguro que vas a contratarlo.

Cons: lo complicado que es usarlo o entenderle a las funciones.

Brian B.

Owner

Retail, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 26, 2022

"Great way to keep documents safe and available"

Pros: The product works great as I can retrieve documents anywhere without having a drive with me. I use multiple computer so this works great

Cons: The system is sometimes slow and unresponsive depending on internet connection speed.

Gareth B.

Partner and Senior Consultant

Management Consulting, 1-10 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 10, 2022

"iCloud as a cloud storage option"

Overall: My overall experience with iCloud is excellent as a cloud storage software for someone that has more than one Apple device.

Pros: What I like most about iCloud is the fact that it is inexpensive, very secure, and I have instant access to the items that I save to it on any of the Apple devices that I have.

Cons: The only thing that don't like about iCloud is that it automatically saves items from just about all the apps downloaded onto my Apple devices, meaning that if I don't want this to happen I have to take the time to unclick the ones I don't want to do this with.

Nicholas H.

IT Manager

Health, Wellness and Fitness, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

1.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

February 3, 2022

"Native Back-Up Solution"

Pros: Excellent solution if you are in an all Apple Environment. It is easy to use and basically straightforward for the end-users.

Cons: Very limited customization for both the end-user as well as the administrator. Can also be pricey compared to other options.

Verified Reviewer

Solution Architect

Computer Software, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

2.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

September 30, 2019

"Smart cloud storage and back-up solution, largely transparent to the user"

Overall: Excellent cloud storage solution which works efficiently in the background without active management

Pros: iCloud backs-up my files and data without me needing to manage anything. Works unobtrusively in the background.

Cons: I experience occasional issues with syncing between devices, which is difficult to resolve

¿brahim Ekrem S.

Designer

Design, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 26, 2022

"iCloud is the most fluent cloud service"

Pros: I like that iCloud works fluently without lagging my mobile phone, i was able to view my images, files at top quality whenever i need to take a look.

Cons: Free subscription space can be increased, clearly 5 GB is not enough.

Norma N.

Paralegal

Legal Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 2, 2022

"Perfect Product"

Pros: I Cloud is a great product to store and keep alot of your documents, pictures and other items saved in a secure location without worrying.

Cons: Nothing I dislike. It is inexpensive and you can save alot of things without having to store on your device.

REDAET D.

Microscopy Specialist

Research, 10,001+ employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Customer Service

3.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

July 30, 2021

"It's okay"

Pros: It's nice having a cloud system that automatically uploads data off of your phone instantly. Plus being able to access them on your laptop after downloading the iCloud app makes it a smooth transition for important images.

Cons: I find accessing all your images rather than a selection and cleaning out your iCloud not as user friendly or straight forward as it should be. I've tried on numerous occasions to clean out my iCloud photos by uploading it on to my computer but it never seems to empty even though I've uploaded and deleted. I feel like i'm stuck to continuously buy more storage space.

Verified Reviewer

Owner

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 22, 2022

"Almost perfect"

Pros: Love how seamless iCloud syncs across of my apple devices. I am able to pick up right where I leave off on every device.

Cons: Has some glitches when uploading large image files. Uploading from iCloud to iMovie from the phone can be difficult at times.

Michelle S.

HR Admin

Electrical/Electronic Manufacturing, 51-200 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

2.0

Customer Service

2.0

Features

2.0

Value for Money

1.0

Likelihood to Recommend

2/10

Reviewer Source

Source: Capterra

March 3, 2022

"Don't get much for what you pay"

Pros: It syncs quickly and is easy to access both via phone and the internet. I feel it's pretty well protected seeing as I often have two-step security access.

Cons: I feel like you get nothing for the price. We are constantly reaching our limits. We often share images at a high volume. These images take up so much room and there is no room for anything else. It's ridiculous the price of such little data space.

Melissa C.

Business owner

Apparel & Fashion, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 1, 2023

"Does what it needs to do "

Overall: I haven’t had any issues with iCloud. It does get a bit more expensive as my business continues to grow and I need to pay more for the storage but it’s great otherwise.

Pros: I like that it has a user friendly interface.

Cons: It is very basic but does what you need.

Tray M.

Owner

Education Management, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Customer Service

3.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 2, 2023

"ICoud-ORL "

Pros: I find that iCloud is convenient and easy to use. The ability to store documents and backup important files in real time is extremely relevant in today's busy world.

Cons: What I least like about the iCloud platform is that due to high volumes of data. pictures and other documents I have a hard time freeing up space and that's when you can get ready to pull out your wallet.

John W.

Owner

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 11, 2022

"I couldn't live without it"

Overall: Since iCloud launched I have been a fan. It does its job seamlessly in the background and gives me peace of mind.

Pros: The best thing about iCloud is the peace of mind that I have all of my devices backed up.

Cons: I am not able to collaborate on documents like other cloud platforms.

Chin Koon T.

Regional Director 区域总监

Management Consulting, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

June 30, 2018

"Basic cloud storage"

Pros: If you are an iPhone or Apple User, this is a must-have. It makes back-ups to the cloud automatic and the user interface is simple and intuitive.

Cons: Free storage is only 5 GB. That is measly compared to the average user requirements nowadays. Additional storage is really expensive.

Andy L.

Student

Computer Software, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 8, 2020

"Using iCloud as College Student"

Pros: I am a student who uses iPad for note taking, iPhone and MacBook for school work. One thing I love about iCloud is how everything is synced and I get access my files, notes, pictures from any device. The free storage is decent, if you want extra storage it's pretty inexpensive.

Cons: The only con, is that you have to pay when the storage runs out, and you can't use iCloud on Android or Windows.

Zoe S.

Attorney

Law Practice, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 10, 2022

"iCloud Review"

Pros: I like how easy it is to store information, including documents and photographs without worry that I will ever lose the documents and photographs.

Cons: I find this software difficult to use at times and there is not much guidance if you need help.

Verified Reviewer

Intern

Hospitality, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

5.0

Customer Service

1.0

Features

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

January 6, 2022

"iCloud Apple"

Pros: It is okay, it is not the greatest, but it is the free option.

Cons: It does save my data but from years ago, not current data that I have backed-up will not show up in my storage like it is supposed too, but again, this is the free version.

Craig F.

MD

Computer Software, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 26, 2022

"iCloud "

Pros: iCloud is perfect for file sharing for all the Mac OS X apps or via Finder using built in folder. I use it primarily to store documents I want to share over 2 or more computers/devices.

Cons: Could be cheaper although is relatively inexpensive.

Austin Y.

Software Engineer

Internet, 10,001+ employees

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

3.0

Features

2.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

December 3, 2021

"A storage solution integrated with Apple's ecosystem, but little else"

Pros: iCloud syncs are nearly instant. iCloud is also heavily integrated into all of Apples hardware, allowing data such as photos and contacts to be instantly shared across all devices without any thought.

Cons: I strongly dislike how iPhones constantly nag you to buy more iCloud storage whenever you run out. You have no way of turning this off, and the notifications are incessant. I also dislike iCloud is automatically used by all apps by default. This uses up valuable storage on things that seem unnecessary, when I'd much rather specifically choose what apps are allowed to use my iCloud.

Jacqueline K.

Sales

Retail, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 13, 2023

"iCloud review "

Overall: I love being able to save all my memories

Pros: They are very trustworthy and I love being able to save all my memories

Cons: I don’t dislike anything about iCloud I think it is simply remarkable

Jamey M. Y.

Content Creator

Internet, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

December 6, 2018

"The backbone of any Apple user's life"

Pros: It makes backups and storage a breeze if you are using Apple products, and makes sharing between devices effortless.

Cons: Although it is available for non Apple devices, it's not near as useful. I wish that integration on Android and Windows was as tight as it is on Mac and iOs

Jennifer S.

Payroll Associate

Accounting, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 4, 2021

"Jennifer's iCloud Review"

Pros: How easy and user friendly icloud is to use. It's easy to save documents , transfer, access, etc. I like knowing how safe my information is and how it's not expensive at all.

Cons: Nothing, I love iCloud - I can't complain or dislike anything!

Verified Reviewer

Cyber Security Specialist

Banking, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 6, 2022

"iCloud is the obvious choice for Apple customers"

Overall: It's a completely priceless bit of software that enables secure storage, collaboration, family sharing, location tracking and much more.

Pros: It works seamlessly across all Apple services and products.

Cons: Nothing. It's amazing and always getting better.

Verified Reviewer

Student Dentist

Hospital & Health Care, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

February 16, 2022

"Sync your devices "

Pros: I love that when I save pictures on one device or a payment option or a password on one device, it transfers over to my other devices with iCloud.

Cons: You have to pay to store a lot of data. I use google to store most of my files and pictures.

Thato K.

Live Sound & Audio Engineer

Entertainment, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

3.0

Customer Service

5.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 16, 2022

"iOS is power"

Overall: So far i enjoy though i could not afford anymore space but the security is owe some as it allows you to even safe passwords in one place for future access to them.

Pros: Secured, it has high speed especially with options of new software upgrades for the performances, you can choose space that suit your finances, it is secure and manageable

Cons: Security, accessibility, space, features, high speed performance and all unique features from various apps build inn.

Reasons for Choosing iCloud: The high speed performance and uniqueness to can do my daily tasks easy and in a professional manner

Switched From: signoSign/mobile for Android

Reasons for Switching to iCloud: High speed performance, security, app features and the uniqueness that comes with the softwares and the quickest way of upgrading both apps and software for a better high speed performance.

Nicole L.

Head of Client Support

Marketing and Advertising, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 26, 2022

"Best storage of all"

Overall: Very good

Pros: Everything. Easy to store a lot. Can upgrade if you need more space. Can easily be accessed through different devices. You dont need to bring external hard drive anymore

Cons: Some downloads in macbook are not synced unless you move them

Thais M.

Secretary

Government Administration, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

October 3, 2018

"saves lives"

Pros: Backs up all the information on the phone and saves it so when you do not need to download and re-enter everything, it protects the information you have entered.

Cons: The free version has very little storage space, is not very easy to use, requests daily backup at all times.

Cynthia B.

Delivery

Food & Beverages, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 20, 2022

"I am on icloud 9"

Overall: My experience with icloud has been great. I’d definitely recommend it to others and give it 10/10 stars

Pros: It’s very user friendly and with a lot of space for storage of photos and files

Cons: There’s not one thing I can think of that I dislike

agustina L.

ux / PM

Food & Beverages, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

5.0

Features

5.0

Value for Money

1.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

February 16, 2023

"troppe notifiche"

Pros: facile la parte di filtrare tramite data, nome, posti ecc

Cons: non sopporto il livello di notifiche che manda, sempre warnings, non voglio pagare piu spazio e non riesco mai a portare via tutti notifiche che vengono fuori

Ben H.

Director

Construction, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 27, 2022

"iCloud"

Overall: We haven't had any issues with iCloud at present.

Pros: iCloud is very easy to use. I found it easy to learn and it stores all my files and documents.

Cons: I don't think there's anything bad to say here, definitely a great product.

Emanuela F.

Student

Fine Art, 1,001-5,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"A great software for those with clogged memory"

Overall: A really positive experience, and I advise everyone to switch from the SD card which is easily damaged, to the Cloud where the files will remain forever.

Pros: The fact that I can keep my memory free by keeping all the files I want, with the possibility of expanding the available space

Cons: There is nothing wrong, apart from the synchronization which sometimes takes longer

Reasons for Switching to iCloud: For a safer source of storage

Silinni A.

Entrepreneur

Retail, Self-employed

Used the software for: 1-2 years

Overall Rating
3.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 1, 2022

"I am very pleased with iCloud "

Overall: Overall I am very pleased with iCloud just needs to be less expensive

Pros: iCloud allows me to store all my photos and documents with no worries or losing any information. I was also able to share and sync all my information to my various devices very easily.

Cons: I feel like the storage of iCloud fills up really fast and I have to upgrade too often as well the cost of the upgrade is a bit too high.

Patti T.

Office Manager

Construction, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 3, 2022

"Best Cloud System Ever"

Overall: I like it very much and it doesn't cost very much to have it all the time.

Pros: It syncs with all my devices so that my information is always available to me.

Cons: I wish Apple would make it easier for me to download my information. I find it tedious to download files.

Mukesh G.

Graduate Assistant

Higher Education, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 6, 2022

"iCloud Storage"

Pros: iCloud storage is very useful because everything stored in a phone or any other device can be recovered even after you change the device.

Cons: To be specific, there is nothing that I don't like about iCloud. Everything is okay for me till now.

Jill N.

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

May 10, 2018

"it's on the cloud"

Pros: I love that things are there when I need it in the cloud. it's a great space saver and everything are at the reach of my fingertips. very user-friendly interface.

Cons: none at all that i have found in using this program. If I find any i will update my review, I give it 5 stars.

lucia T.

commercialista

Internet, Self-employed

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

August 26, 2023

"la mia esperienza con iCloud"

Overall: nel complesso bell'app, la consiglio comunque!!

Pros: molto veloce e pratico, sicuro, molto versatile perchè si può connettere con più dispositivi contemporaneamente

Cons: un po' forse il costo, perchè avendo pagato già parecchio il dispositivo apple, non volevo fare un ulteriore abbonamento per espandere e tenere sempre salvati i miei dati e file

Brandi M.

Consultant

Entertainment, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 19, 2023

"iCloud, my hero! "

Overall: iCloud has came to my rescue many of times. The features are outstanding!

Pros: The features are amazingly simple to install, use, and create!

Cons: Everything is built to perfection. There isn’t one feature that needs updated nor fixed.

Rickelle L.

Customer service representative

Primary/Secondary Education, 51-200 employees

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

4.0

Features

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

April 8, 2022

"Ugh"

Pros: I really only like that I can use FaceTime without having to download another app.

Cons: I hate that the store runs out so fast!!!! It’s extremely aggravating, I can barely have anything on the device and still run out of storage.

Zach C.

CTO

Real Estate, 1-10 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

November 1, 2021

"Perfect option for Apple users"

Overall: For the reasonable price and great integration with iOS and Mac OS X, this is a perfect option for the security of cloud storage and freeing up some more space.

Pros: It is so easy to use and so easy to get set up that this is a no-brainer. I needed it to free up some extra space on my iPhone, but it's also nice to have the peace of mind that all of my photos are backed up at any time.

Cons: When I browse through old photos or videos, now it will sometimes take a while in order to load them. Sometimes it is seamless and almost unnoticeable, but other times, it seems to hang for a bit.

Barbara C.

Sales Manager

Computer Software, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"Nulla da eccepire"

Overall: Ittimo

Pros: Forse sono stata una delle prime a capire le potenzialità di questo software, ho tutto archiviato li. 20 stellette. Chapeau

Cons: Non c’è nulla da dire contro un software che rasenta la perfezione assoluta

Carolina D.

Asesora

Health, Wellness and Fitness, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 22, 2023

"Uso de iCloud"

Overall: Fácil de usar, segura, puede gestionar desde tu celular el uso

Pros: Se vuelve una herramienta de almacenamiento y gestión de documentos fácil de manejar a buen costo

Cons: No tengo nada que no me guste de la aplicación de iCloud

Aimee S.

Volunteer

Mental Health Care, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 6, 2022

"iCloud for You!"

Overall: I have been able to have document storage, file storage, and free software storage.

Pros: I love that this software is free! In addition, this is a great product for someone like me who tends to naturally be disorganized and not remember where I store my important files on their computers whether I am on my smartphones or computers. I love that I do not lose my work stuff and id things. I like that it tends to have features that make it seem human.

Cons: I do not like that technology might have glitches in general or bugs, so if there is a technical error that has popped up I do not like that.

Nazmi Y.

Technical Operation Specialist

Telecommunications, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 23, 2021

"general user review"

Overall: very good.

Pros: accessible from any environment. It is very easy to use and the most beautiful for storage. Enough for me

Cons: My least favorite feature is that the photos attached to the notes do not appear when logged in from the mobile browser.

Verified Reviewer

Report Analyst & Production Supervisor

Consumer Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 17, 2022

"Best Cloud Storage and BackUp for Data!"

Overall: Excellent software for cloud storage, videos, pics, documents and several options to data backup with great storage.

Pros: Great cloud backup, pretty good storage and security.

Cons: No cons at all, really good software and easy implementation.

Murilo F.

Manager

Construction, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 25, 2024

"great chose to use "

Pros: I have been using iCloud for a long time and I never got a problem with sharing photos or docs.

Cons: I think is good service in my vision I don't think a had a problem.

Verified Reviewer

Chief Editor

Printing, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

June 28, 2019

"will always be a loyal iCloud user"

Pros: I've had an iCloud count for at least 10+ years and it's never failed me.

Cons: It's next to impossible to recover account/password info. I get that this is what makes it so secure. But when a colleague left and we were trying to recover files, eventually we just gave up

Steven D.

Sales Manager

Electrical/Electronic Manufacturing, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 10, 2022

"Cloud storage artifact for Apple device files and data"

Pros: Easy to use, login with Apple ID, uploading device files and data, and when you changed to a new Apple device, information will be transmitted synchronously

Cons: Need payment to increase the storage space

Tiffany S.

Office Manager

Automotive, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 10, 2024

"best friends forever "

Pros: Let’s be serious iCloud has had my back for years, I have everything I need, always & forever.

Cons: Paying for more storage bc I can’t bring myself to delete anything

Jillienne H.

Owner

Retail, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

October 14, 2021

"iCloud"

Pros: I use Apple for all of my products. So having iCloud to store things is always a bonus. This helps that if something goes down I have additional storage.

Cons: It is just storage. It doesnt just come back it has to be a full reprogram

Jonathan H.

Production assistant

Food Production, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 11, 2021

"Anyone can use ICloud"

Overall: Overall I had a good experience

Pros: Service is streamlined and easy-to-use very user-friendly at least never get

Cons: It is extremely difficult to access iCloud without Apple product wish I could make it difficult sometimes to access your information

Nizar D.

Associate

Legal Services, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 30, 2022

"ICloud is a necessity!"

Overall: Amazing, I recommend it to all my family and friends.

Pros: I love that I can save all my pictures, documents and data in one simple place. It's so easy to access my storage.

Cons: Wish it had more functions and features.

Miriam S.

Senior Program Assistant

Hospital & Health Care, 201-500 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 3, 2022

"iCloud saves notes and things, even when you forget to save them yourself."

Overall: iCloud is easy to use and I recommend.

Pros: In real time, this saves information and photos to another place. If you lose your phone or misplace, data can be found on the computer.

Cons: Some things I don't want to save and they pop up years later. Maybe I don't have time to delete everything on the Cloud that I don't want. I don't realize it's there because it was saved from an old phone or something.

Melisa W.

Business Owner

Health, Wellness and Fitness, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Features

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

February 11, 2022

"Family Sharing is not as straight forward as it should be "

Overall: Overall it's a great and efficient platform.

Pros: That I can have everything backup giving me peace of mind of not losing photos and information.

Cons: the family sharing feature is not as flexible when it comes to sharing and storing.

Dave F.

Technical Consulting Engineer

Telecommunications, 10,001+ employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 21, 2023

"iCloud storage -an integral part of Apple environment"

Overall: This is a great solution. with professionals on the road, and increased remote working, it is so very important to have this well designed tool.

Pros: There are many. Here's a couple that help most - 1. easy to access, easy interface. 2. reasonable pricing. 3. excellent support and the Community Forum is very helpful.

Cons: Some search functionality that could be improved is for photos on web.

Allison U.

Administrative assistant

Hospital & Health Care, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 11, 2023

"iCould review"

Overall: Overall, I think iCloud is worth the money and worth using

Pros: iCloud is worth the money it’s easy to set up. It’s easy to use.

Cons: Unfortunately, the cost of iCloud is it’s only downfall, but I understand why there’s a cost

Verified Reviewer

Dental Student

Higher Education, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

August 31, 2018

"I love iCloud"

Pros: iCloud cleanly syncs everything on my mac, iphone, and ipad. Not only does files appear where I want them, data and settings from services sync cleanly.

Cons: iCloud support is pretty much non-existent. Getting help anywhere but the apple store is almost impossible.

Alexandra G.

SLP

E-Learning, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 27, 2022

"Perfect Storage "

Pros: Where ever you go, you can access iCloud. It's literally like a cloud.

Cons: Not a cons for everyone, but after a certain amount of storage space you'd need to upgrade for a monthly subscription and pay the fee, this is optional though.

MIGUEL R.

ANALISTA DE INGENIERIA

Aviation & Aerospace, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 24, 2022

"La Mejor en Respaldo"

Overall: Tengo buenas referencias de esta herramienta y me a ayudado a conservar la información que me gusta y me ha costado tener.

Pros: La facilidad para configurar y su constante actualización.

Cons: El costo es algo elevado pero vale la pena.

Verified Reviewer

Children's Program Worker

Individual & Family Services, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

January 5, 2019

"Great easy tool to keep all your data safe"

Pros: The best thing about iCloud is that it comes with any Apple product, it is easy to use, and ensures that all data is stored through daily syncing.

Cons: Apple users and buyers should not have to pay additional for storage, would rather put it into google drive.

Omar K.

OmarKH

Sports, Self-employed

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

March 14, 2023

"My journey with ICloud"

Overall: overall , i'm really happy with my experience with ICloud , It has made me manage and access my files and document much easier than before

Pros: I start used ICloud Roughly 1 and half years ago , what i really like about it is how Secure the iCloud and how he gives me an easy access to all my file and documents on any of my devices , and it help me to back up my data and even give me the ability to restore my data if something goes wrong

Cons: what i like leas about ICloud is that I cant get access to certain file and document offline .

Verified Reviewer

Account Executive

Financial Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 6, 2022

"Document management across all my personal files"

Pros: I consolidated all my documents - previously stored across three different providers. They're now all accessible on my mobile device, and anywhere I go.

Cons: I honestly can't think of single failed utility - it's so easy to use.

sebastian O.

Student at Universidad regional autonoma de los andes

Higher Education, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 1, 2021

"Save my life"

Overall: As medical student I always need to have some schedules and files so it helps a lot because I know it won't disappear from iCloud

Pros: It super secure, and never get a virus also you can save a lot of files for free

Cons: it's so strict with some files and programs

Rodrigo P.

Sales and Administrative

Automotive, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 18, 2023

"I love the last update from ios to copy and paste between devices"

Pros: We have in the company everything with ios and iCloud allow us to have everything connected.

Cons: It would be good to have more integration with other softwares

Giacomo F.

Fotografo

Photography, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 8, 2023

"iCloud, il fantastico cloud storage di Apple"

Pros: iCloud è un fantastico servizio di cloud storage offerto da Apple, molto sicuro e rapido nell'upload dei files.Consigliatissimo.

Cons: L'unico difetto è che la versione base offre pochi GB di storage

Lauren C.

Blogger/Independent Consultant

Retail, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 13, 2022

"My Life Line"

Pros: I'm not sure how I would get by everyday without the use of iCloud. I bounce from phone, ipad, ipad mini, to macbook daily!

Cons: NOTHING. There are no cons with this. I can do everything I need to .

Cortney T.

Teacher

Primary/Secondary Education, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 3, 2022

"Best digital storage for Pictures "

Pros: iCloud is so easy to use from a mobile device and stores all your things in a convenient, easy to access location.

Cons: The only downside is free amount of storage is not a lot. I happily pay for an upgraded amount of storage.

Mary P.

contractor

Food & Beverages, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 6, 2021

"Only apple "

Pros: If you already use Apple products this is a must it’s very user-friendly and automated

Cons: It could be less expensive I would preferred that you receive more storage automatically for being a lifelong user of only Apple products

Juliana S.

Design Manager

Construction, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 12, 2024

"Security is excellent "

Pros: I like ICloud because I can access everywhere and also it’s is really safe.

Cons: Sometimes I want to add snapshot in my emails and the page does not allows it.

Ing. Ind. Manuel N.

Industrial Engineer

Business Supplies and Equipment, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 12, 2021

" Best tool"

Pros: What I like the most is that I can log in from any PC with my credentials, having access to my photos and all the files.

Cons: It is a bit expensive, there should be a loyalty plan that allows lowering the cost of the service.

Joseph L.

CRO

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 7, 2022

"Best mobile cloud storage available"

Overall: Super easy to use and simple to set up and organize your files and folders.

Pros: The integration with your iPhone is seamless and incredibly easy. A must have.

Cons: Need more notice to upgrade to next tier of storage.

Sarah S.

Physician Coach

Health, Wellness and Fitness, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 7, 2023

"Seamlessly share documents from your phone to your desktop or laptop"

Overall: Overall it is easy and quick to move documents from one platform to another.

Pros: Very easy to access, quick synchronization

Cons: The base rate has relatively little storage, so you will have to pay more for this service.

Tammy S.

Director

Fine Art, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 11, 2023

"iCloud is integral to our office"

Overall: Very positive!

Pros: This is one of the easiest programs I have had to teach our staff.

Cons: We are pleased with every aspect of this program.

Reasons for Choosing iCloud: ease of use and compatibility with our various devices

Quentin F.

CEO

Financial Services, 11-50 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

3.0

Customer Service

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 12, 2023

"Good cloud storage, only if you use Mac OS"

Pros: iCloud syncs seamlessly into our work environment. The connection between the different Apple devices is perfect and allows our employees to find their files on all devices.

Cons: iCloud is fine if you use the Apple ecosystem. As soon as you use devices from another brand, the symbiosis works much less well.

Georgiana T.

Fotomodella

Apparel & Fashion, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

March 16, 2023

"iCloud recensione "

Overall: Salvare le foto e tutti i documenti numeri messaggi email ecc

Pros: Che fa il suo dovere archivia tutto senza dover fare nulla

Cons: Che c’è poco spazio gratuito meglio aumentare

Rosie K.

Social Media Manager

Cosmetics, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 6, 2022

"Perfect for business sharing"

Pros: Perfect for sharing files with everyone in the business. Plus with everyone using iphones and macbooks it's easy to move for each hardware and continue tasks.

Cons: Storage is more expensive than others such as DropBox.

Zhanara S.

Technical Documentation Engineer

Information Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 5, 2022

"iCloud review"

Overall: Overall experience is positive

Pros: The data storage management, real time synchronisation and encryption are the most essential tools that iCloud offer.

Cons: Up to now, the software works well with me.

Phillip M.

Golf Course Caddy

Sports, 201-500 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

1.0

Features

4.0

Value for Money

2.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

February 24, 2022

"Other products are cheaper"

Overall: It is safe and convenient but not the best product.

Pros: The all in one apple experience that has legacy

Cons: Apple has not grown and advanced in its storage game. This is the same as always and I will continue to use google more than likely.

Switched From: Google Drive

Reasons for Switching to iCloud: Apple products have a strong hold

Verified Reviewer

Owner

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 22, 2021

"More expensive than other storage options, but easy to use and sync all apple devices"

Pros: More expensive than other storage options, but easy to use and simple to sync all Apple devices.

Cons: It's more pricey than other options and if you don't have Apple devices, it pretty much defeats the purpose of using it.

Philip P.

Pharmacist

Pharmaceuticals, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

May 11, 2022

"iCloud Review"

Pros: One of the best cloud storage software. Easy to use and very responsive.

Cons: Software is optimal when in the Apple product ecosystem. A bit confusing at first to manage from non-Apple product

donald I.

Student

E-Learning, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 15, 2022

"The best"

Pros: Everything is easy accessible from everywhere. Very easy to use. I can check the things I store from any of my devices. Just amazing.

Cons: I cannot get around to use the windows version, it seems a little complicated.

Joshua W.

Execution Project Manager

Industrial Automation, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

November 1, 2022

"My Experience With iCloud"

Pros: This software is extremely easy to integrate into your phone, I use it for my photos as they're taken.

Cons: I think it's a little pricey. It would be nice if you got more than 5 GB for free

Camila M.

Assistente de vendas

Facilities Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 3, 2023

"iCloud"

Overall: Utilizo iPhone e iPad, então a sincronização entre os dispositivos é perfeita.

Pros: Esse software é perfeito do inicio ao fim, eficaz, rápido, não trava.

Cons: O valor dele é um pouco alto, porém vale cada centavo.

Michael M.

Sales Account Manager

Information Technology and Services, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

February 18, 2023

"Great Cloud Storage"

Pros: I love iCloud for the fact that it seamlessly syncs with my iPhone and Macbook. All photos and documents are available for me on the go.

Cons: The upgrade of storage space is a bit costly

Karen R.

President

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 8, 2022

"iCloud is perfect for us"

Overall: Overall, this product is worth it!

Pros: Easy synchronization of files and easy to access files regardless of whether I use laptop, desktop or tablet.

Cons: Is a bit pricey but then what price do you put in convenience and security?

Rhianna D.

Homemaker/Daycare Provider

Individual & Family Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 8, 2021

"Top storage software "

Overall: Keeping files and tracking storage has never been so easy. It makes information/files/images easy to transfer and to share as needed.

Pros: iCloud makes storing and keeping information easy and efficient.

Cons: There’s not really anything I don’t like.

Duranda G.

Medical receptionist

Health, Wellness and Fitness, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 2, 2022

"Apple forever "

Overall: iCloud has kept me through all my iPhones from day one. I’ve never lost access to anything on my phone.

Pros: I love the storage for the price. How easily it is to function and work.

Cons: I really don’t think I can say anything negative about it.

John K.

3D Artist

Animation, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

September 7, 2021

"A really convenient means of storing information "

Overall: It easily prevents data loss since most of my stuff are uploaded on there.

Pros: It automatically uploads my images to the cloud and therefore I rarely lose them.

Cons: Well the basic or free storage plan comes with just 5gb of free storage.

Verified Reviewer

CTO

Consumer Electronics, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 24, 2022

"Good cloud drive"

Pros: In term of security it's one of the best cloud drive. Also, price are really good compared to others in the industry.

Cons: For free user, it's bit low space- specially for iPhone users!

Christian A.

assistant manager

Non-Profit Organization Management, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 26, 2022

"Great tool for storing your files. "

Overall: Don't experience any issues with this really.

Pros: I like that you can access it through all your connected devices.

Cons: The size capacity could be bigger. That way you don't run out of storage space.

Verified Reviewer

Junior Accountant

Accounting, 51-200 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 6, 2022

"Just another email software"

Pros: Im able to add, and view emails from my gmail account with this app.

Cons: There's nothing particularly special about it, I just use it for somewhere to direct spam emails from subscriptions and such.

Hallie V.

Administrative Director

Hospital & Health Care, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 25, 2022

"Perfect for Daily Use"

Pros: For myself, I subscribed to a plan to have extra storage each month. Its perfect for what I need it for. Wedding photos, videos, sharing things with family.

Cons: Very little is given for free, then you must pay.

Francisco Alberto A.

Chief’s Editor

Media Production, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

5.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 17, 2021

"Best option for iDevice Owners"

Overall: One of the best cloud services out there and farely inexpensive

Pros: It's very easy to share files to your team, and the integration with apple products, there is nothing like it.

Cons: You need and iDevice to fully use this software

Arega G.

Fine artist, illustrator

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

3.0

Features

3.0

Value for Money

1.0

Likelihood to Recommend

4/10

Reviewer Source

Source: Capterra

March 12, 2022

"The worst expensive storage "

Overall: Not so, I don’t put my stuff there anymore and now I am thinking to change my phone now

Pros: I don’t know maybe y safety but still don’t like it!

Cons: The price, that its gets full so fas on purpose that pushes you to buy a more storage !!!

Verified Reviewer

Media Worker

Media Production, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

4/10

Reviewer Source

Source: Capterra

November 4, 2022

"Frustrating"

Pros: iCloud integrates well with apple products in their suite

Cons: The problem is that iCloud barrages you with constantly telling you to add more storage, even if just using the free version

Filipe C.

Resident Engineer

Automotive, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 25, 2023

"Icloud Review"

Pros: Super simple to use, easy to share photos, good for personal and professional use

Cons: The only downside is having to pay to have a extra storage

Atharva K.

Engineer

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 10, 2022

"icloud review"

Overall: I have an great experience with icloud but once there’s an issue with payment method due to that I can’t able to use my iCloud storage.

Pros: I liked about this is we can easily use our data from our gallery itself tough it is uploaded on icloud.

Cons: Sometimes it get stuck in payment methods and sometimes somw bugs get stuck in my gallery so I can’t operate it for sometime.

Courtney A.

Operations Manager

Hospital & Health Care, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

November 11, 2021

"Simplified Storage"

Overall: Simplified and easy to use.

Pros: I liked it was mostly simply to be able to process uploads, and delete specifically what was not wanted within the cloud.

Cons: Cost and storage and constantly getting asked to purchase more

Hossam S.

Veterinarian and marketing of digital, medical products

Hospital & Health Care, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 4, 2022

"Dr Tech Review "

Pros: Privacy , Inexpensive, iam safe with my files and sensitive data of me in this !

Cons: Nothing bad may be some styles of notifications and others things but at all Excellent service !

Frank F.

President

Telecommunications, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 26, 2021

"iCloud Review"

Pros: The way iCloud sync across all linked devices and makes it easy to move from MAC to iPHONE.

Cons: The 5Gb space is to small for the free version. Some similar products provide 15Gbs before purchasing more storage.

Matthew R.

Student

Medical Practice, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 24, 2021

"Easy to Store and Access Your Personal Stuff"

Pros: Great and super easy way to save content and retrieve it back on your phone without it having to take space on your phone all the time.

Cons: Can easily use up the free memory and have to purchase another plan.

Francis P.

Photographe

Food & Beverages, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 24, 2022

"Most secure Cloud storage"

Pros: The synchronization is in real time and never fail. You can have all your files on all your device.

Cons: Add more choose of plan storage and the option to create a shared folder that can be access on all device.

Jessica B.

Minister

Broadcast Media, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 21, 2024

"iCloud stores it all for me"

Pros: That I can have easy access to my stored photos and videos any time T.

Cons: Having to pay for it monthly because I don’t have the latest iPhone

Elizabeth A.

Social Worker

Hospital & Health Care, 10,001+ employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Customer Service

1.0

Features

3.0

Value for Money

1.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

March 22, 2022

"Frustrating Storage Option"

Pros: I like the option to store things and than get a new phone and have my stuff on there.

Cons: You think everything is saved but some things don’t save. They make you pay too much money for storage !

Denis K.

Freelance translator, editor, proofreader

Writing and Editing, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 17, 2022

"iCloud review"

Overall: Overall experience is positive, continue to use the program.

Pros: It's intuitive and user-friendly. In most cases it just works.

Cons: Sometimes can be laggy and don't synchronise files between devices.

Jared T.

Supervisor

Construction, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Features

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 13, 2022

"Great Service"

Pros: I have no problem with iCloud being the default file storage service on iPhone.

Cons: As a musician, I have more files to save than the average person and often run out of storage space.

Lindsey R.

Physical Therapy Technician

Medical Practice, 201-500 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

June 5, 2018

"Great but not enough storage"

Pros: iCloud is very easy to use, even to the least tech savvy human. It makes saving things a lot easier.

Cons: iCloud never has enough storage. I can delete a bunch of photos and then the next day, I get a message saying my iCloud storage is almost gone.

Vinoth D.

Quality Analyst

Information Technology and Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 1, 2023

"Store Your Data safely here"

Pros: Safest ever Tool to store our data and every file. This made file sharing within my ios devices very much easier. I Loved It.

Cons: Sometimes feels like bit Costlier.

Paul F.

Director

Writing and Editing, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 17, 2021

"Wish I knew how to trigger a sync"

Overall: Sharing of data across devices is mostly good.

Pros: Back up to cloud works well. The cloud appears secure.

Cons: Sometimes devices don't sync with the cloud and it's impossible to find out why. Then after a day or so sync occurs.

Heather Y.

Office Manager

Insurance, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

2.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 12, 2022

"iCloud and Me"

Pros: I can set it up to back-up by itself in the background so I don’t have to try to remember it.

Cons: If you forget your password it can be difficult to recover your account.

Reasons for Choosing iCloud: iCloud works best with Apple.

Misty C.

Owner

Mental Health Care, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 22, 2022

"the only place I trust to store sensitive documents on the cloud!"

Pros: I like that this product works with all my apple devices. I can view documents on my phone that I created and saved on my laptop.

Cons: I seem to run out of space quickly and always get messages to upgrade.

Ivan I.

Manager

Furniture, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 30, 2022

"Excellent cloud storage from Apple"

Overall: Today, we all, one way or another, use cloud storage. We store our contacts, notes or calendars in them, we use them to distribute or edit documents on several devices - it doesn't matter. One way or another, such services have firmly entered our lives and allowed us to solve those problems that were previously very difficult to find a solution to. I have been using Icloud since I bought my first iPhone, for several years now. Storage is worth the money

Pros: uninterrupted work - speed of synchronization - imperceptible execution, does not load the system, does not clog the channel

Cons: Cloud storage is poorly adapted for use on the Windows operating system

Gurninder R.

President

Transportation/Trucking/Railroad, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 15, 2022

"Best and only cloud storage by Apple"

Pros: - Online storage by Apple - Easy to make account and access online - Most secured online storage - Easy to backup - Must have on all apple devices

Cons: - You have to pay for a plan, to extend your storage

Ljubica S.

People Ops Specialist

Information Technology and Services, 51-200 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 4, 2023

"iCloud"

Overall: Very satisfied. Extra storage for your files.

Pros: Easy of use, it saves time, energy and life.

Cons: Notifications before you start using it are a bit pussy.

Sam G.

Physical Therapist

Medical Practice, 201-500 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

June 4, 2018

"Get for apple devices"

Pros: If you have multiple apple devices icloud makes it very easy for syncing calendars, pictures, and documents.

Cons: If you don't have apple devices it would be more difficult to use the full ability of the icloud. Great for more than just iphone.

Paul H.

Account Executive

Financial Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

2.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

September 8, 2022

"ICloud is a great addition to my storage solutions"

Pros: I love the ability to access any document anywhere in the world with the cloud

Cons: Sometimes the cost is high. For example, I'm paying $10 a month just to store a ton of photos

Emma Q.

Account Manager

Computer Software, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

August 10, 2017

"Love it"

Pros: Love being able to log in from any device - even non iOS devices. Easy to use regardless of file type. Very efficient customer support.

Cons: Sometimes runs a bit slow when using from a windows laptop - but not sure if this is due to Microsoft or Apple.

Ellie O.

Customer Service

Food & Beverages, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

May 27, 2020

"iCloud Yay or Nay?"

Overall: Not bad haven’t had any problems

Pros: It’s much easier to use for younger people who know about iCloud and storage space on iPhones.

Cons: Not made for older people. My mother had to reset her Apple ID over and over

Martin T.

Designer

Architecture & Planning, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 31, 2022

"Recommendable"

Pros: Most importantly, iCloud is a safe web place to store invaluable business information and easy to manage with.

Cons: The basic iCloud storage has too little capacity for the nowadays standards of files...

Verified Reviewer

Office Manager

Retail, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 4, 2021

"iLOVEcloud"

Pros: EVERYTHING. It's amazing, storage is cheap, and it's incredibly easy to use.

Cons: I wish the free storage was just a bit higher, but I get why they tier it like they do, and it's still inexpensive overall.

Adriana F.

Gerente de Ventas

Real Estate, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 3, 2022

"Best software to storage your information"

Pros: I do like the amount of information that you can upload, We have been using it for several years and we have never ran out of the space

Cons: Only people who have Apple products can watch the documents

javier F.

COO

Consumer Electronics, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 19, 2023

"A Good storage program"

Overall: For me it is a great data storage program, very secure and with a great infrastructure, the only flaw is that it is not compatible with other platforms that are not Apple

Pros: It is a very safe program, every time you enter it asksyou for security codes and verifies where you areaccessing from, it makes backup copies of yourdocuments and photos from time to time so thatinformation is not lost

Cons: the program is only compatiblewith apple devices and if you want more storagecapacity than 5gb you have to pay a monthly paymentdepending on the capacity you want

Verified Reviewer

Machine operator

Packaging and Containers, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

2.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 12, 2022

"iCloud review "

Overall: Great experience would highly recommend to anyone

Pros: Mobile access form pc to you cellphone allows access no matter what situation you need

Cons: Amount of storage space freee of charge

Jonathan O.

Independent Contractor

Entertainment, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 3, 2021

"iCloud - Perfect for Apple Users"

Overall: I've used it frequently in the past when I still used an iPhone and Mac computers, made it a lot easier for me to get files when needed for work.

Pros: iCloud has been around for 10+ years by now and has been a huge staple for most Apple users from iPhone, iPad and Mac computers. It is a great resource with simple tools to grab anything from the cloud on any Apple device or devices signed into an Apple account.

Cons: It is free, but for higher storage capacities it can be a bit unreasonably upscaled in price compared to other similar cloud systems like Google. Granted, iCloud paved the way for the rest more or less.

JOANNE G.

accounts

Automotive, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"icloud review"

Overall: easy, functional and does the job from your apple devices.

Pros: automatically saves to the cloud so no worrying about back-ups

Cons: only downside is that obviously unlimited storage isnt free!

Javier L.

Cloud / MSP Technician

Information Technology and Services, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

November 3, 2018

"This can only get better"

Pros: The integration into mobile Apple devices is great. The new files app makes it easy to track and share documents.

Cons: There is not a lot of group icloud collaboration going on. I would really love to see this change in the future.

Colton E.

Estimator

Architecture & Planning, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

September 10, 2021

"iCloud Review"

Overall: I truly enjoy this software and the simplicity of it. I do not use much storage so having to pay $.99/month is fine with me.

Pros: Sharing files and the accessibility to access files is a breeze with this software. I highly recommend using this for either work or personal because it is relatively inexpensive and you have what you need at the palm of your hands.

Cons: The downfall to this product is that it is only for Apple products. I only use and own Apple so it is easy for me for example but for others that use Android and other software, it seems to be an inconvenience,.

Faiyaz T.

CEO

Design, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

2.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

August 5, 2020

"Great for Apple Ecosystem and several Apple device Users!"

Overall: My overal experience with icloud was not bad. I used an iPhone 4s and used icloud storage. I was able to backup easily my data and then edit them via my PC....

Pros: Obviously it's great for Several Apple Device users. Again it can be accessed from other platforms. The UI is polished. And ofcourse comes with the Apple's security. Backups of photos, Musics or Contacts can be stored in the cloud and accessed from anywhere!

Cons: Everythings' fine but the free storage comes with only 5gb whereas Google Drive provides 15gb! Though the UI is polished but it might be confusing to someones. The sharing is not as easy as Drive.

Sabina K.

Assistant Professor

Higher Education, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 10, 2023

"Review on iCloud"

Overall: Overall experience is great and I recommend it.

Pros: I like all the features of iCloud mostly storage of data

Cons: Nothing I like least in this software because all the features are great

Verified Reviewer

Freelance Consultant

Internet, 51-200 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

June 14, 2018

"Out of the way and very reliable"

Pros: iCloud is increedibly useful when you need to have access to pictures, documents and across multiple devices. It sync's well and is out of the way. I found that the storage is affordable for small-medium storage requirements.

Cons: It get's pricey on the higher spectrum of storage requirements and given all the competitors it is hard to justify paying that much. No other complaints.

Johanna R.

Consultant

Management Consulting, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 14, 2022

"Essentieller Speicher fürs iPhone"

Pros: An der iCloud gefällt uns am besten, dass der Speicher auf dem iPhone sehr einfach erweitert werden kann.

Cons: Es gibt keine Zugriffsrechte für verschiedene Benutzer.

Amy C.

Outreach Worker

Mental Health Care, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 8, 2022

"I am impressed"

Overall: Overall I am very pleased with my iCloud experience.

Pros: I like how affordable this software is. It is easy to use and I have never had any issues.

Cons: There was nothing that I did not like about this software.

Verified Reviewer

Audit manager

Accounting, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

September 13, 2020

"Icloud"

Overall: Overall, it is a useful app that can be accessed conveniently however the monthly subscription can be off especially if you like a higher storage.

Pros: Its very accessible and you can easily link you iphone to icloud so any content in your phone that you want to get into cloud will be stored there. You can also access them anywhere. It also helps you with your iphone storage.

Cons: The additional storage has a fee and its not cheap. You have to pay for monthly subscription fee which might be an off for some who doesnt always need thr cloud storage but needs a remote storage.

ateja J.

Research assistant

Research, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 7, 2023

"Cloud 9"

Pros: It’s friendly for apple users, very efficient when over secure ways to transfer data, and share files.

Cons: More compatible with Microsoft software when share files

Daina D.

administrator

Construction, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 20, 2023

"Daina's Review"

Pros: Very easy to use and store data great for backing things up onto the cloud when your storage is full.

Cons: Nothing it is great and easy to use will always reccomend.

Salman D.

Doctor

Hospital & Health Care, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 5, 2022

"Great service from apple the great"

Pros: I’m ios user and using this features since long time to save my data in safe place

Cons: It’s monthly recurring system is annoying I prefer that they make it annually

Chris L.

Solution Architect

Computer Software, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

June 5, 2018

"Great data back-up and recovery solution for Apple devices"

Pros: Just works - default integration with all Apple devices, providing peace of mind with regard to lost or broken devices

Cons: Expensive solution, which is significantly pricier than other online data storage solutions in the market

Nickisha P.

Self employed

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 23, 2022

"Amazing!"

Overall: Wonderful!

Pros: ICloud made it so easy to store and backup files. I just love how easy it is to upgrade and clear up space off my phone. Love it!

Cons: May take a long time to process or upgrade cloud

Dimitrios A.

Design

Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 21, 2023

"A place for All"

Pros: Inside Apple's ecosystem can be use in a variety of devices makes my life easier and more organized

Cons: Would be better if open the app for android users as well

Verified Reviewer

Customer Service Representative

Consumer Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 8, 2022

"Trusted cloud service"

Pros: I love that I can synchronize all my devices to it and have files readily available without hassle.

Cons: None that I could think of. I have use it for many years and plan to continue to do so.

Sylvia C.

Cashier

Restaurants, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

May 9, 2022

"It's very helpful."

Overall: It's cool. And helpful for documents and photos.

Pros: It's helpful and save a lot time. So You can do when you want to. It's useful.

Cons: It's a little bit expensive then I think.

Zahra A.

Zahra’s fine lashes

Arts and Crafts, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

2.0

Features

2.0

Value for Money

2.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

May 10, 2023

"My honest response "

Overall: Not bad, but it could definitely be a lot cheaper, so that it gives people more reasons to use iCloud .

Pros: iCloud is easy to use because it has a easy design and is ver clear and concise with organized topics.

Cons: It is a bit pricy, when something is being purchased, but it is worth it in the end as I have a better quality of the iCloud usage.

Ria S.

Constituency Assisstant

Political Organization, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 10, 2023

"Trusted storage device."

Overall: Wonderful service provided by Apple.

Pros: Easy to store huge data and file sharing is so convenient with iCloud.

Cons: Can only share data with apple users and not android users.

Solange B.

hotesses accueill

Hospitality, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 13, 2023

"sécurité de vous souvenirs"

Overall: iCloud simplifie les taxes de archivage il organise et sauve au fur a mesure que tu les créer le dossier ,photo ou documents .

Pros: la surete de avoir nous photos et documents en sécurité, la localisation de nous appareils ,la simplicité de utilisation

Cons: je rien a dire sur ça car je suis 100 % satisfait de iCloud ,c'est simple et super efficaz.

Tarig I.

SCADA Specialist

Renewables & Environment, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

November 11, 2021

"iCloud use on iPhone"

Overall: Happy with auto backup. switching to a new iPhone was very easy and hassle free. I just wish they had an annual billing option.

Pros: I like it's auto backup/restore via my apple ID

Cons: I wish they had an annual billing option.

Shams J.

Product Developer

Design, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 21, 2022

"Love Apple Products!"

Pros: I love how easy it is to sync up everything from your iphone to the cloud. I love that photos sync up almost instantly and it's all live.

Cons: The storage for photos fills up too quickly!

Kathryn C.

Owner

Retail, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 8, 2022

"It Don’t Get No Better"

Pros: Easy to use, sensible product, additional iCloud storage is available for purchase if needed.

Cons: There isn’t any one feature or functionality of iCloud that I am impartial to.

Reasons for Switching to iCloud: No reason.

Verified Reviewer

Student

Computer & Network Security, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

5.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 5, 2020

"Best cloud ecosystem "

Pros: The inexpensiveness to provide an individual with sheer abundance of storage space for everything and the robustness.

Cons: Steep learning curve for novice users, difficult to find options.

George B.

Product and Customer Development

Professional Training & Coaching, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 24, 2023

"Cheapest and best means of cloud storage"

Pros: Only 79p a year for more storage than you needNo loss of quality & accessible even off other devices

Cons: How the prices are staggered after you run out of data

Toni Lee T.

Graphic Designer

Graphic Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 4, 2022

"The best There is for sending LARGE files!"

Pros: Gosh that you can mail drop a huge file to a client... this is an incredible option!

Cons: Not all features are accessible from the desktop -- EX: Vacation mode.

Steven S.

Owner

Graphic Design, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 8, 2022

"Apple iCloud "

Overall: Superb!!!

Pros: I like that whatever I do on my phone or computer its always getting backed up in the iCloud.

Cons: I love Icloud and there is nothing I dislike about it.

Kyla S.

Career Coach

Education Management, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 3, 2022

"iCloud Review"

Overall: Have used it for additional storage with my items on my iphone

Pros: Easy to use and to download items from phone to icloud

Cons: No issues with iCloud. only thing is it costs a little bit for small storage amount.

Gina C.

gérante

Retail, Self-employed

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 14, 2023

"Sauvegarde des données"

Pros: Sauvegarde au fur et à mesure les fichiers

Cons: Pas toujours facile de naviguer afin de retrouver les documents dans la base

Karen R.

Bookkeeper

Maritime, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 9, 2020

"I love the convenience of sharing files with ICloud"

Overall: Overall, iCloud offers safety for my files in case of loss and easy access from one electronic device to another.

Pros: Being able to share files from my phone to my computer saves me a lot of time. It is so easy to pull a photo to my computer from my phone. It is a lifesaver when files are inadvertently lost on one device but were saved to ICloud.

Cons: I don't like how it automatically saves all of my iPhone photos to ICloud. I would prefer if it asked whether want that file to be saved. Sometimes the file that saved was confidential and I do not want it saved.

Alec S.

Owner

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 12, 2021

"Love icloud storage"

Overall: Great so far, wouldn't change products

Pros: I love how much i can store on cloud for the price that it costs. Uncomparable

Cons: I don't like the lack of transparency on what is tracked on my cloud account

Negin N.

senior product owner

Financial Services, 201-500 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 27, 2022

"trustable but expensive"

Overall: It makes me happy that everything is integrated. I like that I do not need a USB or cable to move data.

Pros: This service is reliable, and I can access it anywhere. I feel comfortable when I use it. I move information easily between different devices. It is beneficial for my photos.

Cons: This service is a bit expensive and consumes a lot of internet for its services.

Verified Reviewer

Application Analyst II

Hospital & Health Care, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

December 7, 2021

"iCloud - the center of your Apple universe"

Pros: I love how iCloud allows me to keep all my devices synced together seamlessly.

Cons: It seems like there could be more apps published there, such as Messages.

Reasons for Switching to iCloud: I'm in the Apple ecosystem

Luis V.

Kitchen

Food & Beverages, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 11, 2022

"Please have everything stored on your iCloud. "

Overall: Fantastic!

Pros: Easy to use and simply a smart move for entrepreneurs to have as entrepreneurship is growing.

Cons: No cons but we’ll keep updating as time progresses.

Juan D.

Operations Coordinator

Logistics and Supply Chain, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 18, 2022

"Review iCloud"

Pros: All the apps that it has makes it pretty good and helps a lot with all the work someone can have

Cons: When someone has a limit on the storage documents, we have to pay for the storage use.

Frank P.

Lead Pastor

Religious Institutions, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 24, 2022

"Easy Cost Effective Cloud Storage"

Pros: We are al all Mac company and iCloud was simple to implement.

Cons: Occasionally there may be a sign in glitch when upgrading a machine that had previously been linked to the iCloud account.

Alvino S.

Advogado

Legal Services, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 21, 2022

"Utilização da Plataforma"

Pros: Sou proprietário de um Iphone e posso dizer o o uso do iCloud é essencial no meu dia a dia para o uso do aparelho, pois faço o uso do armazemnamento em nuvem todos os dias. Sem contar que, quando na troca de aparelho todo o armazenado no iCloud vem junto sem precisar fazer todo o armazenamento.

Cons: Os pontos negativos, ao meu ver é o espaço de armazenamento que poderia ser um pouco maior, e caso seja necessario mais espaço de armazenamento é preciso pagar.

Kayla E.

Crew

Food & Beverages, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

3.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

September 24, 2022

"iCloud review "

Overall: It's about the same as Google storage.

Pros: I convince of not having to worry about saving my data.

Cons: I'm not a big apple fan.. I prefer android products and software.

Marcel H.

Electronic Engineer

Electrical/Electronic Manufacturing, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 20, 2022

"Great for data storage "

Pros: Sharing files between the devices works really well. It is also easy to use and it has friendly interface

Cons: Sometimes the loading of files is slow but it could be caused by internet connection

Switched From: Numbers

笹川智.

マネージャー

Entertainment, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 24, 2023

"時代にあったクラウド"

Pros: 写真やExcel、パワーポイント他データ素材まで様々なファイル資料が保存できる。スマートフォンからPCまでとアクセスもしやすければ、色々なアプリでの共有やメッセージ添付としても活用ができる事が便利。

Cons: もう少し金額がリーズナブルだと利用しやすい。その他には不便は感じず、これからに期待するクラウドです。

Elena D.

Business Demand Manager

Telecommunications, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 15, 2024

"iCloud - review"

Pros: iCloud is the best way to keep your data safe in case you will face some problems with your phone or other apple device.

Cons: I cannot complain at all about iCloud but it will be really nice if the minimum free storage fee will decrease. Now all the files are at good quality therefore will need more storage.

Patricio L.

Projects and Reliability Engineer

Automotive, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 3, 2022

"Keep your files safe with iCloud "

Overall: Great experience. All my files are safe and easy to access to them

Pros: It is safe, fast and easy to use. You can access to your files everywhere

Cons: Free storage space is not enough. It should be more

Donald P.

Travel Advisor

Leisure, Travel & Tourism, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 17, 2022

"Apple's iCloud"

Pros: After using a Mac for many years having iCloud to backup items on my computer is great.

Cons: Wish apple would give more storage space for what they charge.

Ria R.

CX Lead

Retail, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 10, 2021

"iCloud Review"

Pros: The best feature is how easily you can store videos and images.

Cons: What I like least about icloud is accesing your images, transferring and sending photos via icloud can take a while.

Ethan L.

Law Practice, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

2.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

August 11, 2017

"Great Product"

Pros: Amazingly simple to use. If you have Apple products, it's as simple as using any other hard drive on the device.

Cons: The collaboration features are lacking severely. iCloud has a lot to be desired when compared to it's competitors.

Jewitt B.

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

February 9, 2017

"Icloud"

Overall: I use i cloud on a daily basis and i love the all features esoecially the photos feature. I have small children and take a ton of photos so being able to take a photo on my phone then go to my computer and it is there is wonderful.

Pros: It is very very seamless

Cons: idrive needs to more incorporated

Verified Reviewer

Gerente de marketing

Apparel & Fashion, 1-10 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 18, 2023

"review icloud"

Overall: uso diariamente para armazenar documentos, arquivos de fotos e vídeos e PDFs que estão no celular, assim como também utilizo para fazer backups dos meus aparelhos.

Pros: o aplicativo é muito rápido e armazena os dados em tempo real, de uma forma que nem percebemos que esta fazendo, podemos acessar esses dados a qualquer momento em qualquer lugar, tornando a produtividade muito maior

Cons: a dificuldade em gerenciar e procurar arquivos armazenados no celular, que é travado e difícil de se utilizar.

Rachel F.

Manager

Events Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 11, 2022

"Affordable & easy to use storage"

Pros: iCloud was very easy to implement and allowed us to store many more files, etc. in a painless and very affordable manner

Cons: Overall we have no cons/complaints about this software

Jagjit T.

President

Transportation/Trucking/Railroad, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 8, 2022

"The best and only online storage by Apple"

Pros: - Easy to make new and free account - Helps you to keep all your data backed up

Cons: - You have buy more storage, once your free storage limit got full

Rachel S.

Masters Student

Health, Wellness and Fitness, 11-50 employees

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

2.0

Features

2.0

Value for Money

2.0

Likelihood to Recommend

2/10

Reviewer Source

Source: Capterra

November 12, 2021

"Unpopular opinion: I don't recommend iCloud"

Overall: I have stopped relying on iCloud. It's too confusing to navigate.

Pros: iCloud is convenient because it overlaps between devices... but I personally feel it is tedious and not user friendly by any means - can't think of many pros to be honest.

Cons: I've mostly stopped using icloud for storage. It is really limited data storage and I don't trust automatic updates so I instead back up manually on a hard drive. I also put things in Google drive because that stores a lot more, and is so much easier to organize files. I constantly get notified with iCloud that I'm out of storage and just really feel it's not worth it to keep paying more for more storage. iCloud overall is not user friendly and hard to navigate... my parents and grandparents are always asking why they get iCloud notifications and I never know how to help them! While I love Apple and Apple products, iCloud is not my favorite.....

Cerenity S.

Teacher

Education Management, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 11, 2023

"Convenient and User Friendly "

Pros: iCloud is very easy to access and use across different platforms and products

Cons: It’s hard to share data with non Apple products (like Android users)

Diane P.

Medical assistant

Hospital & Health Care, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 6, 2022

"iCloud safe and inexpensive "

Overall: Very happy , I’ve been using this for many years

Pros: Safety and organization also the price is really inexpensive

Cons: I have not had any problems so far with this app

Elizabeth S.

Network Engineer

Airlines/Aviation, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 23, 2024

"Cloud storage that is easy to use "

Overall: I used iCloud for storage when I first got my phone, I still use it however I am trying to move most things to Google Drive now because the price is cheaper.

Pros: It is pre installed on the iPhone, easy to use

Cons: The price, the entry level 5gb of storage is not enough for a regular user. The cloud storage plans are pricy compared to other vendors.

Verified Reviewer

Head of IT and Online Marketing

Education Management, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 25, 2021

"Good place to store big files"

Overall: iCloud is one of the services I use to share files fith family and friends and have constant access to my videos, pics, etc from any of my Apple devices.

Pros: iCloud is smart and fast. If you have multiple Apple devices - iCloud is the best option to get access to you family photos and videos.

Cons: Once I used iCloud to shave some big video files with my friend. However when he downloaded the files, the quality of the video was lawer than original. Later I discovered I have to check my setting. But still I expected the files to be shared in good quality as for granted.

Bradley F.

Director

Hospitality, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 24, 2023

"Great Integration Easy To Use"

Pros: Its easy to use and makes sure that everything is where I need it no matter where I am.

Cons: Not found anything yet that I do not like its so simple.

Jesica C.

owner

Veterinary, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 15, 2023

"lifesaver"

Pros: everything is on my phone needs to be in cloud and backed up

Cons: Could offer more storage for the free users

David L.

Tutor

Higher Education, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

December 3, 2021

"Cloud Storage is an effective way to storage images and videos on a apple device"

Overall: Overall, icloud does a great job at backing up my important and not so important files up. It's not unlimited nor free though.

Pros: I love how icloud automatically backs all of my files ranging from photos to videos and documents up. This is very fast and there is no need to decide which file I will save or where I will store it.

Cons: The only shortcoming to icloud is that it is not an infinite amount of storage. I hate how I have to pay money once the free 5 GB (which isn't much) runs out and i have to pay $1 a month just to store 50 gb worth of stuff.

Dominik S.

developer

Automotive, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 22, 2022

"always in use"

Overall: in use every day and I would not want to do without it

Pros: Compatibility of files with various devices always and everywhere. Works also on Windows

Cons: a button to synchronize now would be good

sevda U.

business consultancy

Management Consulting, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 7, 2023

"iCloud saves life. very useful."

Overall: very useful.

Pros: it is great that I can save all my data and can reach it anytime from anywhere.

Cons: sometimes it is slow depending on the document's size.

Mia H.

Marketing Manager

Marketing and Advertising, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 11, 2023

"iCloud is a security blanket for my data and storage!"

Overall: Amazing!

Pros: I love that I don't have to worry about where all my photos and data is stored

Cons: Accessing the cloud when I change devices can be difficult

Emyle B.

Store manager

Food & Beverages, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 23, 2021

"iCloud -MOST EFFECTIVE"

Pros: iCloud has never failed me, when it comes to storing and easy transfer of all files

Cons: No complaints. The software works across many forms of technology and easily accessible

Stephanie B.

Inbound expert

Retail, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 20, 2022

"Easily accessible data management tool "

Pros: The software makes data able to updated from any device instantly which allows for up to date information.

Cons: I wish the software allowed for yearly billing versus monthly.

Verified Reviewer

Professor

Higher Education, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 18, 2022

"Keep your information safe and accessible!"

Overall: Won't ever go back to storing important information on a laptop hard drive or even an external hard drive. All it would take is a fire, flood or theft to lose information stored locally. It just makes sense to store your important information on iCloud.

Pros: Can access stored documents and photos from any computer or mobile device.Extra paid storage is super cheap!Easy to use.You can back up your entire iPhone.Never worry about losing information again!

Cons: No disadvantages that I can think of. I think there are some features I haven't tried yet.

Hugo S.

Owner

Hospitality, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 21, 2021

"All in one location"

Pros: - integration between iOS, iPadOS and macOS - sync on all devices - encripted keychain accross devices - family setup option

Cons: - price - integration with other platforms

Soleil S.

Training Coordinator

Hospital & Health Care, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

February 5, 2022

"Great Backup"

Pros: I had a laptop crash and thought I lost many documents, but thankfully everything I needed was saved in iCloud!

Cons: I feel like the storage meets its capacity very quickly.

Gianni P.

Administrator

E-Learning, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 22, 2022

"Great storage solution"

Overall: Cloud is very useful for managing the space of any files

Pros: The wide range of storage options for any files

Cons: There is nothing to improve, everything is perfect

Verified Reviewer

Student

Education Management, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Features

5.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

October 29, 2023

"Storing on iCloud"

Pros: iCloud provides users with storage space to do their data storage, device backup, photos and videos sharing, and Find My iPhone amongst other cool features that they offer!

Cons: Very Limited free space, which is usually just around 5GB. It is way to limited for someone who uses multiple devices!

Pedro D.

Product Eng

Automotive, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 23, 2023

"Segurança "

Pros: A facilidade de implementação e a sincronização entre os vários equipamentos Apple.

Cons: O armazenamento grátis deveria ter mais funções grátis.

Natalia I.

Owner

Accounting, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 23, 2022

"I use it every day, I'm very satisfied"

Overall: I use it every day, I'm very satisfied

Pros: simple and convenient, even my children understand how it works

Cons: I like everything, my children like everything

Sharem S.

Virtual Assistant

Writing and Editing, Self-employed

Used the software for: I used a free trial

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 22, 2023

"Game changer for document experiences"

Overall: As a General Virtual Assistant, I have documents and reports intended for my clients that need to be secured and transferrable anytime, and iCloud helps me solve that problem. I do not worry about my data because iCloud is very secure. It is easy, fast, and smooth to operate. It increases my productivity significantly, I couldn't recommend it more.

Pros: What I like about iCloud is its ability to store data with enough security like encryption to protect your personal files, reports and documents. I like how fast and easy to use this app. It definitely saves you time and energy because of smooth functionality of iCloud.

Cons: I have no complaints. My experience overall has been fanatic and the team of iCloud has been very supportive. It has been an absolute game changer and incredibly powerful with a wide range of features you can use to leverage your experience with iCloud.

Maria K.

Account specialist

Staffing and Recruiting, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 21, 2022

"Great product!"

Pros: I love the ease of use for this, as well as data integrity, and keeping everything secure.

Cons: There is nothing that I don't like about this.

Karin L.

Hr

Oil & Energy, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 24, 2022

"Must have software when using apple products"

Overall: Im very happy customer

Pros: Switching from one phone to another is so much easier because of icloud. Best thing ever

Cons: Notifications about how you use your storage would be handy

Montanna W.

Owner

Banking, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 21, 2022

"Great platform"

Pros: iCloud is very user friendly and has so many different features to support use for just about anything

Cons: We've yet to find anything about iCloud that does not help us

David D.

Healthcare specialist

Military, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 25, 2020

"iCloud review"

Overall: Being able to share and have the same data on multiple devices has proven very beneficial and extremely convenient. Set up of iCloud can be a hassle but once it is done, it is very easy to use.

Pros: The ability to access iCloud on multiple devices is great. Once I learned how to upload data to the cloud it was very ease to do and teach others. Customer service was great to learn icloud

Cons: At first cloud was very confusing to try to learn on my own. There is barely any free space to upload data before you have to pay for more space which is unfortunate.

Verified Reviewer

Analista de Compras

Business Supplies and Equipment, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 22, 2021

"Avaliação Icloud"

Overall: I use Icloud to store my files in the cloud. It's very easy and very intuitive.

Pros: I like Icloud because it integrates all IOS services.

Cons: There's nothing about this tool that I don't like.

Navdeep K.

Insurance Advisor

Insurance, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 25, 2023

"Product Review"

Pros: Feasibility, convenience and storage, I love this for storage, it makes my life easy.

Cons: I do not come across any cons for this software

Alysia G.

Secretary

Real Estate, 1-10 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

4.0

Features

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 10, 2022

"I cloud "

Pros: It makes it easy to back my documents up. I can ease storage on my phone by linking and backing it to my i cloud which allows me to do more without fear of having to delete things.

Cons: It was hard to use at first. Took a few weeks tinkering to figure everything out.

Switched From: Google Cloud

Reasons for Switching to iCloud: It made me pay for more storage and backed up stuff without me allowing it.

Jason A.

Owner

Retail, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 1, 2022

"A must for storing data in the cloud"

Pros: Very easy to use and setup. Keeps my phone from getting bogged down with data/storage.

Cons: The only negative - on phones you get constant alerts and reminder messages

Dina I.

Ops Manager

Food & Beverages, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

February 24, 2023

"iCloud review"

Pros: Allows users to store information like music, documents , photos easily

Cons: The fact that you have to pay for extra storage every month

Thomas P.

Web Developer

Computer Software, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 24, 2022

"A good cloud service"

Pros: iCloud integrates well on Apple devices and includes a lot of features

Cons: iCloud is useless without Apple devices, using this product is locking us in their ecosystem

Magda U.

manager

E-Learning, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 12, 2021

"Nice innate file sharing system from Apple"

Pros: It comes with any Apple product for free. Is very intuitive to use.

Cons: Sometimes it is hard to control what data is uploading and being stored in your iCloud account.

Alex S.

Growth Exec

Financial Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 21, 2023

"Quality product to securely and easily save and share files "

Pros: Super easy to use and to integrate with. Also the application is cheap and works well.

Cons: Slow customer service at times when needed

Rebeca H.

Personal Assistant

Professional Training & Coaching, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 15, 2022

"Excellent software to save your files"

Pros: I like that i can upload files from my phone and easily check how much space of memory i have left

Cons: It is not compatible with android but it is not a dealbreaker

Kayleigh R.

School Psychologist

Education Management, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 1, 2023

"Wonderful for storage of files "

Pros: I like that this software automatically uploads and saves your files.

Cons: There is not anything that I do not like about this software.

Abby S.

Owner

Retail, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 8, 2022

"Very efficient!"

Pros: The software is so smooth and I love how I can have everything in one place and manage everything at once.

Cons: It can be slow sometimes and not load your stuff.

Alessandro M.

Studente universitario

Leisure, Travel & Tourism, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 8, 2023

"Un Cloud molto efficiente"

Pros: Attualmente ho un iPhone e di conseguenza Icloud. Lo uso sempre per archiviare qualunque tipo di file abbia sul dispositivo permettendo di avere una sincronizzazione su pc in tempo reale altrettanto efficiente

Cons: Considerando il costo già di un iPhone, sarebbe stato a mio avviso più corretto mettere Icloud a disposizione dell’utente gratis senza chiedere ulteriori aggiunte mensili per ampliare quei soli 5 giga disponibili di archiviazione

Unathi V.

Sales Admin Manager

Food Production, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 31, 2022

"icloud"

Overall: this software works for me

Pros: it's easily obtainable, user friendly and reliable

Cons: it's easily obtainable and manageable, price not really bad

Marie A.

Key acountmanager

Airlines/Aviation, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

3.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 13, 2022

"iCloud got but not great"

Overall: It is a good program but i would wish for easier manager of photos

Pros: easy auto-save, update. I do not need to worry about savning

Cons: Hard to access and manage photos from mobile

Reasons for Choosing iCloud: no

Andie T.

Social Media Manager & Marketing

Consumer Goods, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 17, 2023

"Great for easy access across devices"

Pros: I like that this allows you to share data and storage across devices.

Cons: Storage is taken up easily by devices and fills up quickly

Amanda L.

owner

Farming, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 12, 2022

"All my docs and photos are easily assessable "

Overall: I have access to my photos from anywhere so can update my website and social media easily.

Pros: I put in the cloud stays there. No worries

Cons: They don’t have a search feature for photos.

Hajime A.

postdoc

Research, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 21, 2022

"Essential storage for iPhone users"

Pros: It enables you to increase the iCloud storage in a very simple way on your iPhones.

Cons: It is very confusing for me to sync my music data in iPhone using iCloud.

Eren Y.

İnformation Technologies

Sports, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 10, 2021

"I liked İCloud so much"

Overall: I highly recommend it for anyone who cares about security.

Pros: iCloud is a safe and beautiful system...

Cons: It's a hassle when you forget the security password, but I can understand

Carlos L.

Coordinador

Information Technology and Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 30, 2022

"Icloud es lo mejor"

Pros: Facil acceso Facilidad en espacio Acceso en movil

Cons: No tengo nada que mencionar en sentido contrario contra esto, esto es lo mejor.

Scott S.

SALES MANAGER

Automotive, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 3, 2022

"I Cloud "

Overall: Icloud is easy to use and already on your iphone

Pros: very easy to use, its already on the iphone

Cons: you cant share your cloud with other peoples cloud

Reasons for Choosing iCloud: already on my phone

Nirvair S.

President

Transportation/Trucking/Railroad, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 5, 2022

"Great Cloud service by apple"

Pros: - Easy to make account and use - Full secured account -Easy back up available

Cons: - Need to pay to buy out more space for backup.

Amanda G.

Owner

Health, Wellness and Fitness, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 15, 2024

"Document Storage and Management "

Pros: Easy to use and access from iOS devices

Cons: Format changes when sharing with non iOS devices

Robert H.

Executive Director

Non-Profit Organization Management, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 19, 2023

"iCloud 9"

Pros: Loved the ability to protect our documents and ease of access to them anywhere

Cons: We couldn’t find anything bad to say about it

Harshal K.

CEO

Accounting, 11-50 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

October 30, 2022

"Great for iOS users only"

Overall: Overall, I liked iCloud mainly because it backs up the photos really well. You don't have to delete the photos to make space. Small thumbnails are always there in photo library.

Pros: For iPhone users, iCloud is the best option to backup the device files and photos. Works great when you have iPad and Mac (which I have). Recently updated iCLoud+ offers many more features like email hiding.

Cons: It doesn't play well with Android and Windows. So, you are stuck with Apple devices.

Salika J.

freelancer

Internet, Self-employed

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

November 27, 2021

""iCloud is best data back up app""

Overall: I used it for more than six year, I enjoy it, but due to space issues after some time of my use all of my data is not backing up to iCloud, it is irritating for me.

Pros: Stores all of your data i.e., Photos Files Passwords Contacts Mails Calendar Data back up easily when you open it on another device Provides Free storage upto some extent Deleting pictures on iCloud does not remove it from Google Photos

Cons: Minimum storage capacity Premium membership Additional costs Internet connection availability

Wesley L.

Install Technician

Construction, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 7, 2022

"Best Cost Free/Inexpensive Cloud Platform"

Overall: iCloud is a great platform for practically any file management needs. And if you have a lot digital files that needs to be managed, Storage upgrade option is on an expensive solution.

Pros: Ease of Use Amount of Storage for the cost Multiple app integrations

Cons: That it’s Apple Set an iPhone user trying to android is going to have a much harder time accessing

Nathaly F.

Motorista

Internet, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 9, 2023

"Meu uso no icloud"

Overall: A sincronizaçao me ajuda muito

Pros: A segurança e a questao da sincronizaçao

Cons: Até hoje nao senti falta de algo a mais

Reasons for Switching to iCloud: Comprei um iphone

pankaj K.

Developer

Education Management, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 24, 2023

"upload everything on cloud "

Pros: we can upload any file over iclond and can access anywhere with just login .

Cons: storage need to buy which is very costly .

Tanirah C.

Shift supervisor

Food & Beverages, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

July 29, 2022

"iCloud sync RW"

Pros: I love that the iCloud keeps everything important in the cloud

Cons: The data sometimes glitches when around low internet users

Tara P.

Staff Asst

Higher Education, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 23, 2022

"Always running out of space"

Pros: Everything automatically goes to the cloud and it's so easy.

Cons: It is always filling up. I usually have to move large items.

kelly S.

inspector

Automotive, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 22, 2023

"kellys icloud reveiw"

Pros: it is easy to use and can be access any where that you happen to be

Cons: none i really found that I liked everything about it

Eunice A.

Team Leader

Telecommunications, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 1, 2023

"iCloud review"

Overall: Bakup and access all your documents easily

Pros: With iCloud drive, you can backup and access all your documents on your iPhone, or iPad.You're able to open and edit documents using the compartible applications on your iOS devices.

Cons: There's nothing negative i have with this application.

Verified Reviewer

Coordinator

Religious Institutions, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

May 26, 2022

"Review for ICloud"

Pros: I also use this feature for calendar invitations. Very useful

Cons: I honestly can not think of a least feature at the moment

El mehdi Z.

Passenger service agent

Airlines/Aviation, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 7, 2022

"Speed on spot"

Overall: I can use my account from multiple devices

Pros: Keep all you data and documents up to date

Cons: I think 5GB as storage not enough nowadays

Verified Reviewer

Director of Testing

Higher Education, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 1, 2022

"Great storage solution"

Pros: Very reliable and inexpensive way to store files and photos in the cloud

Cons: I have been a iCloud user for many years and have not run into any issues

Alex P.

Designer

Design, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

November 23, 2021

"Reliable and easy to use"

Pros: Reliable, responsive, easy to use, pricing is good

Cons: UI needs improvements and features could use some expansion. Photo management could be much improved

Brandon S.

Cook

Food & Beverages, 10,001+ employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

2.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

4/10

Reviewer Source

Source: Capterra

March 2, 2023

"Reviewing icloud "

Pros: Fairly easy to use, great picture,good camera

Cons: When my phone broke and I got a new one I was unable to to get back into my icloud account when I called customer service I was told I was permanently locked out of my account I lost everything I had saved on my phone I ha for years

Josué N.

CEO

Computer Software, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 16, 2023

"Excellent outil pour le stockage de données avec sécurité à 100%"

Overall: Un très bon logiciel de stockage de données 100% sécurisé que j'utilise toutes les semaines pour stocker les photos, vidéos et documents. J'aime trop le niveau de sécurité qu'il offre même en cas de perte de téléphone ou ordinateur nos données sont tellement sécurisé que personne peut avoir accès.

Pros: -la sécurité-la faciliter d'utilisation-plusieurs fonctionnalités supplémentaires en dehors du stockage sécurisé.

Cons: Bon pour être véridique jusqu'aujourd'hui je n'ai pas encore trouvé un point faible qui peut me pousser à l'abandonner.

Diane P.

Medical assistant

Hospital & Health Care, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 4, 2021

"Excellent backup & storage "

Overall: It’s great for keeping all your info so you don’t lose anything

Pros: Very user friendly keeps all your info in one place

Cons: There is nothing bad I can say about this app

Elaine E.

Kiln and Energy Plant Supervisor

Paper & Forest Products, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 3, 2022

"icloud for the win! "

Pros: Love the extra storage of the cloud and how with the click of a button, I have access to all my stuff.

Cons: Can't think of anything so far. Good app.

Bailey T.

Mom

Online Media, 1-10 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

5.0

Customer Service

1.0

Features

5.0

Value for Money

1.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

February 10, 2022

"Icloud"

Pros: The look of the interface. Its very simple & easy to use

Cons: My least favorite thing about iCloud is the shitty storage. 5gb? Not enough

Anne R.

Manager

Apparel & Fashion, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 8, 2023

"Great and reliable for data storage and backup. "

Overall: Great and satisfactory. Very important.

Pros: You can easily access all your stored data.

Cons: I can't access it with my android devices.

Bradley M.

cashier

Retail, 10,001+ employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 19, 2023

"Perfect for Small scale applications"

Pros: I love the quick and responsive uploads and access between devices logged in

Cons: It falls victim to the normal apple issues of having to pay for seemingly basic features, even if it isnt all that expensive, i ran out of space to store things within a few months of owning my phone

Sergey I.

Owner

Construction, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 9, 2022

"My favorite Cloud"

Overall: Perfect

Pros: A simple and convenient program for everyone, even for children I love iCloud , I use iCloud every day for MAC

Krystle B.

Nome

Entertainment, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 2, 2022

"Safe"

Pros: I feel it keeps my information a lot safer than other companies. It’s easy to sync up. Easy to use.

Cons: I didn’t really have anything bad to say.

Brittany T.

BDR

Computer Software, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Features

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

January 11, 2023

"iCloud review"

Pros: I like that I am able to use the cloud to store things

Cons: I dislike the cost of this software and difficulty to access

Tim S.

Realtor

Real Estate, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 4, 2021

"Review "

Pros: I use icloud everyday so easy to send and transfer files,photos, and whatever else is need

Cons: Literally no cons I can say i use it all the time

Brenden S.

Streamer

Entertainment, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 25, 2022

"Best Service "

Pros: Everything that has to do with file saving

Cons: There’s not really one thing that I could change about a ICloud server

Destini F.

None

Apparel & Fashion, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

June 24, 2022

"Great storage app"

Pros: Fast easy and simple for all these years of Apple and iCloud

Cons: Nothing this IStorage application is great for all

Verified Reviewer

Lawyer- marketing student

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

March 7, 2022

"Excellent storage service "

Pros: It is easy to use and the interface is really modern like every apple product

Cons: Not cons , maybe I would like to see a preview of the files

Charlotte W.

Senior Product Manager

Retail, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

May 14, 2022

"Easy to use"

Pros: Easy access, easy to use, quick synchronisation

Cons: There is No unlimited storage, upgrade could have been easier

Sahil A.

Junior Frontend Developer

Computer Software, 1-10 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 6, 2023

"Obvious choice for document management in the apple ecosystem."

Overall: Icloud is definitely the choice in the apple ecosystem and it is reliable also but the student and personal plans need to be made even more affordable. The encryption and data security is just great!!

Pros: The document storage and document management is good. The access and controls are also good. The data privacy and security is also quite reliable compare to other options and so is the encryption too. Real time synchronization is also fantastic.

Cons: The search filter can be even more improvised along with more customization option being made available for personal choice. Also it is little pricy. More personal and student plans need to be more affordable.

Kobei T.

Head designer

Apparel & Fashion, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 11, 2022

"iCloud review "

Pros: I like that you can buy more internal storage if needed

Cons: I wish the price for the storage wasn’t so expensive

amr E.

Accountant

Accounting, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

2.0

Customer Service

5.0

Features

3.0

Value for Money

1.0

Likelihood to Recommend

4/10

Reviewer Source

Source: Capterra

August 30, 2021

"It's not bad"

Overall: It's OK in safety but capacity is low

Pros: Theme is most thing I like it in this web no thing else

Cons: Capacity is low I feel it's hardest mor then any app

Nicholas O.

photographer

Photography, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 6, 2022

"File management "

Overall: Simplicity

Pros: Ease of use. When you devices are sync’d you can access everything you need

Cons: Can be rather expensive the more storage you need :(

David K.

RRT

Hospital & Health Care, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 7, 2021

"Great Cloud Based Storage"

Pros: Easy to use cloud based software that includes access to all iCloud software.

Cons: Limited storage unless you want to pay for iCloud storage.

gabriela alejandra V.

analista

Building Materials, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 8, 2024

"icloud info sobre utilidades y servicios"

Overall: muy buena experiencia siempre que lo utilizo

Pros: la seguridad y practicidad para almacenar y rescatar información personal

Cons: bajar fotos en cantidad a la Pc , tarda un poco, se suele tildar , hay que ir día por día , o de a pocas imágenes, o no lo se usar en todas sus modalidades

Chad K.

Landscape Designer

Design, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 12, 2022

"iCloud Review"

Pros: How it automatically backs up my phone storage.

Cons: I'm not really sure how to use it. My iPad has to be manually backed up which is annoying.

Belen S.

Owner

Animation, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

3.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

July 8, 2021

"Best and only option for iphone"

Pros: I have all my apple products on icloud and it is the best and only option to have everything sincronized and backed up. If you change tour phone, in minutes you’ll have your new phone with everything your old one had.

Cons: It is not that easy to use and manage files on the desktop verion.

Ifeanyi A.

IT Manager

Hospitality, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 1, 2022

"Great Storage"

Pros: I love the fact that the software integrates several systems together and shares resources within the integrated devices. Devices with same icloud ID can be used to access any file on devices without having to need the physical device.

Cons: Some privacy are compromised by this software.

Karen B.

Teacher

Education Management, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 29, 2021

"iCloud Storage"

Pros: I like that this backsup my phone and all things that I dont want lost.

Cons: I do wish there was more storage space and that it cost less.

Nick A.

Hair Stylist

Apparel & Fashion, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 10, 2022

"iCloud is reliable and easy!"

Overall: Great!

Pros: I love the security of Apple encryption and the seamless functionality.

Cons: It would be great if it was free but of course it’s not.

Przemysław R.

Lead IT Administrator

Information Technology and Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 4, 2023

"Best cloud for private use"

Pros: Many functions, cheap, very easy to setup and use.

Cons: Nothing, everything is great. I couldn't find any cons.

Brandon M.

Owner

Food & Beverages, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 5, 2020

"Very pleased"

Pros: When I snap a photo or add a new contact to my phone it automatically uploads to iCloud.

Cons: There is only so much free iCloud space.

Monica F.

Educatrice

Higher Education, 5,001-10,000 employees

Used the software for: Less than 6 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 9, 2023

"Essenziale Cloud"

Pros: Ho un Ipad e lo utilizzo per salvare su memoria virtuale qualunque mio file. Buona anche la sincronizzazione che mi permette velocemente di accedere a questi files da ogni dispositivo

Cons: Amplierei lo spazio gratuito disponibile in quanto 5 giga li reputo pochi

Switched From: Google Drive

Reasons for Switching to iCloud: Sono passata da android ad ios

Mithat E.

Civil Engineer

Civil Engineering, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

December 30, 2021

" large storage space"

Pros: easy-to-use backup program. Especially the photos are now available

Cons: It is easier to back up to hard disk because of its high price.

Verified Reviewer

Trainer

Computer & Network Security, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

October 15, 2020

"Very good storage!"

Pros: I'm able to migrate users information to another device in a matter of minutes.

Cons: Not much of cons, but I don't really like the price.

Verified Reviewer

Technology Specialist

Education Management, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 9, 2021

"Storing and managing large amounts of data on Apple products"

Pros: iCloud works seamlessly in the Apple environment, making not only data storage easy but also enabling device management. If your organization uses macbooks for company employees, iCloud is probably the best cloud solution because of how well it works on Apple devices. This does not mean that you cannot use the service on windows however since iClouds is available on other operating systems.

Cons: It is a little more expensive than other cloud storages on the market.

Susan I.

IT Director

Legal Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 17, 2022

"iCloud ease of use"

Pros: Its automatic--Accessible from ANY device

Cons: I believe they can allow more management from the cloud itself

Youmna E.

Operations specialist

Airlines/Aviation, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

4/10

Reviewer Source

Source: Capterra

March 4, 2023

"Importance of icloud"

Pros: Icloud data will not be lost , can't be hacked

Cons: Paying for icloud + charges , you need alot of storage

Abdulrahman S.

Partner

Facilities Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 21, 2022

"iCloud "

Pros: easy and comfortable, I use it since 10 years ago.

Cons: Ease of use and access to the required information

Verified Reviewer

Arquitecta

Architecture & Planning, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 29, 2021

"iCloud respaldo instantaneo"

Overall: Uso iCloud hace mas de 5 años y ha salvado en varias ocasiones mi información personal ante eventos desafortunados, he respaldado efectivamente toda mi información y la información necesaria para contactar a clientes, lo recomiendo bastante.

Pros: Lo que mas me gusta es que proporciona un respaldo instantáneo de toda la información en tu iPhone, contactos, fotos, notas, correo, etc. Además proporciona una nube de información donde puedes almacenar distintos tipos de archivos. Lo recomiendo bastante sobre todo a la hora de respaldar contactos o información laboral que resulta indispensable.

Cons: Lo que menos me gusta es que para entrar desde la web tiene un sistema de seguridad mediante un código que se envía a tu teléfono que te dificulta bastante la recuperación de la información si es que sufres un robo o lo pierdes, deberían proporcionar métodos alternativos de acceso.

Omar K.

Digital Leader

Insurance, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

2.0

Value for Money

2.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 3, 2020

"Great product but a little pricy"

Overall: Great experience

Pros: The ease of implementation for photo syncing, notes and contacts

Cons: The price is way to much plus there is a few tiers

Arhat K.

CTC

Computer Software, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 23, 2023

"Great value for reasonable expense"

Pros: Good customer support with highly skilled staff.

Cons: Expensive and limited growth in terms of storage.

austin G.

woodworker

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 11, 2022

"iCloud review"

Pros: it's easy, it is just like texting on your phone

Cons: Saving text messages does not happen when you log into iCloud on your computer.

Arreybesong V.

Accountant

Accounting, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 19, 2023

"icloud review"

Pros: I like everything about the icloud storage

Cons: I Don't hate anything about the icloud storage system

Dan C.

Manager

Automotive, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 14, 2022

"Industry Standard"

Pros: Easy to use, mostly set and forget, no hassle.

Cons: The constant reminders when it's full can be irritating, but that's an easy fix.

Liezl L.

Accountant

Accounting, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 12, 2021

"Best Storage App"

Pros: Prices are very reasonable for a lot of storage space. Very essential app.

Cons: There is nothing that I don't like about the app.

Zakaria B.

computer engineering

Computer Hardware, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 13, 2022

"why is icloud trusted by anyone?"

Overall: overall i would say that icloud is great and we shoud be thankfull to apple about it .

Pros: im using icloud for a very long time,i really love it to be honest.it is highly secured to backup your stuff,i have many pictures and important documents there and everytime i want it i found it,you can use it anytime and on any apple devices,The more thing that i liked,you can secure your device with it and no one can have the access to it,so thats a really good thing.more than that you can track your phone and controle it anytime.

Cons: to be honest i didn't find something bad on icloud and i would say over my experience that icloud is perfect.

Nida N.

Associate

Financial Services, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 13, 2022

"Storage"

Pros: I like that it stores my important documents and pictures

Cons: There's not enough "free storage space" and fills up extremely fast

Katsiaryna K.

teaching asistant

Medical Practice, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

February 5, 2022

"Good service"

Overall: I use the app because I have an Apple product.

Pros: Easy to use and high application reliability. All iPhone owners can't do without an icloud account. In the application it is good that everything is stored and synchronized in one place. Also it's great that there is a convenient setting.

Cons: For me, the big minus is that 5 GB is quickly taken up and some files cannot be deleted normally. Too expensive to buy memory. An inexperienced user will have to get used to the application.

Lucas P.

marketing

Computer Software, 11-50 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 24, 2021

"Safety and efficiency with a modern look"

Overall: I have a perfect management of my files safely and quickly. Best of all is being able to create hidden folders and make sure only I have access.

Pros: Its main points are the security of stored files, without any risk of being stolen by third parties. The speed of the system is impressive and how it works efficiently, avoiding stress when using the device

Cons: So far I have nothing to complain about. I didn't face any problem or had something unforeseen with icloud.

Verified Reviewer

Business Manager

Management Consulting, 1-10 employees

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

5.0

Features

2.0

Value for Money

1.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

December 21, 2021

"Not a nescessary feature "

Pros: Good when transferring devices to maintain contacts.

Cons: I wish it would stop reminding me to upgrade incessantly

Brock B.

IT Manager

Electrical/Electronic Manufacturing, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 25, 2022

"Perfect software package"

Pros: ease of use and how it seamlessly works with all apple devices.

Cons: there are no issues I have experienced using this software.

Luisa G.

BDR

Information Technology and Services, 51-200 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 4, 2023

"Best cloud ever"

Pros: It's super use to have combined access between devices.It doesn't crash when there's a lot of people using it at the same time.We can update documents while they are stored at the cloud and it will update at the same time.Very user-friendly.

Cons: The only thing I like the least is the fact that it always need internet connection and that's a limitation when we need to work during a trip, for example.

Pat J.

Coach

Education Management, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

2.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 21, 2021

"icloud review"

Overall: for apple user very smooth and effortless

Pros: smooth integration with the apple ecosystem

Cons: outside of apple ecosystem not well developped

Bri F.

Assistant Manager

Medical Practice, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 10, 2023

"iCloud review"

Pros: how compatible it is with all my apple products

Cons: how i have to pay for extra storage monthly

Kelemen J.

Email marketing

Financial Services, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 11, 2024

"Best software app for paying music "

Overall: The overall experience is that not that hard to use and it is really good for everyday usage

Pros: It is simple and easy to use I really like

Cons: The best thing I really like about icloud is that it is really simple and not complicated app

Olga C.

VP

Civic & Social Organization, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 23, 2020

"Good iCloud"

Overall: It good to have the extra when you needed and easily accessible on the go

Pros: It is easy to use, can share your videos and photos on all Apple devices, reliable, secure, encrypted

Cons: I don't like to pay for extra storage while I am paying more for the devices with more memory and then every month

Epiphane M.

Coaching

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 1, 2023

"Mon analyse "

Overall: Bien

Pros: La protection et la sécurité qu'elle offre

Cons: Les bugs dont très souvent répétés à revoir

Verified Reviewer

Chief Executive Officer & Founder

Internet, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: GetApp

October 12, 2016

"Great product for backups"

Overall: I use iCloud to backup all my files on my Apple devices. Incredibly seamless to use. Great platform, makes the file transfer process very easy for new users.

Pros: King of digital cloud backups

Cons: Minimum storage is too low

Sherry R.

Server

Food & Beverages, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

1.0

Customer Service

5.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

January 25, 2022

"iCloud usage "

Overall: I give it atleast three stars

Pros: I enjoy using iCloud for the most part.

Cons: I think the storage could be bigger.

Corey F.

Owner

Financial Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 8, 2023

"Icloud review"

Pros: Relatively easy to use across apple products.

Cons: Storage always seems to never be enough.

Verified Reviewer

Self Employed

Animation, Self-employed

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

1.0

Customer Service

1.0

Features

2.0

Value for Money

1.0

Likelihood to Recommend

1/10

Reviewer Source

Source: Capterra

May 4, 2021

"There are better services for less"

Overall: I don't mind paying the base fee for base to protect the data stored on my phone, but I wouldn't use it for anything more than that. I prefer other cloud storage services to iCloud when it comes to business and sharing with friends.

Pros: iCloud automatically syncs and stores my e-mail, music, images, documents, etc from my iphone, which is especially handy when I break or loose my phone.

Cons: It's hard to open on desktop without having an apple device handy to verify my account. File organization and management is difficult to use and not user friendly.

Moses L.

Team Leader

Telecommunications, 10,001+ employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 14, 2023

"iCloud review"

Overall: Backup and storage of files.

Pros: iCloud can be used to securely backup your files on phone or tablet, these can be accessed anytime even if you lose the device.

Cons: You need internet and data to back files so it might be unusable without a connection.

Kevin S.

Customer Service

Consumer Goods, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 2, 2021

"How´s iCloud"

Pros: iCloud is one of the most efficent system to save your data

Cons: Is only available on Apple products but is great

Jan S.

Back office Specialist

Banking, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 1, 2023

" iCloud usage from the user's perspective"

Overall: I am a very satisfied user. I like having my memories stored in iCloud.

Pros: Thanks to the use of iCloud, the customer can buy a device with a smaller capacity, which he can save on.

Cons: Big disadvantage of iCloud is that it is only supported on Apple devices.

Emmanuel C.

Computer engineer

Computer Software, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 18, 2021

"I am a satisfied user. "

Overall: It has kept contacts that I would never want to lose and all business emails which I can just back up.

Pros: It gives you less stress and less work after switching between iPhones no need to start writing down your contacts or memorizing chats the iCloud backs up all the information such that you retrieve all data. 100% back up I love it.

Cons: I don't hate anything so far but when you forget your login details it renders the iPhone useless. So always keep your login. Details safe.

Ron H.

Founder/CEO

Non-Profit Organization Management, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 29, 2022

"iCloud the best for Apple computers"

Overall: My overall experiance is good. I like the peace of mind that my data is backed up and if I have a dive crash or computer go down it is backed up to iCloud.

Pros: I like the fact that you can configure the application to back up as much or as little data you want. The operation and access is easy and I feel the data is safe in the cloud.

Cons: Sometime it takes little time to access the dats. the reason may be the internet speed.

Reasons for Switching to iCloud: The hard drive started failing.

Carlos Jose A.

Automation

Industrial Automation, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 3, 2022

"iCloud"

Overall: Information in hand

Pros: Price, friendly, secure, personal, availability,

Cons: Nothing yet, everything have been smooth

Chezaree B.

Blogger

Writing and Editing, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 10, 2022

"User"

Pros: It helps me organize. It makes me feel accomplished

Cons: I don't have any issues with it. It's almost perfect

Vadym K.

CEO

Wholesale, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 25, 2023

"Great alternative for the other cloud storages "

Overall: My 3+ year experience in using iCloud is rather good, I feel that it works and solves my private and professional problems in storing data

Pros: It's fantastic that iCloud is perfectly synchronized with my Apple devices, 100% seamless, easy and intuitive.

Cons: Cross-Platform Support: While iCloud has improved its compatibility with non-Apple devices over the years, it'd great to have better integration and support for other platforms.Transparent Backup and Sync: Enhancing the backup and sync process to provide more transparency and control over what's being backed up and synced, especially for app data, could be helpful.

Verified Reviewer

Team Lead

Consumer Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

March 17, 2022

"Both amazing for personal and professional use. "

Overall: Overall, if you are using any kind of iOS system carrier, you need to use Cloud. Life would be misarable without it. Having more storage really allows you to do more.

Pros: I use it as a storage for personal and professional use. It's not hard to use and the cost is quite good if you compare what you pay for what you get. You can easily upgrade and you have many options to choose from.

Cons: Volumes you decide to go for in terms of storage is not flexible. You either go for small or huge.

james y L.

m.d

Medical Devices, 1-10 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 30, 2023

"icloud "

Overall: its ever easy to use

Pros: that its easy to access and every affordable and it verifies when you sing into another devices to make sure its you

Cons: the lettering font should be bigger and a bit bolder

Verified Reviewer

None

Environmental Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

December 21, 2021

"Cool feature for Apple c"

Pros: Holds a lot of pictures easy to use great app as well

Cons: Perfect no bad I’ve been customer fe love Apple

Emily M.

Speech and Language Therapist

Hospital & Health Care, 501-1,000 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 1, 2023

"iCloud is great for storage, but is rather expensive!"

Pros: When uploading and storing items they remain in the same high resolution.

Cons: iCloud prices have just increased. I believe their pricing is quite steep. Additionally, iCloud can be slow to sinc.

Nick F.

Manager

Retail, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

July 13, 2020

"Easy "

Pros: Easy to use and to change settings and storage

Cons: A little pricy with not enough storage for your devices

Veronica V.

PhD student

Higher Education, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 31, 2022

"iCLoud to storage"

Pros: This app is very efficient to save data like photos.

Cons: First is expensive, but depend of the size files.

Darla B.

medical assistant

Medical Practice, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 2, 2021

"icloud"

Overall: it has wonderful

Pros: I use it to store important files and documents

Cons: everything has worked great no problems

Mohamad R.

Mohamad Raad

Civil Engineering, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 30, 2021

"icloud"

Pros: handy, good, safe and cheap way to store files

Cons: storage size is very limited and need to be increased.

Hugo S.

Engineer

Electrical/Electronic Manufacturing, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 30, 2020

"iCloud is a great software to store documents"

Pros: I like to store my documents, photos and music on iCloud.

Cons: Nothing, iCloud is great and nécessaire.

Corvell C.

Ceo

Broadcast Media, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 11, 2022

"It's ok for the free trial "

Pros: Icloud is cool I use it for my work phone that's about it

Cons: Eh it's pretty much a storage app.

Les J.

CEO

Real Estate, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 22, 2022

"Seemless"

Pros: Fully integrated into my other apple producs.

Cons: It is a great overall product. No complaints from me.

Natalie S.

Nail Artist

Consumer Services, Self-employed

Used the software for: 2+ years

Overall Rating
1.0

Ease of Use

1.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

June 20, 2023

"Do not recommend "

Overall: After all these years I still dont know how to access whats stored there or how to manage my storage, this should be made easy and its kind of pointless I you cant access whats stored there and dont have any idea where its stored exactly

Pros: If I knew how to access whats stored there and how to manage my storage, along with a warning before the storage gets full that would be ideal, but as I dont, I can't say I like anything about it

Cons: You get a message when your storage is full but no instructions on how to manage your storage, you only get a message to upgrade with the costs, I have no idea how to access whats in my cloud

Ray B.

Account Manager

Automotive, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 23, 2021

"GREAT FOR KEEPING YOU FILES SAFE AND ACCESSIBLE"

Overall: used to keep all photos and files

Pros: Very easy to use, and easy accessibility keeps your files neatly organized and if you ever have to retrieve them it's just a couple clicks and you're done.

Cons: have to pay for extra storage but overall not completely expensive

Khashayar F.

doctor

Hospital & Health Care, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 8, 2021

"Very easy to use and imperative tool for syncing and data management"

Pros: great features, user friendly, reliable at all times

Cons: no real negatives at this time come to mind

Cassandra H.

Owner

Hospitality, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 16, 2020

"iCloud is very Useful"

Pros: The iCloud Software is very easy and convenient to use.

Cons: I wish the iCloud did not cost so much.

Verified Reviewer

Web Developer

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
1.0

Ease of Use

2.0

Customer Service

3.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

February 9, 2021

"Awful solution for cloud storage"

Overall: It's terrible. Literally any other cloud storage solution is a better choice.

Pros: It lets you upload files, when it feels like it. It lets you download them again, when it feels like it. It only sometimes deletes your files randomly.

Cons: The interface is clunky and slow. There is no way to sync to a folder so you can just use your normal file system. The service goes down on a regular basis, eliminating access to your files. The service has not improved or changed in any noticeable way in the last 10 years.

Edivan S.

Junior Software Developer

Information Services, 201-500 employees

Used the software for: 6-12 months

Overall Rating
3.0

Ease of Use

2.0

Customer Service

2.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

March 29, 2023

"(i)Cloud is there but then disappears"

Overall: Non soddisfatto completamente

Pros: La possibilità di salvare i file multimediali del mio dispositivo mobile

Cons: Il piano personale gratuito offre pochi vantaggio soprattutto nella quantità di memoria

Carissa G.

Photographer

Online Media, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 4, 2021

"icloud is easy and convenient "

Pros: I like that all my Apple devices are sync together. It's easier to organize my documents and photos from my computer so I typically go there to move files and icloud helps bring them all together. Also texting documents from my computer is way easier.

Cons: Storage is sometimes low but since moving to the next tier of icloud storage I have been fine. I also condense down my photos and videos from my computer to keep the most important things

Yuriy P.

Software Engineer

Computer Software, 51-200 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 11, 2023

"Great Software for File Security"

Overall: All in all, I use this software more than a year and I am satisfied.

Pros: I use this software on my phone and it is great. I can easily rely on this software in case of security of my files.

Cons: I don't have any complaints about this software.

Ross S.

JMG Specialist

Education Management, 201-500 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

4.0

Features

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

October 27, 2020

"icloud"

Pros: iCloud makes it so that I can save memory on my phone

Cons: It has a limited amount of space for free.

Verified Reviewer

Real estate

Real Estate, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

October 16, 2021

"Nothings better than icloud"

Overall: Satisfied

Pros: Very secure software like none other released

Cons: Money wise just about everything costs .

Verified Reviewer

Owner

Financial Services, 1-10 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 19, 2023

"Very Helpful Cloud Service."

Overall: Overall, I am satisfied with iCloud.Will give 9 out of 10.

Pros: 1. Realtime storing & syncing of data across devices.2. Backup & restore facility of data is very effective.3. Data synchronisation works really well.4. Data storage and data management is so easy.5. Highly secured.

Cons: 1. Sometimes the syncing becomes slow.2. Monthly fees is high.3. Sometimes migration becomes a tough task.

Melanie P.

Teacher

E-Learning, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 30, 2023

"Dependable"

Pros: I really enjoy using this to share files with my colleagues and make sure my files are on different devices. No matter where I go, I can access all my files.

Cons: So far the only down side to this will be the pricing.

Courtney L.

Program Coordinator

Individual & Family Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 10, 2022

"Great product "

Pros: Super convenient and easy to use and store data

Cons: Issues with uploads, slow loading sometimes

Verified Reviewer

IT Sys Admin

Entertainment, 1,001-5,000 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Features

2.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

June 3, 2021

"Aging with very few features"

Overall: I have used Apple products for over two decades and was an early adopter of iCloud. Over the most recent years I have used their apps less and less and opted for Google Apps instead. Find my Iphone is still very useful.

Pros: Its great to be able to access data from your Apple devices online and Apple was one of the first to really pioneer cloud access for the consumer. Find my iPhone is also a lifesaver!

Cons: It seems like iCloud is just getting old with very few feature improvements or updates. The UI is stale and no one wants to use any of Apples office applications anyway since the stink. Really all I use if for now is find my iPhone and Photos.

Ashok Kumar D.

Functional Analyst

Information Technology and Services, 10,001+ employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 25, 2023

"Safest Data Storage App"

Pros: It is the best and safest Data storing Tool where we can access from anywhere with any ios device.Data sharing between our ios devices are very much easier with this.

Cons: Subscription can be given for all ios users

leighann P.

rsa

Retail, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 21, 2021

"iCloud review"

Pros: Storage amazing....... Camera even more amazing

Cons: Nothing bad about it it's just super secure

Verified Reviewer

RCM Account Manager

Hospital & Health Care, 501-1,000 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 27, 2022

"Fantastic, Secure and Worry Free Software"

Overall: Overall, super pleased with this product

Pros: The confidence in the encryption and security is a huge thing. I have a plethora of sensitve data that I need safe, readily available and stored virtually This software keeps my mind at ease while also giving me the ability to store and download my files easily

Cons: When on the road and I have bad internet connection, there is no way for me to access my files.

ali sinan K.

Front Office Manager

Hospitality, 11-50 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 15, 2022

"The most successful and secure cloud software in terms of price performance"

Pros: It is very simple to use and very practical and very safe. There are almost no vulnerabilities compared to Android software. The price is very cheap, 50 gb memory can be purchased for only 7 TL in Turkey. The most successful cloud application

Cons: The only bad feature of this application is that sometimes there is a decrease in photo quality when transferring photos.

Vicki S.

Practice Administrator

Health, Wellness and Fitness, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 14, 2022

"iCloud"

Pros: Having files available on multiple platforms

Cons: Files only being available on apple products

Pedro L.

It

Consumer Electronics, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 19, 2023

"Easy to use and good"

Pros: It is directly connected to the iphone so It is easy

Cons: I would like to have more functionalities

Switched From: Google Drive

Austin C.

Security Officer

Security and Investigations, 51-200 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 26, 2022

"ICloud User Review "

Pros: The fact that ICloud is a universal system meaning I can use it on a phone or a computer is pretty amazing. I use it everyday on my phone and it’s very simple to navigate.

Cons: There isn’t really anything I have ran into that has made me dislike using this software. I could say maybe to rate it uploads larger files but then again that’s a lot to upload at one time.

Verified Reviewer

Digital Marketing Associate

Information Technology and Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 14, 2022

"Safest way to store your files, data and more"

Pros: I've been using iCloud for over five years now and it's the best service ever. I like the fact that all the files are saved in a safe place and can be synced with another device quickly. I never have to worry about losing any files again. I can always access my files when I need them, no matter where I am!

Cons: I can access my iCloud data only on apple devices. It should have be accessible to windows and android devices too.

Giampiero V.

Engineer

Mechanical or Industrial Engineering, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

January 30, 2022

"good product but only for apple"

Pros: good integration with ios apple products

Cons: very bad integration with windows machine

Verified Reviewer

Engineer

Education Management, 51-200 employees

Used the software for: I used a free trial

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: GetApp

December 25, 2021

"Awesome product, could be cheaper"

Overall: Overall, iCloud has been a great help keeping my work and notes securely in the cloud, and ensures a seamless user experience among all my Apple products. It'd be awesome if it makes its product offering more affordable, or expand its functionalities at the same price.

Pros: I love how seamlessly integrated iCloud is to Apple. As an avid Apple user (I use MacBook, iPhone, and iPad), I like how iCloud provides an easy way to store all my data (from photos to phone contacts) in the cloud, such that I don't have to worry about losing them if my computer crashes.

Cons: I dislike how it's more expensive than other alternatives without more functionalities. Its competitors such as Google Drive offers more free storage and less expensive extra storage, while offering similar user experience.

Delvin A.

Web Developer

Information Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

March 13, 2023

"Icloud is hassle free!"

Overall: Well for specifically was a pleasant experience overall. I love playing around with new features and making my own discoveries on this amazing product. Loved it!

Pros: Icloud is my go to for getting my apple device up and running. It is seamless and memorable experience that I won't forget. It's functionality and affordability is un rivaled.

Cons: I think it could be more user friendly than it is now. I mean don't get me wrong I can use it just well but persons literally come to me all the time to set up their icloud account because they say it is too complicated. That's the only con I think of.

Yulu S.

Nurse

Hospital & Health Care, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 10, 2022

"Icloud is of help "

Overall: I am able to save my documents safely and secured and I’m able to get them whenever I need them

Pros: One thing I love about Icloud is I’m able to store my documents for a long term and even forever and I know where to find them just when I need them even when I switch phones, this is ver helpful

Cons: It’s a bit difficult for me to access my documents when I’m trying to get them on my other devices that do not run on iOS

German Liber L.

Freelancer/Graphic Designer/UX designer

Graphic Design, Self-employed

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

March 18, 2022

"It's really good if you're an Iphone user!"

Overall: The overall experience is really good. If you have Apple products, you have other options for storage, but iCloud is more than great. They could lower some prices, though.

Pros: If you're using a lot of Apple products, the synchronization is really great. I had a phone and an iMac, and using iCloud both for files and email was a good experience. The cloud has a keychain for a password, which is great, and also an autofill memory, like Google does. Privacy and Security features are more than good.

Cons: For the monthly price, the GBs they provide are not that great. Connecting from an Android device is a hassle.

Verified Reviewer

Radiology Research Trainee

Hospital & Health Care, 1,001-5,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

September 11, 2018

"Incredible integration - but too expensive"

Pros: If you are part of the apple ecosystem, there is no better way to sync everything between all of your devices.

Cons: As features are added to iOS, and more settings/info are stored in iCloud, they need to up the storage of each plan. They are far too expensive currently.

Vanessa B.

Community manager

Retail, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 27, 2023

"Simplicité et gain de temps"

Pros: Le plus ? L’optimisation du temps et la capacité à l’utiliser sur différents support pc / portable sans aucune perte

Cons: Le seul petit défaut serait le fait qu’on n’est pas d’accusé de réception des mails

Verified Reviewer

maneger

Insurance, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

December 17, 2020

"Apple products are very beautiful and used"

Pros: First of all, materials are very high quality in the products are also very useful software and subprograms

Cons: but unfortunately at least as high as my average earnings in my country

Reasons for Switching to iCloud: Like my grandparents because of high prices

Verified Reviewer

Digital Support Products Officer

Non-Profit Organization Management, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 1, 2022

"Perfect for cloud management of files and photos"

Pros: Once I set it up (which was very easy), I don't need to do anything at all. My files and photos are always accessible, no matter which device I use. It just works.

Cons: I really don't have any complaints...it really does just work.

Mark P.

IT Engineer

Environmental Services, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 30, 2023

"Great Storage to use"

Overall: So far all of our users are not complaining about using this storage so i can say that it is one of the very useful and productive tools in our office that we use.

Pros: We like the ease of use, easy to configure and easy to access. And the availability anywhere and anytime is one the key why we like to use it.

Cons: So far nothing to hate on this storage. Once you learn it, everything will be fine.

Krishna Vamsi N.

Tax Consultant

Accounting, 5,001-10,000 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

3.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

January 11, 2023

"iCloud is not inexpensive "

Overall: Not good

Pros: The quality is good, it is compatible with apple products, that is also a disadvantage.

Cons: It is complicated to use, not user friendly

Reasons for Switching to iCloud: Ease of use, Security, compatibility to all users

Vee S.

Student

Accounting, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

December 8, 2021

"iCloud usage "

Overall: Fairly good

Pros: When I’m low on space, I use my free 5GB to store data like pictures and videos. I also have the option to unload instead of deleting the app which saves the information of the app on cloud but also frees up space. It’s a great feature to have, and is super consumer friendly

Cons: Alot of times despite my information being saved ti iCloud due to unnamed glitches they have been delayed and can’t be restored

Diana L.

Real Estate Agent

Real Estate, 51-200 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

2.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

February 8, 2022

"Practical cloud storage if you use apple products"

Overall: I have three and four copy's of photos dating back 13 years, this makes for wasted cloud space and more mental tasks of deleting duplicates for me to never complete. I appreciate my photos being automatically saved but there has to be a better way to recognize duplicates and have the option of deleting the lesser quality ones or the exact same duplicates.

Pros: I love that my apple devices automatically download my photos to the cloud.

Cons: I cannot access my cloud content from my phone, It is not user friendly. There is probably a way to see my stuff but I have yet to figure it out on my own without help.

Reasons for Switching to iCloud: We liked the ease of automatic backup of our data.

Wendell J.

Owner/ SEO Specialist

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

2.0

Customer Service

3.0

Features

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

October 23, 2022

"I've used this software for years as a default but don't trust it past notes and photos"

Overall: iCloud has been a very love/hate relationship. Being a huge Apple user iCloud is etched in my day to day use in some way or another. The fact that I cannot properly sync my contacts and documents makes iCloud unreliable for me and my team.

Pros: iCloud has been great to keep my notes and photos in sync on all my Apple devices

Cons: I have been a default user since the early days of iPods. I have never had 100% success with syncing my contacts or documents.

Salvatore R.

Admin

Automotive, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 5, 2023

"best software to save documents"

Pros: this software is very simple to use and perfect for those who need to have their files everywhere.

Cons: the thing I don't like is that there is a subscription

Nancy H.

Real Estate Agent

Real Estate, 1,001-5,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 3, 2021

"Great way to keep storage of data"

Overall: I would highly recommend this product and continue use

Pros: I love that you can pay for more space, and it doesn't cost a premium for more storage

Cons: I am glad there is an option to purchase more space once my laptop or iphone storage is full

Meg S.

Director of Operations

Health, Wellness and Fitness, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

3.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 23, 2022

"Perfect for sharing"

Overall: Easy to use, easy to deploy, no issues whatsoever

Pros: So easy to share files, photos, albums, analytics. Notifies each user when something new is updated and frees up space on each individual device.

Cons: Really missing an opportunity to be more like Teams and One Drive in a single app.

Alternatives Considered: OneDrive and Google Drive

Reasons for Choosing iCloud: Apple product for iphones

Rodrigo D.

Owner

Computer Networking, 1-10 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

4.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 21, 2022

"A great tool for Apple users"

Overall: I have liked this tool since the moment I bought it. It is super useful and I highly recommend it if you own more than one Apple product.

Pros: I like its features and the prize seems to be not too expensive.

Cons: It is kind of hard to understand how it works.

Rashmitha R.

Operation executive

Information Technology and Services, 10,001+ employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 22, 2023

"iCloud - One of the easiest way to backup iOS or iPad devices."

Pros: As an tester we might need to factory reset the device many times, so the datum in the device might get deleted, when we enable iCloud in the settings, we are able to get back all the datum, if you are logged into the same apple ID. This helps me very much when doing testing.

Cons: There is no space for flaws in this, very effecient one.

Verified Reviewer

Influencer

Media Production, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

November 3, 2020

"ICloud"

Overall: Its decent for what it is

Pros: I use an Iphone so i use iCloud which is good to store all of my stuff. I pay extra for more cloud then already comes with my phone.

Cons: It’s tricky to navigate at first but tou get the hang of jt

Verified Reviewer

Manager

Medical Devices, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 30, 2023

"Convenient Cloud Storage"

Pros: It simplifies the way I store, access, and share my data across my Apple devices. It is just way too easy to use.

Cons: Storage cost is a bit expensive and the cross-platform capabilities.

Drusilla A.

Customer Service

Online Media, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 20, 2021

"ICloud"

Overall: I have all my important documents and files saved in it and my photos are saved and it backs everything up

Pros: I can download and save all my files and documents, photos and PDF files and most of all it keeps it backed up. It was easy to use and get set up

Cons: I liked everything about it I can’t think of anything I disliked about it.it was easy to use and organized everything I love the software.

Verified Reviewer

Software Engineer

Information Technology and Services, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

December 5, 2018

"Simple automatic backups, but can be annoying"

Pros: It comes with your iPhone and is easy to set up. Then your photos, contacts etc automatically back up to the cloud. You get some reasonable amount of space for free.

Cons: Backup reminders can be annoying. When you run out of free cloud storage space, which is inevitable, it isn't super clear how to remedy that situation (e.g. delete your photos from cloud storage). I think they just want you to pay to increase your available cloud storage.

Kamil L.

Designer

Information Technology and Services, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

December 23, 2018

"The best cloud on iOS"

Pros: iCloud its the best option to storage your photos,music and documents. Easy to use and available on all Apple devices.

Cons: Without paying iCloud users are limited to 5gb storage. But if someone need more space must pay for it but isn't expensive.

Phillip C.

Manager

Environmental Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

March 26, 2023

"Head in the cloud with iCloud"

Overall: Overall my experience with iCloud has been positive and very good

Pros: I like most about iCloud is it's ease of use and friendly interface

Cons: I really don't like apple products in general but this one's okay

Verified Reviewer

Operations

Sports, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 6, 2021

"Essential Apple Feature"

Overall: Overall, iCloud is a must for any regular Apple user, especially if you use multiple devices.

Pros: I am a big fan of Apple products, so the iCloud helps me to work across all of my devices with one login. I can access files, notes, messages, my calendar, etc. all synced across my laptop, phone and tablet.

Cons: If you have photos synced, it's easy to quickly run out of space and have to pay for the next tier to unlock more space.

Ben W.

IT Manager

Information Technology and Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

5.0

Features

2.0

Value for Money

1.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

February 1, 2022

"Not user friendly to setup"

Overall: my overall experience with iCloud is so so. Not a fan.

Pros: it's built-in to all Apple devices so i don't have to download or install anything.

Cons: The bad part of iCloud or any Apple service is its level of security. i realize Apple wants to secure their products, but i honestly think it's overboard. It makes it difficult for users to setup their devices, simply because there are so many levels of authentication.

Verified Reviewer

Digital Project Manager

Marketing and Advertising, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: GetApp

March 5, 2019

"Great Way to Extend Storage"

Pros: iCloud is very easy to set up with your iPhone and makes organizing and extending the amount of storage you have to use a breeze. I no longer have to remove files on a regular basis because of low storage.

Cons: I really don't have any negatives about iCloud. I'm grateful for how simple it is to use and how its allowed me to keep precious conversations with family members that I would otherwise had to delete to help save storage space.

Carolina F.

Consultoria jurídica

Legal Services, 1-10 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 8, 2023

"Icloud is amazing to keep your docs and pics safe"

Overall: Icloud is very useful to storage data in a security and easy way.

Pros: Storage size is huge. Very useful and easy to use.

Cons: The price, it´s a little bit expensive.

Jaqueline M.

phlebomist

Hospital & Health Care, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 25, 2022

"I love using iCloud "

Overall: I love it help me a lot I recommend it to everyone

Pros: I like to use iCloud it helps me save all my documents and pictures

Cons: its so easy to use and comes on handy with my work , it so save to used

Andrea E.

CEO

Alternative Medicine, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 4, 2021

"Love love love! "

Pros: I loved how easy and flexible it is. It allows for me to link my files and share with my clients, as a health coach its a great.

Cons: I don't like that if you don't have an iPhone it isn't that easy to make.

Valerie M.

Human Resources Assistant

Health, Wellness and Fitness, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 30, 2021

"iCloud"

Overall: Overall, it gives peace of mind and safe option for storage.

Pros: Great for storage and backups without having to worry. Highly recommend for personal or businesses that use Apple technology.

Cons: I am unsure how to easily remove data from devices without also affecting the iCloud storage. I could do factory resets but that does seem risky so I find it is motivating to just purchase more space and no other great solution.

Alexandra A.

Managing Director

Entertainment, 1-10 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Features

3.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

December 3, 2021

"It bugs me"

Overall: It's not great. Maybe I could give iCloud another chance and discover that it really is the smoothest way but it's too big of a leap now.

Pros: Being an avid user of Apple products in the private life, you'd think iCloud would be my go-to for cloud storage. It backs everything up between your devices. Great system. However, it's not and never has been my preferred. I go Google all the way.

Cons: It bugs me. The constant pop-ups and reminders bug me to the point that I don't wish to have iCloud running on my phone or iPad or laptop. I pay a lot for my Apple products and yes, I love them, but in so many ways, they are disappointing and deceitful. I don't wish to also pay Apple every month for email and storage after paying so much for their devices. I feel a little conned.

Heather S.

Disabled USMC Vet

Military, Self-employed

Used the software for: Less than 6 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 15, 2020

"Finally Switched"

Overall: Opened iPad, set up email and moved files in less than an hour. Overall, im thrilled.

Pros: Im brand new to Apple anything and was hesitant but got an iPad mini and I'm in love. Its so easy to use and I had an icloud email in 3 mins. I can move all my Android over easily and have storage beyond belief.

Cons: I didn't think i would like it but when my Android files went right over and not a bit of hassle I was shocked. Im not fully a pro yet but discovering is easy and accessibility is spot on.

Reasons for Switching to iCloud: I was given an iPad mini and finally decided to switch over. Files are not in 3 locations and sometimes hard to locate. Right there where and when I need them. Not searching my own phone for items I filed.

Verified Reviewer

Digital Marketing Specialist

Hospital & Health Care, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

February 18, 2023

"Solid and reliable, if a bit expensive"

Overall: You’re almost effectively forced to use iCloud as part of any Apple experience, but it’s still effective at what it does.

Pros: As per the title, iCloud is rock solid and reliable, with excellent integration with other software made ultra easy through the Apple sign on.

Cons: It’s fairly expensive compared to some other providers and access to files isn’t as open/easy outside of Apple as other software.

cristian W.

finance manager

Automotive, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 5, 2024

"lives up to its reputation"

Pros: super easy to learn to use and all our employees work well with it

Cons: haven't had any problems every time someone call trying to beat the price we stay due to it working so well

Jamieal B.

owner

Apparel & Fashion, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 3, 2022

"icloud review"

Pros: what i like most about cloud is the security it provides is not easy to crack icloud when it is locked

Cons: icloud is great its one of the most secure places so there is nothing bad to say about software

Amanda K.

Owner

Hospitality, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

October 28, 2023

"Necessary but not easy to use"

Pros: I feel that it is giving me security in saving documents offline

Cons: But I would honestly have no idea how to go about finding things “in the cloud” should I need to do so 🙊

Heath H.

Manager

Real Estate, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

January 19, 2024

"I like iCloud, But.."

Pros: I like the ease of use with iCloud when used with Apple products.

Cons: I wish there was more free storage given with iCloud, so that you did not have to pay for extra storage.

Ankita A.

Assistant Professor

Education Management, 51-200 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 18, 2021

"iCloud is for storage of data"

Overall: I am very happy that I am using apple products and iCloud is very useful for me.

Pros: iCloud provides a good way to expand the storage capacity when our device is out of space. It is fast and works with all kinds of apple products.

Cons: iCloud only works for apple users. It would be good if they extend free 5GB data to higher levels. Anyway it is very useful for an apple user.

Arienne G.

Director of Fundraising

Non-Profit Organization Management, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 8, 2024

"iCloud Review"

Pros: I love using iCloud. It's super user friendly and easy to access documents safely

Cons: I don't have any. It's really easy to train staff to use and for document management.

Don L.

F & I Manager

Automotive, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 26, 2022

"Simple and Affordable "

Overall: In the time we have been using the cloud there have been no real technical issues and the storage integrates easily and quickly for what we use it for. I would recommend using the cloud to anyone that needs the extra storage and protection!

Pros: We have used the cloud as one of our go to back up's for years now and love the simplicity and ease of use.

Cons: We currently don't have any cons to using the cloud since it has always performed as we needed.

Roberto R.

Sr. Graphic Designer

Marketing and Advertising, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 7, 2022

"iCloud is the best option for Apple Users"

Pros: Real Time Sync, Family sharing storage, file sharing and safety encryptation makes iCloud the best cloud service.

Cons: iCloud on Windows integration it's not very nice to use. It can be a lot better.

Monalisha S.

Analyst

Information Technology and Services, 10,001+ employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 18, 2023

"Time Saving"

Pros: The file transfer is very fast and backup is taken automtically.

Cons: No cons till date. One of the useful feature in ios platform.

Matthew D.

Na

Retail, Self-employed

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 10, 2022

"Easy storage "

Overall: iCloud is an easy way of saving my files without taking up space on my hard drive and allows me to seemlessly access the files

Pros: It is so easy to add files to the cloud and then access them without any issues. I like how the cloud automatically syncs over my apple products

Cons: I feel it would be beneficial to be able to share documents with others that may not have iCloud also

Faith W.

Caregiver

Health, Wellness and Fitness, 1-10 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 14, 2020

"Icloud"

Overall: I would definitely recommend the use of icloud to any employer. There is a really easy access and it is very user friendly. There is also easy access from multiple devices while using icloud.

Pros: Easy access to all apps that are required for everyday use.

Cons: Sometime there are glitches in the software and it makes it difficult to use. Also, sometimes the network does not save the correct data.

Nicholas G.

Graphic Designer

Design, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 24, 2022

"Easy integrated solution for storage."

Overall: Have used the cloud and email services for many years, never had any issues.

Pros: It’s simple and easy to use. With the automated sync features for documents and photos it’s basically an easy set up and from there it’s all taken care of.

Cons: It’s limited to use on apple devices, but that is what I use it for. I have other storage and file sharing solutions on my Pc devices.

Adam J.

Campus Support Team Director

Religious Institutions, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 11, 2021

"Overall, I think iCloud is great for most use cases"

Overall: Overall the benefits allow for simple and intuitive cloud based storage and software solutions.

Pros: iCloud helps with most consumer users who need some form of Cloud based storage and unification of software products (on iPad, iPhone, MacBook, etc).

Cons: It is a bit constrained, and has less features than something like Google Drive. However, it does well with Apple devices and is native to those products.

Mike C.

Photographer: Comercial, Advertising and Editorial

Photography, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Features

4.0

Likelihood to Recommend

6/10

Reviewer Source

Source: GetApp

May 29, 2018

"IF you are on an I-Device, use it. Otherwise there are much better options."

Pros: 5GB of storage if you own an I-Device. Easy to use. The file-syncing and storage is good for use on Apple devices but I don't see much use for it otherwise. It comes pre=packaged with all apple products.

Cons: Google and Microsoft's cloud integration blows iCloud away. The only reason I could see anyone using iCloud is if they are on an Apple device. Even then, I would only use it for the basics. Since I left the Apple world year ago I no longer use iCloud.

Sabrina J.

Owner

Legal Services, 1-10 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 8, 2022

"My Favorite!!! "

Pros: So Icloud is so amazing and so easy to use among employees when I provide Ipads at work to share and send documents. Also employees with Macbooks or Apple Iphone with the pandemic I can share easily with them in the comfort of they home and it makes my life so simple.

Cons: No cons its a really great price for an awsome amount of space.

Manju P.

QA

Information Technology and Services, 51-200 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 4, 2022

"Secure platform for file storage"

Overall: Very secure platform for store files.

Pros: We can store files with security. Real time synchronization is really great. Easy to share files with team.

Cons: Little expensive, not suitable for small team.

Roberto R.

Project manager

Translation and Localization, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 2, 2022

"Great product"

Overall: Great! Everybody should use it to store their files and photos. Its a beautiful resource

Pros: Very easy to use, intuitive, works flawlessly if you are an organized person you can open new files and save everything in your computer as a back up

Cons: If I did have a con, it woudl be the price, but it's so cheap that it rally isn't a con.. can't think of anything bad a bout it.

Whitney H.

Communications

Public Safety, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 17, 2022

"Storage for cheap! "

Overall: It’s easy and convincing especially with an Apple product.

Pros: Fast easy and super convenient just pick how much you need and there you have it!

Cons: Have issues with certain media files and audio files

Mustafa F.

Consulting Manager

Management Consulting, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 14, 2022

"Helpful Storage"

Overall: I take the pictures of the documents very often. I know that iCloud keeps them.

Pros: It comes automatically with my iPhone. It keeps my pictures and videos in iPhone automatically. This is a very good feature because I cannot store my pictures by myself immediately after I take them.

Cons: The free storage capacity is too low. So sometimes I have to delete some data.

Heather L.

Owner

Writing and Editing, Self-employed

Used the software for: I used a free trial

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 28, 2022

"iCloud "

Overall: Very reliable and effective software. Above satisfactory.

Pros: Everything it represents. From storage to privacy to encryption etc.

Cons: No complaints as of this date. Everything is satisfactory.

Switched From: Google Drive

Reasons for Switching to iCloud: I needed to upgrade.

Danyel C.

manager

Consumer Services, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 17, 2023

"The Grove of Cayce "

Overall: love it I don't have to worry about my photos

Pros: I can save photos of the job and never remove them

Cons: that all devices are all in one I can't have 2 different account

Marsha K.

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: GetApp

May 13, 2017

"Easy to Use Like Desktop Sync"

Overall: A good service from Apple that secures my files on the cloud. Love the easy integration with my windows desktop that I used in my office. I feel good knowing that my important files and photos are stored remotely.

Pros: Free - good integration with windows

Cons: Limited storage in the free version.

Stephanie N.

Executive Director

Education Management, 11-50 employees

Used the software for: 6-12 months

Overall Rating
3.0

Ease of Use

1.0

Features

2.0

Value for Money

1.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

June 20, 2021

"Not worth it, continue saving on external hard drives. "

Overall: Not exactly happy. I am currently working on getting all of my "stuff" on external hard drives, like I used to, so I can delete and leave iCloud. I simply just don't think it's worth the money. All it's doing is saving your "stuff" in a safe digital space.

Pros: I think the only thing I enjoy about iCloud is how quickly I was able to get it set up and going since both my phone and laptop were apple products. (I'm not sure if it's that's easy if you start with other devices)

Cons: It's extremely difficult to go through your "stuff" fast enough or continue to remember to do so, and then it's saved on the "cloud" and BOOM your cloud space is full and you need to pay for more. I was amazed at how fast my iCloud space went and I needed more.

Charlene M.

Self

Arts and Crafts, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

November 24, 2021

"iCloud is great for freeing up space!"

Overall: For as long as I have used it, it’s been a reliable service.

Pros: It’s easy to one click everything you want saved to the cloud, especially if you bust your phone, very easy to back up. I have used it for at least 10 years now.

Cons: Sometimes dealing with apple can be difficult if you’ve forgotten your password, or your kid has locked your phone. Hopefully they’ll fix that feature one day !

Georgina B.

Customer care representative (sales)

Real Estate, 51-200 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 5, 2023

"Helpful!"

Overall: It's easy to use, and losing files is never part of my problems no more.

Pros: Being able to store important files or folders, and also be able to delete what you no longer find a use for. The app is easy to use, and integration with my existing business processes is easy.

Cons: Not enough iCloud space is given for storage compared to the price charged for it.

Brandon P.

Entrepreneur

Consumer Goods, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 5, 2022

"iCloud User"

Overall: Lost Prevention of data is a big plus. Simple to use and simple to upgrade.

Pros: Easy to integrate into your current iPhone and can access on all other Mac related devices. One iOS system is always easier to be able to use than 2

Cons: Using w/ non-apple products are inconvenient. Ex: Microsoft Computer w/ iCloud will not work as well as Apple to Apple products

marlene L.

customer service / sales

Automotive, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 23, 2021

"Icloud user"

Overall: The iCloud has been a big time saver for me. You are able to login from any Apple device just by logging in.

Pros: I really like the iCloud because when i change phones, I still can access all my information. It is super easy, just login and you're ready to go.

Cons: I have not found anything that I dislike about the iCloud. It has helped in so many different ways. Will always use this software.

kala mallik K.

graduate research assistant

Farming, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 27, 2022

"best sageguard app"

Overall: it is very good app, well organized with 100% privacy. no one can access your data, well secured. more compatible with other apple devices that makes easy to synchronize exchanging the data within apple products.

Pros: the app is well secured with 100% protection and privacy.

Cons: nothing least to tell about this app, but once you keep the username password, make sure you remember it otherwise very tough to recover the data

Anthony O.

Administrador

Apparel & Fashion, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 9, 2023

"Reseña sobre iCloud"

Overall: En lo general ha sido una experiencia bastante buena, buena seguridad y privacidad. También me ha facilitado muchas cosas como traspasos de archivos entre dispositivos.

Pros: Tiene una seguridad y privacidad en el usuario única, esto hace que seaun software muy confiable, aparte de su amplio almacenamiento y fácil uso.

Cons: La versión gratuita no cuenta con mucho almacenamiento.

Meaghan K.

R.TCMP

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 1, 2023

"iCloud is for Everyone"

Pros: Great tool to keep documents accessible to all team members.

Cons: Nothing. I'm glad that I can access documents when I am offline. Great feature.

Hussein F.

Graduate Assistant

Computer Hardware, 201-500 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 9, 2021

"Security issues"

Pros: Great tool for overcoming the storage constraints on the phone. Great pricing for the quality.

Cons: Security issues are a concern, need to be updated so the user feels safe.

Chelsea K.

EMT-B

Hospital & Health Care, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
2.0

Ease of Use

3.0

Features

4.0

Value for Money

2.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

August 6, 2020

"Necessary Evil."

Pros: The only good point to this software is that it is already downloaded on the Apple product.

Cons: The main issue I have w/ this software is that you have to pay for any “real” storage, something that the overly expensive Apple product should already come with. Most Apple products specifically require iCloud to function properly, which is difficult due to Apple’s lack of specialized software with no alternate options.

Prathima K.

Junior Frontend Developer

Computer Software, 1-10 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 15, 2023

"Good tool for cloud backup in the apple devices, works efficiently."

Overall: Overall icloud is a by default choice for apple services is very data breaching. The search filters that need to be even more improved.

Pros: The mobile access is very nice and seamless. The data storage management is very great and helpful. The encryption provided by the apple is even more reliable compared to other cloud backup server options available.

Cons: Real time synchronization works effectively but sometimes in case of very learge files, it become unable to fullfil my job

Tanisha J.

Mail Carrier

Consumer Services, 10,001+ employees

Used the software for: Less than 6 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 30, 2021

"iCloud is the best! "

Overall: My overall experience has been amazing.

Pros: I love the privacy of iCloud. I love knowing that my information is protected.

Cons: I would like it to be a bit easier to learn.

Switched From: Android 11

Reasons for Switching to iCloud: I was always told that iCloud was better.

Cam S.

Student

Education Management, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 16, 2021

"Best when used with multiple devices"

Overall: It is a good storage service with great backup functionalities. However, it gives the user limited options when not using Apple products.

Pros: It synchronizes all my devices and helps me store my information on the cloud. It also has recovery and back up features.

Cons: It cant be integrated with devices that don't operate iOS, like a laptop o android phone. This ties the user to only iOS devices.

ROSE T.

Personal Trainer

Health, Wellness and Fitness, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

2.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 5, 2022

"Practical"

Overall: Very good and easy to use.

Pros: Cloud is a great product but I would like to see more free storage for the lower end customers. This is the only problem I can see with this product otherwise I use it often.

Cons: There should be more free storage for the lower end customers. That would make it more popular and hopefully spread its use to the middle level income customers.

laura K.

freelancer

Writing and Editing, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 25, 2020

"Cloud storage for a very reasonable price"

Pros: I enjoy using this cloud storage because it is low priced and is a great place to store all my photos and important documents so that I can free up storage space on my phone and computer. Very useful in case you ever need to wipe out your hardware drive and need a secure cloud storage.

Cons: All apple products are great. I have nothing negative to say.

Gunjan R.

Student

Education Management, 5,001-10,000 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 12, 2021

"iCloud- Best application to manage data"

Overall: The iCloud is an effective application for the iOS users.

Pros: All of the data including photographs are stored safely on iCloud. The application is quite user friendly and easy to use once you get to know the basic set-up.

Cons: The application offers you a good amount of storage but to access more you are required to pay some amount.

Verified Reviewer

HR

Mining & Metals, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 3, 2022

"Mobile/Desktop Benefits"

Pros: iCloud is seamless with the Apple phones we use, and even though there are Google apps that do the same thing, the ability to take a photo and have it sync with the cloud takes out multiple steps if I was trying to use another app to do the same thing. When we have events or other events where I don't have time, it's nice that I can trust it will automatically back up. Also, contacts and other important info I know I always have a backup

Cons: I have had some issues with connecting to iCloud on my phone, and that it doesn't work as seamlessly as it could. I was able to troubleshoot it myself but I try to avoid having to do extra work, which is why I use iCloud and not other services.

Kristin R.

Senior Graphics Specialist

Non-Profit Organization Management, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

May 12, 2022

"iCloud sync "

Overall: Overall this is great for additional storage but it's not the best at user friendly interface design.

Pros: The best feature of iCloud is its seamless syncing from iPhone gallery to the web.

Cons: The interface doesn’t allow quick image previews. You also can’t search easily. I would suggest there is an upgrade to allow more ease of use from the web browser.

Pamela S.

office manager

Veterinary, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 15, 2021

"Apple ICloud is great for doc and photo storage"

Overall: We currently have thousands of documents and client's pet's photos in our database. it is great to free up storage space and know that they are safely stored away.

Pros: I love that all of my photos and documents are regularly backed up and safely stored safely in one location

Cons: I have no complaints. I have not found a reason to dislike this software. It is so user- friendly and inexpensive.

Deborh U.

Peer Facilitator

Hospital & Health Care, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

November 3, 2023

"good but pricey"

Pros: It's good, it helps sync photos and messages on all devices

Cons: Its expensive for more storage and the free storage fills up fast.

Pablo M.

Comercial

Information Technology and Services, 11-50 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 26, 2023

"iCloud"

Pros: One of the best solutions for cloud storage and file sharing.

Cons: So far, no problems using iCluoud during these almost 2 years.

Wendy J.

Victim Advocate

Individual & Family Services, 1-10 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 31, 2022

"Virtual Storage Unit "

Overall: I like that this software backs up my data on my phone without my having to prompt it to do so. I like that it frees up space on my phone without me losing any content or photos.

Pros: I like the ease of use, being able to access it from both my phone and laptop. I like that it automatically backs up my photos.

Cons: I can't think of a single thing I dislike about this software. It's great!

Pear L.

Dog Walker

Health, Wellness and Fitness, 501-1,000 employees

Used the software for: I used a free trial

Overall Rating
4.0

Ease of Use

3.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

May 17, 2022

"My Pros and Cons"

Overall: iCloud is very good and very useful and I love it. It helps me with everything just like I said it helps me with my privacy and important information.

Pros: I love iCloud because it secures everything on my phone and passwords so no hackers can get a hold of it and hack everything because I have very important pictures and privacy so I am very happy that it does that.

Cons: I don't like the fact that the iCloud storage is very limited and you have to buy to get more. You also have to pay monthly for more storage like why can't you just pay for it to not be monthly because you just have to waste money to get more storage that you could get from just restarting your phone again.

Luana A.

Empresaria

Retail, Self-employed

Used the software for: Less than 6 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 27, 2023

"The best exists and it's here in the palm of your hand"

Overall: My darling for life! I loved the experience I'm having with icloud. Everything is saved without risk of losing anything!

Pros: High encryption , so my data is super secure , super handy and well organized ; I manage and leave it with third parties too and never had any problems. I just love icloud.

Cons: I would like it to have a little more internal storage memory, but I understand that the platform has to profit and with that it has plans to increase the storage.

Aline S.

Administrative assistant

Education Management, 1,001-5,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

3.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

February 23, 2022

"very safe"

Pros: I really like the security of the software. I trust the brand

Cons: I only find it a little difficult when I need to pass the documents to another device.

Verified Reviewer

Account Executive

Marketing and Advertising, 11-50 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

November 27, 2023

"ICloud is the Extra Space We needed!"

Overall: Overall, my experience with ICloud has been awesome. We need the space in an easy to use platform and and iCloud has done this for us.

Pros: I love how easy it is to upload to and utilize the cloud. This makes it easy to tap into that extra storage we all need.

Cons: I have only good things to say about iCloud.

Mengjia C.

PhD student

Research, 5,001-10,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 26, 2022

"Essential storage for iPhone/iPad users"

Pros: This is the most important storage tool for iphone/ipad users. Very easy to set up and use.

Cons: We can sync the storage only when connected to Wifi.

Tristan P.

Dairy Queen

Food Production, 11-50 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

October 31, 2022

"Icloud is VERY good!!!"

Overall: I have been using for 7 years and its held up very strong

Pros: I love the fact that I have easy access to it. And I can store however much data i need through Icloud

Cons: I don't like the fact that it takes so long to download all my storage. And when they finish downloading it just scatters my pictures all over my photo library.

Kineta G.

Social Media Marketer

Retail, Self-employed

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 3, 2022

"Apple iCloud is amazing!"

Pros: Everything is great, I love that I can see my purchase history.

Cons: Everything is good, I did not find anything wrong.

Sunzia S.

Lecturer

Education Management, 1,001-5,000 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

May 18, 2022

"Very short storage in iPhone"

Pros: It backup regularly and and automatically

Cons: Very limited storage in iPhone. you need to buy if you need more storage.

Wahyu A.

Feont desk agent

Hospitality, 51-200 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

June 29, 2020

"Good for save data"

Overall: I like this cloude,and i will use this cloud for save any think, :)

Pros: Can save any data like a photo,doc,and any think u can save without worry if data will lost.. like this cloud

Cons: For storage free to small but that enoght for free space..some time lagging to save to your cloud,u must have good concetion internet..

Kiara C.

Customer service representative

Hospital & Health Care, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 25, 2022

"Not really necessary "

Pros: That it has a lot of storage space for a small amount of money

Cons: That you have to pay monthly to keep your storage

Jordan M.

Warehouse

Warehousing, Self-employed

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

4.0

Customer Service

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 8, 2023

"iCloud review "

Overall: Me I use iCloud everyday and it’s perfect for my iPhone needs.

Pros: It’s good because I can upload while I use my phone and even with the phone on lock it still up loads everything

Cons: Price could be a little bit cheaper because like google it’s real cheap but if iCloud would lower prices.

Arthur A.

Researcher

Research, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

1.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 8, 2021

"Great for iPhone users, but require improvements in e-mail platform."

Overall: Overall, I feel satisfied with iCloud because it allows me to save my files and data remotely.

Pros: Easy to perform backups of your data and affordable storage upgrades, allowing data transfer from older to newer iPhones.

Cons: iCloud's e-mail does not sort e-mails by their types such as advertisings, socials or promotions, but put them all together in one mailbox.

Yunus Ö.

IT Manager

Information Technology and Services, 11-50 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

June 18, 2022

"iCloud success"

Overall: iCloud is an application that I have at hand when I need a storage space that I have been using for years.

Pros: iCloud is a very successful project in my opinion. I recommend it to everyone. I give this application ten points out of ten.

Cons: What I don't like is some panel skins. other than that

Trindiad de Jesus H.

CEO

Printing, 1-10 employees

Used the software for: Less than 6 months

Overall Rating
3.0

Ease of Use

2.0

Customer Service

1.0

Features

3.0

Value for Money

1.0

Likelihood to Recommend

3/10

Reviewer Source

Source: Capterra

April 2, 2022

"Definitely the worst in cloud storage"

Overall: Not at all good experience a lot of work sending files so that the storage system will not save them correctly its strong point is only video and images in all other types of files it fails even if they are design program files apart from the fact that device compatibility is a nightmare

Pros: The transfer of files is good, the synchronization is quite good, but those are its only strong points.

Cons: The service is very expensive compared to others, files that are not images, it does not handle them well at all, it has a lot of problems with devices that are not of the Apple brand, the truth is very disappointed, you cannot create a network with different devices because it generates many conflicts.

Zaven G.

ceo

Media Production, 1-10 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

October 25, 2020

"good one"

Pros: I like it as I can use my laptop screen files from everywhere just from my phone.

Cons: for price giving not much space, and annoying reminders

Leslie Ann P.

General Virtual Assistant

Retail, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 24, 2023

"Cloud Management "

Pros: The most important thing I could easily think about using this app is being able to save storage and more importantly being able to access your files everytime a new device is bought.

Cons: The monthly fee is the least likeable about this software. A lot of other cloud services offers the same for free.

Georgina C.

Blogger/Writer/Content Creator

E-Learning, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

1.0

Customer Service

1.0

Features

2.0

Value for Money

5.0

Likelihood to Recommend

2/10

Reviewer Source

Source: Capterra

March 19, 2022

"iCloud Review"

Overall: It’s been good! Would like some more understanding on how it works.

Pros: It’s nice to have all my documents in one place and where I can access from either my computer, phone, or iPad.

Cons: I hate that from one device to another at times I am not able to access something I uploaded on my phone that I originally uploaded on my iPad.

Reasons for Choosing iCloud: Apple is the best

Mateus C.

CEO

Food & Beverages, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

5.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 3, 2022

"Icloud"

Overall: No geral a experiência é muito positiva para usuários IOS.

Pros: Aplicativo muito confiável e fácil utilização para sistema operacional IOS, ajuda a não precisar de um celular com tanto HD.

Cons: Voltando para sistema operacional IOS o que gera interdependência nos seus outros equipamentos ou há dificuldade de comunicação

Aldo R.

IO Operator

Media Production, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 8, 2022

"The best cloud app will you not notice"

Overall: It's great for what it's needed to do and nothing more.

Pros: It does exactly what you need it to do in the background without eating up a lot of memory

Cons: Having it tied exclusively to your Apple ID is a bit inconvenient if you want to use it for other means.

Reasons for Choosing iCloud: It was less of a choice and more a necessity with the way Apple products work.

Matthew M.

Janitor

Public Safety, 1,001-5,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 1, 2022

"I Love Apple "

Pros: Everything the storage the amount of space

Cons: I Love Everything About Apple Down To Phones And All Products

Nicky O.

Independent Stylist

Textiles, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

April 1, 2024

"Unless you have alot of photos, iCloud is not needed"

Overall: I used to use it and pay monthly for storage. But once I deleted a lot of unnecessary things in my phone, it cleared up storage and didn’t need to pay anymore for storage.

Pros: I like that iCloud offers different amongs of storage.

Cons: I find it kind of expensive if it’s not necessary to use every month.

Brian K.

Scheduler

Automotive, 51-200 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

November 8, 2022

"Great Service "

Pros: It fast and reliable and easy storage for time to time

Cons: It’s great and I have no complaints or issues

Ana Beatriz S.

ceo

Animation, Self-employed

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

3.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

January 9, 2023

" perfectly passable and incredibly convenient for Mac and iPhone users in particular"

Pros: perfectly passable and incredibly convenient for Mac and iPhone users in particular.

Cons: The less positive points pointed out for this storage software are the need for an internet connection, the fact that some features can only be used with Apple apps or the transfer of large files becomes very slow.

Lois O.

Director

Marketing and Advertising, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 3, 2022

"Goes without saying - necessary for idevice users"

Overall: Overall it performs a useful function though I mostly use it for personal photo storage

Pros: The automatic sync is convenient and the pricepoint is fine

Cons: As with any apple product or software, you're not given a great deal of choice. The ease of use in mobile isn't great to be honest. Sometimes I find it hard to find things that I think should be there

Charise W.

Housekeeper

E-Learning, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

January 8, 2023

"I cloud storage "

Overall: I've been using icloud for years, never had issues with it and I can access it on any device and access my stored memories

Pros: It is inexpensive and easy to use, for the prices you can get a great amount of safe storage to store your precious moments

Cons: I didn't find anything I least liked about this software, it works great!

Verified Reviewer

Student

Education Management, 51-200 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

October 5, 2022

"Best online cloud storage provider"

Pros: The fact that I can sync the media files like photos, videos, emails, etc. and easily share them with the required people is made easy. Also, I can manage my devices like AirPods, iPhone, MacBooks directly/

Cons: Sometime the synchronization is bit slow.

Ignas A.

Frontend Developer

Computer Software, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 30, 2022

"Promising iCloud plus"

Pros: Like the immediate sync across the devices.

Cons: I bit too pricy. Also iCloud plus could have more perks

Jamie Lyn B.

Teacher

E-Learning, 1,001-5,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

July 8, 2020

"Love the cloud"

Overall: Great. Love apple and love that it keeps my stuff safe and saved!

Pros: I love the cloud. It’s great — a great concept and I’m so thankful for it. It has been so helpful to back up everything I have without having to worry

Cons: No complaints here — it’s a great idea, affordable, and does what it needs to do. I am grateful for this product.

Scott R.

pastor

Religious Institutions, 1-10 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

2.0

Features

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 12, 2022

"Scott’s review "

Pros: I like that iCloud has the best security available

Cons: The learning curve is steep especially if you aren’t a normal Apple user

Juan Ramon M.

ceo

Computer Hardware, Self-employed

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

April 10, 2023

"Almacenamiento extra para tu iPhone"

Overall: Soy un usuario de iCloud desde hace varios años y puedo decir que mi experiencia ha sido en general positiva. Uno de los principales beneficios que he encontrado al usar iCloud es la facilidad de sincronización entre mis dispositivos de Apple, como mi iPhone, mi iPad y mi MacBook. Todo lo que guardo en mi iPhone, como fotos, contactos y notas, se sincroniza automáticamente con mis otros dispositivos, lo que me permite acceder a la información que necesito sin tener que hacer una copia de seguridad manual.

Pros: Integración perfecta con dispositivos de AppleAlmacenamiento en la nubeSeguridadCompartir entre usuarios de iCloud

Cons: Limitaciones de almacenamientoProblemas de compatibilidadProblemas de sincronización

Lich B.

IT

Retail, 11-50 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 11, 2022

"it's good for save all your images."

Pros: It's easy to sync all my images to my iCloud.

Cons: it helps me save my money to not buy a new iPhone with high-capacity storage.

Kaivan S.

Financial services representative

Financial Services, 5,001-10,000 employees

Used the software for: Less than 6 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

March 10, 2022

"Good security "

Overall: I enjoy using it

Pros: It’s security and it’s speed of syncing!!

Cons: The cost to get more storage is a little bit higher than other storage

Switched From: OneDrive

Reasons for Switching to iCloud: Moved from android to iPhone

Naresh Kumar B.

Senior Software Engineer

Computer Software, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

June 20, 2021

"Store the personal data with extra care and security"

Overall: Very good experience to store the personal important information in secure place.

Pros: I'm one the user from many to use iCloud to store personal data like photos and videos as its very secure.

Cons: Limited iCloud storage is sometimes frustrating, I feel if I have some more extra storage might be useful to store some important information.

William M.

Editor/Producer

Media Production, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

May 17, 2021

"iCloud Does what it needs to"

Overall: It is another cloud backup that I use to help prevent the loss of data and it works as I need it to work.

Pros: It is user friendly. Allows for personal or business use. No real learning curve. It syncs easy and reliably.

Cons: You can't set your own encryption keys. The user interface isn't business friendly. Remote use can be a pain at times.

dave B.

proprietor

Media Production, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

4.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

April 21, 2021

"Good for iPhone"

Overall: Great for backing up data and accessing filed from my phone on a computer.

Pros: Good to backup iPhone, Good to transfer files from my phone to computer or vice versa, Good for extra storage space, cheap price

Cons: Not so good for sharing content or links with other people. Sometimes a little fiddly to navigate through Files on iphone

Ruwan D.

Student

Mechanical or Industrial Engineering, 5,001-10,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

August 30, 2020

"iCloud for Apple users"

Overall: According to my experience iCloud is better than others.If you are an iphone user pretty sure that you already know how useful iCloud is.

Pros: I think I didn't have any disappointing moment with iCloud . It is a great way to expand space when your device is running out of storage. Also I had nothing ti worry at all when syncing data from my old iphone to the new one.

Cons: I wish the payment would be a little lower when it comes to adding extra gigabytes . And there is no Android support at all.

Henrique M.

Teacher

E-Learning, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

June 7, 2021

"the best work friend "

Overall: I use the cloud to solve daily photo and video storage problems, share files and organize classes

Pros: I like the application for the ease in which I can save documents, files, photos and videos with security, privacy guaranteed

Cons: The downside of the app is that it's not very simple to use at first, especially for older students.

Jonathan L.

Photographer

Photography, Self-employed

Used the software for: Less than 6 months

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

June 22, 2023

"J.L. iCloud Review"

Overall: Since I've been introduced to Apple and its iCloud service, I've been so excited any and every of its services to ensure that I maximize my potential when using its service.

Pros: iCloud automatically backs up my data ensuring that I don't lose any of my photos, videos or documents that are important to me.

Cons: Similar to Safari, iCloud is limited to only Apple devices and is not compatible with other devices like Android and more.

Verified Reviewer

Director

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Customer Service

5.0

Features

3.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

November 9, 2021

"An online storage option for those within the Apple Ecosystem"

Pros: Ease of access if you have apple products Software integration within apple products

Cons: Hard to access and use if you don't have apple products Some options are very obtuse or simplistic

Alternatives Considered: Dropbox Business and Google Drive

Yusuf E.

Designer

Design, 11-50 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

5.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 6, 2022

"iCloud for storage!"

Pros: iCloud it's great for control your storage and save them for future. Real-time sync great,aplliaction cloud system great too!

Cons: Sometimes i just remember that so many actors/actresses iCloud leaked, I'm not sure if its safe or not.

Alexander M.

Repair technician

Biotechnology, 51-200 employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

October 31, 2023

"Icloud is great for storing your photos, videos and more"

Pros: I like how easy it is to back up my photos and videos from my iphone and can make sure all my important files are safe.

Cons: I wish the ability to use it from my android devices was easier but i dont see that changing anytime soon.

khushboo P.

Digital Marketing Manager

Marketing and Advertising, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

March 4, 2022

"Only app i can rely on when it comes to storing data and having full privacy."

Pros: iCloud is the one service that I can always count on. I've been using it for over a year now and have never had an issue with data loss or privacy concerns. It's so easy to delete information and store it in multiple devices. iCloud is also great because they give me full control over my data privacy and won't abuse my info to send me ads or sell it to other companies!

Cons: it should be accessible in any devices, not just an apple device

Verified Reviewer

Technical Development Researcher

Biotechnology, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: GetApp

May 11, 2018

"The synchronization with all my devices is amazing!"

Pros: Because I own multiple Apple products, it's really nice to see all the documents and photos I have synchronized between all my devices. Whenever I take a picture, it gets uploaded to iCloud and then transferred onto my Macbook flawlessly. It's great!

Cons: There are some issues between PC and iCloud sync. Sometimes the link gets broken, but most of the time it works.

Nifah C.

Care coordinator

Hospital & Health Care, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 5, 2021

"iCloud "

Overall: Overall great experience. The backup feature would be a priority feature for me.

Pros: I love how I can backup items without loading them if something accidentally happens to my phone. Not losing data is the key.

Cons: I love how it backs up automatically now. No improvements needed in that department. We can even see the last backup and time. No cons for me

Peter T.

Accountant

Non-Profit Organization Management, 51-200 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Value for Money

2.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

October 26, 2021

"Icloud is user-friendly however it is expensive. "

Pros: How I am able to access the documents/photo from my labtop or phone

Cons: The price is very expensive for the amount of storage they provide.

Switched From: Google Drive

Juan Carlos V.

Tecnico Sistemas Informaticos

Information Technology and Services, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

3.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

January 11, 2023

"Icloud Alta seguridad en mis docuemntos"

Overall: Estoy muy satisfecho con este producto.

Pros: Me da la seguridad de tener una copia de mis dispositivos de Mac y que su informacion es 100% segura.

Cons: No hay nada que no me guste. es un buen producto en el momento de tener una coipa de mi tablet y la seguridad de su informacion

Elizabeth D.

Designer

Design, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

January 15, 2022

"Great for business and family use"

Pros: It is easy for both personal and business use, which is a big plus.

Cons: The price point of any iOS products are fairly high, but most of the time they live up to their reputation.

Switched From: Google Cloud Storage

Braylin K.

Teacher

E-Learning, 1-10 employees

Used the software for: I used a free trial

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 3, 2022

"iCloud review"

Overall: My overall experience with iCloud is great. One thing I would say about this tool is protecting my everyday storage use and that makes me feel safer while using iCloud.

Pros: This product is easy to use in the work industry. Also this product can be used for almost anything which makes the use of the product go higher up in values. Finally this product impacts my everyday life by keeping all of my files and storage protected.

Cons: Something that I like least about this software is the high costs. Another thing is that there is a danger of choosing the wrong vendor which can cause many problems later in the process.

Ikiera J.

Call center

Transportation/Trucking/Railroad, 10,001+ employees

Used the software for: 1-2 years

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 11, 2024

"In the clouds "

Overall: I love the iCloud software, it’s very handy for storing all my data files if I need a backup storage device, it’s perfect for keeping track of all lost files, you can’t lose anything if you’re in the clouds lol

Pros: I love how no matter how old the files are, they don’t go anywhere unless you delete them out the cloud yourself & I love how it’s your own virtual storage space

Cons: I hate how it doesn’t have all the functionalities & controls like the phone, if my phone is broken, it’d be great if I could log in the cloud, go to messages or contacts & send a text straight from iCloud but I can’t, that’d be a cool feature

Danya S.

Teacher

Education Management, 501-1,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 17, 2022

"iCloud is the way to go"

Overall: I have been very happy with the ease of use and ability to share documents very quickly.

Pros: I like that my entire family can easily access and share documents, music and photos.

Cons: I find it can be difficult, at times, to use on my phone. So I tend to only access it on the computer.

Roberta M.

Agente di commercio

Renewables & Environment, 51-200 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

6/10

Reviewer Source

Source: Capterra

February 22, 2023

"Bel contenitore "

Overall: Non ne potrei fare più a meno poiché davvero è un archivio immenso.

Pros: La possibilità di salvare davvero tutto (documenti, foto,file…) e la sincronizzazione su tutti i dispositivi collegati all’account

Cons: Il costo è la cosa che mi è piaciuta meno perché è un po’ eccessivo

chanel K.

lpn

Retail, Self-employed

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

September 7, 2022

"i cloud review"

Pros: i really like that you can get a little bit of storage for just a cheap price. Extra storage is not very expensive and i like that. I also like that you can find your items easily and its not hard to navigate.

Cons: I dont like the fact that you do have to pay for extra storage. Because all apple products usually have some really nice features for a price. Apple is defenitely getting money from their users.

aziouez T.

Automatique

Industrial Automation, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

October 7, 2022

"Icloud"

Overall: Une très bon expérience

Pros: C'est un bon logiciel et facile utiliser

Cons: Et un peu defficile a utiliser et un peu lent

Alternatives Considered: AVG Antivirus Business Edition

Reasons for Choosing iCloud: Parce que facile utiliser

Verified Reviewer

General Manager

Retail, 1-10 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

January 29, 2021

"Experience using iCloud"

Overall: The experience is nice and it gives you a feeling to have your information safe.

Pros: The atribute I would like to point it out is the secure. All information is encypted through iCloud. So I am confident all files saved in iCloud is safe.

Cons: When you forget your password it gets hard to recover it.

Sandra O.

Account Manager

Airlines/Aviation, 10,001+ employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

February 17, 2022

"From Samsung cloud to iCloud"

Overall: I have Samsung but use iCloud to assist my daughter's iPhone memory and storage. Super easy to use. Affordable to upgrade storage. Pretty decent product.

Pros: Coming from a Samsung lover, its actually easy to use. I help my 10yr old navigate iCloud for storage.

Cons: Nothing I dislike so far. Pretty straight forward.

Venesha S.

Nurse

Hospital & Health Care, 1,001-5,000 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

June 7, 2021

"ICloud works well in the small office "

Overall: Overall we have been pleased with the ease of accessibility and how reports get to us quickly. I can manage my reports on my mobile device if I’m not in office without problems.

Pros: Ease if accessibility and carry through with reports.

Cons: I haven’t had any problems with this software.

Hazal E.

Product Specialist

Banking, 5,001-10,000 employees

Used the software for: 2+ years

Overall Rating
4.0

Ease of Use

4.0

Customer Service

3.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

October 6, 2021

"Perfect for storing your documents"

Overall: I ğlove iCloud and use it very often.

Pros: I use iCloud more than 7-8 years. In these time period, I have changed 3 iphones and with the help of my icloud account, I could easily transfer every information in my previous phone to new one.

Cons: It is a bit expensive to increase its capacity.

Verified Reviewer

Apps and Integrations

Information Technology and Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
3.0

Ease of Use

3.0

Features

3.0

Likelihood to Recommend

3/10

Reviewer Source

Source: GetApp

June 30, 2018

"another cloud service - not my favourite"

Pros: obviously extremely well integrated with the Apple ecosystem making it really easy to use on IOS and other mac platform.

Cons: compared to other cloud services, I find iCloud to lack features compared to dropbox, and google cloud. Works well for sharing photos but when it comes to documents and other type of digital assets previewing and sharing is not on par.

HALIE B.

Office Assistant

Consumer Services, 11-50 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

July 15, 2021

"iCloud Review"

Overall: My experience thus far has been great, absolutely no complaints.

Pros: I most enjoy the ease of access, use and ability to store and share more files and information with more people.

Cons: I honestly don't have anything I can think of as far as a dislike when reviewing this product. So far, so good.

Verified Reviewer

Senior Digital Sales Account

Marketing and Advertising, 501-1,000 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

3.0

Likelihood to Recommend

8/10

Reviewer Source

Source: Capterra

March 7, 2022

"Total integration for Apple users"

Pros: Easy to use, it allows you to have everything you love to keep in one place. I easily and quickly transfer photos, videos and work documents in order to have them all immediately available and synchronized from any Apple device: iPhone, iPad and Mac!

Cons: It is a somewhat closed cloud system compared to other clouds on the market, and sometimes it is not always comfortable for work, especially if you interact with other systems.

Sheila S.

Student Services Coordinator

Higher Education, 201-500 employees

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Features

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

June 22, 2022

"Great storage space"

Pros: The feature that is most impactful is the file storage space on my phone. Using ICloud also helps me clear up space on my phone and doesn’t use a lot of space on the phone.

Cons: There is not anything that I don’t like about the ICloud software.

Christine D.

Social Media Manager

Food Production, 1-10 employees

Used the software for: 1-2 years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

5/10

Reviewer Source

Source: Capterra

February 20, 2023

"iCloud storage"

Overall: So far, when I was using iCloud I never had any problems.

Pros: It synchronizes real time, like automatically saves your docs, pictures and videos on your cloud storage. Easy access.

Cons: The cloud storage isn't enough. If you want to have more cloud storage, you would need to buy and it is costly for me.

Switched From: Dropbox Business and Google Drive

Timothy P.

Food production

Food Production, 501-1,000 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

May 16, 2022

"iCloud storage is the best"

Overall: Overall a great product with great features

Pros: It’s easy to use and inexpensive. Files are always safe and secure and right at your fingertips when you need them.

Cons: Sometimes takes a little longer to load than needed.

Bryan E.

Técnico de soporte

Wireless, 51-200 employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

9/10

Reviewer Source

Source: Capterra

November 7, 2022

"Ecelente herramienta de almacenamiento en la nube "

Pros: La facilidad para compartir archivos entre dispositivos IOS es impresionante, y a la vez, a un precio accesible y económico.

Cons: La compatibilidad de los videos en otros dispositivos (se puede mejorar)

Malerie R.

Insurance Agent

Insurance, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

April 12, 2022

"Great product"

Overall: Overall experience has been good, I like functionality of this product

Pros: I like the ability this platform has to store all my things in one place, and when I switch devices I'm able to pull all the info saved from the cloud.

Cons: Cant really say anything bad, I am used to this product.

Luis G.

CEO

Entertainment, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

4.0

Customer Service

3.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

10/10

Reviewer Source

Source: Capterra

August 30, 2021

"The Perfect Data Saver!"

Overall: I think this is the best way to save and backup all your important files.

Pros: This is what I use on my Phone and Computer in order to transfer files and Backup documents. This is great since I can do this all through my phone.

Cons: I dislike the Wifi connection but that is always needed.

vivek S.

software engineer

Computer & Network Security, 10,001+ employees

Used the software for: 6-12 months

Overall Rating
5.0

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

March 3, 2023

"iCloud Review"

Overall: It’s good so far and it needs minor changes wrt to integration

Pros: Security, ability to give access controls based on users and reliability

Cons: A bit expensive , needs more flexibility to be integrated with other tools

Ashish K.

Postdoctoral researcher

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used the software for: 6-12 months

Overall Rating
4.0

Ease of Use

5.0

Customer Service

5.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

7/10

Reviewer Source

Source: Capterra

May 24, 2022

"iCloud: Best cloud storage"

Pros: Real Time synchronization is outstanding along with protection of data

Cons: Very limited free storage space, continuously got the notification of memory full. Needs improvements in document management

latricia J.

Minister

Religious Institutions, Self-employed

Used the software for: 2+ years

Overall Rating
5.0

Ease of Use

3.0

Features

5.0

Likelihood to Recommend

6/10

Reviewer Source

Source: GetApp

June 30, 2021

"iCloud Feedback"

Overall: the software working wonderfully there no major issue what so ever.

Pros: I love that I can backup my information on iCloud so it don't get lose because of damage to my devices

Cons: I wish iCloud offer more Gytes for the free instead of paying so much to get more Gytes for your documents

Video User Reviews for iCloud